В этом отеле воруют This hotel steals

Rested 3 adults and 1 child in room 642 with a side sea view. The room is large, very comfortable, but completely neglected - sockets fell out, the shower was broken, the overhead light was not on, there was no protective cover on the light switch. The room has a so-called. kitchen, but there is not even a plate. The kitchen in this situation has no meaning at all, despite the fact that there is only one closet in a large family room. Plumbing is extremely dirty (I can provide photos on request)
There were only two bars of soap in the bathroom, nothing else. For all 11 days, cleaning was carried out very poorly. Often later than 18:00 and consisted only of taking out the garbage. The floors were asked to be washed at least once every 11 days. The child ran barefoot on the floor and his feet were black!!!
The sea - the Aegean - is cold and restless. A strong wind blew constantly. It’s good on a hot day, but they practically didn’t swim in the sea, besides, the entrance to the sea is difficult due to large pebbles, fairly strong waves, the water is beautiful, but not very clean and cold.

The food is delicious, varied, lots of fruits, ice cream for lunch and dinner, but there is always a queue for it.
If you do not have at least a basic knowledge of English, then no one will help you. The Russian language is understood by one girl at the reception, a cat. doesn't happen every day. There is no possibility to take an iron or iron things somewhere in the hotel. Sent to the laundry, to the cat. walk about 15 minutes. There are no other options...
BUT all this is not so important, IMPORTANT that in this hotel I steal money from the safe in the room!!!!
They didn't take the whole amount, but most of it. There are no signs of tampering on the safe, everything is clean and tidy. The hotel management did not believe us and was very surprised: how can you open the safe without knowing the code... After convincing requests, the representative of the tour operator took us to the police, where they issued a protocol and gave us a copy, a copy was left at the hotel. It's impossible to prove anything. The police said that last year there was such a case at the hotel.
If you leave money there, then only in the safe at the reception, because. there is a camera and something can be proved.
Upon arrival in Moscow, we learned that hotels have a so-called "master key" that opens all the safes in the hotel. So the conclusion suggests itself. . .