The hotel is tolerable, the attitude of the hostess is at the lowest level

Written: 26 september 2016
Travel time: 18 — 25 september 2016
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 1.0
Cleanliness: 8.0
Food: 8.0
Amenities: 4.0
Rested with family and Evi Ariti. I read reviews before the trip, basically it was possible to combine them under the word "tolerably". We are not spoiled people, we did not go to the hotel to spend time. To begin with, there was an acquaintance with the hotel administrator, she, it seems, is the sister of the owner, but rather not an acquaintance, but waiting in the rain for 3 hours. When she came, she said: “wait”, after half an hour she said “wait 15 minutes”, after half an hour she took 2 women to the same apartment, she told us to wait. returned with half a liter of coffee and a cigarette, when she finished smoking, I went up and to the question: "can we check in" I heard the answer "no" and then an impudent look with a smirk. during the trial, what was the matter, she again asked to wait 15 minutes. Then she got up and left, 30 meters away she shouted "let's go", while we took our things and ran out, she had already disappeared around the corner and it was not clear how, I caught up, they walked in silence. she did not turn around, slipped the keys over her shoulder and walked away without looking at me. it turned out that there are 2 shelves from the TV, no TVs.
I don't care, and my mom can't sleep without TV. And then began a long epic. As the guests of the apartments told us, you will not achieve anything either from the hostess or from the representative of Mouzenidis. And so it was. The representative of Mouzenidis, Natasha, did not decide at all that she did not see this co-owner and when she saw her, she would definitely decide everything, after seeing them together 3 times, the issue was not resolved, and she claimed that she never saw her. We need to tell her about such a miracle of technology device as a telephone.
Fortunately, the apartment was a great cleaning woman. We found her at lunchtime, asked for a TV, she brought it, but the remote control turned out to be with dead batteries, they asked to change it, they gave me a chocolate bar, they did it, but the remote control turned out to be from another TV, on the last day they brought us another TV, but the cable socket was torn out there, dad fixed it and one evening before the flight, mom was able to fall asleep normally.

In general, if it weren’t for the attitude of the hostess, I would visit these apartments again, but somehow I don’t like it when they treat me as if they are doing me a favor when I pay money, and she just needed to smile and say " Welcome! ".
When we left the hotel at the reception, the flight was written and the time was 6:00, at the bottom there was a note “At the specified time, be at the reception of the Loutoria Hotel. ” We arrived early, the bus arrived at 5:53, we were checked according to the list and at 5:58 the bus started to leave, 2 of our friends also had to fly on this flight and they were not on the bus. We asked the bus to wait, at 6:00 they got on the bus. Question: why does Mouzenidis need a list if they don’t check it and why the bus leaves earlier time, than people should come? It seems like a serious company.
Meals were at a nearby hotel. The buffet included: bread, ham, cheese, milk porridge, yogurt, cereal, muffins, juice, tea, coffee, milk. Everyone had enough. Wi-fi only in a nearby hotel and poor. Plus, it's located away from the road.
Translated automatically from Russian. View original
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