CHECK-IN AND MEETING IS JUST AWFUL! We had a rest with our family (two adults and three children), the check-in was (19.05. 2022) with a scandal and hassle. Two rooms were booked, in the end, as we were told, we have only one room, and the second one is booked in another hotel and solve the problem yourself.
… More ▾
CHECK-IN AND MEETING IS JUST AWFUL!
We had a rest with our family (two adults and three children), the check-in was (19.05. 2022) with a scandal and hassle. Two rooms were booked, in the end, as we were told, we have only one room, and the second one is booked in another hotel and solve the problem yourself. At the reception, a Russian-speaking girl (in my opinion, her name was Elena), boorish behavior, behaves as if we came to her house. As a result, we were placed with a scandal after 5 hours. When placing, as usual, they tried to push us good type rooms for an additional fee.
The rooms are located opposite each other, so you will not be able to get enough sleep, everything that happens in the corridor (the noise of slamming doors, conversations, etc. ) it's like everything is happening next to your bed. The location of the rooms to choose from with a view of the construction site and the bazaar or with a view of the sea, but with an additional payment of $ 40 per day. From May 24 to May 28, a huge number of local residents from villages (aborigines) arrived at the hotel, there is no other way to call them. They had a conference there, although it seems to me they have never even heard such a word : ). These are people who have never seen the sea, or the beach, or trees, in short, or anything, so they urgently needed to make a mess of everything they saw around. And as for the pier, it was impossible to get to it at all, it seems to me that there were even fewer people at the Michael Jackson concert.
Nutrition: the quality of the products is 3. monotonous, meager, sweet everything is not tasty and looks so-so, the pastries are not bad.
Beach: the beach is not bad - white sand, a good entry into the sea without reefs and stones, from the pier you can dive with a mask and watch the fish, the reef is beautiful, there are a lot of fish - and this is the only plus at the hotel. The entire beach is equipped with only 1 shower and a foot washer. There are no toilets near the beach and bars, as there was only enough imagination to place them near the main building. Therefore, you still need to try to find them and have time to run.
There were only chips and questionable cocktails at the beach bar, and then everyone was missing them, the waiters constantly hinted about tips.
Conclusion: the hotel clearly does not value its reputation. There are other, but much cooler hotels in the same price category. Don't waste money on it! We were very sorry that we chose him.
Not a foot in Egypt anymore))) that's the impression after this hotel.
We had a rest with our family (two adults and three children), the check-in was (19.05. 2022) with a scandal and hassle. Two rooms were booked, in the end, as we were told, we have only one room, and the second one is booked in another hotel and solve the problem yourself. At the reception, a Russian-speaking girl (in my opinion, her name was Elena), boorish behavior, behaves as if we came to her house. As a result, we were placed with a scandal after 5 hours. When placing, as usual, they tried to push us good type rooms for an additional fee.
The rooms are located opposite each other, so you will not be able to get enough sleep, everything that happens in the corridor (the noise of slamming doors, conversations, etc. ) it's like everything is happening next to your bed. The location of the rooms to choose from with a view of the construction site and the bazaar or with a view of the sea, but with an additional payment of $ 40 per day. From May 24 to May 28, a huge number of local residents from villages (aborigines) arrived at the hotel, there is no other way to call them. They had a conference there, although it seems to me they have never even heard such a word : ). These are people who have never seen the sea, or the beach, or trees, in short, or anything, so they urgently needed to make a mess of everything they saw around. And as for the pier, it was impossible to get to it at all, it seems to me that there were even fewer people at the Michael Jackson concert.
Nutrition: the quality of the products is 3. monotonous, meager, sweet everything is not tasty and looks so-so, the pastries are not bad.
Beach: the beach is not bad - white sand, a good entry into the sea without reefs and stones, from the pier you can dive with a mask and watch the fish, the reef is beautiful, there are a lot of fish - and this is the only plus at the hotel. The entire beach is equipped with only 1 shower and a foot washer. There are no toilets near the beach and bars, as there was only enough imagination to place them near the main building. Therefore, you still need to try to find them and have time to run.
There were only chips and questionable cocktails at the beach bar, and then everyone was missing them, the waiters constantly hinted about tips.
Conclusion: the hotel clearly does not value its reputation. There are other, but much cooler hotels in the same price category. Don't waste money on it! We were very sorry that we chose him.
Not a foot in Egypt anymore))) that's the impression after this hotel.
Like
You like
• 2
Show other comments …
In this hotel there is a daily struggle for a room with newly arrived vacationers. It came to screams and scandals. It really happened every day. The problem is this: all Clients who booked a room of 40 m2 with a view of the garden (on the website less than the area is not declared) received rooms in the old building, where the area is much smaller, narrow beds, rooms without balconies, and if there is a balcony, you can enjoy the noise of industrial air conditioners around the clock or market work until 24:00.
… More ▾
In this hotel there is a daily struggle for a room with newly arrived vacationers. It came to screams and scandals. It really happened every day. The problem is this: all Clients who booked a room of 40 m2 with a view of the garden (on the website less than the area is not declared) received rooms in the old building, where the area is much smaller, narrow beds, rooms without balconies, and if there is a balcony, you can enjoy the noise of industrial air conditioners around the clock or market work until 24:00. This building generally needs to be closed and not to scare customers.
We didn't get the room we booked. I had to spoil my vacation and time to defend my own. As I was told at the reception, the picture is stretched in the photo and they do not have such rooms. As a result, they changed me the next day, after I could say I lived for two days at this reception, for the corresponding one of my reservations and did not even apologize. It feels like they did me a favor.
We asked to transfer things to a new room and went to the beach ourselves. As a result, our suitcases and a backpack with money and a laptop were thrown near the room right on the floor. And these things lay there for three hours. You can write a lot more about the inconsistency: old rooms, plumbing, no water pressure, water is either hot or cold, it is not possible to adjust. Room cleaning is poor. Two shared toilets for the whole Hotel, you won’t wait for waiters in the restaurant, they just pass by as if you weren’t there. The food is not bad but with this level of the hotel, although sometimes you can give seafood. Cards that you are issued for a la carte restaurants and a few other services, you need to go to sign up on the 1st and 2nd day of your arrival, then you will not get
We didn't get the room we booked. I had to spoil my vacation and time to defend my own. As I was told at the reception, the picture is stretched in the photo and they do not have such rooms. As a result, they changed me the next day, after I could say I lived for two days at this reception, for the corresponding one of my reservations and did not even apologize. It feels like they did me a favor.
We asked to transfer things to a new room and went to the beach ourselves. As a result, our suitcases and a backpack with money and a laptop were thrown near the room right on the floor. And these things lay there for three hours. You can write a lot more about the inconsistency: old rooms, plumbing, no water pressure, water is either hot or cold, it is not possible to adjust. Room cleaning is poor. Two shared toilets for the whole Hotel, you won’t wait for waiters in the restaurant, they just pass by as if you weren’t there. The food is not bad but with this level of the hotel, although sometimes you can give seafood. Cards that you are issued for a la carte restaurants and a few other services, you need to go to sign up on the 1st and 2nd day of your arrival, then you will not get
Like
You like
• 3
It will be a long review. But fair and all right. If I had not been so outraged by almost every thing in this hotel I would not have wasted my time. Unfortunately, they relied on a travel agency and especially didn’t read what people write for themselves... the retribution did not take long. I am a citizen of the world.
… More ▾
It will be a long review. But fair and all right.
If I had not been so outraged by almost every thing in this hotel I would not have wasted my time.
Unfortunately, they relied on a travel agency and especially didn’t read what people write for themselves... the retribution did not take long.
I am a citizen of the world. I have been to many places and seen many things. On average one country each month. Not rich. I always choose the average.
My wife bought this hotel for a week. Were visiting her relatives in Moldova. From there they flew. Bought tickets 2 months before departure. Price … I think above average. For 4 people in 2 rooms we paid $4k. I thought that it was okay that it was more expensive than I would like, but it would be better)) I was wrong.
The flight was early. We were at the hotel at 10 am. We had to wait 4-5 hours in the lobby. There are no other options. We waited without internet. There is a special password associated with the number. But the truth was allowed to go to eat. Upon arrival at a wonderful 5 star hotel, there were cocktails, meetings with music, smiles, etc... oh no, it wasn’t here)) But there was nothing here. Nobody cared about us. And so it went on for 7 days. At 2 o'clock we were not settled. Somewhere around 3pm. They say go out into the street, a car is waiting for you there... immediately alerted me. There are 2 seats in the car. Drivers and a passenger. The rest are in the back with bags. Such an electric cart. He took me somewhere... I thought these were staff houses. We entered a smooth room. The windows overlook... other windows. The balcony was covered with rubbish too. The second room was given even more dirty, smaller and without a balcony. Were very tired and needed a shower. Then immediately to the front desk to swear. We flew right from the states, without any special expectations. But they were not ready for this. I told them so at the front desk. They say we understand. But there are no other rooms except for utility rooms... we are in shock. But the next day they promised to move to the main building. In general, we spent the night like that. Mood 0.
The next day, as we were told, we were at 2 pm at the front desk (and not on the beach, as we would like). They gave me numbers. Threw things there and on the beach . .
Shock in the evening. Both rooms are smoky. Everything stank. Curtains, sofas, even toilet paper. The toilets stank of toilet bowls and cigarettes. Such a cocktail of stench. Honestly, there was no strength for another move on the same day. Couldn't sleep at night. I don't smoke and I can't stand the smell of cigarettes. Everything stinks. All things... in the morning to the front desk immediately. Said. Arrive at 2 o'clock. Again the same story... there are a lot of people in the lobby. Mess. Dirt. Everyone is complaining. And the numbers change. I'm shocked.
I arrived at 2. I did not want to communicate with the soldiers at the front of the demo anymore. We needed a manager. While standing in line, the manager came by himself. He asked what is needed. I suggested that we go and sit down at the table. All laid out. His name was Tariq. He behaved very professionally, as a manager should behave. First of all, he apologized. At least someone....))) then promised that by the end of the day he would find rooms for us with a view of the water and in good condition. He kept his word. It was nice. This of course at least somehow brightened up the stay. In general, he acted as a manager and should.
OK. This is just an arrival... let's move on.
The hotel was built in the 80s. Everything is old. But even this could be reconciled if the price corresponded...
We had another package with a beautiful name. Premium plus or something like that. Some kind of premium drinks as they said, and another useless story. In fact… it all means absolutely nothing.
I'll explain now. Stay with us. Don't change the channel. I am writing on the plane. We're just taking off. Forgive me if there are any typos. I am a literate person, but I want to say a lot and spend little time... so there may be mistakes)) iPhone that can correct it))
First time hotel without bracelets. Talk to any room if asked. But nobody asks. . .
The area is nothing special.
The staff is extremely small and no one shows any extra care. Ouch. No care at all. Hi. )) all do not care. A. And I would also like to note that I am a person who gives tips to everyone and for any movement. $ 200 were exchanged for the dollar for these purposes... it didn’t help at all.
Trying to pull myself together and figure out where to start… one by one…
Towels... give cards. You change them for towels. Then back. Ancient, but okay. You can live with it.
I hope you are still reading. Now let's start the topic
Beach…. Sunbeds need to be occupied and put towels on them. But it's probably like this everywhere here... I get up early. There were no problems with this. But I saw many people who had)
I love to dive. This is what I came for. Pantone normal. The reef is good. Therefore, here in the review there will be more than one star)) but this is not up to par. Some boats are constantly mooring. Looks very dangerous. But I didn't see any accidents. Although it looks very likely.
There are no toilets near the beach! You have to go to the main building. . . There are 2 toilets for the whole hotel. Wretched. I don't want to touch anything. There is no toilet in the lobby! I am shocked by this arrangement.
Monkeys are constantly walking on the beach trying to sell all sorts of rubbish. Worry in short. There is no peace. Not random. Kind of like a hotel. Xs. Garbage bins near the sunbeds are dirty and smelly. They rarely clean up there. The beds are old. Pleasant little... but bearable...
Farther. . .
5 stars. The rooms are ugly too. No iron. Went in crumpled clothes. I didn't want to be there. Even overlooking the water. The corridors are noisy. They wake up at night. Doors won't close if you don't slam. Cards from numbers work through time. Go through 2)) Yes. Cards)) are not magnetic bracelets there are some))) well, at least not physical keys)))
Corridors. .
Like in Vegas in cheap hotels. The carpet is red. Beneath him, the old and broken tile clatters. But this is a trifle. Passing some rooms you pass stinks of cigarettes Pts strongly. At the front desk they are convinced that smoking is prohibited. But there are always ashtrays in the room on the balcony and in the toilet. With branded matches of theirs...
Bars and Alcohol... I immediately say I drink little. Light cocktails... in general, the bars are miserable. Everything is terrible. Beer. There are some bottles on the display. All for extra. How much, etc. , they decide to pay extra at the place. But I don't want anything. Included there total maybe 10 cocktails. Some kind of left... Not one of the cocktails has ever been made Normally. There were a lot of cases. They just pour everything. Whatever. I ordered a Daiquiri - I got a pure whiskey, for example... if I complained, they can add some kind of juice there. Xs Che they do there but it's horror. But threshing vodka was included. I'm no expert, but I don't believe. I'm sure it's chatter)) I'll attach a photo of mojito. Laugh. I didn't drink it, of course. And everything like that. Not just bad. Terrible. Everything in cans, even cola, beer - they say for a fee. Everything that they do not want to do at the moment / immediately becomes paid. Well, and so on.
If you want a standard drink for relaxation like there Margarita, Moscow Mule, Kahlua coffee, etc, then this is for a fee. If they do, you won't drink.
OK. Farther.
Food…. On par with alcohol. Horror. Maximum. Everything is missing. There is no assortment. Same thing for breakfast lunch and dinner every day.
I ordered dinner in the old town and warmed up in the hotel a couple of times in order to somehow survive. I haven't eaten anything on the last day. Everyone's stomach hurt.
You might ask. . . restaurants. . . Yes. Usually in hotels it diversifies, not in this one. Everything is terrible. We have never had so much unfinished food in our family. No jokes or exaggerations. There is something to compare.
Before that, I thought that the Dominican Republic had bad food... we all wanted to return to the Dominican Republic here)) but before that we spat.
Restaurants... you need to sign up at the reception. So always busy according to them. Or maybe 9. And we don't eat that late. And they give some kind of coupons that you need to keep and this is a pass to the restaurant. If you come like that, they say that everything is busy and they will not let you in. At the same time there is one table occupied. This is not an exaggeration. One table. Or none. But at least it's not a big loss. Nevertheless, I tried all the restaurants. I will say with confidence. Kakaha all this. Well 1.5 stars out of 5 maybe. The reservation system, etc. is to blame. Well, the quality))
Service... it simply does not exist. Don't sit at the buffet. If you sit down no one will come to clear the table. Not after you. And for you. So you sit there hungry and wait for them to take it away. All employees FSUs. They are missing. They are tired. Some people realized that I was leaving tea, and in fact they served us.
I asked a random person for a cappuccino. He brought coffee with milk in half an hour. I tell him I want a cappuccino. He looks at me and says this is a cappuccino... Like I'm an idiot. Then he asked his dude and he brought everything you need. I got $2 for a tip.
Lobby bar…. 24 hours available for vacationers… laughter. I had to use it a couple of times early in the morning. Wanted coffee. The first time I waited and shouted there for 15 minutes for something to come up. Got coffee. Check out was at 4:45 am. I came to the lobby at 4:20 I think I'll have a coffee. Looks like this time is not included in their 24 hours))) waited, called, asked the front desk. The person came at 4:40 but closed in a closet like washes glasses. I left at 4:50 in the morning without coffee. Still angry)) I love coffee in the morning . .
Entertainment... the theater is there, all sorts of programs... No, I haven’t seen it. Somewhere they said there is a theater. I didn't find it. A team of a couple of animators are able to cheer up 6-year-old children. I think they have such a task.
It was the worst holiday in the price / quality category. I consider my opinion to be objective. It's not the end of the world for me. I’m going to Mexico in a couple of weeks and I’ll rest from this horror)) I wouldn’t be outraged if everything here cost 1000-1200 with a flight for two. I would say, well, what do you want from a low price... for 2000 for two, this is a hoax. In a country where this is an annual salary for many... SCAM.
For those who have read to the end, congratulations. I hope you make your choice in favor of another hotel.
PLEASE))
I hope more people read this. I hope someone also writes what he thinks. We were the only ones who were dissatisfied. Everyone with whom we talked there at the hotel thought the same way as we did. They agreed.
Or you need to lower the price by 2 times. Or change everything here as much as possible. (I think it will not come to this - too much investment. The place is good. But a new hotel needs to be built on it))
Management. I would like to hear your opinion too. Are you ok with that?
So everything. I switch off. And so I spent an hour of my life on this. I will watch a movie
Be smart and don't ruin your vacation))
If I had not been so outraged by almost every thing in this hotel I would not have wasted my time.
Unfortunately, they relied on a travel agency and especially didn’t read what people write for themselves... the retribution did not take long.
I am a citizen of the world. I have been to many places and seen many things. On average one country each month. Not rich. I always choose the average.
My wife bought this hotel for a week. Were visiting her relatives in Moldova. From there they flew. Bought tickets 2 months before departure. Price … I think above average. For 4 people in 2 rooms we paid $4k. I thought that it was okay that it was more expensive than I would like, but it would be better)) I was wrong.
The flight was early. We were at the hotel at 10 am. We had to wait 4-5 hours in the lobby. There are no other options. We waited without internet. There is a special password associated with the number. But the truth was allowed to go to eat. Upon arrival at a wonderful 5 star hotel, there were cocktails, meetings with music, smiles, etc... oh no, it wasn’t here)) But there was nothing here. Nobody cared about us. And so it went on for 7 days. At 2 o'clock we were not settled. Somewhere around 3pm. They say go out into the street, a car is waiting for you there... immediately alerted me. There are 2 seats in the car. Drivers and a passenger. The rest are in the back with bags. Such an electric cart. He took me somewhere... I thought these were staff houses. We entered a smooth room. The windows overlook... other windows. The balcony was covered with rubbish too. The second room was given even more dirty, smaller and without a balcony. Were very tired and needed a shower. Then immediately to the front desk to swear. We flew right from the states, without any special expectations. But they were not ready for this. I told them so at the front desk. They say we understand. But there are no other rooms except for utility rooms... we are in shock. But the next day they promised to move to the main building. In general, we spent the night like that. Mood 0.
The next day, as we were told, we were at 2 pm at the front desk (and not on the beach, as we would like). They gave me numbers. Threw things there and on the beach . .
Shock in the evening. Both rooms are smoky. Everything stank. Curtains, sofas, even toilet paper. The toilets stank of toilet bowls and cigarettes. Such a cocktail of stench. Honestly, there was no strength for another move on the same day. Couldn't sleep at night. I don't smoke and I can't stand the smell of cigarettes. Everything stinks. All things... in the morning to the front desk immediately. Said. Arrive at 2 o'clock. Again the same story... there are a lot of people in the lobby. Mess. Dirt. Everyone is complaining. And the numbers change. I'm shocked.
I arrived at 2. I did not want to communicate with the soldiers at the front of the demo anymore. We needed a manager. While standing in line, the manager came by himself. He asked what is needed. I suggested that we go and sit down at the table. All laid out. His name was Tariq. He behaved very professionally, as a manager should behave. First of all, he apologized. At least someone....))) then promised that by the end of the day he would find rooms for us with a view of the water and in good condition. He kept his word. It was nice. This of course at least somehow brightened up the stay. In general, he acted as a manager and should.
OK. This is just an arrival... let's move on.
The hotel was built in the 80s. Everything is old. But even this could be reconciled if the price corresponded...
We had another package with a beautiful name. Premium plus or something like that. Some kind of premium drinks as they said, and another useless story. In fact… it all means absolutely nothing.
I'll explain now. Stay with us. Don't change the channel. I am writing on the plane. We're just taking off. Forgive me if there are any typos. I am a literate person, but I want to say a lot and spend little time... so there may be mistakes)) iPhone that can correct it))
First time hotel without bracelets. Talk to any room if asked. But nobody asks. . .
The area is nothing special.
The staff is extremely small and no one shows any extra care. Ouch. No care at all. Hi. )) all do not care. A. And I would also like to note that I am a person who gives tips to everyone and for any movement. $ 200 were exchanged for the dollar for these purposes... it didn’t help at all.
Trying to pull myself together and figure out where to start… one by one…
Towels... give cards. You change them for towels. Then back. Ancient, but okay. You can live with it.
I hope you are still reading. Now let's start the topic
Beach…. Sunbeds need to be occupied and put towels on them. But it's probably like this everywhere here... I get up early. There were no problems with this. But I saw many people who had)
I love to dive. This is what I came for. Pantone normal. The reef is good. Therefore, here in the review there will be more than one star)) but this is not up to par. Some boats are constantly mooring. Looks very dangerous. But I didn't see any accidents. Although it looks very likely.
There are no toilets near the beach! You have to go to the main building. . . There are 2 toilets for the whole hotel. Wretched. I don't want to touch anything. There is no toilet in the lobby! I am shocked by this arrangement.
Monkeys are constantly walking on the beach trying to sell all sorts of rubbish. Worry in short. There is no peace. Not random. Kind of like a hotel. Xs. Garbage bins near the sunbeds are dirty and smelly. They rarely clean up there. The beds are old. Pleasant little... but bearable...
Farther. . .
5 stars. The rooms are ugly too. No iron. Went in crumpled clothes. I didn't want to be there. Even overlooking the water. The corridors are noisy. They wake up at night. Doors won't close if you don't slam. Cards from numbers work through time. Go through 2)) Yes. Cards)) are not magnetic bracelets there are some))) well, at least not physical keys)))
Corridors. .
Like in Vegas in cheap hotels. The carpet is red. Beneath him, the old and broken tile clatters. But this is a trifle. Passing some rooms you pass stinks of cigarettes Pts strongly. At the front desk they are convinced that smoking is prohibited. But there are always ashtrays in the room on the balcony and in the toilet. With branded matches of theirs...
Bars and Alcohol... I immediately say I drink little. Light cocktails... in general, the bars are miserable. Everything is terrible. Beer. There are some bottles on the display. All for extra. How much, etc. , they decide to pay extra at the place. But I don't want anything. Included there total maybe 10 cocktails. Some kind of left... Not one of the cocktails has ever been made Normally. There were a lot of cases. They just pour everything. Whatever. I ordered a Daiquiri - I got a pure whiskey, for example... if I complained, they can add some kind of juice there. Xs Che they do there but it's horror. But threshing vodka was included. I'm no expert, but I don't believe. I'm sure it's chatter)) I'll attach a photo of mojito. Laugh. I didn't drink it, of course. And everything like that. Not just bad. Terrible. Everything in cans, even cola, beer - they say for a fee. Everything that they do not want to do at the moment / immediately becomes paid. Well, and so on.
If you want a standard drink for relaxation like there Margarita, Moscow Mule, Kahlua coffee, etc, then this is for a fee. If they do, you won't drink.
OK. Farther.
Food…. On par with alcohol. Horror. Maximum. Everything is missing. There is no assortment. Same thing for breakfast lunch and dinner every day.
I ordered dinner in the old town and warmed up in the hotel a couple of times in order to somehow survive. I haven't eaten anything on the last day. Everyone's stomach hurt.
You might ask. . . restaurants. . . Yes. Usually in hotels it diversifies, not in this one. Everything is terrible. We have never had so much unfinished food in our family. No jokes or exaggerations. There is something to compare.
Before that, I thought that the Dominican Republic had bad food... we all wanted to return to the Dominican Republic here)) but before that we spat.
Restaurants... you need to sign up at the reception. So always busy according to them. Or maybe 9. And we don't eat that late. And they give some kind of coupons that you need to keep and this is a pass to the restaurant. If you come like that, they say that everything is busy and they will not let you in. At the same time there is one table occupied. This is not an exaggeration. One table. Or none. But at least it's not a big loss. Nevertheless, I tried all the restaurants. I will say with confidence. Kakaha all this. Well 1.5 stars out of 5 maybe. The reservation system, etc. is to blame. Well, the quality))
Service... it simply does not exist. Don't sit at the buffet. If you sit down no one will come to clear the table. Not after you. And for you. So you sit there hungry and wait for them to take it away. All employees FSUs. They are missing. They are tired. Some people realized that I was leaving tea, and in fact they served us.
I asked a random person for a cappuccino. He brought coffee with milk in half an hour. I tell him I want a cappuccino. He looks at me and says this is a cappuccino... Like I'm an idiot. Then he asked his dude and he brought everything you need. I got $2 for a tip.
Lobby bar…. 24 hours available for vacationers… laughter. I had to use it a couple of times early in the morning. Wanted coffee. The first time I waited and shouted there for 15 minutes for something to come up. Got coffee. Check out was at 4:45 am. I came to the lobby at 4:20 I think I'll have a coffee. Looks like this time is not included in their 24 hours))) waited, called, asked the front desk. The person came at 4:40 but closed in a closet like washes glasses. I left at 4:50 in the morning without coffee. Still angry)) I love coffee in the morning . .
Entertainment... the theater is there, all sorts of programs... No, I haven’t seen it. Somewhere they said there is a theater. I didn't find it. A team of a couple of animators are able to cheer up 6-year-old children. I think they have such a task.
It was the worst holiday in the price / quality category. I consider my opinion to be objective. It's not the end of the world for me. I’m going to Mexico in a couple of weeks and I’ll rest from this horror)) I wouldn’t be outraged if everything here cost 1000-1200 with a flight for two. I would say, well, what do you want from a low price... for 2000 for two, this is a hoax. In a country where this is an annual salary for many... SCAM.
For those who have read to the end, congratulations. I hope you make your choice in favor of another hotel.
PLEASE))
I hope more people read this. I hope someone also writes what he thinks. We were the only ones who were dissatisfied. Everyone with whom we talked there at the hotel thought the same way as we did. They agreed.
Or you need to lower the price by 2 times. Or change everything here as much as possible. (I think it will not come to this - too much investment. The place is good. But a new hotel needs to be built on it))
Management. I would like to hear your opinion too. Are you ok with that?
So everything. I switch off. And so I spent an hour of my life on this. I will watch a movie
Be smart and don't ruin your vacation))
Like
You like
• 11
It was our first time in this hotel and we were absolutely delighted with everything. Beach, pontoon, reef, food. Fairy tale. But upon check out we were told that we ruined the sheet. Yes, children were tattooed with henna, and there were stains from it on the sheets. I will not argue, it can be difficult to withdraw it.
… More ▾
It was our first time in this hotel and we were absolutely delighted with everything. Beach, pontoon, reef, food. Fairy tale. But upon check out we were told that we ruined the sheet. Yes, children were tattooed with henna, and there were stains from it on the sheets. I will not argue, it can be difficult to withdraw it. But the front desk was told to pay 100 dollars for a pillowcase. There is no price list for damage to property, we said that this is a very overpriced price! But! Before departure, there was little time and we did not have it to argue. Our luggage was hidden and not given back. The children are hysterical. In the end they said $75! But the terminal does not work, and $100 of the old format is not accepted. The ATM also doesn't work. The tin is full! We are no longer able to pay. And they don't let us out. Very bad attitude! I took the cost from the bulldozer, no checks, nothing. Stupidly spoiled the whole impression.
And by the way, the taxi driver who was waiting for us said that earlier they had charged people for a broken refrigerator, which had been broken since 1 day and they asked to fix it.
And I'm not talking about extra services for shrimp, where they said that 13 bucks for everything, but in the end for 100. We asked the waiter 3 times!! ! Both in English and Russian. And no one goes to the meeting. They think we have a lot of money. Here you pay.
And by the way, the taxi driver who was waiting for us said that earlier they had charged people for a broken refrigerator, which had been broken since 1 day and they asked to fix it.
And I'm not talking about extra services for shrimp, where they said that 13 bucks for everything, but in the end for 100. We asked the waiter 3 times!! ! Both in English and Russian. And no one goes to the meeting. They think we have a lot of money. Here you pay.
Like
You like
• 18
• traveled 4 years ago
Is there only one name left from the Baron, or has he always been like that?! Vacationing with my wife. For two for 7 nights the total cost was ~$2100. We have been to Sharm ten times, and we know well what local hotels are capable of at a lower price. We were looking forward to a luxurious stay, as stated in the description of the hotel.
… More ▾
Is there only one name left from the Baron, or has he always been like that?!
Vacationing with my wife. For two for 7 nights the total cost was ~$2100. We have been to Sharm ten times, and we know well what local hotels are capable of at a lower price. We were looking forward to a luxurious stay, as stated in the description of the hotel. We arrived at the hotel around 21:00 and we were checked in pretty quickly. When we entered the room, my soul sank. Room 927 on the 2nd floor: small; cabinet doors as in the pantry in the "Khrushchev", the same entrance door of the room and the railing in the building; view of the street with shops and a tennis court, then the wall of the neighboring hotel - a dead end and "horror"; opposite the balcony on the street there are benches facing the hotel and filled with people - the balcony and the room “turn into a stage”; next to the amphitheater (where there is a children's program then an evening show) and constant noise comes from the street; the street is lit with lanterns, one of which shines right through the window all night. We decided to change rooms in the morning. For $50 we were offered about the same room. For a room with a sea view, they asked for $ 40 per day.
Since the room was slightly larger, we agreed. For an additional $240 we got: the same small bathroom as in the previous room; one of the mattresses is strongly sagging; leak from the shower to the floor; a flashing light above the bathroom mirror; missing hooks for things in the bathroom; non-working upper row of buttons (1-3) in the safe. It would seem - all this is easy to repair or replace, but not in the Baron. For the whole holiday, nothing was really fixed, despite our repeated requests. Only the mattress was replaced with a dirty one, smaller than the size of the bed. But not sold! Also during the week, the water was turned off twice and the light once, throughout the hotel.
As it turned out, discrimination flourishes in the Baron, not even on a national basis, but on a linguistic and geographical basis! The staff primarily serves Arabs and "Western Europe"! If you are a Russian speaker from the former Soviet Union, then your turn may simply not reach!
Vacationing with my wife. For two for 7 nights the total cost was ~$2100. We have been to Sharm ten times, and we know well what local hotels are capable of at a lower price. We were looking forward to a luxurious stay, as stated in the description of the hotel. We arrived at the hotel around 21:00 and we were checked in pretty quickly. When we entered the room, my soul sank. Room 927 on the 2nd floor: small; cabinet doors as in the pantry in the "Khrushchev", the same entrance door of the room and the railing in the building; view of the street with shops and a tennis court, then the wall of the neighboring hotel - a dead end and "horror"; opposite the balcony on the street there are benches facing the hotel and filled with people - the balcony and the room “turn into a stage”; next to the amphitheater (where there is a children's program then an evening show) and constant noise comes from the street; the street is lit with lanterns, one of which shines right through the window all night. We decided to change rooms in the morning. For $50 we were offered about the same room. For a room with a sea view, they asked for $ 40 per day.
Since the room was slightly larger, we agreed. For an additional $240 we got: the same small bathroom as in the previous room; one of the mattresses is strongly sagging; leak from the shower to the floor; a flashing light above the bathroom mirror; missing hooks for things in the bathroom; non-working upper row of buttons (1-3) in the safe. It would seem - all this is easy to repair or replace, but not in the Baron. For the whole holiday, nothing was really fixed, despite our repeated requests. Only the mattress was replaced with a dirty one, smaller than the size of the bed. But not sold! Also during the week, the water was turned off twice and the light once, throughout the hotel.
As it turned out, discrimination flourishes in the Baron, not even on a national basis, but on a linguistic and geographical basis! The staff primarily serves Arabs and "Western Europe"! If you are a Russian speaker from the former Soviet Union, then your turn may simply not reach!
Like
You like
• 11
I would like to share my experience of staying at this hotel. We had an early flight and a late flight. We arrived at the hotel at 8 am. Official check-in at 14:00. As we were explained, in the period before checking into the room, we cannot use the hotel services for free (Internet, water, coffee, food, beach towels).
… More ▾
I would like to share my experience of staying at this hotel. We had an early flight and a late flight. We arrived at the hotel at 8 am. Official check-in at 14:00. As we were explained, in the period before checking into the room, we cannot use the hotel services for free (Internet, water, coffee, food, beach towels). The cost of water - 1 USD, beer - 6 USD. There was a couple with children nearby, and they were shocked that they could not take free water for children. At 10:00 we are for 50 c. u. paid for an earlier booking, because sitting in winter clothes in the lobby, where the sun is scorching through the glass, is still a pleasure. But we could only check in at 11:30. If the check-in did not spoil our mood, then the check-out simply "surprised" us. Official check-out at 12:00.
Lunch starts at 12:30. That is, after 12:00 you cannot use the hotel services again (Internet, water, coffee, food, beach towels). Our transfer was around 5:00 pm. We went to reception and wanted to pay for a half day extension. But we were told that this would still not provide the opportunity to eat for free. Dinner for two at a local restaurant costs $76. The hotel manager explained that they have such rules. This hotel positions itself as 5 stars. But there are old, worn-out rooms, old plumbing, which is malfunctioning. Regular food. It is tasty, but the same type (twice there were shrimp and once strawberries).
Yes, a cool beach, a reef and a beautiful large area. But it's not worth the money the hotel charges for the rooms. And the situation with a paid lunch with a late check-out, in my opinion, is unacceptable for 5 stars.
Lunch starts at 12:30. That is, after 12:00 you cannot use the hotel services again (Internet, water, coffee, food, beach towels). Our transfer was around 5:00 pm. We went to reception and wanted to pay for a half day extension. But we were told that this would still not provide the opportunity to eat for free. Dinner for two at a local restaurant costs $76. The hotel manager explained that they have such rules. This hotel positions itself as 5 stars. But there are old, worn-out rooms, old plumbing, which is malfunctioning. Regular food. It is tasty, but the same type (twice there were shrimp and once strawberries).
Yes, a cool beach, a reef and a beautiful large area. But it's not worth the money the hotel charges for the rooms. And the situation with a paid lunch with a late check-out, in my opinion, is unacceptable for 5 stars.
Like
You like
• 20
We rested with a company in Sharm el-Sheikh for a week in November 2020 at the Baron Hotel and I simply cannot help but write about this wonderful vacation. We are just in a fairy tale! The hotel is very beautiful, the rooms are large, well furnished, everything is modern, cleanliness and order are maintained at the proper level.
… More ▾
We rested with a company in Sharm el-Sheikh for a week in November 2020 at the Baron Hotel and I simply cannot help but write about this wonderful vacation. We are just in a fairy tale! The hotel is very beautiful, the rooms are large, well furnished, everything is modern, cleanliness and order are maintained at the proper level. From the first minute of our stay at the hotel, we were greeted very friendly, immediately treated to juice. The Russian-speaking girl at the reception is worthy of all praise, without waiting for 14 hours we were put in a room, you could always approach her and she would tell everything, advise.
The food is varied, very tasty cooked, a lot of variety of meat, fish, an abundance of fruits. The waiters are helpful, but not intrusive, which is important. The bars around the pool and on the beach are great! And the beach is sandy, large, there are plenty of sunbeds, you don’t need to run and take up space in the morning. One of the few beautiful coral reefs in Sharm, a variety of colorful fish, red sea urchins and rays, it was interesting to see all this. Special thanks to the diving center and qualified instructor! Wi-Fi is free on site and in the room. It turned out to be a very interesting and very comfortable stay!
The food is varied, very tasty cooked, a lot of variety of meat, fish, an abundance of fruits. The waiters are helpful, but not intrusive, which is important. The bars around the pool and on the beach are great! And the beach is sandy, large, there are plenty of sunbeds, you don’t need to run and take up space in the morning. One of the few beautiful coral reefs in Sharm, a variety of colorful fish, red sea urchins and rays, it was interesting to see all this. Special thanks to the diving center and qualified instructor! Wi-Fi is free on site and in the room. It turned out to be a very interesting and very comfortable stay!
Like
You like
• 8
PROS (for me): - super reef, a lot of fish and live corals, not very deep (5-6 meters, you can see the bottom, a short pontoon, though not stable. You could swim from the pontoon of the neighboring Sensatori to Baron downstream, this is the most beautiful reef according to many; - sandy coastline, coarse soft sand.
… More ▾
PROS (for me):
- super reef, a lot of fish and live corals, not very deep (5-6 meters, you can see the bottom, a short pontoon, though not stable. You could swim from the pontoon of the neighboring Sensatori to Baron downstream, this is the most beautiful reef according to many;
- sandy coastline, coarse soft sand. At high tide, waist-deep for an adult and knee-deep at low tide. There are two entrances to the lagoon (each one meter wide), where the bottom is clean and corals are not needed;
- good food, for breakfast there was fresh orange juice, red fish and beef bacon. Ice cream in unlimited quantities from 12:00.
- mini bar replenished daily (2 cans of Stella beer, Pepsi, cola, sevenap, juice);
- very spacious room, well cleaned. Everything is not very new, but the bed is snow-white without spools)))
- the air conditioner worked well, the card is not needed for it, it turned off only if you open the door to the balcony;
- you can visit 3 A la carte restaurants in 7 days;
- well-groomed lawn, clean sand on the beach (garbage was carefully removed), sunbeds on the beach at a distance of 1.5 m from each other. Mattresses made of white leatherette, wiped them every morning;
- for eight days, from 1/10 to 8/10, the pontoon was never closed, even when there was a red flag and waves, you could swim safely.
CONS (also subjective, as for our family):
- for early check-in, insistently require $ 50. We arrived at the hotel at 7 am. We settled at 10-11, I went to the reception desk 5 times! And my husband a couple of times
- in rooms with a sea view settle mostly Arabs. They wanted to negotiate for $30-40, but they want $30 for every day. We looked at the wall of the tennis court;
- upon arrival, they said until 12:30 we can neither eat nor drink anything. She asked for tea for the child, they said from 11 not earlier;
- they do not have beds for couples, they asked to move, but the request was fulfilled after a couple of reminders;
- the territory is very small and "flat", there is nowhere to walk except the promenade. Few large trees and bushes, very bald. There are few places for interesting photos, there is no "panorama", the hotel does not have a view;
- there is no toilet on the beach at all, and the shower is all 2 and far from the pontoon;
- the choice of food is very modest, for seven days I have never seen seafood, except for 1-2 types of fish, there are always 2 types of soups. In the spring, my sister was here, she sent photos of sushi and rolls with red fish for dinner, now they are gone. Grill 1 type every evening (for comparison, we got dinner in Rehana (the flight was delayed by a day), there is a choice of food 2-3 times more, 5 types of grill and 4 types of soup for dinner! and 2 seafood dishes). From the food I liked only breakfast, after lunch and dinner there was always some kind of disappointment. Cheese only for breakfast(((Desserts are mediocre;
- in the Mojito bar for a fee !!! , and non-alcoholic also $ 17. In the lobby bar, 5-7 types of imported alcohol should be poured, but the dispensers in the imported bottles were torn off and it’s clearly not right there... Again, in the spring there was normal alcohol. Although in our presence the Arabs were poured from bottles with dispensers, and at the request of us to pour the same, the bartender pretended not to understand us;
- from entertainment only sports and 1 musician in the evening in the Alacarte restaurant by the pool;
- the hotel is far from all the entertainment, a taxi to the Old Town is $8-10 one way (the hotel generally asked $20 one way).
P. S. The BARON hotel is for a very relaxing holiday, who only needs a cool reef and more or less decent food. Suitable for couples with small children with strollers or if you have problems with your feet. For us, he seemed a bit uncomfortable.
- super reef, a lot of fish and live corals, not very deep (5-6 meters, you can see the bottom, a short pontoon, though not stable. You could swim from the pontoon of the neighboring Sensatori to Baron downstream, this is the most beautiful reef according to many;
- sandy coastline, coarse soft sand. At high tide, waist-deep for an adult and knee-deep at low tide. There are two entrances to the lagoon (each one meter wide), where the bottom is clean and corals are not needed;
- good food, for breakfast there was fresh orange juice, red fish and beef bacon. Ice cream in unlimited quantities from 12:00.
- mini bar replenished daily (2 cans of Stella beer, Pepsi, cola, sevenap, juice);
- very spacious room, well cleaned. Everything is not very new, but the bed is snow-white without spools)))
- the air conditioner worked well, the card is not needed for it, it turned off only if you open the door to the balcony;
- you can visit 3 A la carte restaurants in 7 days;
- well-groomed lawn, clean sand on the beach (garbage was carefully removed), sunbeds on the beach at a distance of 1.5 m from each other. Mattresses made of white leatherette, wiped them every morning;
- for eight days, from 1/10 to 8/10, the pontoon was never closed, even when there was a red flag and waves, you could swim safely.
CONS (also subjective, as for our family):
- for early check-in, insistently require $ 50. We arrived at the hotel at 7 am. We settled at 10-11, I went to the reception desk 5 times! And my husband a couple of times
- in rooms with a sea view settle mostly Arabs. They wanted to negotiate for $30-40, but they want $30 for every day. We looked at the wall of the tennis court;
- upon arrival, they said until 12:30 we can neither eat nor drink anything. She asked for tea for the child, they said from 11 not earlier;
- they do not have beds for couples, they asked to move, but the request was fulfilled after a couple of reminders;
- the territory is very small and "flat", there is nowhere to walk except the promenade. Few large trees and bushes, very bald. There are few places for interesting photos, there is no "panorama", the hotel does not have a view;
- there is no toilet on the beach at all, and the shower is all 2 and far from the pontoon;
- the choice of food is very modest, for seven days I have never seen seafood, except for 1-2 types of fish, there are always 2 types of soups. In the spring, my sister was here, she sent photos of sushi and rolls with red fish for dinner, now they are gone. Grill 1 type every evening (for comparison, we got dinner in Rehana (the flight was delayed by a day), there is a choice of food 2-3 times more, 5 types of grill and 4 types of soup for dinner! and 2 seafood dishes). From the food I liked only breakfast, after lunch and dinner there was always some kind of disappointment. Cheese only for breakfast(((Desserts are mediocre;
- in the Mojito bar for a fee !!! , and non-alcoholic also $ 17. In the lobby bar, 5-7 types of imported alcohol should be poured, but the dispensers in the imported bottles were torn off and it’s clearly not right there... Again, in the spring there was normal alcohol. Although in our presence the Arabs were poured from bottles with dispensers, and at the request of us to pour the same, the bartender pretended not to understand us;
- from entertainment only sports and 1 musician in the evening in the Alacarte restaurant by the pool;
- the hotel is far from all the entertainment, a taxi to the Old Town is $8-10 one way (the hotel generally asked $20 one way).
P. S. The BARON hotel is for a very relaxing holiday, who only needs a cool reef and more or less decent food. Suitable for couples with small children with strollers or if you have problems with your feet. For us, he seemed a bit uncomfortable.
Like
You like
• 17
"+": + Rich coral reef, ideal for snorkellers. + Large, green, well-groomed territory, 100.000 sq. m. + Heated swimming pool in winter. + Swimming pool with sea water. + Imported alcoholic drinks. + Lessons in Arabic, cooking and ballroom dancing. + Free options: scuba diving, kayak or catamaran, haircut, fruit basket.
… More ▾
"+":
+ Rich coral reef, ideal for snorkellers.
+ Large, green, well-groomed territory, 100.000 sq. m.
+ Heated swimming pool in winter.
+ Swimming pool with sea water.
+ Imported alcoholic drinks.
+ Lessons in Arabic, cooking and ballroom dancing.
+ Free options: scuba diving, kayak or catamaran, haircut, fruit basket.
"-":
- Slightly "tired" rooms and main areas: restaurant, lobby, bars.
Video review - https://www.youtube.com/watch? v=3mr4DCpw0gA
+ Rich coral reef, ideal for snorkellers.
+ Large, green, well-groomed territory, 100.000 sq. m.
+ Heated swimming pool in winter.
+ Swimming pool with sea water.
+ Imported alcoholic drinks.
+ Lessons in Arabic, cooking and ballroom dancing.
+ Free options: scuba diving, kayak or catamaran, haircut, fruit basket.
"-":
- Slightly "tired" rooms and main areas: restaurant, lobby, bars.
Video review - https://www.youtube.com/watch? v=3mr4DCpw0gA
Like
You like
• 6
Of the benefits is the sea, reef, fish. We arrived late, 15 min. they waited for us to be issued, they don’t give out bracelets, so everywhere you need to call your number or show a card, since not everyone understands Russian, as for me it’s inconvenient, it’s easier with a bracelet. The location of the rooms is like in a hostel, long corridors and on two sides of the room, so those who like to walk on foot are definitely there.
… More ▾
Of the benefits is the sea, reef, fish. We arrived late, 15 min. they waited for us to be issued, they don’t give out bracelets, so everywhere you need to call your number or show a card, since not everyone understands Russian, as for me it’s inconvenient, it’s easier with a bracelet. The location of the rooms is like in a hostel, long corridors and on two sides of the room, so those who like to walk on foot are definitely there. The room is small, I did not like that there was poor ventilation, there were extraneous smells. The food is as usual, no frills, but you won't stay hungry either. There is no menu for small children. They cleaned every day, but you almost have to beg for everything - coffee, gel, etc. In general, I would not go to this hotel for the second time.
Like
You like
• 15
Show more »
