Пострадал ребёнок из за халатности отеля и его представителей!!! A child suffered due to the negligence of the hotel and its representatives!!!

It was the most terrible vacation in my life! Due to the negligent attitude of the staff and the hotel administration to safety on its territory, our 3-year-old child suffered. The accident happened on the street on the territory of the hotel, 2 meters from the entrance to our room on the first floor. On the road leading to the rooms, several street lamps were placed for lighting at night, about 30 cm high, the leg was made of iron and everything else was made of fragile bare glass, when we arrived the first day we saw one of the lamps was already broken and glass was lying around, children were running around and For 2 days of stay, they did not clean it. My child, walking into the room with us, ran up to look at the grass on the lawn and in a matter of seconds we heard a bang (apparently the baby hugged this lantern) and saw the horror of the baby’s hand was cut almost into two parts (middle from hand to elbow) very deep a cut around everything in the glasses of blood, you can lose consciousness from what you see. We ran for the staff, thank God, we were immediately taken by a male hotel worker to the main hospital on the island, where my child’s wound was sewn up almost alive without anesthesia, I won’t write about the pain experienced by the baby, it’s not difficult to guess what horror we suffered. . . A tetanus injection, an antibiotic and a dressing every two days, of course you can’t swim, and this was the 3rd day of our stay, that is, the vacation was ruined before it even started. We arrived back from the hospital by taxi late in the evening and glass of blood was also lying on the road, everything was removed only the next day in the evening, and then because we reminded of this, they covered the broken lights with bags. No proper attention to the child from the staff, a minimum of sympathy or a compliment from the hotel, some kind of apology, nothing was done towards us. Yes, they paid us a pharmacy and a taxi from the hospital, and this is a ridiculous 60 €, and then when I insisted on it, but the hell that my child endured does not cost any money !! ! The hotel does not fully correspond to the description and photos provided on the site is some kind of myth! In the photo provided by me, it can be seen that the territory from the back side is fenced with some kind of iron mesh and behind it on someone else's territory they are doing housework, apparently because a rooster crowed day and night, etc. but most importantly, we noticed a huge rat on the territory of the hotel which, like once escaped through this grid. Is this generally normal for the money that we paid? ! Who will answer for this? ! The description does not say that the superior rooms that we ordered are not in the main building of the hotel, but in the distance where it is dark and quiet alone at home there is no place where children can walk, no barbecue areas, it’s scary to go out on the balcony in the evening, even the first days they turned off the lights by the pool, apparently in order to save. Why doesn’t it say anywhere that the hotel is located in the wilderness and remoteness from the center of Ipsos, in order to go down to a busy place to the beach and restaurants, you have to walk kilometers from a huge mountain along the road, buildings abandoned in the bushes in the evening, it was creepy and scary to go back with a child with a stroller to go up such a mountain it's just awful! The beach of 300 meters is complete nonsense; it's not possible to swim there to a normal beach, at least km where there is a good entrance to the sea, sand and not stones in the water. There were no fountains in the pool at the bar as in the photo, for 9 days of arrival there was not one entertainment program, as shown in the photo, Greek dances, etc. The attitude after the incident immediately changed towards us, no smiles and joy on the face of the staff did not wait until we left , upon departure, they saw that there were two new lanterns in the box at the reception, apparently after our departure they put new ones and again the children are in danger in this hotel.