Golden 5 Diamond Resort 5*– Reviews

146
Rating 6.210
based on
146 reviews
№79 in the hotel rating Hurghada
6.6 Rooms
6.1 Service
6.4 Cleanliness
6.6 Food
7.6 Amenities
The hotel is located 17 km from the center of Hurghada, 200 meters from the beach. Built in 2003, the last renovation was carried out in 2013. Hotel guests have the opportunity to use the entire infrastructure of the River Rock Hotels & Resorts complex. The hotel is perfect for a family holiday, a romantic getaway or trips with friends.More →
аватар gerokrit
 •  traveled 6 years ago
Rating 6.0
The hotel was chosen because of the large beach and reasonable, or rather low prices. The territory is certainly large, the power of the past glory is felt everywhere, you can walk to the neighbors, but there is nothing particularly interesting there. We got to the place closer to dinner, so they didn’t delay the check-in, the room was not bad, everything was in working condition, cleaning every day was the same name, the bed was big and comfortable, there was no point in turning on the air conditioner and in general I didn’t really like the weather, strong temperature difference, you can get burned at lunchtime, and in the evening you can’t do without jeans and sweaters. … More ▾ The hotel was chosen because of the large beach and reasonable, or rather low prices. The territory is certainly large, the power of the past glory is felt everywhere, you can walk to the neighbors, but there is nothing particularly interesting there. We got to the place closer to dinner, so they didn’t delay the check-in, the room was not bad, everything was in working condition, cleaning every day was the same name, the bed was big and comfortable, there was no point in turning on the air conditioner and in general I didn’t really like the weather, strong temperature difference, you can get burned at lunchtime, and in the evening you can’t do without jeans and sweaters. The sea is nearby, the beach is of course huge and this is a big plus, there are always free sunbeds now. I can’t say that the water was very warm for me, rather borderline to cold, but my husband was almost normal, for him it was just refreshing water. The underwater world is not very diverse, the reefs are so-so, we saw all this in Sharm much more beautiful, I saw mostly small fish, but to be honest, there was no particular desire to look for them. The food is pretty mediocre. Of course, we didn’t go hungry, since all our potatoes, pasta, rice, various vegetables and chicken are always there. I didn’t like the fish and desserts at all, but the morning pastries are not bad, although apart from it and an omelette there is nothing more to choose for breakfast. Alcohol is all locally produced, of course we tried a little, but drinking in its pure form is not realistic, so take it with you if possible. I also advise you to buy local sim cards with gigibytes for communication, there are problems with this in the hotel, there are not everywhere plus it is very slow. We took it at the airport and immediately called back the children, which is very convenient, in the city you can certainly buy a little cheaper, but you still have to get there. The staff at the hotel is different, but mostly positive guys, no rudeness or problems at all on their part, although they don’t know Russian well, just a few phrases, but this doesn’t really interfere. From entertainment to note something difficult. We didn’t go anywhere during the day, because it gets dark early and we wanted to spend the whole day on the beach, and in the evening they hold standard performances for vacationers, we’ve already seen something like this in different qualities and more than once. We went to the city by taxi for a couple of dollars, here is how you bargain. So our vacation was generally not bad, especially considering the cost of the tour, the place here is not the worst and you can definitely visit it once.
аватар fergana
 •  traveled 6 years ago
Rating 6.0
It was a cheap tour with a departure in two days, together with friends who bought a ticket for a month and a half times more expensive than we did, otherwise we would not have considered this hotel at all. We arrived early, at first they didn’t want to settle, although as it turned out there weren’t really many people, but my husband gave me a ten and two rooms were immediately found nearby. … More ▾ It was a cheap tour with a departure in two days, together with friends who bought a ticket for a month and a half times more expensive than we did, otherwise we would not have considered this hotel at all. We arrived early, at first they didn’t want to settle, although as it turned out there weren’t really many people, but my husband gave me a ten and two rooms were immediately found nearby. There is nothing special to describe the room, the main thing is that the bed is comfortable, plumbing and air conditioning worked without failures, and most importantly, it's a beautiful view from the window. Cleaning was so-so, but not critical. The biggest plus is, of course, a huge territory for several hotels, if you don’t look closely, it’s quite clean, of course, not well-groomed places come across, for example, we went to the neighboring hotel on the hills. They entertained themselves mostly by themselves, during the day they played either volleyball or water polo in the pool. In the evening there is animation, but we have seen everything like this more than once of a higher quality, but as an atmosphere and a noise screen with local flavor while talking with friends, it is still normal. Plus, you can always go to the city, we were on the embankment, ate shrimp in a cafe, this is not served at the hotel. We also visited Luxor with a company, we were on the island with stops for diving, in short, you can always find something to do. We took tours on the Internet from midobikhs, we saw this guy on TV, it’s much cheaper than the guide from the operator, plus it’s convenient to choose, a lot of information with people’s comments in front of your eyes. I’ll say about the food that it is very mediocre, a lot of different side dishes, salads and vegetables in general, there weren’t enough fruits, mostly chicken from meat, less often beef. We took our own alcohol and did it right, local strong drink is not realistic, beer is poured into small glasses, but if it's cold, then it's not bad. I advise you to buy SIM cards for communication, at the airport a little more expensive, but there was only one operator. It is very convenient to be in touch anytime and anywhere. I will say about the beach that it is not big, but there were always free sunbeds. The sea is warm, mostly clean, we saw floating garbage a couple of times, but these are more questions for the vacationers themselves. But the underwater world, of course, disappointed, there are several islands of dead corals, the fish are mostly small, they saw a small stingray only once during the entire vacation, but even such a sea in the Mediterranean Sea, for example, you will never see. The conclusion I will draw is that rest in the company is always super, especially if you managed to fit into a small budget, but it’s hard to say whether we will come here or not.
аватар swet.sankina
 •  traveled 8 years ago
Rating 8.0
I will not say that it is very bad, there is something to do if you wish. The hotel is in need of renovation for a long time. Tiles crumble underfoot, many pools do not work, almost all bars and restaurants are closed, BUT THE SEA IS SUPER! I'll start in order. We didn't have to wait, we were seated almost immediately. … More ▾ I will not say that it is very bad, there is something to do if you wish. The hotel is in need of renovation for a long time. Tiles crumble underfoot, many pools do not work, almost all bars and restaurants are closed, BUT THE SEA IS SUPER! I'll start in order. We didn't have to wait, we were seated almost immediately. Nice friendly staff, very friendly and helpful. We rested in a bungalow, not far from the restaurant. The room needs refurbishment but everything worked. Cleaning is normal, a coffee set, even a plate of fruit on the day of arrival, a free safe, a TV, a change of towels, in general, everything is fine. The room is large and comfortable with a large carpet in the bedroom but the furniture is old. The sea is great! A large beach, a gentle sandy entrance without slippers, there are fenced off corals where you can swim and dive. The sea is warm, a lot of fish, nice small waves. Locals constantly walk along the beach, offering goods and so on. We took amazing excursions, so there was no time to be bored. To save money and not overpay, I recommend taking it from local companies, for example, we bought it, you can score in Yandex and get to their website. The prices are really lower and excellent service, for example, the Luxor came out for only $ 40 per person, we rode in a comfortable bus with a Conder, everything was as it should be, we were amused with stories and stories all the way and there was a very interesting excursion in the Luxor itself. Moreover, they received a gift from a local SIM card with an Internet connection. Enjoyed for free until check out. The food at the hotel is good. A wide variety of everything, and especially delicious pastries. There is always fruit, several types of meat, fish, kebabs and shish kebabs were regularly fried in the street in the evenings. Amazing desserts! Lots of different salads, didn't go hungry. The restaurant is well served, with tablecloths on the tables. The staff worked great. As always in Egypt, the problem is with good alcohol, but the solution is simple, buy everything you love in advance in dutifree. Of course, I really did not like the plastic dishes for drinks. The beer in the hotel is not bad, but you can’t even drink from a bottle, they are poured into plastic dishes (. It’s good that the hotel is not far from shops. Taxi in any direction is 1 dollar. In the city you can buy cheaper souvenirs, various fruits and much more. Be sure to bargain, the price is reduced by two, or even three! Special thanks to all the animators, they did not let me get bored. Charging and belly dancing, evening performances. Vacationers praised the children's room very much, so if you are going to travel with children, they should like it. We don't like to go to the same place twice, so we definitely won't be back. And to all who are going to go to Hurghada, have a pleasant stay and good mood!
аватар nastikfantasti
 •  traveled 9 years ago
Rating 9.0
I rested in the resort complex of hotels Golden 5 City in the hotel Golden 5 Diamond. At this time, the dollar was growing by leaps and bounds. In general, I decided that the tour should be chosen among the most eminent tour operators. ! my advice: do not give in and be sure to sit for an hour or two at a computer on the Internet before the advance, read reviews and all information about the hotel is even better - check the cost of this tour with different tour operators. … More ▾ I rested in the resort complex of hotels Golden 5 City in the hotel Golden 5 Diamond. At this time, the dollar was growing by leaps and bounds. In general, I decided that the tour should be chosen among the most eminent tour operators. !
my advice: do not give in and be sure to sit for an hour or two at a computer on the Internet before the advance, read reviews and all information about the hotel is even better - check the cost of this tour with different tour operators. etc. Upon arrival at the hotel, you can do this directly at the reception for a small amount of money to agree. The room we were given, in our opinion, is simply excellent, because we came to rest, and not to make an audit of the shortcomings. The apartments we got are quite spacious, everything is in working order and in excellent condition, plumbing, safe, TV, hair dryer, air conditioning, the furniture is really not new, but it doesn’t matter, it’s clean, and okay. Cleaning every day, everything is clean and tidy everywhere,
nutrition:
It is, of course, at the level of 5 stars, and quite complete: they serve meat, fish and chicken, but in portions - you stand in line with a plate and get your piece of fried. In general, when you go to a restaurant for lunch, you need to immediately go to the racks where the meat is fried and laid out for those who wish. I got a portion of fried - you throw in a side dish, some vegetables and bring it to the table. With the second call, you can collect muffins and fruits. From drinks - sprite, cola, tea, coffee with milk (with a touch of something) and terrible instant juices like Yuppie. There are no packaged juices at all throughout the hotel. In general, the food is simple, without taste frills and restaurant-like dishes on the plate, but it is quite satisfying.
The level turns out to be such a budget canteen with a self-service system, in the style of a buffet, and chefs dosing meat to everyone. Yes, vacationers can visit restaurants in other local hotels, but during the last hour of work. That is, in the first 1.5-2 hours from the beginning of lunch, only vacationers from their hotel are allowed in, and only then everyone.
There is also something for alcoholics - they pour it in the dining room and near the pools. They also have something strong and beer. According to others, strong drinks are very, very dilute. It is advised to pre-purchase in Duty Free.
In general, alcoholics complain that it is difficult to get drunk, which is certainly nonsense for a 5-star hotel, although I do not support drinking in a public place.
territory:
This entire complex of hotels is called Golden 5 City - a territory with a Moscow microdistrict. Near the sea there are 3 hotels Emerald, Diamond and Al mas. In the center of the territory, Paradise is the main building of the complex, which even has a cable lift from the beach to the roof of the building. On the territory of the Paradise hotel on the front side (reverse from the sea) there are Dancing Fountains, which are turned on daily for half an hour. That is, every day there is a light show with loud music and with a gathering of people from all hotels. Go see it for sure
The nearest hotel to the pool with slides is Diamond. In addition, towels are changed near this pool only for those staying at the Diamond Hotel. Other vacationers change towels in their hotels. It can be unequivocally argued that this is the most interesting pool in the entire territory. In addition to the slides themselves, you can also play water polo there. In addition, there are daily rhythmic gymnastics waist-deep in water. In a word, this is the most worthy pool of all on the territory.
There are plenty of sun loungers and umbrellas on the beach. People ride horses and camels. There is a tattoo parlor and peeling of calluses of the feet with toothy live fish. In general, I have no complaints about the beach at all!
The advantages of the Diamond Hotel are its remoteness from nightly discotheques and proximity to the central pool and the sea. But for some, this may be the opposite, a minus, because it may seem boring and uninhabited. For example, in the central Paradise hotel, it is somehow more elegant and monumental or something, and the two-eared one is more active. But the rooms are rumored to be smaller than the Diamond. There is little information about other hotels, but local residents also express dissatisfaction with the condition of the rooms.
аватар voronina24
 •  traveled 9 years ago
Rating 1.0
Dear vacationers!!! ! I would like to warn you against staying in this hotel! How much I was indifferent to the reviews, but I can’t help but leave, hoping that at least you won’t have such a spoiled vacation as I had with my small child !!! We rested from August 9 to August 16 (now we are glad that not longer). … More ▾ Dear vacationers!!! ! I would like to warn you against staying in this hotel! How much I was indifferent to the reviews, but I can’t help but leave, hoping that at least you won’t have such a spoiled vacation as I had with my small child !!!
We rested from August 9 to August 16 (now we are glad that not longer).
1. Flight:
The FLY company leaves much to be desired (the worst charter, well, there was still Yamal from the same "opera")
2. Transfer - everything is ok (of course)
3. The most important thing in a holiday in Egypt is the Hotel (pools, beach)!!!
We have never seen a more terrible hole, and I hope we will never see it. Many wrote that it used to be good, some guys were here 3 years ago, it was great, but now the change of owners and just Horror! Now everyone (absolutely everyone!!! ) was in a wild shock!!!
Terrible dirt, rudeness, very (Very!!! ) old rooms and all torn, dirty linen. Nowhere to move you!
Water is either there or not. The light was turned off in the evenings for 15-20 minutes every day several times and we plunged into complete darkness (((! ! Probably the generators can’t cope (((draw your conclusions! Well, at least the ceiling didn’t collapse on anyone. Everything is in disrepair. Nobody is watching anything.
Staff - Service is zero (the only thing is that we had a normal cleaning, but that's just us! ). The rudeness is terrible, the food is lying around, the dishes are dirty, the glasses seem to have been gnawed. Dishes are never even at the beginning of dinner. More precisely, this is not even dinner, just rotten meat.
Everyone pestered: from the cleaners to the rest of the staff. Ugly jokes, yes you, "fuck you" "fuck you" and so on! They touch the child with their hands, push, constantly put it in place!!!!
The most terrible (probably one of the most): The hotel is simply teeming with ARABs and their families !! ! They are terrible dirt, they swim in their mantles (there is no ban like in other hotels). My child from small to old grandfather was kicked, shoved at every opportunity!!!
Dear Slavs and not only, if you dream of Kishlak and a dirty swamp in which your Children will be drowned and kicked, then go there!!!!!
I really hope that my review will save your money, health and nerves !!!! !
Столовая(не иначе)Наши соседи повсюду... Антураж самого грязного бассейна( Пляж. Толпы в море(в одеждах). Этот стакан с водой дали моему ребенку(((((столовая.... пляж
аватар amd555
 •  traveled 10 years ago
Rating 1.0
The hotel is old but that's not a problem. PROBLEM - this is the staff of this hotel and the organization of rest, leisure, food in general... The hotel is 2-3 stars, where 5 is not clear. There are also a lot of wild Russians in the hotel!! ! Do you want to wait 20-30 minutes for a table to be vacated for lunch and dinner, do you want to eat monotonous food every day, do you want to stand in lines in the dining room, do you want to look for a paper napkin for 10 minutes, look for such a miracle as a teaspoon and not find it : ) - you will definitely like it such a "vacation". … More ▾ The hotel is old but that's not a problem. PROBLEM - this is the staff of this hotel and the organization of rest, leisure, food in general... The hotel is 2-3 stars, where 5 is not clear. There are also a lot of wild Russians in the hotel!! ! Do you want to wait 20-30 minutes for a table to be vacated for lunch and dinner, do you want to eat monotonous food every day, do you want to stand in lines in the dining room, do you want to look for a paper napkin for 10 minutes, look for such a miracle as a teaspoon and not find it : ) - you will definitely like it such a "vacation". And one more thing: the hotel, of course, does not have heated pools, the fountains do not turn on... For the first time, a vacation in Egypt left such an impression. This was the opinion of all the vacationers with whom we spoke at the hotel, no one has yet encountered great horror
аватар Kamila4
 •  traveled 10 years ago
Rating 9.0
When we arrived in Hurghada, we appreciated the great advantage of the hotel - proximity to the airport, we had to drive for about 15 minutes. During all this time we drove through the picturesque streets of this Egyptian city, saw a little architecture, shopping and entertainment facilities. Upon check-in, they offer rooms in the main building and in bungalows. … More ▾ When we arrived in Hurghada, we appreciated the great advantage of the hotel - proximity to the airport, we had to drive for about 15 minutes. During all this time we drove through the picturesque streets of this Egyptian city, saw a little architecture, shopping and entertainment facilities.
Upon check-in, they offer rooms in the main building and in bungalows. We turned away from the bungalow, because we read reviews that you can meet all sorts of bugs and mosquitoes can fly in at night and not let you sleep. We had no problems with accommodation in the room, everything was in order, the furniture was normal. Free of charge was a safe and a mini-bar, which was replenished with drinks of a small capacity daily. Towels and sheets were also changed several times. Tipping was left only occasionally if desired.
The hotel has a large swimming pool with slides. A couple of children's pools, one of them heated. There is a lot of entertainment, for an amateur, in a word. The young team of animators always tried to make our holiday more eventful, fun. I liked to participate in various competitions, I even received an incentive prize once. A trifle, but nice as they say. The children have their own team, which is responsible for their work.
Regarding the food, I want to say that our family was delighted, so many delicious things. Large selection of fruits, something new every day, even exotic met on the table.
At a certain time, you could take ice cream, delicious multi-colored balls. There are a la carte restaurants that we were offered to visit once by appointment.
During the day, excellent music sounds, it's nice to enjoy your vacation under it.
аватар Vartanian1976
 •  traveled 10 years ago
Rating 4.0
I rested in Golden 5 Diamond from 13 to 21 October 2014. At this time, many tour operators began to go bankrupt, and this introduced no small risk to this event, and the dollar exchange rate grew by leaps and bounds. In general, I decided that the tour should be chosen among the most eminent tour operators. … More ▾ I rested in Golden 5 Diamond from 13 to 21 October 2014. At this time, many tour operators began to go bankrupt, and this introduced no small risk to this event, and the dollar exchange rate grew by leaps and bounds. In general, I decided that the tour should be chosen among the most eminent tour operators. The list includes Pegas, CoralTravel and TezTour, which I stopped at.

Tip: After you have decided on the country you are going to, it will be right to go to the local travel agency and find out which hotels are offered to go to for your amount of money. Write down a few proposed options and choose from them at home - see hotel reviews and watch video reviews of vacationers on youtube
Many people make a common mistake - first they select a hotel by rating and reviews, and then they try to find how to buy a tour to this hotel.
In most cases, the actual prices for a tour to this hotel will differ significantly from those expected or advertised on the Internet, and tours may not be available at all from your local tour operators!
Also, you should not spontaneously buy a tour at a travel agency right on the spot without reading the reviews and watching the video of those who rested in this hotel, even if the travel seller is a very nice woman with an innocent-truthful face. Cunning sellers in agencies will use all sorts of tricks to persuade you to stay at a particular hotel right now and immediately make an advance payment for the tour. They will tell you noodles about the fact that free tours to this hotel are almost over, that in a day there will be a global rise in price, or that there are almost no plane tickets left and you need to urgently make a reservation.
In general, do not give in and be sure to sit for an hour or two at a computer on the Internet before making an advance payment.
And even better - check the cost of this tour with another competing tour operator. They are now selling not only their own tours but also those of others, and often the final amount depends on the greed of a particular tour operator in a particular travel agency.

At this time of the year, it was already getting colder in Turkey and Greece, but I still wanted to bask in the sun, while I didn’t want to throw a lot of money for exotic countries. All that was left was Egypt - Hurghada with its sandy beaches and the right temperature for this time of year.
A trip for two people to the Golden 5 Diamond for 8 nights with a flight and all additional fees cost about 50 thousand rubles. (the dollar exchange rate at that moment was 40.55 rubles). Various proposed additional insurance against “not flying”, etc. , were rejected by me - I considered it to be an extra waste of money. I paid for the voucher in full at once, thus insuring myself against an increase in its cost due to the rising dollar exchange rate.
I did not encounter any problems with the timely receipt of documents and the transfer of flights to TezTour. Everything went smoothly enough. The only thing is that you need to track your flight to the plane on your own in a day. Airlines can move it for at least 10 hours or more in one direction or another without any notice from you. The tour operator is not responsible for the fact that you did not keep track of your flight in the hope that it will fly on schedule. There is even a paid SMS notification service on the airport website about the postponement of your flight. It costs something in the region of a buck. But you can also track for free by calling the hot phone of the airport or on the website in the online scoreboard.


Tip: Do not pay hundreds of dollars from the tour operator for the view of the windows of the room on the sea, etc. Upon arrival at the hotel, you can do this directly at the reception for $ 20.
Sea view implies the approximate direction of the windows towards the sea, but most often the sea, if it is visible, is only through binoculars. At the same time, the term "view of the garden" often has an abstract meaning - in fact, in this case, the view can be on the wall of a neighboring building and even on a garbage dump or construction site.
For porters and other attendants, $1 is enough. This is also such a norm, but you can give nothing at all or just not part with it. Tipping is most often not reflected in the quality of service and attitude towards you.
The reception really loves Russian chocolate, but for a chocolate bar you will only get a smile and verbal thanks. In fact, they will not give an improved number for a chocolate bar, although they promise and take chocolate. In general, only currency is quoted at the reception : ) Sometimes they even say for the promised reward that there are no better rooms.
Maybe it is, or maybe they just misunderstood the amount of the promised reward. Specify this point, but usually $ 20 is enough to resolve this issue at the reception.
Do not pay money in advance or to another person (for example, a porter), even if he will assure that the money must be transferred through him. In this case, you will most likely have to pay money again, and they will try not to return what you gave. In general, with whom you agreed and pass the bill from hand to hand, but only after inspecting the room and settling. This is the norm for them, not a bribe to an official.
It is several times more effective to mix dissatisfaction with the proposed number with American dollars. Without a moderate negative on your part, they get the impression that you already have enough of the proposed number, even for extra money.
In general, if you come up and calmly and without emotions ask for the best room for extra money, then this may not actually give the expected effect, although they can take the money and / or start “feeding breakfast”.
If suddenly one of the staff is rude to you or “turns on the fool” instead of performing their duties. The first thing to do is take a picture or video of the face of that "monkey" and go to the reception to complain to the administrator. A filmed face will be needed to identify the offender, because they are all like “identical twins” there, and after 10 minutes you yourself will not be able to point the finger at the culprit with 100% certainty.
In addition, seeing the camera in the face, they instantly turn on the brain and start a normal dialogue without impudent pomposity.
In general, any problem is instantly solved only through a call to the administrator, whom they are really afraid of.
Don't let the impudence of the staff, although this is a rarity in this hotel!
In my case, the administrator apologized for the employees for a long time and issued an invitation to a paid restaurant as an apology, which was not easy to get into even for money. I didn't have to pay anything for dinner with real restaurant dishes.

It seemed to me that Egyptians by default consider all Russian (and maybe not only Russian) tourists to be dumb rich suckers-alcoholics who must be bred for at least a few dollars in some intricate way. This attitude is observed until you prove the opposite in the dialogue and remember the face. Only then does the relationship become normal and respectful.

When checking into a hotel, the wishes written in the voucher from the tour operator (such as the client's wish) are not taken into account at all. At least in my case everything was ignored.
They try to accommodate all newcomers in the nastiest and most uncomfortable rooms. I suppose this is done in order to have a reason to move you to a normal room for extra money. Relocation to normal rooms for additional money is apparently put on stream.

The difference between a good room and a bad one in Golden 5 Diamond:
1- Remoteness of the building from the infrastructure.
2- Second floor.
3- Sunny arrangement of windows.
4- Killed state of furniture, plumbing and door locks.
5- No balcony - just a window.
6- Strongly smelly manhole under the windows of the room.
7- Not working or rattling air conditioner in the room.
8- Strong noise at night in the room from outdoor air conditioning units on the roof (only Moldex earplugs save).
9- A fluffy kinescope TV.
10- Floors with bumps, covered with an old worn carpet.
11- Strongly creaking wooden beds.
12- Swarm of mosquitoes from the central air conditioning system (in some rooms).
13- Ants (piece) in the toilet and even small 3-5cm shy nimble-running lizards, which are quite difficult to spot with the eye, but they are there. The hotel is actively fighting with these inhabitants - the cleaners spray the rooms with some kind of “green tea” from an aerosol can, and occasionally a car with a smoke exhaust passes all over the street, sooting half the hotel with white, not very caustic smoke.

My first room in this hotel was with almost all the negative points from the list above. If the first day I spent on a flight with check-in, then the second day I had to spend on resettlement dialogues, followed by dragging things and water from the fridge-bar from one room to another. And that's all paid vacation days.

All rooms feel a strong decline from the once not bad five-star hotel. Previously, this whole complex was called Princess Egypt Hotels, but now the complex is called Golden 5 City.
My guess is that someone just rented this entire complex, since the current maintenance is done at the lowest hacky level imaginable, or not done at all. The last thing left in it is simply sucked out of the hotel.
Everything that has been done in the rooms as a current repair does not stand up to criticism: everything is stained with paint, blots and stains from cement have not been wiped off, the plaster has not rubbed off and is bristling with bumps, the floors have not been leveled, the tiles are laid crookedly, ceiling lamps with light bulbs have fallen out of the false ceiling in places, the suspended ceiling itself walks along the level for many centimeters, non-working switches just stick out in the walls sealed with adhesive tape, limescale rampages in the bath, which could be screwed - more often just tied with a string, all the bulbs are without shades, a screw from accidental closing of the tongue, and a rusty crooked latch hangs nearby, the color of the new underpaintings is not matched on the facade, the falling off tiles on the street are lying around, some of the screws with bolts in the furniture and locks have fallen out, the cracks on the black washbasin are extremely inaccurately smeared with white mastic, the mattress is worn , all towels have a bunch of elongated hanging threads, the curtain rod in the bathtub fell off it is woven and tied to the ceiling with ropes, the furniture, although massive, is worn down to wood in places, everything is shattered to the maximum and rests on parole or does not hold at all
.

In general, local repairs are carried out only when absolutely necessary and hastily from improvised penny things without any selection of materials, some kind of “monkey” not educated in this matter, who has never done anything more difficult than wiping his ass.
In principle, such a careless repair does not interfere with rest, but just when a five-star rating is declared, it all hurts the eye and spoils the overall impression!
The only thing that prevents this hotel from being given 2 stars is its hefty green well-groomed territory with beautifully trimmed trees, large pools with slides, and large rooms. Ours was: bedroom - 35m? , toilet - 15m? and corridor - 15m? .

Separately, about the beds: they are wide (one and a half), but their softness is comparable to an ordinary wadded mattress thrown on a concrete floor.
Although the bed is wide, it will be very uncomfortable for a heavy person or a pensioner to sleep on such a hard bed (for young people it can and will do).
All night you do nothing but toss and turn, trying to find a comfortable position - but it simply does not exist. Lying on any side for more than half an hour becomes unbearable - the joints of the shoulders begin to hurt and the arms go numb. Synthetic rectangular pillow is also shit. In general, after 8 nights on such a bed, I came home with a pulled shoulder ligament. Now she hurts when trying to stretch her arm and take it to the side.
In general, I will attribute the bed to the main negative point of this hotel. But unfortunately such hard beds in hotels are not such a rare occurrence for Egypt. After getting to know them, you begin to pay much more attention to this moment.

The listed negative aspects of the rooms take place only in some cases, but the beds are the same everywhere. In general, there are rooms that are very bad and there are more or less normal for a comfortable stay.
In their tap water there is a taste reminiscent of a slight marine smell of algae mud. They use this water to make coffee and instant drinks, which greatly spoils the taste of the latter. They probably have well water. This is probably why all tourists are warned to drink raw water anywhere in Egypt. But in the coffee itself, this water was like boiled, and I was not afraid to drink it, although I was not delighted with the taste. And so in general they mostly drank bottled water without gas. It is given free of charge upon check-in at the rate of 0.5 liters per day per person + a bottle of Fanta with cola. At the reception there is a cooler with good water, from which it is not forbidden to replenish stocks of clean water directly into bottles. You can also ask the cleaner to bring a few sealed bottles of water to your room.
In general, the food is simple, without taste frills and restaurant-like dishes on the plate, but it is quite satisfying.
In terms of level, it turns out such a budget canteen with a self-service system, in the style of a buffet, and chefs dosing meat to everyone. If you stand above your soul, then they can report a little more meat, but it’s better to come up again with a clean plate - they don’t really remember who was given meat and who wasn’t. In general, there are too many restrictions on food and drinks for the All Inclusive system - we don’t pour into our dishes, only 2 pieces of meat, etc.!
Yes, vacationers can visit restaurants in other local hotels, but during the last hour of work. That is, in the first 1.5-2 hours from the beginning of lunch, only vacationers from their hotel are allowed in, and only then everyone. True, there is absolutely no point in looking for where the food is better. The menu in all restaurants is carbon copy. That is, there is no gastronomic difference at all where you will dine. It's just that in your hotel restaurant you can do it earlier than in the neighboring one.
There is also something for alcoholics - they pour it in the dining room and near the pools. They also have something strong and beer, but it has been noticed that even beer is poured 100-150 grams into flimsy transparent plastic cups. It's funny to watch guys stand in line and get these ridiculous beers. Some people immediately order an armful of these cups and then drag them to the table. I once observed a scene: a vacationer asks not to dilute the whiskey with cola, and the waiter replied “Not allowed”. In general, of course, some kind of nonsense in this regard. And it's called 5 stars : )

A little about the area:
This entire complex of hotels is called Golden 5 City - a territory with a Moscow microdistrict. Near the sea there are 3 hotels Emerald, Diamond and Al mas. In the center of the territory, Paradise is the main building of the complex, which even has a cable lift from the beach to the roof of the building. But it does not work due to running and not maintaining it. Most likely it is even broken.
Farther from the sea there is a more budget hotel Club, from which during daylight hours a train runs to the beach and back with a break from 12 to 14 hours.
This complex has 2 more Topaz and Sapphire hotels, but they are completely “in Kamchatka” and far from the sea - 500 meters from the coast. This is probably quite for hikers, although I would not say that there are much cheaper rooms.
The nearest hotel to the pool with slides is Diamond. In addition, towels are changed near this pool only for those staying at the Diamond Hotel. Other vacationers change towels in their hotels.
Near the Al mas hotel, a grandiose water park with chic slides is being built, but it will not be ready soon - presumably 2015-2016.
The advantages of the Diamond Hotel are its remoteness from nightly discotheques. You can sleep peacefully and the pool next to the sea. But for some, this may be the other way around.
In the central hotel Paradise, of course, you feel in a richer place, but the rooms are smaller compared to Diamond. There is little information about other hotels, but according to rumors, things are exactly the same in terms of the level of depreciation of the rooms.
If you want a nice big flat screen TV in your room, then only Diamond Hotel's single storey bungalows have one. They are located next to the buildings of standard rooms and not very far from the sea and the restaurant. But in the Diamond Bungalow there may be an "ambush" with the smell of sewage from the street, but again, not in all rooms. The fact is that there the sewerage passes in concrete street ditches, covered with slabs. In some places, the hatches have rusted, the slabs are not laid tightly, and some even have holes. During the day, the smell may not be due to the wind, and at night, in the absence of wind, it may smell. In general, this is how lucky : )

ATTENTION: On all excursions (including those from TezTour) you will be filmed and then asked to buy this video.
The TezTour guide will talk about the excellent video quality and professional editing. And all this for 25$-45$ And you will also get several CDs with music and the history of Egypt as a gift ...
In general, you can take a photo - they print it right on the spot. The video quality is simply terrible - shooting like on a Nokia push-button phone or on the cheapest WEB-cameras with a resolution of 0.3 MP. For example, in the 90s on pirated video cassettes, the video quality was better than on their discs.
They shoot their video on the dead ancient cameras, even though they look like big ala-professional ones. It seems that they wipe the lens optics with sand. ))) Looking through what you bought, you involuntarily remember the Mighty Russian ...This is just some kind of kick-ass, and not a high-quality video tour ! ! !
In addition, TezTour guides brazenly lie to tourists that the discs are copy-protected - on the disc there is an ordinary single video file of a standard extension without any protection, it is easily copied like any other file. In general, no shamanistic actions are required to copy it. In extreme cases, there is a computer shop near the Diamond reception, where for $ 3-5 the seller copies these discs to both a USB flash drive and DVD discs!
Some tourists were generally deceived with discs - there were all sorts of things on the discs, but not a recording of the tour, although they paid $ 45 for these discs.
In addition, they take the money immediately after the tour, and the discs are not delivered to the reception in a day or two!
In general, this is the most unpleasant scam that I came across on this trip. Apparently, the calculation is that tourists will watch the discs only upon arrival home ! ! !

PLEASE NOTE: The TezTour reception offers a free shopping tour of Hurghada. They take you to their stores especially for tourists SUCKERS.
These are generally such special shops in Hurghada that collect only suckers from all hotels. A whole loho-business industry))). At the entrance to the store, they hang a tag with a type number on you like a cow and lead you through a deserted store. If they see that you are not a complete idiot and do not buy anything at crazy prices, then you are rudely kicked out of the store under some pretext, but you are taken back to the hotel. Apparently they work for sifting.
The essence of this tour is to shock the provincial LOHA with sparkling shop windows and a 70% discount. They hang noodles on the sucker’s ears that it’s only for him alone, only for this product and only today is a super price, and he can buy this product at a wild discount. And even if you do not have money, then in 1 second a loan will be issued. Despite all the discounts, in the end, you still get an overpayment of 2-3 times than even in the hotel row of Diamond stores.
An example is the same leather bag for $ 25, they have a price tag of $ 230 there, and magnetic key rings for the refrigerator after all the discounts turn out to be 3 times more expensive! ! ! Everything is arranged so that at first the tourist is taken to the most expensive store, then to the cheaper store, and so on. It would be possible to spit on the price, but the assortment also does not stand up to criticism, or simply everything interesting has already been bought up by previous tourists. In general, you can go, but purely in order to ride for free. At the same time, they will not allow you to enter other neighboring stores of your choice - they will simply spit and leave you without delivery back.

The main advantage of this hotel complex is a large well-groomed green area and a sandy beach equipped with everything you need with a normal convenient entrance to the sea. There are no corals there, so fins and a mask will be superfluous on the trip.
The staff tries to please and be friendly, at least pretends to be.
Without this, much catches the eye and irritates the little things with its wretchedness.
Evaluating this hotel, I would give it 3 stars, but taking into account the normal beach and well-groomed hefty territory, the maximum could be given with a big stretch of 4 stars.
Do I regret that I went there - maybe just a little.
Would I go there again - most likely not.
аватар nataliay-kravts
 •  traveled 10 years ago
Rating 8.0
We stayed at the hotel in late September - early October 2014, the overall impression is good. Before leaving, they read the reviews and it was scary to go, but everything was already paid for. I'll start over. Check-in went quickly, while our documents were being processed at the reception, everyone was offered a glass of cool juice (which was very handy). … More ▾ We stayed at the hotel in late September - early October 2014, the overall impression is good. Before leaving, they read the reviews and it was scary to go, but everything was already paid for. I'll start over. Check-in went quickly, while our documents were being processed at the reception, everyone was offered a glass of cool juice (which was very handy). We got a room in Diamonde 3, the room is clean, comfortable, the furniture is not new, but intact, the safe worked properly, was attached to the wall. Bedding, towels are clean, the bathroom is also clean, the room was cleaned every day, towels were changed (although we didn’t throw them on the floor and didn’t leave a tip), taps, sink, toilet bowl were cleaned every day. I generally noticed (it’s not the first time I’m resting in Egypt) if you don’t leave a tip for the cleaner, then he somehow cleans more diligently, probably afraid of complaints (you can leave either a tip or a complaint on the day of departure - as you deserve). There were no animals in the room.
The territory of the hotel is clean, well-groomed, of course there are broken tiles in some places, but there are more of them in the hometown. We really liked the water park. At first, there were almost no locals at all. The sea and the beach are very good. The food is normal, but probably for meat-eaters it would not be enough meat. Our child did not go hungry, and neither did we. The squids on the beach and in the water park were delicious.
We managed to get into 4 a la carte restaurants: Italian self-service, German, Indian and Mediterranean. I really liked it, except for the German one - the waiter service there was terrible, the dishes were not cleaned on time, we didn’t wait for dessert at all and left. Most of all I liked the restaurants of Indian cuisine and the Mediterranean (both dishes and service are top notch).
So the overall impression of the rest is excellent. During excursions, no one drove us past the markets, and we went to the airport immediately from the hotel. Probably it all depends on the tour operator - we rested from the memo of the tour.
аватар marin4_ik
 •  traveled 10 years ago
Rating 4.0
Traveled with my husband in September 2014. In principle, we are not picky, so the beautiful sea smoothed out almost all the shortcomings. I'll start with the benefits first. The area is great! Huge (there is a complex of 5 hotels on it. 3 on the same territory, and two - across the road, but we didn’t go there, there is a solid market. … More ▾ Traveled with my husband in September 2014. In principle, we are not picky, so the beautiful sea smoothed out almost all the shortcomings. I'll start with the benefits first. The area is great! Huge (there is a complex of 5 hotels on it. 3 on the same territory, and two - across the road, but we didn’t go there, there is a solid market... ) and green, in some places the tiles are in broken pieces, but nothing... the main thing, the area is clean and tidy. There are many pools and artificially created lakes on the territory. There is a water park (so-so). We didn’t swim there or there, because. there were many local residents in it, also in clothes, the water from this quickly turned black.
The sea is close (100-200 m), it's beautiful! Very warm and very clean! There is also a sandy beach, where you can see corals. Lots of fish. . . swimming right under you. . . fun. The beach is well maintained, clean, it was a pleasure to be on it. There is a near and far beach. where is the Almaz hotel building. We went to the far one, there were fewer people, especially local residents. There were a lot of sun loungers and umbrellas, there were even mini tables.
The hall where the reception was located was beautiful, it was always possible to escape from the heat there. on the second floor there was a good bar, music, I especially want to mention a man who himself played musical instruments. nice!
Meals for 4. I love vegetables, I liked it. But my husband loves meat, there was not enough of it, or maybe it was quickly sorted out. There were only chicken meat on the grill. Mountains of this meat were imposed on the local population. And the rest - a couple of small pieces. The coffee there is disgusting. Sweets are not very good... of fruits were guava, grapes, oranges (sometimes terrible), bananas. I wanted to eat dates, but they were not there, a couple of times they were green, hard, it was not possible to eat them. Although, the entire hotel area is dotted with date palms.
The fish was of one kind and only fried or stewed, squids were often cooked.
in principle, lunch and dinner were ok, but the breakfasts are just awful. . . their cheeses, sausages and sausages have a lot to be desired. . . you can't eat them! ate boiled eggs and scrambled eggs. I also liked them, like, sour cream. There were almost no salads. range is poor. Maybe it depends on the season... We tried to go to neighboring hotels to eat, there, somehow, it was more decent. But it was allowed to go there an hour before closing. Previously, there were no such rules (we heard from some indignation). beer was given in a small plastic cup. Half foam, half beer. And a limited number, it ended sooo quickly, especially on the beach. how the Russians will come running....they are generally half in the hotel, and half of the local population. Russians and Russians in Africa (impudence and megalomania in 1st place). there were always a lot of people in our restaurant, sometimes there weren’t enough tables, the local population how they come with their kindergarten... (even with babies... there was no food, no free tables... children scream, yell). There was almost no service there, we had to clean up dirty plates after others, look for napkins, cutlery. I had to wait for the plates to be taken out clean... We often came across greasy and dirty cutlery and plates. they can’t cook potatoes at all, they were constantly half-baked. They couldn't even look at the spaghetti. The food is varied, but specific. By the way, my husband had an upset stomach almost every day, and so did my friends. At the reception it was possible to sign up for certain themed restaurants. got into the Mediterranean (I really liked it, even though we felt like in a restaurant) and Italian (self-service, queue for pizza min. 15-20. Beer per person - 1 tbsp. ). The rest did not hit, because. was constantly busy. people correctly wrote that you need to book after 24:00 or early in the morning.
The tours were just class. we got good guides. We went to Luxor and to the sea +. did not regret. Our friends went to the same ones, but on a different day and with a different guide, they were upset, especially by the boorish behavior of the Russians.
Now for the negative. service - 2. the rooms are dirty! The towels in the rooms and the beach towels were dark and all stained. The same applies to bed linen, it was scary to lie down on a pillow and a sheet. As they wrote in previous reviews, the rooms are spacious, but killed, the furniture is old, the bathroom needs to be renovated. We lived in separate houses, such as bungalows. there are glass doors. they tortured us so much... they broke, they broke... they called their master (loma master) several times with a super hammer. to no avail! my husband took my nail file, twisted it a little and we lived like this (the door was already at least held, but on snot) until the end of the departure. we suffered. The carpet in front of the bed was in such a state, as if it had not been washed since the day of purchase. brrr. we cleaned it out of sight under the bed. armchairs in a room of the same kind. Also, the safe in the rooms can be carried away, it is not attached to the wall at all. and constantly asks to change the battery, I had to use manual mode. Yes, there were also good rooms in the new building, which are difficult to get into, they say there are no places, but we and our friends came across such... as they turned off the light. I had to roast in a room without air conditioning. in our hotel (I mean rooms and, like, a restaurant) there was complete unsanitary conditions. Lucky that the bed was one common, and not like friends 2 separate.
We were constantly pestering sellers, and they wanted to sell something. We will dream of van dollar for a long time). They were everywhere!! ! Interestingly, the excursions started normally, and the exit was necessarily through the bazaar. So they got it....People would buy more if they didn’t cling so hard, scaring away tourists. Even when the bus took us to the airport, they took us through the "world of sweets" bazaar, where prices are 3 times higher than at the hotel. there we protarchali from 30 to 50 minutes. Although we could sleep, eat, get together. Strange....
Did you like it? Yes. Would you recommend? well... they're not. Would you return again? NO.
Show more »


avatar tbeketova
9 years ago  •  3 subscribers 2 answers
avatar dimonn21
Question : What does promo room mean for this hotel? Thanks in advance
9 years ago  •  3 subscribers 2 answers
avatar milvic.afonina
I would like to know if there are excursions to the pyramids. And what kind of tours do they offer?
11 years ago  •  4 subscribers 5 answers
avatar snowy-summer
What is the duration of the excursion (at a minimum) to Utopia? Is it possible to take a risk with a child of 2 years? Or will the child get tired there and his presence will be completely out of place?
11 years ago  •  10 subscribers 27 answers
avatar sweta.nt
We are going on vacation with children 11 and 5 years old. We are faced with a choice - Golden 5: Sapphire, Topaz, Paradise? Tell! Advise, share your impressions! Thanks!
12 years ago  •  7 subscribers 22 answers
HOTEL EXPERTS
Representative hotels
avatar ssssales
‹ Hotel Golden 5 Diamond Resort 5*
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Отель расположен в 17 км от центра города Хургада, в 200 метрах от пляжа. Построен в 2003 году, последняя реновация проведена в 2013 году. Гости отеля имеют возможность пользоваться всей инфраструктурой комплекса River Rock Hotels & Resorts. Отель прекрасно подойдет для семейного отдыха, романтического путешествия или для поездок с друзьями.

Location 10 км от аэропорта Хургады.
Description of the beach Пляж в 200 м, протяжённость 1,5 км. Для захода в море рекомендуется специальная обувь.
  • 1st line
  • private beach
  • sand beach
  • coral reef
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Главный ресторан Orangery (07:00-10:00, 12:30-14:30, 18:30- 21:30).

3 Аля Карт ресторана, расположенные на территории двух отелей.

3 бара (лобби бар 10:00-22:00, бильярд бар 10:00 до полуночи, аквапарк бар 10:00 до заката солнца).

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • heated swimming pool
  • conference hall/banquet hall
  • parking  FREE 
  • safe  FREE 
  • free wi-fi
  • laundry
  • hairdresser/beauty salon
  • mooring for yachts
  • currency exchange
  • payment by payment cards
For kids Детский клуб для детей 4-10 лет (часы работы 10:00-12:30 и 15:00-16:45).
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports Бассейн с Аквапарком (подогреваемый в зимний период, 5 горок для взрослых и 1 горка для детей, часы работы 10:00-12:00 и с 15:00-16:00).
  • water park and slides
  • table tennis  FREE 
  • volleyball  FREE 
  • gym  FREE 
  • aerobics  FREE 
  • water activities
  • disco club  FREE 
  • animation
  • organization of excursions
Description of rooms

Всего в отеле 332 номера, расположенных в 9 двухэтажных бунгало и 8 одноэтажных бунгало.

  • bath / shower
  • hair dryer  FREE 
  • safe  FREE 
  • air conditioner
  • cable/satellite TV
  • phone
  • balcony/terrace
  • plasma tv (not in all rooms)
The address Km 21, Villages Road, Хургада, Египет
Phones: +200653447744, +200653446307
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Для любителей рыбок есть прекрасный коралловый риф. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
В отеле есть аквапарк или горки, водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.