WARNING!!! ! Guys stay away from this hotel. It's not 5 stars as presented, it's not even 3 stars. The service provided by the hotel staff is just terrible. They treat you like an animal. The rooms are not as advertised. The last repair was done just NEVER. Everything in the room was dirty, towels, sink, toilet and toilet seat, shower curtain, mirrors.
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WARNING!!! ! Guys stay away from this hotel. It's not 5 stars as presented, it's not even 3 stars. The service provided by the hotel staff is just terrible. They treat you like an animal. The rooms are not as advertised. The last repair was done just NEVER. Everything in the room was dirty, towels, sink, toilet and toilet seat, shower curtain, mirrors. The bed lining has been washed but is so old it looks dirty. The food is absolutely terrible, absolutely nothing to eat the same dishes for breakfast, lunch and dinner. The only thing that could be eaten was bread. The chefs put food on the plate with their hands. The food is just super low quality. Every day we went to McDonald's senzo mall for something to eat.
All inclusive is not all inclusive, if you want to drink orange juice it is not included, a glass costs $5, a can of beer $5, local beer is free and drinkable if made from bottled beer. outdated two glasses and you run to the toilet. They always try to serve everything in disposable cups until you tell them you want glass. After 12 nights, all inclusive ends for free, even cola will not be given. And it's in the main bar at the reception. After 17:00 just a dead hotel, nothing happens. Even the music wasn't playing. Sorry, she was playing in the toilet. A la carte restaurants are even worse than the main one. Have you ever tried sushi rolls with fresh carrots? There are a few cocktails on the bar menu but you have to pay for them but they are not made with real alcohol, they still use local alcohol to make mojitos and charge $4 for it. In a word, everything that is slightly better than terrible costs money.
and still super low quality. The front desk staff are never helpful, they listen to what you have to say and then just turn around and disappear. We accidentally broke a bottle in the room, collected the glass and asked them to clean or give us a mop, they said no problem, the cleaner is on its way. Returned to the room in the evening and nothing was done, no one showed up. When we mentioned it to the front desk, he just said ok and left. Guys, it's your choice to trust me or not, but this is just a waste of time and money. Never had such a bad holiday. Wanted to come home on the second day. Absolutely garbage place.
WARNING WARNING WARNING
RUN FROM THIS PLACE.
All inclusive is not all inclusive, if you want to drink orange juice it is not included, a glass costs $5, a can of beer $5, local beer is free and drinkable if made from bottled beer. outdated two glasses and you run to the toilet. They always try to serve everything in disposable cups until you tell them you want glass. After 12 nights, all inclusive ends for free, even cola will not be given. And it's in the main bar at the reception. After 17:00 just a dead hotel, nothing happens. Even the music wasn't playing. Sorry, she was playing in the toilet. A la carte restaurants are even worse than the main one. Have you ever tried sushi rolls with fresh carrots? There are a few cocktails on the bar menu but you have to pay for them but they are not made with real alcohol, they still use local alcohol to make mojitos and charge $4 for it. In a word, everything that is slightly better than terrible costs money.
and still super low quality. The front desk staff are never helpful, they listen to what you have to say and then just turn around and disappear. We accidentally broke a bottle in the room, collected the glass and asked them to clean or give us a mop, they said no problem, the cleaner is on its way. Returned to the room in the evening and nothing was done, no one showed up. When we mentioned it to the front desk, he just said ok and left. Guys, it's your choice to trust me or not, but this is just a waste of time and money. Never had such a bad holiday. Wanted to come home on the second day. Absolutely garbage place.
WARNING WARNING WARNING
RUN FROM THIS PLACE.
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We arrived at the hotel at about 10.30 am, put on bracelets and still had time for a late breakfast, although there was nothing left except for rolls, cheese and "sausage". Changed clothes and went for a walk around the territory, on the sea. 300 meters of water up to my knees, it suited me, as I was with a small child.
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We arrived at the hotel at about 10.30 am, put on bracelets and still had time for a late breakfast, although there was nothing left except for rolls, cheese and "sausage". Changed clothes and went for a walk around the territory, on the sea. 300 meters of water up to my knees, it suited me, as I was with a small child. On the beach they serve french fries, shawarma in a bun, hamburgers (by the way, a meat patty, not soy), two types of cakes, fruits, only fast food at the pool. Alcohol from bottles not from packages. They settled us at one in the afternoon, the room was "Egyptian usual", but already tired of course, the main thing for me is the mattresses are soft, clean linen and towels, and the shortcomings in terms of furniture, cracked tiles are not very important, we arrived at the sea.
Breakfast: scrambled eggs, boiled eggs, donuts, pancakes with Nutella, various jams, muesli with yogurt, cheeses, sausage....
Lunch, dinner: soups, potatoes, pasta, chicken, duck, veal, a lot of fish in different forms, I saw lamb once, once a week there were steaks with the beauty of fish, shrimp, squid, oh, a lot of different food for all tastes . The staff is good, BUT except for those at the reception, there are solid "we don't speak Russian, wait, I don't know anything, etc. "
At the very end of the pontoon there are fish, I saw several stingrays, they said that there are turtles, but unfortunately they were not lucky enough to see them.
I did not like the territory, the greenery is not very good.
It’s already the 5th time in Egypt, but for the first time I see and unfortunately not only saw, but also smelled, the lawns are watered with waste from the toilet, once I woke up at 01.30 at night, went out to the balcony, and there it was watered, the smell was terrible, they told me about this, but I never could have imagined that it could actually be so.
There are a lot of pools, heated for children.
There was some animation, but only near the adult pool.
Pros: food, staff (except reception), shallow sea for children.
Cons: remoteness from the city, poor territory.
Breakfast: scrambled eggs, boiled eggs, donuts, pancakes with Nutella, various jams, muesli with yogurt, cheeses, sausage....
Lunch, dinner: soups, potatoes, pasta, chicken, duck, veal, a lot of fish in different forms, I saw lamb once, once a week there were steaks with the beauty of fish, shrimp, squid, oh, a lot of different food for all tastes . The staff is good, BUT except for those at the reception, there are solid "we don't speak Russian, wait, I don't know anything, etc. "
At the very end of the pontoon there are fish, I saw several stingrays, they said that there are turtles, but unfortunately they were not lucky enough to see them.
I did not like the territory, the greenery is not very good.
It’s already the 5th time in Egypt, but for the first time I see and unfortunately not only saw, but also smelled, the lawns are watered with waste from the toilet, once I woke up at 01.30 at night, went out to the balcony, and there it was watered, the smell was terrible, they told me about this, but I never could have imagined that it could actually be so.
There are a lot of pools, heated for children.
There was some animation, but only near the adult pool.
Pros: food, staff (except reception), shallow sea for children.
Cons: remoteness from the city, poor territory.
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1) Let's start that in the hotel the majority are Egyptians 75%, the rest are Ukrainians, Czechs, Russians, Poles, French, Germans, Kazakhs and even Turks were) If you shield that the locals do not drink alcohol, then the rest is with a bang, no one gets drunk in the trash , there are no screams and scandals, so the hotel really liked it! The hotel is beautiful, large territory, the staff at the hotel are the best! 2) The beach is large, long, sandy-pebble and pontoon, there are corals, the beach is cleaned so-so, the water was lovely, they stole a towel while swimming, so look at both) 3) The room was good, the furniture was so-so, the hair dryer on a short wire was inconvenient, there were 2 spare pillows, there is a safe, the refrigerator is always working, the cleaning did not understand how it was, first came at 12, then at 6 pm, then at 10 pm, sometimes yours didn’t come, you had to sit without water, or contact the reception to bring it or look for them near other rooms to take water! On the last day, the air conditioner flew, so we can say lucky) 4) The food is cheap, so don't forget the diarrhea pills, otherwise it's a little expensive to buy) but there was salmon and tuna and duck and squid, once a week) Eating what was always there, except for pasta with white sauce - this is GO * BUT! The pastries are delicious, the baklava is awesome, but it wasn’t always there, time after time! A light snack at the pool, like a hot dog, a burger and fries, you get only ketchup for them, nothing goes into a burger or a hot dog except a bun and a cheap sausage, the cutlet was tastier, well, it’s understandable because there is a queue, but 10 pieces the local population picks up for everyone! 5) Service and services at the level, they tried to clean, and to reserve and clean, but it didn’t always work out, since the local Egyptians made banquets from two tables, sometimes it wasn’t just where the network was, the Hamada waiter is simply the best! The bartenders are great! Taxi service Mohamed Mansy BEST! We waited until the end to order a photo session, but it didn’t work out, because the hotel management had a high opinion of itself.
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1) Let's start that in the hotel the majority are Egyptians 75%, the rest are Ukrainians, Czechs, Russians, Poles, French, Germans, Kazakhs and even Turks were) If you shield that the locals do not drink alcohol, then the rest is with a bang, no one gets drunk in the trash , there are no screams and scandals, so the hotel really liked it! The hotel is beautiful, large territory, the staff at the hotel are the best!
2) The beach is large, long, sandy-pebble and pontoon, there are corals, the beach is cleaned so-so, the water was lovely, they stole a towel while swimming, so look at both)
3) The room was good, the furniture was so-so, the hair dryer on a short wire was inconvenient, there were 2 spare pillows, there is a safe, the refrigerator is always working, the cleaning did not understand how it was, first came at 12, then at 6 pm, then at 10 pm, sometimes yours didn’t come, you had to sit without water, or contact the reception to bring it or look for them near other rooms to take water!
On the last day, the air conditioner flew, so we can say lucky)
4) The food is cheap, so don't forget the diarrhea pills, otherwise it's a little expensive to buy) but there was salmon and tuna and duck and squid, once a week) Eating what was always there, except for pasta with white sauce - this is GO * BUT! The pastries are delicious, the baklava is awesome, but it wasn’t always there, time after time! A light snack at the pool, like a hot dog, a burger and fries, you get only ketchup for them, nothing goes into a burger or a hot dog except a bun and a cheap sausage, the cutlet was tastier, well, it’s understandable because there is a queue, but 10 pieces the local population picks up for everyone!
5) Service and services at the level, they tried to clean, and to reserve and clean, but it didn’t always work out, since the local Egyptians made banquets from two tables, sometimes it wasn’t just where the network was, the Hamada waiter is simply the best! The bartenders are great! Taxi service Mohamed Mansy BEST!
We waited until the end to order a photo session, but it didn’t work out, because the hotel management had a high opinion of itself. Thanks to Mido who agreed with his chef Ashour for a photo shoot in another very beautiful and expensive hotel, Ashour took us, treated us to coffee and cookies, arranged a photo shoot with a professional photographer on the territory of the hotel, and also took us to one beautiful place with excellent local views) just the best in Hurghada a man I met!
6) ANIMATION! Here a separate post should be written, if briefly the show is g ...clearly! Animators only drag to clubs outside the hotel, there is nothing in the hotel after 10 o'clock! There was a girl who sang in many languages without an accent, well, it’s just very beautiful, the rest of the show is garbage, out of 13 nights that were 2 times the show was normal ...It can be seen that the management saves money on entertainment ...
The questions that are behind this are the quality of food, the lack of ice and bar products for several days there was no tonic and a constant shortage of ice (or rather ice makers), alcohol is not of the best quality, so drinking without ice in the heat is almost unreal ...
Well, for the photo session, as we planned for the last day, but the hotel did not provide such services for the entire hotel, but it's good that Ashour is a good person and went to meet us halfway and made it even better!
Since in principle, missing these moments, everyone is happy!
And yet there is no hookah bar on the territory of the hotel, but in the description there is misinformation .. .
2) The beach is large, long, sandy-pebble and pontoon, there are corals, the beach is cleaned so-so, the water was lovely, they stole a towel while swimming, so look at both)
3) The room was good, the furniture was so-so, the hair dryer on a short wire was inconvenient, there were 2 spare pillows, there is a safe, the refrigerator is always working, the cleaning did not understand how it was, first came at 12, then at 6 pm, then at 10 pm, sometimes yours didn’t come, you had to sit without water, or contact the reception to bring it or look for them near other rooms to take water!
On the last day, the air conditioner flew, so we can say lucky)
4) The food is cheap, so don't forget the diarrhea pills, otherwise it's a little expensive to buy) but there was salmon and tuna and duck and squid, once a week) Eating what was always there, except for pasta with white sauce - this is GO * BUT! The pastries are delicious, the baklava is awesome, but it wasn’t always there, time after time! A light snack at the pool, like a hot dog, a burger and fries, you get only ketchup for them, nothing goes into a burger or a hot dog except a bun and a cheap sausage, the cutlet was tastier, well, it’s understandable because there is a queue, but 10 pieces the local population picks up for everyone!
5) Service and services at the level, they tried to clean, and to reserve and clean, but it didn’t always work out, since the local Egyptians made banquets from two tables, sometimes it wasn’t just where the network was, the Hamada waiter is simply the best! The bartenders are great! Taxi service Mohamed Mansy BEST!
We waited until the end to order a photo session, but it didn’t work out, because the hotel management had a high opinion of itself. Thanks to Mido who agreed with his chef Ashour for a photo shoot in another very beautiful and expensive hotel, Ashour took us, treated us to coffee and cookies, arranged a photo shoot with a professional photographer on the territory of the hotel, and also took us to one beautiful place with excellent local views) just the best in Hurghada a man I met!
6) ANIMATION! Here a separate post should be written, if briefly the show is g ...clearly! Animators only drag to clubs outside the hotel, there is nothing in the hotel after 10 o'clock! There was a girl who sang in many languages without an accent, well, it’s just very beautiful, the rest of the show is garbage, out of 13 nights that were 2 times the show was normal ...It can be seen that the management saves money on entertainment ...
The questions that are behind this are the quality of food, the lack of ice and bar products for several days there was no tonic and a constant shortage of ice (or rather ice makers), alcohol is not of the best quality, so drinking without ice in the heat is almost unreal ...
Well, for the photo session, as we planned for the last day, but the hotel did not provide such services for the entire hotel, but it's good that Ashour is a good person and went to meet us halfway and made it even better!
Since in principle, missing these moments, everyone is happy!
And yet there is no hookah bar on the territory of the hotel, but in the description there is misinformation .. .
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We stayed at this hotel with a 7 year old child. We chose this hotel based on the reviews on this site. We understood that we were not going to a new hotel. Everything worked in the room, cleaning every day. The staff is friendly. The food is good, there was a choice, everything is ok. In general, the hotel fully met our expectations.
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We stayed at this hotel with a 7 year old child.
We chose this hotel based on the reviews on this site. We understood that we were not going to a new hotel. Everything worked in the room, cleaning every day. The staff is friendly. The food is good, there was a choice, everything is ok. In general, the hotel fully met our expectations.
We fully agree with the positive reviews and ratings of 8 and 9 that have been left to us, we confirm.
There are shops in the hotel lobby, the prices are normal, you can go in. If you leave the hotel and turn right, after 50 meters you will see a number of shops. It's not worth going here. Very intrusive sellers, they stick like annoying flies. If you go, they will spoil your mood for sure, the sediment will remain for several days.
We recommend the hotel for holidays with children and / or a relaxing family holiday.
We chose this hotel based on the reviews on this site. We understood that we were not going to a new hotel. Everything worked in the room, cleaning every day. The staff is friendly. The food is good, there was a choice, everything is ok. In general, the hotel fully met our expectations.
We fully agree with the positive reviews and ratings of 8 and 9 that have been left to us, we confirm.
There are shops in the hotel lobby, the prices are normal, you can go in. If you leave the hotel and turn right, after 50 meters you will see a number of shops. It's not worth going here. Very intrusive sellers, they stick like annoying flies. If you go, they will spoil your mood for sure, the sediment will remain for several days.
We recommend the hotel for holidays with children and / or a relaxing family holiday.
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• 8
The hotel is just awful, everything is dead and old, in fact there is only one restaurant in this area, two more restaurants only for money, the beach is dirty in balls and disposable utensils are cleaned on the beach so-so, glass glasses in the hotel are not just plastic just awful. Wi-Fi is not in the rooms, only on the reception and then for the money.
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The hotel is just awful, everything is dead and old, in fact there is only one restaurant in this area, two more restaurants only for money, the beach is dirty in balls and disposable utensils are cleaned on the beach so-so, glass glasses in the hotel are not just plastic just awful. Wi-Fi is not in the rooms, only on the reception and then for the money. I do not recommend.
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Location: located in the suburbs of Hurghada, outside the territory everything is as usual, local shops and the desert, a bit of mountains. But a cheap taxi solves all the problems. 10 minutes to the airport, 15 minutes to the center of Hurghada. Territory: large, beautiful and well-groomed. Beach and pier: the beach is wide and spacious, there are always enough sunbeds.
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Location: located in the suburbs of Hurghada, outside the territory everything is as usual, local shops and the desert, a bit of mountains. But a cheap taxi solves all the problems. 10 minutes to the airport, 15 minutes to the center of Hurghada.
Territory: large, beautiful and well-groomed.
Beach and pier: the beach is wide and spacious, there are always enough sunbeds. From the shore of the water to the heel and then at high tide). Everyone swims from the pier which is 400 meters long. There are several entries into the water, there are not very deep, but there are also very deep ones, you can jump.
Pools: there are several of them, spacious, central heated, there are always sunbeds.
Rooms: we were on the 1st floor near the central pool, clean, with a terrace, the furniture and the bathroom are neat and not tired. They gave me two cards, the only thing was that the castle got sick, the cards were constantly demagnetized, they stopped running to the reception desk, they walked through the terrace).
Food: excellent (for Egypt), varied. Meat chicken, lamb, beef, different types of fish. Vegetables shaft, fruits too. And most importantly, SWEDISH has not gone anywhere, no fucking distributions with queues. Tables are cleaned pretty quickly in most cases they are enough. Do not wait for frills, this is not riskos, lukhari) no one said. On the beach there is a snack with pizza, hot dogs and salads. Everything is edible.
Bars: there are three of them, the central one still works as a snack. Drinking, tolerably, can be worse (as I understand it, there are several types of local in Egypt, here the one that is better) Beer is generally buzzing, bottled, not bodyaga. It's easy to pour as much as you want. There are no special queues, nothing ended with us.
Of the minuses: some incomprehensible redneck on napkins. There are not many waiters, if you do not want to run around yourself, you will have to wait, even for a tip.
The hotel is good for those who clearly understand what he needs. For those who go to the "five" for crabs and waiters with rollers and a fan, you are not here. True, for the money I have not seen such hotels.
Territory: large, beautiful and well-groomed.
Beach and pier: the beach is wide and spacious, there are always enough sunbeds. From the shore of the water to the heel and then at high tide). Everyone swims from the pier which is 400 meters long. There are several entries into the water, there are not very deep, but there are also very deep ones, you can jump.
Pools: there are several of them, spacious, central heated, there are always sunbeds.
Rooms: we were on the 1st floor near the central pool, clean, with a terrace, the furniture and the bathroom are neat and not tired. They gave me two cards, the only thing was that the castle got sick, the cards were constantly demagnetized, they stopped running to the reception desk, they walked through the terrace).
Food: excellent (for Egypt), varied. Meat chicken, lamb, beef, different types of fish. Vegetables shaft, fruits too. And most importantly, SWEDISH has not gone anywhere, no fucking distributions with queues. Tables are cleaned pretty quickly in most cases they are enough. Do not wait for frills, this is not riskos, lukhari) no one said. On the beach there is a snack with pizza, hot dogs and salads. Everything is edible.
Bars: there are three of them, the central one still works as a snack. Drinking, tolerably, can be worse (as I understand it, there are several types of local in Egypt, here the one that is better) Beer is generally buzzing, bottled, not bodyaga. It's easy to pour as much as you want. There are no special queues, nothing ended with us.
Of the minuses: some incomprehensible redneck on napkins. There are not many waiters, if you do not want to run around yourself, you will have to wait, even for a tip.
The hotel is good for those who clearly understand what he needs. For those who go to the "five" for crabs and waiters with rollers and a fan, you are not here. True, for the money I have not seen such hotels.
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• 16
Good hotel, excellent food (meat, fish, seafood, fruits, desserts), nice staff. For families with children, the ideal beach is a shallow 200 meters sandy bottom.
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Good hotel, excellent food (meat, fish, seafood, fruits, desserts), nice staff. For families with children, the ideal beach is a shallow 200 meters sandy bottom.
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• 16
We were a family with 2 small children. I liked everything: excellent food (meat, fish, liver, squid, pastries, a lot of vegetables and fruits, everything is fresh and incredibly tasty), well-groomed territory, a large heated pool. As for the sea, during this holiday we first met with the ebb and flow, but it was more of a plus than a minus - the children were very interested in studying the seabed and its inhabitants.
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We were a family with 2 small children. I liked everything: excellent food (meat, fish, liver, squid, pastries, a lot of vegetables and fruits, everything is fresh and incredibly tasty), well-groomed territory, a large heated pool. As for the sea, during this holiday we first met with the ebb and flow, but it was more of a plus than a minus - the children were very interested in studying the seabed and its inhabitants. Separately, I want to note the seller of sand in front of the entrance to the main restaurant and the owner of the Alibaba store - these are amazing guys! Jasmine Palace, thank you for a wonderful stay!
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In general, the hotel is good, for once. Beautiful territory, many pools, heated pool, cleanliness everywhere, friendly staff, delicious food, large beach, no fish at all and no corals. Be prepared for paid WI-FI, which was very surprising for a 5-star hotel, so not only is it paid, it also works very poorly.
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In general, the hotel is good, for once. Beautiful territory, many pools, heated pool, cleanliness everywhere, friendly staff, delicious food, large beach, no fish at all and no corals. Be prepared for paid WI-FI, which was very surprising for a 5-star hotel, so not only is it paid, it also works very poorly. We did not understand why my husband and I were settled in a room with two separate beds. On departure, they did not give dry rations.
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• 18
We were in February, I really liked it, an incredible spectacle of ebb and flow, a rich coral reef and fish, kitesurf and stand-up surfing. Very professional staff and service. There are no minuses, except for the distance to shopping centers and walking areas, but there is a taxi and we really liked it.
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We were in February, I really liked it, an incredible spectacle of ebb and flow, a rich coral reef and fish, kitesurf and stand-up surfing. Very professional staff and service. There are no minuses, except for the distance to shopping centers and walking areas, but there is a taxi and we really liked it. There were few people, very clean, the pools are constantly cleaned. Separately, I want to mention the spa and the girl masseuse, unfortunately I forgot the name. Enchantress! I recommend for everyone!
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