Went to this hotel due to lack of negative reviews!

Written: 12 july 2014
Travel time: 12 — 24 july 2014
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 4.0
Cleanliness: 9.0
Food: 7.0
Amenities: 7.0
We arrived at this hotel on 12.07. 2014 at 10-20 at the reception they said that according to the rules they will accommodate us after 14-00 according to the rules for checking into the hotel, the bracelet will be put on the hand after 12-00 (for meals) (According to the requirements of Pegas Tourist, this their hotel), and do not worry that a 3-year-old hungry child yells, because he did not sleep for a day until he got to Crete. At the request to give a ribbon on your hand so that you can use the hotel restaurants, feed the child, a categorical no! (wait 1 hour 40 minutes until 12-00 comes! ) The hotel's answer is rules are rules, they are set by Pegasus - a tourist, and the Pegasus representative replies that there are only rules all over the world and they do not dare to break them.
The child, having eaten fruit for money, fell asleep, at 12-00 I (father) wanted to receive bracelets for food, received an answer that they personally should put them on their hands, all hotel guests, and a 3-year-old child must be provided at the reception, and It's like he's sleeping in the lobby!
Having received the long-awaited bracelets, we went to the beach bar to eat fruit, as lunch in the restaurant began at 12-30.

At 12-30 we went to the main restaurant, the dishes were chipped, from the first courses for lunch there was already one “potato soup with mint”, one soup, and not for children, but the second courses were really tasty.
At 13-00 they called from the reception on the mobile, and said that our room was ready (before 14-00)
Once in the room at 13-40, the suitcases were picked up at 14-00, at 14-15 the call was brought "soft drink".
The room is small, (very, very, it doesn’t even have the right to be 4 *), clean and tidy, the bath is 6-7 square meters very small, in the bathroom shampoo in a disposable package is 1/3 filled, mini bar - water, cola, sprite.
a folding bed for a child, and two single beds pushed together, but they are on wheels !!!!
The Internet is free, there are no bathrobes, slippers, floor tiles, chipboard furniture - chipboard colors.
Here is my review for 5 hours stay in this 5* hotel.
Translated automatically from Russian. View original