After reading the previous reviews, I thought either the owner made conclusions or some very dissatisfied people rested in this hotel. I would call it not a hotel, but a holiday home, since you come there as if you were at home, where it is cozy, warm and inviting. Very friendly staff, very friendly host who listens to all your wishes 24/7.
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After reading the previous reviews, I thought either the owner made conclusions or some very dissatisfied people rested in this hotel. I would call it not a hotel, but a holiday home, since you come there as if you were at home, where it is cozy, warm and inviting. Very friendly staff, very friendly host who listens to all your wishes 24/7. Very nice renovation, the room has everything for a comfortable stay! The location of this hotel is just perfect, everything is within walking distance. You can walk to the thermal waters "Lark" in 10 minutes. walking, the thermal pool "Transcarpathia" can generally be seen from the balcony. To the central square, town hall, shops and cafes 5 min. walk. I highly recommend Villa Vera, relax with comfort and coziness)) you are super!
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In September, the number was reserved for me on 11112019 directly from the owner and paid 400 gr. deposit. The day before arrival I called the owner. He said everything was fine, come. The next morning, Mrs. Catherine opens the door and says. that there is no reservation, all the rooms are occupied, she knows nothing.
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In September, the number was reserved for me on 11112019 directly from the owner and paid 400 gr. deposit. The day before arrival I called the owner. He said everything was fine, come. The next morning, Mrs. Catherine opens the door and says. that there is no reservation, all the rooms are occupied, she knows nothing. Two hours later, she called the owner and told me that the owner had forgotten about me, and gave me my deposit. Instead of apologizing, saying that there will be free rooms in two days, let him come. I have been traveling and living in hotels for 30 years, but I have not met such rudeness. Be careful not to find yourself in my situation. Thank you, Ms. Katie, for helping me find housing elsewhere.
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Liked: 1. Great internet 2. Good location. Pool "Transcarpathia" around the corner. 3. Cozy green area. There is a brazier, a parking lot, sun loungers, a gazebo. 4. The presence of a kitchen. I want to note that the owner of the hotel brings delicious drinking water from the well for tea and coffee. There is a coffee maker.
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Liked:
1. Great internet
2. Good location. Pool "Transcarpathia" around the corner.
3. Cozy green area. There is a brazier, a parking lot, sun loungers, a gazebo.
4. The presence of a kitchen. I want to note that the owner of the hotel brings delicious drinking water from the well for tea and coffee. There is a coffee maker.
5. The rooms are spacious, the renovation is not dead. Mattresses are orthopedic. Linen and towels are clean.
6. There is an ironing room.
Did not like:
1. The room was cleaned upon check-in, but in the future cleaning is only on demand, there are a lot of people and the staff can not cope. Although the girls are polite and respectful.
2. You have to ask for toilet paper (they do not enter the room and do not take out the garbage). But this moment can be attributed to the pluses. Leave everything and don't be afraid.
3. The greed of the owner, at this price level, saves on soap and shampoo.
4. There are not enough dishes in the kitchen. We came with our own saucepan : ))) but it turns out we had to take our own plates too : ))
5. There is no hair dryer, but it is not declared.
6. Some rooms face the street and it is noisy to sleep.
In general, I liked it.
1. Great internet
2. Good location. Pool "Transcarpathia" around the corner.
3. Cozy green area. There is a brazier, a parking lot, sun loungers, a gazebo.
4. The presence of a kitchen. I want to note that the owner of the hotel brings delicious drinking water from the well for tea and coffee. There is a coffee maker.
5. The rooms are spacious, the renovation is not dead. Mattresses are orthopedic. Linen and towels are clean.
6. There is an ironing room.
Did not like:
1. The room was cleaned upon check-in, but in the future cleaning is only on demand, there are a lot of people and the staff can not cope. Although the girls are polite and respectful.
2. You have to ask for toilet paper (they do not enter the room and do not take out the garbage). But this moment can be attributed to the pluses. Leave everything and don't be afraid.
3. The greed of the owner, at this price level, saves on soap and shampoo.
4. There are not enough dishes in the kitchen. We came with our own saucepan : ))) but it turns out we had to take our own plates too : ))
5. There is no hair dryer, but it is not declared.
6. Some rooms face the street and it is noisy to sleep.
In general, I liked it.
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Stayed in a double room with a friend. Liked: 1. Good wifi. 2. A beautiful courtyard in the villa, there is where to sit in a pleasant atmosphere in the evening in flowers))). 3. Air conditioning. When we rested it was +37 heat and he saved us. Did not like: 1. Spider kublo with black cobwebs on the cabinet, and many more cobwebs by number.
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Stayed in a double room with a friend.
Liked:
1. Good wifi.
2. A beautiful courtyard in the villa, there is where to sit in a pleasant atmosphere in the evening in flowers))).
3. Air conditioning. When we rested it was +37 heat and he saved us.
Did not like:
1. Spider kublo with black cobwebs on the cabinet, and many more cobwebs by number. The spider then ran across the floor and died from the slipper.
2. One blanket was absurdly stretched on 2 roofs. Probably the second was stolen.
3. When you forget to turn off the conder, they turn it on for you, but they don’t take out the trash or leave the paper. This must be asked from the girls maids separately.
4. The minibar refrigerator buzzed like a tractor and interfered with sleep. As a result, it was cut down and not used.
Room price is too high. For 300 UAH/day you can include breakfast.
The owner of the super businessman was outraged. The hotel check-out is at 12, from the very beginning I asked for a late check-out, with an additional charge, since we had a train at 20:30. As a result, they were fed breakfast and on the last day they said to leave the room at 12. The maid had the suitcases, and we were forced to take care of ourselves outside the villa.
Liked:
1. Good wifi.
2. A beautiful courtyard in the villa, there is where to sit in a pleasant atmosphere in the evening in flowers))).
3. Air conditioning. When we rested it was +37 heat and he saved us.
Did not like:
1. Spider kublo with black cobwebs on the cabinet, and many more cobwebs by number. The spider then ran across the floor and died from the slipper.
2. One blanket was absurdly stretched on 2 roofs. Probably the second was stolen.
3. When you forget to turn off the conder, they turn it on for you, but they don’t take out the trash or leave the paper. This must be asked from the girls maids separately.
4. The minibar refrigerator buzzed like a tractor and interfered with sleep. As a result, it was cut down and not used.
Room price is too high. For 300 UAH/day you can include breakfast.
The owner of the super businessman was outraged. The hotel check-out is at 12, from the very beginning I asked for a late check-out, with an additional charge, since we had a train at 20:30. As a result, they were fed breakfast and on the last day they said to leave the room at 12. The maid had the suitcases, and we were forced to take care of ourselves outside the villa.
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• 5
Anastasia, Kyiv. My husband and I rested for 10 days and enjoyed everything. It is very convenient that there is a good kitchen and a lobby where you can cook breakfast. There is a yard with a green area, as well as a closed parking lot. There are barbecues and gazebos on site. I want to note the good location of the hotel, there is a fruit shop nearby, as well as an outdoor swimming pool sports complex of Transcarpathia, Zhayvoronka is also very close and not far from the city center.
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Anastasia, Kyiv.
My husband and I rested for 10 days and enjoyed everything. It is very convenient that there is a good kitchen and a lobby where you can cook breakfast. There is a yard with a green area, as well as a closed parking lot. There are barbecues and gazebos on site. I want to note the good location of the hotel, there is a fruit shop nearby, as well as an outdoor swimming pool sports complex of Transcarpathia, Zhayvoronka is also very close and not far from the city center. Thank you to the hosts and friendly staff)))!
My husband and I rested for 10 days and enjoyed everything. It is very convenient that there is a good kitchen and a lobby where you can cook breakfast. There is a yard with a green area, as well as a closed parking lot. There are barbecues and gazebos on site. I want to note the good location of the hotel, there is a fruit shop nearby, as well as an outdoor swimming pool sports complex of Transcarpathia, Zhayvoronka is also very close and not far from the city center. Thank you to the hosts and friendly staff)))!
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• 7
• traveled 10 years ago
We stayed at the hotel for a couple of days, the maid met us, she is also the administrator. A very friendly and positive woman (here the rating is "Excellent! "). The hotel does not have a cafe or restaurant, but there is a small kitchen where you can make yourself tea or coffee. The cost of living is 350 hryvnia per day (double room, by phone they previously said "semi deluxe").
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We stayed at the hotel for a couple of days, the maid met us, she is also the administrator. A very friendly and positive woman (here the rating is "Excellent! "). The hotel does not have a cafe or restaurant, but there is a small kitchen where you can make yourself tea or coffee. The cost of living is 350 hryvnia per day (double room, by phone they previously said "semi deluxe"). The room, in principle, is not bad, FROM A HUGE MINUS THIS: in the shower, the window overlooks the street and it is so cold there that there was a feeling that the temperature was below zero (as we did not try to heat it by opening the doors to the room... it turned out only to cool the whole room) Even sit down The HIGHLY CHILLED toilet was a huge ordeal. In the shower cubicle, the holder of the "rain" is broken (I had to hold it with one hand, and wash myself with the other hand and scrub with a washcloth hahaha, sorry. ). Even with the shower doors closed, after taking it, I had to soak up the water from the floor of the shower room. The walls in the room were very thin, you could hear your neighbors talking and you could hear the TV on. And so clean, the bed is fresh, clean. The room has been cleaned. Two towels, soap. Refrigerator (small), air conditioning, TV, heater, Wi-Fi. If you are an optimist, then the above inconveniences will not spoil your vacation)))
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