In general, we were satisfied with the rest. There are, of course, always some moments, shortcomings. But this is in all big hotels, my opinion.
for a long time they chose where to go to a warm country with small children, initially they thought cyprus, it turned out to be a little expensive for us, because we ourselves are from Misk. after an exhausting search, we chose Greece, it turned out to be affordable for us and offered five stars with breakfast and dinner, because we had already been to Potidea Palace in Greece and we really liked it, we gladly agreed! )
We flew to Halkidiki, ordered a personal transfer, we were met wonderfully and brought to the hotel))
And then it all started!! ! we booked rooms next to each other with double beds and a large sofa! We were met by the Guide Mouzenidis, she said we will be settled in the rooms by 15:00. We thought ‘’excellent’’ and went swimming in the sea! by 14:00 we were called to check in, and we went to the rooms! there we found two single beds pushed together and a single funny folding bed, on which, sitting on the edge, you can end up on the floor.
we went to the reception to figure it out for what reason we were given the wrong rooms that we ordered? we were told that they are doing us a favor that the rooms are nearby because our agency did not indicate this in writing! After calling the agency, they confirmed that it was indicated, but they cannot provide numbers, due to their absence! we were tired after the road, but my friend found the strength and went to swear, we immediately found a room with a sofa and two single beds pushed together! not far from this room there was another one without a sofa and supposedly overlooking the sea, but the sea was not visible from it))) we thought that we had come to rest and we would not spoil our mood! decided to rest and forget everything)
slept, went to the beach, it turned out that all the sunbeds are booked, there are towels on the sunbeds, or signs with the word ‘’reserved’’ ! ! They promised a private beach, got a municipal one! the hotel has two swimming pools, a small one for children and a medium one for adults!
You can take as many towels as you like! came to the reception to take a towel, they said wait a couple of minutes, waited 5 minutes, asked how much in their concept of a couple? I was answered 10 minutes, waited 10 minutes, asked where the towel was answered 15 minutes! the child came running wet from the beach he was cold!!! ! there were no towels! I asked to bring the manager of the hotel to deal with such situations, to which I received an answer soon to come !! ! a young man came out, not the manager asked what claims? I commented that I was waiting for a carpenter for half an hour, he answered “it will be soon”, and there was also a second situation: in the morning before going to the pool, we needed a safe, which turned out to be closed, called the reception and asked to open it! no one came, I decided to notify the not real manager about it! to which I received an answer, and after how long did you think he would come? in five minutes? I answered: maybe 10 minutes, but an hour has passed and still no one is there !!
We went to the beach, all the places are occupied, we had to leave things on the pool and take turns walking to the sea! but found the following problem! we were promised a sandy beach because we had small children! the entrance to the sea turned out to be pebbles, on which it is difficult for children to walk! we adults, going into the water up to our thighs under our feet, felt huge stones and a lot of ''sea urchins''!! ! swimming was dangerous! not to mention bathing children!!!
I am a working person and I need internet to work, I was promised wi-fi upon arrival, I was informed that it was only in the lobby! ! I thought at least in the lobby! went down, but found that it did not work ((((I was encouraged by saying that the line was simply overloaded, after some period it would work !! ! apparently, no matter how much I came, the line was overloaded)))
A little about the restaurant: eggs, sausages, bread, cucumbers, pastries for breakfast!
for dinner: there is a bit of variety) but you won’t find shrimp there even in rice) you shouldn’t ask about seafood at sea!
But of course, after everything, I decided to return to the reception and ask for a complaint book. to which I received an answer that there are leaves in the room, you can write a claim and bring it! but we all understand that this is not a complaint book and no one will consider it!
Once again I asked to invite the manager! a guy came again, supposedly a manager) and replied that there was no manager ! ! but he'll be here soon! at 21:00 the manager arrived and the representative of Mouzenidis arrived! we sat discussing our problems, but they could only help us in providing towels in the room! with everything else, they assured that there were enough places on the beach and there would definitely be for us) sea urchins are the inhabitants of the sea, this is a normal phenomenon! I asked to indicate this in the description of the hotel! why should vacationers think that they can swim in the sea)) give them vain hopes!
we are in the hotel for the second day, but we have a lot of impressions about it! ! they are not the best!
on the beach I watched a picture of how a child stepped on a sea urchin and he got needles from his leg! I regret that I can not provide a photo, but it would be inappropriate to photograph a screaming child with needles in his leg!
The majority of people in the hotel are Romanians, Bulgarians, Greeks! Russians will be typed 20%. All Russians are dissatisfied with the rest, they say they will not go to this hotel anymore, this hotel does not leave a good impression of Greece!
Being near the pool, we put a towel on the sunbeds! Serbs, Romanians, Greeks came) I don’t know who exactly threw our towels on the floor and lay down on sunbeds! We approached and said that these are our seats! and we are here to rest! they heard in response, but we didn’t know sorry) but we’re not going to get up! And what should we do in this situation? to fight with a healthy man? that is, we will also be infringed on our rights on vacation!
Swimming in the pool, we thought that there was a black fugue between the tiles! after snorkelling, we discovered that it is not a fugue - it is a fungus!
A little about paying by card, the terminal at the hotel does not work! I had to go to the village, cash out the money!
I was pleased with the presence of the Children's Club, which is open from 10.00-15.00 and 19.00-22.00. The club is well equipped, there are tables for children and lots of toys. The staff of the club, although English-speaking, is very friendly and easily finds something to do for the child.
The beach is good, sandy, but the entry into the sea is a bit rocky. Sunbeds are free, beach towels are already prepared in the rooms. Very pleased with the availability of wi-fi on the beach.
The territory of the hotel is very green, well-groomed, there are many flowers that delight the eye. It was very useful for the child to have a playground. Many families with children rest in the hotel, so my daughter immediately found a company for games.
In general, I liked the hotel. The hotel is beautiful and quiet, friendly and attentive staff, as well as the availability of facilities for children contributed to our comfortable stay.
First, let me tell you a little about the hotel and how we got there. We flew to Macedonia Airport, where we were immediately met in the lobby with a sign and helped to decide where to go next. Then we got on the bus, it was with comfortable seats and double-decker)))). Of course, we went upstairs in order to better see the beauty of Greece. The road was easy, and we were at the hotel after 1.5 hours, all this time we were accompanied by a transfer girl who told us a lot of useful things about Greece.
When we arrived we were met by the receptionist George and the girl Elena. We went into the hall, on the left side is the reception. Since we arrived in the evening, before we were settled, we went to dinner at the hotel restaurant, which I will write about later. After a hearty dinner : -) we checked into room 318, the receptionist helped us with our suitcases and we quickly got there by elevator.
The room opens with a key card, we immediately asked for two separate beds and our request was fulfilled without any problems. The room itself is bright, clean and very comfortable. Soft beds, plasma TV, new furniture and excellent plumbing. Spacious balcony where you can arrange gatherings with the whole company))). The room has a safe, hairdryer, refrigerator and everything you need. Every day they gave clean towels and shower accessories (shampoo, shower gels, soap and even shower caps). The cleaning is very high quality and they come mainly at the time when we were at sea, so there was a feeling that cleanliness came by magic.
The next day we went for a walk around the territory, right in front of
breakfast. The territory is large, very green. In addition to the main building, there are about a dozen more two-story houses with rooms. On the territory there is a tavern, a tennis court, a playground, several bars, two swimming pools and a private beach. Everything is very clean and tidy, there are a large number of gardeners who monitor the state of vegetation and the cleanliness of the territory.
Then we went to breakfast. The food at the hotel is very good and quite varied: hot in the morning, and yoghurts, and juices, and fruits, and whatever you want. ))) Dinners are also very tasty, the cuisine is both Greek and European: salads, hot dishes, pastries, ice cream, soups and a huge variety of fruits. Kiwi, cherries, watermelons, melons, apples, pears, peaches, nectarines. The restaurant is big and clean, all the waiters are in uniform and very friendly, nice guys especially Thassos and George : -) . All tables are beautifully set, and the dishes are arranged according to all the rules of etiquette.
As for the beach, it is good, sand and small pebbles, there are stones at the entrance, a little dangerous, there may be hedgehogs, but if you swim where the bar is, then there is nothing, only sand. On the beach, sun loungers and umbrellas are all free. The bar offered soft drinks, alcohol and snacks.
But as for the bar, we liked the one downstairs in the hotel lobby more. There is a very nice bartender Iliaz, who gave us discounts on drinks. A very interesting man, speaks excellent English, and Marina, my friend, constantly communicated with him.
In the evenings we walked in Pefkohori in a bar called Sushi and went to clubs in Kallithea. I really liked Ahoy, a noisy, youth clubhouse, a lot of young people hang out. And in the afternoon we went on a shuttle bus to Kriopigi, sit in a cafe and bought a couple of excursions.
We went to Meteora-Corfu and Thessaloniki for shopping, I was delighted with shopping, such discounts are good, I brought home a whole suitcase of new things. And they themselves drove around Halkidiki when they rented a car at the Rent a car office on the minus ground floor of the hotel. Dima, who works there, advised us on all issues.
On the minus ground floor there is also Mouzenidis' office, a kids club, a shop, a billiard room and a spa center with a gym. The shop is really small, but the spa is wonderful. Sauna, hammam, indoor pool, massage room, manicure table and many other services. The gym is free and we often went there to shake the fat after a hearty lunch))).
As for the animation, unfortunately it is not in the hotel, though a couple of times there was live music and themed dinners in the restaurant, Greek or Italian.
If you wish, you can go out in the evening to the restaurant, which is located directly opposite the hotel, it is lively there in the evenings and the music always plays and the cuisine is wonderful.
In general, we liked the hotel, everything is wonderful there and it corresponds to its five. The only drawback is the lack of animation and sufficient remoteness from settlements. But this was not a problem, you could always get somewhere by KTEL (this is a bus) or a taxi. But in general, everything is wonderful, we were delighted and full of positive impressions.
We recommend the hotel to everyone and in general Halkidiki is a wonderful place... Having been here, I really fell in love with Greece : -), we will fly again next year)))! The hotel is excellent, we recommend it to everyone!
They brought us last, and from the Kriopigs to the hotel we asked all the questions we were interested in to the driver and accompanying person. I really liked the transfer, positive guys, helped me get ready for the rest. Elena, the hotel guide, met us at the hotel and helped with the check-in. She speaks great English, and with her help we settled in without any problems, since they have an English-speaking reception. They settled us on the top floor in room 326. The view from the window was on the garden and the tennis court, we immediately spotted a chapel on the territory and a lot of fruit trees. The guys, Lesha and Marina were settled in 324, this is the next room.
The room is clean and comfortable, everything is according to European standards, and plasma for you, and a hairdryer, and a refrigerator, and a large balcony, and new furniture... The room is bright, but rustic, paintings on the wall, a couple of bed chairs, a soft ottoman... In general, the room is like a room... I was satisfied with everything, for a European hotel it is chic. We constantly sat on the balcony, and the guys came to us and we to them, there was enough space for gatherings.
As we settled in, we went for lunch, the hotel is half board, and you need to eat in a tavern right on the territory, it’s very good, cozy and you can see the sea, by the way, it’s not very expensive, we took wine with Marina, our guys took a beer and so we sat well on veranda near the beach. The beach must be recognized as wonderful, clean, sand all around... the water is clear and free sunbeds (we were specifically looking for a hotel with free sunbeds, because we spent most of the day at sea). Towels for the beach were in the room, they were brown and new ones were given every day : -).
Breakfast and dinner were in the main building of the hotel, there are still small houses there, but I don’t know if anyone is occupied in them or not. Restaurant on the ground floor, large enough for a hotel. All the food is delicious, there was an open hot kitchen, and in the evenings, indulge yourself with fruit and ice cream. : -) All the food is fresh and the staff is very friendly. The most interesting thing is that sometimes the owner of the hotel himself served us, he has such a hobby)))), there were days of Greek and Italian cuisine... Then they baked a big cake in the shape of a flag. In general, food is excellent.
The biggest disadvantage is that it is a bit boring in the hotel, since there is nothing nearby except hotels and animation as such is not provided, there was live music in the hall a couple of times in the evening. Although, if you have a rest with your family, it is excellent, quiet, calm and very measured. We did not sit at home, we went on excursions, rode a minibus from the hotel to Kriopigi, by KTEL to Pefkohori and Kallithea. Several times we went to the Ahoy club by taxi. In general, it was fun : -) !! ! Excursions are wonderful, jeep safari and Olympus-Dion-Vergina (the first smells like adrenaline, and the second is very informative and interesting). Take excursions, everything is very professional and well organized!!!
By the way, the hotel downstairs on the minus ground floor has an excellent SPA center, with a gym, sauna, hammam and a cool pool. They give a discount to those who come, though I never went in, but I visited the gym regularly. There is also a car rental, a children's room, a shop and the office of our tour operator, I was surprised that he was right in the hotel.
In general, everything was fine with us and we did not get bored and rested comfortably. We recommend the Kassandra Palace Hotel, we really liked it here... We even think we’ll come back again))) Everything is on the level, food, service, territory, my rating is five out of five... The only drawback is that it’s boring, but those who are looking for will always find it, you can get out to the neighboring villages!!!! )))) So feel free to come, a good rest is guaranteed - checked))))))!! !
I arrived at 11 am, met Artemis at the entrance, this is a hotel guide, helped with resettlement, because they don’t know Russian at the reception, and the hotel clerk is Greek. The room was on the second floor, overlooking the garden and the sea. The room is clean, comfortable and just right for me. They constantly changed linen, cleaned, gave shower gel, soap and clean towels, and beach towels separately.
The main building of the hotel consists of several floors, on the minus ground floor there is a shop, car rental, Mouzenidis' office and a spa center, I immediately visited it. I went to the sauna and massage, I liked it! Then every day I visited the gym, it is gorgeous, everything is new, all the simulators are very high quality and it's completely free.
At the office, I bought a trip to Meteora, where I bought illuminated icons and many souvenirs for my relatives, and signed up for Kastoria. She bought the fur coat without hesitation, white mink, magnificent and fits perfectly. Plus, they fed us there, completely free of charge.
In the hotel itself, the food was a bit monotonous, but everything was fresh, you definitely couldn’t fault it, there were fruits every day and a lot of pastries. I liked the service in the restaurant, everything is serious, everything is in the parade and according to the rules of etiquette and the serving and serving of drinks.
The beach is wonderful, sand, small pebbles at sunset. There are many sun loungers and all are free, which is not typical for Greece. Spent most of the day there. I love the Aegean Sea, very clean! I advise you to try cold coffee on the beach at the bar, I like fredo cappuccino, I love it! The beach and the whole area is very clean. A lot of greenery, trees, I noticed a blooming magnolia. In the evening I sat downstairs in the hall, talked with tourists, often went to neighboring villages, even went to a bar in Pefkohori.
In general, my opinion: an excellent European five. It’s bad that there is no animation, but I don’t need it, I was looking for peace and got it to the fullest. I recommend it to family people and those who, like me, are tired of the hustle and bustle of the big city.