Disappointment

Written: 13 july 2017
Travel time: 26 june — 10 july 2017
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 1.0
Cleanliness: 5.0
Food: 1.0
Amenities: 2.0
So that it would not be a surprise for vacationers, as for us, what they will have to face and this will not overshadow your vacation, I will try to describe in detail. Especially for those who are used to the service on the islands of Greece, everything is different here. First dinner 26.06 at the top restaurant: what do you expect from a dinner on the sea-fish and seafood; in fact, a pig and a chicken, a tasteless vegetable soup, a meager selection of fruits, and that one is unripe. We wanted to have dinner not indoors, because of the wasps we had to go to the hall. In this hotel you feel like in a pioneer camp with a number of restrictions and prohibitions. For dinner, a strict dress code, summer shoes for men are not allowed, despite the fact that it is very hot. When asked what to do, all shoes with open toes, and shoes in size 48 are unrealistic to buy here, the answer is come to dinner after 21:00, after closing. So you see this pun, socks under sandals, sports sneakers under white summer trousers. A person is already tired of office clothes and shoes, and here he is again forced to put on shoes. Despite the fact that the restaurant itself does not comply with the declared dress code. The first breakfast, again, dumbfounded. Breakfast is like a standard roadside troika in Europe. The pastries are underbaked, after contacting the manager that croissants cannot be white and raw inside, and puffs with raisins stretch because the dough is raw, they received an answer that this is a Greek pastry and it should be like that, the main thing is that the crust on the puffs , and what is not fried inside is the norm. Children are very fond of pancakes, they did not eat them here, because they are like "rubber". It seems that the hotel saves on everything. Unripe fruits, tasteless pastries and so on, people do not eat and no expenses. From fruits for breakfast, chopped kiwi, orange, grapefruit; apples and pears. To the question: where is the watermelon, melon, the answer is only at dinner, this is the concept of the hotel. This is their standard answer, shrug their shoulders and say that they have such a routine. So we went to the market for watermelons and fruit. Champagne only on Sundays, don't dream about salted red fish at breakfast, no fresh juices, only packaged juices. We liked the restaurant at the bottom of the hotel more, the convenient location of the shelves with food, nimble youth waiters. On the third day of stay, cherries and apricots appeared at dinner. For two weeks of stay, only four dinners brought pleasure: there was good fish and seafood. When a restaurant worker cuts a fish or another product in portions, it seems that he "rips it from the heart", the fish is directly scraped off the knife, such a thin piece. With alcohol, the situation is the same, champagne on Sunday at breakfast at the entrance to the restaurant is one third of the glass. It would be better not to disgrace himself and completely exclude him than to try to treat the entire hotel with "one" bottle. And don't be surprised if you are required to drink at the entrance and not to bring alcohol into the restaurant, as the manager of the top restaurant Nikos did, requiring us to drink sake at the entrance, and then pass. When you start to resent, he, as it were, does a favor and allows you to pass. A very unpleasant person. Please note that if your child suddenly wants to take one apple or pear with him, they will stop you at the exit and point your finger at a sign that food is not allowed to be taken out. And they will force you to return the fruit, or eat it in a restaurant. All this in a humiliating way. It doesn’t even take into account that this is the first dinner and the vacationer was not familiar with this rule. In a restaurant, managers, instead of monitoring the quality of food, like Cerberus, scour their eyes so that no one takes a sandwich with them. We watched a picture of a middle-aged man and a woman taking an apple and a banana, so the manager chased them through the entire restaurant, catching up at the exit and taking away the fruit. If the command is given to save hard, then make dinner on the menu as in the dining room: first, second and "compote", an apple in one hand and let the person decide to eat it at dinner or start his morning on the beach at 7:00 with it. In the evening, they were waiting for children from the mini club on sun loungers by the pool, a hotel worker with a petal on his face, with a bucket of bleach in his hands, just in front of us he poured three glasses into the pool in a big way, as a result, the breeze was in our direction, bleach was in his nose : (. And in the morning the child, diving, takes out this chlorine from the bottom, with the question of whether it is salt. A remark was made at the reception, because for the first time we encounter that chlorine in undiluted form is poured into the pool and then vacationers dissolve it with their feet. Despite the fact that the pool is designed for children and the depth from the smallest increases to 1.4m. As a result, our comments were not taken into account, as it lay and lies every day at the bottom. After the next appeal and demonstration at 10:00 of the abundance of chlorine at the bottom, it was removed from the bottom and the person responsible for the pools was taught to disperse it better and preferably on the bright part so that it would not be noticeable. After a number of unsuccessful attempts to change our stay in this hotel for the better and, as a result, improve the quality of the hotel (in normal hotels they always listen to the opinions of vacationers), here they have excuses for everything and your requests and wishes are of no interest to anyone. If in everyday life your sleep is not disturbed by traffic noise, then in the upper part of the hotel, you will be deprived of the opportunity to sleep with an open balcony, because of the noise. Although the abundance of mosquitoes and the lack of nets on the windows will not let you open it anyway. Sleep under the noise of the air conditioner is guaranteed. Mosquito repellent for a child is mandatory, they did not use it on the first evening, the children are all bitten. If your child is under 18, entry to the gym and indoor pool is prohibited even if you are accompanied. For information, sunbeds on the beach: 25 € (4 sunbeds and a leather pillow; 2.3, 4 line-8 € (2 sunbeds and an umbrella), on the lawn behind the bushes -5 € (2 sunbeds and an umbrella). does not follow, bird excrement and food stains and other things have to be washed off on their own. Of the pluses, this is the sea, it is gorgeous. A fairly good family room, with two bathrooms, linen change every other day, good cleaning. Mattress cover on a cellophane base, you sleep like on oilcloth Terribly rude and unfriendly employee during check-out Forgot to order an early breakfast, called the reception at 24:00, received an answer that it was too late to order breakfast. To a request for help with luggage at 5:50- there is no one to help, work starts at 7:00 a. m. And as you wish, drag your suitcases from the 2nd floor, no one cares. For the first time I see that when leaving the hotel they answered without raising their heads, poking a bag of soap from the hotel, without even wishing a good roads and invitations to visit again. Greece is extraordinary, but we will never return to this hotel, there are too many negatives.
Translated automatically from Russian. View original