Probably the most fun hotel experience ever. This was not a vacation or a business trip, but a task - as a "mystery shopper" to check the hotel for compliance with brand standards before the official annual audit. Such is the spy theme. I suppose the price of the hotel stems more from its location: if the hotel were not on the Garden Ring, but on the Third Transport Ring, the cost of a room would be half as much.
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Probably the most fun hotel experience ever. This was not a vacation or a business trip, but a task - as a "mystery shopper" to check the hotel for compliance with brand standards before the official annual audit. Such is the spy theme.
I suppose the price of the hotel stems more from its location: if the hotel were not on the Garden Ring, but on the Third Transport Ring, the cost of a room would be half as much. That's what the extra two kilometers mean in Moscow.
From the point of view of a tourist, the location is excellent - the Kremlin is a 25-minute walk, close to the metro, museums, shops, restaurants and other bourgeois joys of metropolitan life. Of the unpleasant moments - in the hotel there are too many female faces reshaped by plastic surgeons, an eerie feeling.
Despite the fact that while staying at the hotel I had to purposefully seek out (and find, unfortunately) a bunch of shortcomings, the overall impression of the stay is good, a solid four with a plus sign. Gorgeous spacious rooms, delicious breakfasts with champagne and ice cream, several restaurants and a lobby bar with delicious food and a collection of wines, a good SPA area with two saunas, a hammam, a Russian bath and swimming pools. They let me play Sony PS5, for once I killed my rivals in Mortal Kombat, it was simply priceless))).
All the minuses and shoals of the hotel are related to the staff. I don't know what the strategy for recruiting and managing people is. On the one hand, I understand all the difficulties of the search when the borders are closed and guest workers simply cannot come when the tourism industry is in a deep hole due to the pandemic, but the hotel staff is "hugs and cry" in places. Ten percent have difficulty understanding the Russian language. A good half, when doing their work, does not turn on the brain at all and simply mechanically follows the instructions. For example, a water cleaner in the pool area cleans up puddles, but at the same time carefully circles a candy wrapper on the floor with a mop around the perimeter, not knowing to remove it. Perhaps the matter is in the Korean management system, the initiative in Korean companies is not welcome.
I suppose the price of the hotel stems more from its location: if the hotel were not on the Garden Ring, but on the Third Transport Ring, the cost of a room would be half as much. That's what the extra two kilometers mean in Moscow.
From the point of view of a tourist, the location is excellent - the Kremlin is a 25-minute walk, close to the metro, museums, shops, restaurants and other bourgeois joys of metropolitan life. Of the unpleasant moments - in the hotel there are too many female faces reshaped by plastic surgeons, an eerie feeling.
Despite the fact that while staying at the hotel I had to purposefully seek out (and find, unfortunately) a bunch of shortcomings, the overall impression of the stay is good, a solid four with a plus sign. Gorgeous spacious rooms, delicious breakfasts with champagne and ice cream, several restaurants and a lobby bar with delicious food and a collection of wines, a good SPA area with two saunas, a hammam, a Russian bath and swimming pools. They let me play Sony PS5, for once I killed my rivals in Mortal Kombat, it was simply priceless))).
All the minuses and shoals of the hotel are related to the staff. I don't know what the strategy for recruiting and managing people is. On the one hand, I understand all the difficulties of the search when the borders are closed and guest workers simply cannot come when the tourism industry is in a deep hole due to the pandemic, but the hotel staff is "hugs and cry" in places. Ten percent have difficulty understanding the Russian language. A good half, when doing their work, does not turn on the brain at all and simply mechanically follows the instructions. For example, a water cleaner in the pool area cleans up puddles, but at the same time carefully circles a candy wrapper on the floor with a mop around the perimeter, not knowing to remove it. Perhaps the matter is in the Korean management system, the initiative in Korean companies is not welcome.
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