This is my first time writing a negative review for a hotel. I've never had such a bad vacation. Rested family of 3 people - 2 adults, a child of 7 years. Just wondering who gave this hotel 4 stars? The advantages of the hotel are a new, beautiful building and inside the building everything is nice, spacious room (we had a one-bedroom studio, 58-60 sq.
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This is my first time writing a negative review for a hotel. I've never had such a bad vacation. Rested family of 3 people - 2 adults, a child of 7 years.
Just wondering who gave this hotel 4 stars?
The advantages of the hotel are a new, beautiful building and inside the building everything is nice, spacious room (we had a one-bedroom studio, 58-60 sq. m. , on the 4th floor, #407, July, 2019. This is where the pluses are over.
Disadvantages:
1. View from the window - we supposedly had the sea. Nooo, also on the track! The hotel itself is located close to the highway with a high level of traffic, that is, the movement does not stop day or night. Therefore, the windows did not open - constant noise from the road, gas emissions, auto refueling right there... I generally keep quiet about dust.
2. Cleaning in the room - several times they came with complaints about the reception. Probably it was necessary to pay separately for this option, because it takes a lot of effort to make such a nightmarish cleaning. Although, our neighbors, on the contrary, said that something, and the cleaning made them happy - their room was on the 3rd floor. Cleaning our room consisted of changing towels. Bed linen - at our request. The floor was cleaned very quickly, window sills, shelves in the apartments, the balcony were not cleaned at all from the moment of our settlement, dust on the finger. There is nowhere to wash your clothes, your beach towels in the hotel. We were told at the reception that they carry dirty linen to the neighboring city of Bar.
3. Nutrition, one might say, no, although breakfast and dinner were included. For example, breakfast - scrambled eggs and fried eggs, 2 types of sausages OR sausage cutting 2-3 types + 1 type of hard cheese; tomatoes always and only tomatoes, sometimes a salad very similar to Olivier, bread, croissants, a la carte butter, chocolate, jam, honey, juice from a machine of 3 types. And so 2 weeks of our stay at the hotel. Dinner is the same story. The food is poor and very tasteless.
4.300 meters to the beach, the sea is clear in the first half of the day, then from 12 o'clock - some kind of disgusting dregs, then in the evening, the water was cleared again. The beach deserves special attention in the sense of the name "private", from the hotel. Everyone who wanted to break into this "private" beach, sat on each other's heads - this is the local population. The girl on duty walked along the beach and tried to drive away these comrades who were laying bedding almost on your sunbed. The girl was mostly harried, so the beach was densely populated, that is, it is not a private beach. Sunbeds and umbrellas of our "private beach" were successfully rented out to everyone for 10 euros 2 sunbeds and an umbrella.
5. Kitchen corner in the room - only a frying pan, cutlery, plates, cups, glasses, a kettle and that's it. No cutting board, no saucepan, no knife, nothing. I'm not talking about detergent, kitchen towel.
For the sake of interest, we checked with our neighbors whether they were satisfied with the hotel and everything described above - well, you never know, maybe we are so crazy. It turned out, no, we were not the only ones upset.
It is a pity that we could not find objective reviews about the hotel when we made the decision. I was warned that the service in Montenegro is so-so, but so much. . .
Just wondering who gave this hotel 4 stars?
The advantages of the hotel are a new, beautiful building and inside the building everything is nice, spacious room (we had a one-bedroom studio, 58-60 sq. m. , on the 4th floor, #407, July, 2019. This is where the pluses are over.
Disadvantages:
1. View from the window - we supposedly had the sea. Nooo, also on the track! The hotel itself is located close to the highway with a high level of traffic, that is, the movement does not stop day or night. Therefore, the windows did not open - constant noise from the road, gas emissions, auto refueling right there... I generally keep quiet about dust.
2. Cleaning in the room - several times they came with complaints about the reception. Probably it was necessary to pay separately for this option, because it takes a lot of effort to make such a nightmarish cleaning. Although, our neighbors, on the contrary, said that something, and the cleaning made them happy - their room was on the 3rd floor. Cleaning our room consisted of changing towels. Bed linen - at our request. The floor was cleaned very quickly, window sills, shelves in the apartments, the balcony were not cleaned at all from the moment of our settlement, dust on the finger. There is nowhere to wash your clothes, your beach towels in the hotel. We were told at the reception that they carry dirty linen to the neighboring city of Bar.
3. Nutrition, one might say, no, although breakfast and dinner were included. For example, breakfast - scrambled eggs and fried eggs, 2 types of sausages OR sausage cutting 2-3 types + 1 type of hard cheese; tomatoes always and only tomatoes, sometimes a salad very similar to Olivier, bread, croissants, a la carte butter, chocolate, jam, honey, juice from a machine of 3 types. And so 2 weeks of our stay at the hotel. Dinner is the same story. The food is poor and very tasteless.
4.300 meters to the beach, the sea is clear in the first half of the day, then from 12 o'clock - some kind of disgusting dregs, then in the evening, the water was cleared again. The beach deserves special attention in the sense of the name "private", from the hotel. Everyone who wanted to break into this "private" beach, sat on each other's heads - this is the local population. The girl on duty walked along the beach and tried to drive away these comrades who were laying bedding almost on your sunbed. The girl was mostly harried, so the beach was densely populated, that is, it is not a private beach. Sunbeds and umbrellas of our "private beach" were successfully rented out to everyone for 10 euros 2 sunbeds and an umbrella.
5. Kitchen corner in the room - only a frying pan, cutlery, plates, cups, glasses, a kettle and that's it. No cutting board, no saucepan, no knife, nothing. I'm not talking about detergent, kitchen towel.
For the sake of interest, we checked with our neighbors whether they were satisfied with the hotel and everything described above - well, you never know, maybe we are so crazy. It turned out, no, we were not the only ones upset.
It is a pity that we could not find objective reviews about the hotel when we made the decision. I was warned that the service in Montenegro is so-so, but so much. . .
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This is the scariest rotel we've been to! ! ! !! Here just do not know what the service is, and it is worth 1 star, not 4 (((( I will list everything by points: 1- there is no underground parking, as promised! We parked near the hotel, there are only 5 places! ! ! ! ! cars, and then we are constantly parked, or vice versa, no one has information about which car from which number, find the owner is simply unrealistic, we woke up even at 3 am to pick up the car, although it was not our car ((((((( 2- very important, it's just a hearty food! ! ! ! ! ! ! There is absolutely nothing to feed the baby! For example dinner: water, no juice or coffee, etc .
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This is the scariest rotel we've been to! ! ! !!
Here just do not know what the service is, and it is worth 1 star, not 4 ((((
I will list everything by points:
1- there is no underground parking, as promised! We parked near the hotel, there are only 5 places! ! ! ! ! cars, and then we are constantly parked, or vice versa, no one has information about which car from which number, find the owner is simply unrealistic, we woke up even at 3 am to pick up the car, although it was not our car (((((((
2- very important, it's just a hearty food! ! ! ! ! ! ! There is absolutely nothing to feed the baby! For example dinner: water, no juice or coffee, etc ...
Pasta
Fig
Incomprehensible chicken meat
Tomatoes, cucumbers, lettuce
Bread
ALL! ! ! ! !!
In the end they gave 1 piece of peach or a slice of watermelon! ! ! !!
Breakfasts are also like ...
Coffee at least was and if you have time it will flow from the device like juice, and if not water!
Sausages, eggs, tomatoes, croissants, bread!
Or another menu: omelet, sausage, cheese, bread, croissant!
The child stupidly had nothing to feed (((
3- the rooms are not cleaned! ! ! !!
After my call to the front desk, the cleaning lady came the next morning at 7:30! ! ! ! ! How? Are you kidding And she says she has no time! I sent her away, she came in an hour, we were going to the beach with her, because she refused to leave the room.
In 10 nights we were cleaned 2 times, and it was terribly cleaned!
4- hotel area, if you can call it that ((and no, and what is around the dirt and debris)
5- us three adults and one child, settled in a room for two, my husband and I slept on a small sofa, dishes were not 2 people, and all my complaints no one responded and it is clear that did not move us to the apartment as we booked
6- staff ...this is a separate topic ...
Noisy young people (except for the girls at the reception) I went to the bar to ask for ice, the bartender told me, wait, you don't see what I'm saying on the phone, I'm shocked!
I asked to take out the sausages that ended up for breakfast (this is the only thing a child could eat) then I was told to take a sausage, no sausages!
7-beach!
This is the worst beach we have ever been to! No towels, buy yourself at the market! From the municipal beach, everyone goes safely to the beach from the hotel, and spread towels right next to your deck chair, spread out umbrellas, to reach the sea is simply unrealistic, because there are some people everywhere!
8- Sutomore, this is a horrible village, dirty and untidy, there is no normal place, all smelly and dirty, the promenade is lined with Chinese toys and kiosks with shawarma and some other fast food!
What a happiness that we traveled by car and had the opportunity to ride this wonderful country with incredible beaches and nature! We went to other beaches along the coast every day.
Who is not as lucky as we are, run away from there, you can take a bus to beautiful towns and bays.
I will say one more thing, for the money we paid, you could live in a good hotel or rent a villa by the sea.
We do not recommend Sutomore or this wonderful hotel!
Here just do not know what the service is, and it is worth 1 star, not 4 ((((
I will list everything by points:
1- there is no underground parking, as promised! We parked near the hotel, there are only 5 places! ! ! ! ! cars, and then we are constantly parked, or vice versa, no one has information about which car from which number, find the owner is simply unrealistic, we woke up even at 3 am to pick up the car, although it was not our car (((((((
2- very important, it's just a hearty food! ! ! ! ! ! ! There is absolutely nothing to feed the baby! For example dinner: water, no juice or coffee, etc ...
Pasta
Fig
Incomprehensible chicken meat
Tomatoes, cucumbers, lettuce
Bread
ALL! ! ! ! !!
In the end they gave 1 piece of peach or a slice of watermelon! ! ! !!
Breakfasts are also like ...
Coffee at least was and if you have time it will flow from the device like juice, and if not water!
Sausages, eggs, tomatoes, croissants, bread!
Or another menu: omelet, sausage, cheese, bread, croissant!
The child stupidly had nothing to feed (((
3- the rooms are not cleaned! ! ! !!
After my call to the front desk, the cleaning lady came the next morning at 7:30! ! ! ! ! How? Are you kidding And she says she has no time! I sent her away, she came in an hour, we were going to the beach with her, because she refused to leave the room.
In 10 nights we were cleaned 2 times, and it was terribly cleaned!
4- hotel area, if you can call it that ((and no, and what is around the dirt and debris)
5- us three adults and one child, settled in a room for two, my husband and I slept on a small sofa, dishes were not 2 people, and all my complaints no one responded and it is clear that did not move us to the apartment as we booked
6- staff ...this is a separate topic ...
Noisy young people (except for the girls at the reception) I went to the bar to ask for ice, the bartender told me, wait, you don't see what I'm saying on the phone, I'm shocked!
I asked to take out the sausages that ended up for breakfast (this is the only thing a child could eat) then I was told to take a sausage, no sausages!
7-beach!
This is the worst beach we have ever been to! No towels, buy yourself at the market! From the municipal beach, everyone goes safely to the beach from the hotel, and spread towels right next to your deck chair, spread out umbrellas, to reach the sea is simply unrealistic, because there are some people everywhere!
8- Sutomore, this is a horrible village, dirty and untidy, there is no normal place, all smelly and dirty, the promenade is lined with Chinese toys and kiosks with shawarma and some other fast food!
What a happiness that we traveled by car and had the opportunity to ride this wonderful country with incredible beaches and nature! We went to other beaches along the coast every day.
Who is not as lucky as we are, run away from there, you can take a bus to beautiful towns and bays.
I will say one more thing, for the money we paid, you could live in a good hotel or rent a villa by the sea.
We do not recommend Sutomore or this wonderful hotel!
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