Отель хороший, но есть нюансы с номерами The hotel is good, but there are nuances with the rooms

The hotel was recommended by the guide. Booked in advance. We arrived at the hotel at 01:15 am. The administrator met with drinks and wet wipes for hands, issued a room saying that everything was already waiting. Sandwiches, fruits and a bottle of wine were really waiting in the room, which was a good thing, because. the plane was delayed and were very hungry. Leaving us and saying that all the questions in the morning, he quickly left.
Then we realized why - the room was on the 1st floor overlooking the kitchen - room 123. Disgusting view. Soundproofing is poor - from 6 am to 01.00 am the sound of dishes and the noise of moving furniture. You can’t open the door - it pulls smoke from the kitchen, the view, as I said, is on the visor. In the morning we went to the reception and asked to change the room to an equivalent one - what we were offered - a room on the 4th floor with an extra charge of 40 euros per day - I don’t understand why you need to pay extra for an equivalent room ????
In general - room service - everything is on demand, the staff does everything quickly and smoothly, room cleaning is 5. The territory is beautiful - but for me there is not enough greenery. Beach - sunbeds of the first line are busy from 8.00. There are a lot of outsiders on the beach, who quietly occupy sunbeds in the morning and "mow" under the rest - no one really bothers them. At 12.00 smoothies and fresh juice are served on the beach and pool area. In general, the hotel is very good, except for the situation with the room.