Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
10.0
Food:
1.0
Amenities:
1.0
We ordered Frida apartments long time ago and enjoyed our vacation by the sea. But living in this place turned out to be a great horror for us.
The apartment had a very old kitchen and shower. Everything was very old, sticky and nasty. Hair in the shower, battered old sticky dishes in the old kitchen. I thought why we were punished, everything was worse than in prison. My son was afraid to go to the toilet for 11 years. When we checked in, they gave us the wrong Internet password, they didn’t explain that we need to turn on the meter in order to use the electric stove (which was probably twice my age).
In the morning we went to the reception to ask to change the room. Their reception is at the Bella Vista Hotel. There were several employees who did not allow me to explain the reasons for my claims. They interrupted, talked to each other and on the phone at the same time, they immediately interrupted me and called a Russian-speaking student-trainee. With this student, we went to see another room, which we liked. The student did not answer my question about the weather, but he immediately began to complain about his health, the heat and that he had to run errands in the hotel, and not stand at the counter.
In the evening we returned to the apartment and found a letter informing us that we would be moved to the room that we were looking at with the student. We rejoiced at this. Half the night I chased street cats who yelled and walked around our veranda. In the morning we went for the key. We were given the key and we went to move to other apartments. And then we find out that we were given the keys to a completely different apartment, not the one that the student showed us.
It was unfair and wrong! We went to investigate again. The conversation was with the manager Christina (Greek), a young girl. She tried to yell, but held back because there were a lot of people around. As a result, she settled us in another building, which was newly renovated and clean. But there was a problem with the internet. He wasn't there. I needed to send the necessary letters, pay bills, but it was not possible to do this.
In the morning I went to the reception in Bella Vista to ask about the Internet. Manager Kristina replied that she had nothing to do with the Internet, but promised to help (although before that she told me that she owns everything here, since she inherited all these bellavistas and fridas).
In the evening, when we returned from the city, the Internet AGAIN did not work!
On the trail. morning I reported to the reception about the Internet. In the evening they put a note in Russian in the room that the Internet was working. But it wasn't wrong! The Internet did not work as before. I went back to the reception and the manager Christina was there again. She sent a Russian-speaking trainee to my room. This student saw that bad signals were coming to our room and left.
I sent my son to the shower and at that moment the manager Kristina BURSTED into our room and began to yell with a good obscenity: ". . . that it's all my fault...... that it's my computer's fault, and not their line...... and for me to get out, OUT, OUT, OUT, OUT, OUT........" She yelled and yelled, and would probably hit me if I said something. At this time, my son, 11 years old, stood NAKED IN THE SHOWER AND SHAKING WITH FEAR!!!!!!!!!!
Screaming, she left. The time was after 18.00. I quickly dressed my son and we went to the nearby Patomatiki hotel, where we explained the situation and asked for help.
After that, I returned to Bella Vista to hand over the keys. Christina refunded me the money for the entire stay, but she continued to yell and insult me. I left her a receipt that she returned the money to me. When my son and I moved a few meters away from Bella Vista, the manager Kristina began to run after us and shout that the receipt had a fake signature (not mine). Apparently she was completely brutalized from a fit of rabies and aggression. I took out a pen and signed a second time, in exactly the same way. She began to yell again that this was not my signature..... My son and I quickly moved away from Christina and the Bella Vista hotel, because it was simply dangerous. Since Christina was yelling in Greek and the neighbors began to look out of the windows.
We walked quickly down the sidewalk to the Potamaki Hotel. It is very good that there were many people on the main street. But then we met another colleague (I don’t know the name, she looks like a large woman with a huge mouth and curls). Apparently she was in a hurry to help Christina. I turned around and saw this woman filming us on the phone. The question is why and what right does she have to do this? To spread our photos all over Benitses? To do something to us? My reaction was the same - I quickly took out my phone and began to shoot it as well. Then this woman turned around and walked towards Bella Vista.
At the Potamaki hotel, we got into a conversation with a woman from Estonia. She said that two years ago she heard a very negative story about Frida from a woman with whom she went on a tour of Corfu. People write negative reviews, but apparently the owners somehow delete them.
We changed our plane tickets and left this scary place. My son now needs help from a psychologist after experiencing fear and humiliation!!!!!!
Dear people, do not buy a home in Bella Vista, Frida and their other studio apartments (they own several buildings). Dear people, take care and respect yourself! For the money you can find many other decent places to stay.
It was also very unreasonably expensive in Benitses. Half-empty, dull grocery stores. Lots of abandoned establishments. Lots of screaming stray cats. It was our big mistake to go there. The only thing that is positive there is the sea. People, take care of your money and health!! !
The apartment had a very old kitchen and shower. Everything was very old, sticky and nasty. Hair in the shower, battered old sticky dishes in the old kitchen. I thought why we were punished, everything was worse than in prison. My son was afraid to go to the toilet for 11 years. When we checked in, they gave us the wrong Internet password, they didn’t explain that we need to turn on the meter in order to use the electric stove (which was probably twice my age).
In the morning we went to the reception to ask to change the room. Their reception is at the Bella Vista Hotel. There were several employees who did not allow me to explain the reasons for my claims. They interrupted, talked to each other and on the phone at the same time, they immediately interrupted me and called a Russian-speaking student-trainee. With this student, we went to see another room, which we liked. The student did not answer my question about the weather, but he immediately began to complain about his health, the heat and that he had to run errands in the hotel, and not stand at the counter.
In the evening we returned to the apartment and found a letter informing us that we would be moved to the room that we were looking at with the student. We rejoiced at this. Half the night I chased street cats who yelled and walked around our veranda. In the morning we went for the key. We were given the key and we went to move to other apartments. And then we find out that we were given the keys to a completely different apartment, not the one that the student showed us.
It was unfair and wrong! We went to investigate again. The conversation was with the manager Christina (Greek), a young girl. She tried to yell, but held back because there were a lot of people around. As a result, she settled us in another building, which was newly renovated and clean. But there was a problem with the internet. He wasn't there. I needed to send the necessary letters, pay bills, but it was not possible to do this.
In the morning I went to the reception in Bella Vista to ask about the Internet. Manager Kristina replied that she had nothing to do with the Internet, but promised to help (although before that she told me that she owns everything here, since she inherited all these bellavistas and fridas).
In the evening, when we returned from the city, the Internet AGAIN did not work!
On the trail. morning I reported to the reception about the Internet. In the evening they put a note in Russian in the room that the Internet was working. But it wasn't wrong! The Internet did not work as before. I went back to the reception and the manager Christina was there again. She sent a Russian-speaking trainee to my room. This student saw that bad signals were coming to our room and left.
I sent my son to the shower and at that moment the manager Kristina BURSTED into our room and began to yell with a good obscenity: ". . . that it's all my fault...... that it's my computer's fault, and not their line...... and for me to get out, OUT, OUT, OUT, OUT, OUT........" She yelled and yelled, and would probably hit me if I said something. At this time, my son, 11 years old, stood NAKED IN THE SHOWER AND SHAKING WITH FEAR!!!!!!!!!!
Screaming, she left. The time was after 18.00. I quickly dressed my son and we went to the nearby Patomatiki hotel, where we explained the situation and asked for help.
After that, I returned to Bella Vista to hand over the keys. Christina refunded me the money for the entire stay, but she continued to yell and insult me. I left her a receipt that she returned the money to me. When my son and I moved a few meters away from Bella Vista, the manager Kristina began to run after us and shout that the receipt had a fake signature (not mine). Apparently she was completely brutalized from a fit of rabies and aggression. I took out a pen and signed a second time, in exactly the same way. She began to yell again that this was not my signature..... My son and I quickly moved away from Christina and the Bella Vista hotel, because it was simply dangerous. Since Christina was yelling in Greek and the neighbors began to look out of the windows.
We walked quickly down the sidewalk to the Potamaki Hotel. It is very good that there were many people on the main street. But then we met another colleague (I don’t know the name, she looks like a large woman with a huge mouth and curls). Apparently she was in a hurry to help Christina. I turned around and saw this woman filming us on the phone. The question is why and what right does she have to do this? To spread our photos all over Benitses? To do something to us? My reaction was the same - I quickly took out my phone and began to shoot it as well. Then this woman turned around and walked towards Bella Vista.
At the Potamaki hotel, we got into a conversation with a woman from Estonia. She said that two years ago she heard a very negative story about Frida from a woman with whom she went on a tour of Corfu. People write negative reviews, but apparently the owners somehow delete them.
We changed our plane tickets and left this scary place. My son now needs help from a psychologist after experiencing fear and humiliation!!!!!!
Dear people, do not buy a home in Bella Vista, Frida and their other studio apartments (they own several buildings). Dear people, take care and respect yourself! For the money you can find many other decent places to stay.
It was also very unreasonably expensive in Benitses. Half-empty, dull grocery stores. Lots of abandoned establishments. Lots of screaming stray cats. It was our big mistake to go there. The only thing that is positive there is the sea. People, take care of your money and health!! !
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Bullying, humiliation and insults from the manager Cristina Frida-Bella Vista Benitses.
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