european hotel

Written: 28 july 2014
Travel time: 8 — 20 june 2014
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 5.0
Cleanliness: 4.0
Food: 6.0
Amenities: 2.0
We rested at the hotel together with my son (4.8 years old) from 08.06. 2014 to 20.06. 2014. Tour operator - Mouzenidis Travel, carrier - Ellinair. Departure in the afternoon 12.25. There are three check-in counters on the info board, and three queues formed, and only two counters were opened. People were "very" happy, especially those with children. We stood in line for 50 minutes. Representatives of Mouzenidis Travel just ran and shrugged and tried to push passengers with small children out of line.
There are no complaints about the air, the plane is visually in good condition, polite staff, the flight is about 2.5 hours, drinks (even wine), normal hot food (choice of hot chicken with rice or meat with pasta), tea and coffee. The plane is not big, only 17 rows, and narrow seats.
Thessaloniki met with rain, representatives of Mouzenidis Travel, all in their uniforms, work accurately, met, gave info brochures, escorted to the bus, taken to the hotels. At the hotel, the Mouzenidis Travel guide meets (we had ILYA), helps to settle in and specifies the time of the meeting.

The proposed room did not suit us either with the location or the quality. One very narrow bed, and the smell of dampness and laundry nearby. I asked for another room with two beds. This did not happen. I was offered room 170, in the building right behind the reception, with a large bed and a normal renovation. It is worth noting that the hotel overlooks the road (highway) and with an open balcony it is quite noisy, but you can get used to this noise and it does not bother you. The room has a wide bed, a minibar, it has a small TV, built-in wardrobe, a bathroom with a bathtub, a hairdryer, a set of towels, toilet paper and liquid soap. With a key, they give out a remote control from the TV and conder. And you need to be prepared that you will have to carry things in the room yourself. The staff doesn't bother. Air conditioning did not work, three days in a row made a request for repair. The master came, as if repaired, left, working. And in the morning - does not work again.
In terms of infrastructure, the hotel corresponds to the advertising price list on the Internet. Green area. Swimming pool, bar (worked only by the pool), there is no entertainment program at all. There is nothing to do with children, and they entertain themselves (mostly they sit in the lobby on the Internet using tablets). There is a playground and a kids club, but it was constantly closed, and it was opened only at the request of tourists from 17.00 to 19.00. It was just a playroom with children's toys.
We took breakfast - dinner (HB). Breakfast is monotonous and very satisfying: fried eggs, fried bacon, sausages, scrambled eggs with mushrooms, fresh cucumbers, tomatoes, cheese, ham. From dry with milk: corn flakes and chocolate, cookies and two types of cake, packaged honey. There are drinks, but they need to be ordered and waited, only draft coffee, boiling water, tea bags are freely available.
Dinner is standard: several types of meat, potatoes, pasta, vegetables, sweet desserts, an ice cream machine. There are few fish, not many fruits, drinks are paid (for HB).
The sea (beach) is far (900 m), but the train carries to the beach and back. From the beginning, the train ran at intervals of 2 hours, and after 15.06 (conditional start of the season) every hour. But there are a lot of people especially at lunchtime and in the evening. In addition, the hotel provided a minibus for tourists. You can still walk to the beach on foot, but back through the mountainous terrain in the heat for 15-20 minutes, it is stuffy and hard with a child.
The beach itself is narrow sand and pebble, stones at the entrance to the sea. Special shoes will not be superfluous. Sunbeds for HB paid 2 euros (two sunbeds and an umbrella). When the hotel is fully loaded, there is not enough for everyone, they even give out folding chairs. There is only one shower for the entire beach, there are NO changing cabins.
We bought excursions from our operator:

- Magic Park + science center and technology museum Noesis - 50 euros (children under 6 years free)
It is worth noting the unprofessionalism of Mouzenidis employees, none of them warned that the beginning of the tour is a science center, everyone is in an air-conditioned room and at 14.00 in the heat of more than 30 degrees we go to the attractions. It’s good that there is a COSMOS shopping center nearby where it’s cool and you can cool off and feed the child.
- WaterLAND water park - 40 euros (children under 6 years old free of charge)
The water park is small, eight slides (attractions), several food outlets, a shop. Excursion for the whole day.
- Cruise "Saint Athos" - 50 euros (children under 6 years old free of charge)
Departure early, at 7.10. The guide ordered an early breakfast at 6.30, but did not tell how to feed a small child at such an early hour. Walking tour on a boat along the picturesque bay along Mount Athos. On the way back, the boat makes an hour and a half stop in the small town of Ouranoupoli, where you can have a bite to eat and visit souvenir shops with the “gifts” of the holy monasteries. But there is really little time for everything.
We were picked up from the hotel on time, the flight was early, the porter woke me up with a phone, they gave us a dry breakfast. Of the announced two check-in counters, one was initially open. And of course it's annoying that after check-in you still need to stand in line at a separate baggage drop desk, but they were nearby. It is also worth noting that there is a queue for passport control at the airport after the DUTY-FRI zone, and airline representatives are constantly running around looking for passengers. The plane took off on time.

P. S. I would recommend this hotel to my friends with children, but I would not return to it myself.
Translated automatically from Russian. View original