Полное разочарование! Complete disappointment!

Hello! Booked this hotel in Mtskheta through Booking. com. Bought for a pretty good location and a rating above 9! In addition, according to the photo, a shower cabin (and not a Georgian shower) and a view of Svetitskhoveli were promised. Upon arrival, and at 4 o'clock in the morning (naturally, we didn’t run anywhere, although we really wanted to! ) We were settled in a small room on the basement floor, even without a normal window (there was only a window with a view of the legs of passing people), but with a Georgian shower !???????????? . Instead of three beds with white sheets, there is a bed and an old developed sofa with gray, worn out linen. There are still normal rooms in this hotel, we saw those windows, and which we dreamed of. Simply, the owner treated us specifically with disdain. Why? So it remained a question) Although they booked 4 months before the trip!
By the way, Mtskheta is a beautiful, beautiful town, with the relics of our contemporary St. Gabriel. The only thing that spoils it is the local population ((((