Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
2.0
Cleanliness:
7.0
Food:
4.0
Amenities:
4.0
Even at the hotel itself, I promised at the reception that I would DEFINITELY put my review about the hotel on all possible sites. The situation was like this. The hotel is located on the western metro line, at the station of the same name. The area is semi-criminal, almost everyone is black or Asian. nowhere in the evening, shops - completely eateries, in short, a complete miss in terms of location.
I arrived at the hotel at 4 pm, I reserved a place at the hotel via the Internet, the money was paid, of course, in advance. they say, it didn’t stand here, "as they say in Odessa. That is, there are no places, there is no room for me, pay 100 pounds and you will spend the night. The hotel is run by Indians, no one understands ANYTHING in Russian, and does not try to understand, although I do not believe that no one is right, because on the trail. day at breakfast in the restaurant there was a Russian-speaking girl from the Baltics, who, in principle, could help if the hotel employees also wanted to. Seeing that I was not a local, obviously a Slav, the receptionists simply left, not paying any attention to me. None of the higher-ranking staff came out to me, or even to the hotel lobby for three hours (! ). Complete indifference to the request to check the payment again. Facial expression - pshla (without the letter "o") out of here. I had to be content with a toilet and a washbasin in a hotel on the first floor, where, honestly, it was more pleasant to be, you couldn't see those indifferent faces of unfortunate hoteliers, music was playing. Only 5 (! ) hours after arrival, after persistent calls from abroad (they were called by employees of the company through which the payment for the hotel was made) for my and not only my money, I was asked to come to the counter and was told that, they say, I'm sorry , we made a mistake, COULD NOT READ YOUR surname. Can you imagine? My last name was written third in a double room and they didn’t understand. That is, they received the money, but to check where this person will live and how many rooms will be occupied is not for them. In short, guys, the hotel is 4 minus . There is little space in the bathrooms, or just a shower room is a closed "solid" room, narrow, built into the building in order to save space. Breakfast - so-so, could be better. bread, coffee, jam. For, apparently, especially selected and valuable guests, there is a separate place of food - a restaurant, and for cattle - (that is, for tourists) - such a buffet. The only plus in it is a good, spacious room, overlooking the road and the metro station.
I arrived at the hotel at 4 pm, I reserved a place at the hotel via the Internet, the money was paid, of course, in advance. they say, it didn’t stand here, "as they say in Odessa. That is, there are no places, there is no room for me, pay 100 pounds and you will spend the night. The hotel is run by Indians, no one understands ANYTHING in Russian, and does not try to understand, although I do not believe that no one is right, because on the trail. day at breakfast in the restaurant there was a Russian-speaking girl from the Baltics, who, in principle, could help if the hotel employees also wanted to. Seeing that I was not a local, obviously a Slav, the receptionists simply left, not paying any attention to me. None of the higher-ranking staff came out to me, or even to the hotel lobby for three hours (! ). Complete indifference to the request to check the payment again. Facial expression - pshla (without the letter "o") out of here. I had to be content with a toilet and a washbasin in a hotel on the first floor, where, honestly, it was more pleasant to be, you couldn't see those indifferent faces of unfortunate hoteliers, music was playing. Only 5 (! ) hours after arrival, after persistent calls from abroad (they were called by employees of the company through which the payment for the hotel was made) for my and not only my money, I was asked to come to the counter and was told that, they say, I'm sorry , we made a mistake, COULD NOT READ YOUR surname. Can you imagine? My last name was written third in a double room and they didn’t understand. That is, they received the money, but to check where this person will live and how many rooms will be occupied is not for them. In short, guys, the hotel is 4 minus . There is little space in the bathrooms, or just a shower room is a closed "solid" room, narrow, built into the building in order to save space. Breakfast - so-so, could be better. bread, coffee, jam. For, apparently, especially selected and valuable guests, there is a separate place of food - a restaurant, and for cattle - (that is, for tourists) - such a buffet. The only plus in it is a good, spacious room, overlooking the road and the metro station.
Translated automatically from Russian. View original
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