There are a lot of wonderful hotels in Crete, but we ended up in Minos Imperial(

Written: 30 july 2013
Travel time: 30 june — 7 july 2013
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 2.0
Food: 7.0
Amenities: 3.0
We rested as a couple at the height of the 2013 season. Mixed feelings. If on topic
(+) pluses are as follows:
1) A beautiful area with a large number of pools, beautiful stairs, paths, palm trees, cacti. Most of the trees are in bloom and among them we saw several fruit trees, there are points where landscape designers have done a very interesting job and pleases the eye.
2) Well, sooo delicious honey desserts
3) The beach and the sea are clean
(-) and now the cons, which turned out to be much more than the pros:
1) The hotel is located far from civilization. To the nearest town Sissi on the road over the sea go 2km. For some reason there are no ATMs in the hotel, which was a big problem for us.

2) The number got disgusting. I don’t know, maybe we are so unlucky, but some moments just drove into a stupor. The lamp in the bathroom was held on by 2 screws instead of the 4 provided (in other words, by snot). The faucet in the shower was covered with some kind of coating and it seemed as if it had never been washed since the moment of installation (this is disgusting, I did not expect this from a 5 * hotel). The bed linen was always sent after we returned from the pool and I thought that it was as it should be, changed every day - I was wrong - my eyes were opened to the truth after I hurt my leg on the beach and accidentally put a spot on the sheet - after 2 days the stain did not go anywhere. the sheets obviously have never been changed and only re-made! I finished off the case with an elastic band - one morning a guy slipped a hair elastic in my palms and proudly said that I had lost it, and he found it under the washbasin (it is strange that he was not embarrassed by the fact that the color of the hair on the elastic did not match mine) - the gum was not mine, so you can draw your own conclusions about the quality of cleaning in the rooms. And the bathroom floor was constantly wet.
3) Nutrition. The food itself is normal, as for me, but the problem is to find a free table, sometimes they were not allowed into the restaurant and I had to wait in line until someone finished the meal and left(
4) Settlement in the room. The first impression and already negative - we arrived at 12 noon, settled only after 3 hours, I had to come up 2 times and remind that we still had not been settled.
5) Territory. The pools are very small - I was waist-deep, they tried to swim in them, but it didn’t work out. We swam in the sea with pleasure, but there were some injuries (because there are a lot of large stones in the bay) - I scratched my knee and the guy badly injured his foot on the stones, they treated me for another 2 weeks after arriving home.
6) Staff. Remember the fine American tradition of having to fake a mandatory smile to all customers. For Europeans - a smile, and for the Slavs - sidelong glances, as if they were an inferior race.
The vacation, which had been planned for so long, was extremely unsuccessful. I would never recommend this hotel to a friend. I am writing a review in the hope that when choosing a hotel, at least someone will read it, choose another hotel and spend their long-awaited vacation in better conditions. Good luck!
Translated automatically from Russian. View original