Отвратительный сервис, плохое питание, жуткий и платный вай-фай Disgusting service, bad food, terrible and paid wifi

Throwing an advance payment for this hole is the same as burning money. The rooms are smoky and musty. There is nothing in the rooms that should be in a 4 * hotel, the audibility is terrible. Wifi is paid, very expensive and very slow. The food is disgusting, there is no variety, spoiled and not the first freshness products. Water is paid. Inadequate staff and a director who hysteria and puffs out his cheeks if something does not suit him, an infantile personality. The elderly lady who sits at the reception does not know what normal communication is. Her habits are drawn to the president, but in fact - you are service personnel and you should at least politely communicate with people, not to mention that you should not be rude.
Location on the outskirts, to the nearest town, where you can walk in the evening - 10 km. The staff believes that everything can be forgiven for their appearance and does not hesitate to talk about it, but this is not so. Some guests do not differ in upbringing, and the staff does not make comments, they scream, get drunk, walk around the hotel in a bikini - it is especially nice when almost naked ladies ride in the elevator and her thong is at the level of the child's nose. There is a lot of garbage and plastic in the sea. There are plenty of equally beautiful places in Crete, but with adequate staff and conditions corresponding to their stars. We have something to compare. We will never go there again under any circumstances.