About the service. It was very noticeable how Russian speakers are treated here. No way. )) Service in this hotel is only for Europeans! On the beach, drinks are brought to the restaurant. To the Russians, even if they asked for it themselves, they waited, but they didn’t wait)) it didn’t bother us much, but still the difference in servicing Russian speakers and Europeans was very felt.
We were in the oriental restaurant on my birthday.
When they brought the main course, meat (which no one ordered) instead of seafood - we waited 20 minutes until the plates were brought, then I asked the waiter to invite his chef - he brought the plates, but we had already turned around and left. The mood was already spoiled ...I am silent already about the fact that no one even congratulated. We even rested in 4-ka for a birthday, always congratulated solemnly even without surcharges. We found a lot of pluses for ourselves, we didn’t get hung up on these little things, but there are other hotels, for the same money, where everything is still on a completely different level. Everything in comparison...
We were very pleased with the food, we liked everything. The hotel area is beautiful, not far from the sea (considering that this is the second line). Loved the kids water park. Of course, they were satisfied with the rest, but not with the hotel.
They settled us quickly, we arrived in the evening. Gave quite a comfortable room overlooking the pools and the Italian restaurant. The pizza there is very tasty. In general, we were satisfied with the food, a very large selection of places to eat, several places. And the main restaurant has a lot of food.
We went to the beach in Al Daw, but without fanaticism, the children liked the children's water park. There, on the beach, there is a separate place for eating tourists from Aqua Magic.
In general, everything worked out. Children were not offended, in the bars they fulfilled all their countless requests. They were friendly with us, everything suited us.
The room was standard so we didn't expect too much. No mold, dust or paint smell. They cleaned it when we needed it, otherwise we hung a do not disturb bag on the door.
We plan to return to this hotel for my husband's birthday, let him rest and rejoice. Adult slides, by the way, are cool. And a river along which you can swim along the entire hotel. Very nice.
I really got sick of choosing a hotel, because any of them has both pluses and minuses, incidents and different reviews. So after reading mine, you can figure out if it suits you.
So, it's important: correctness works everywhere, as you do to someone, so to you!
- We settled in a couple of hours, not at 15.00, as the hotel has the right, but around 11.00. She just came up and asked periodically if the number had appeared. But at the reception there were such chairs that I didn’t want to get up - sleeping in them after a night flight was just right. And yes, breakfast was offered immediately upon arrival.
- Number. Good. The cabinets are flimsy, but so what : ) The rest is very decent. We took a double, two rooms, because we were resting with a 9-year-old child. It was convenient to go to the dining room, as well as to the ship.
- Pools. This one for children with a ship is a bomb! No, BOMB! Suitable for children from one year old and at least up to 10 (children older did not come across). The staff keeps order, opens at 10.00 and works until lunch, then opens after lunch and until the evening. Here you have water shooters and slides and a bunch of fountains in it, an overturning barrel of water. Slides for adults are also class! )) You can go on adult slides with a height of 120 cm or more. Pools for adults are 140 cm deep, but children can also come here if they are wearing life jackets or armlets.
There is also an artificial river on the territory, I sat in it on a circle (there is one right there) and you swim for yourself, it carries with the current.
- The sea chose to have a sandy shore. That is, it is not here for divers and lovers of beautiful corals. They are not here. He is here just for swimming, there is enough coastline. Sand in places with shells, I was fine. The hotel is located on the 2nd line, but walk to the sea for 10 minutes at a leisurely pace. When it used to be settled on the 1st line of other hotels, it was possible to go to the sea longer.
- Nutrition. Norm too. Be able to combine what is offered. I preferred meat and vegetables, the latter drizzled with butter, spices and gud. And so, breakfast: omelettes, cereal with milk, buns, fruit. Yes, too lazy to describe. I ate until I was full and chose what I liked) I didn’t see anything special from the food, but in general everything was delicious. They gave out as much food (almost all dishes had distributors) as you want. It is a pity that many take as much as they do not eat (and people of any nationality). The hotel practically does not offer seafood - you can take this into account. There is fish, but the choice is small, more often pangasius, there was like tuna and something from small fish.
Local booze, all sorts of alcoholic cocktails suited me. Juices are sugary, I don’t like, I don’t drink. Water is everywhere, in the room, at bars, in the dining room, take it - I don’t want it. As I understand it, they have a Cosa-Cola plant, so local drinks have become tastier, more precisely Coca-Cola, Sprite and Fanta have become like ours. Coffee is so-so, if it's easier - be)) from vending machines. And a lot of ice cream : ) - refrigerators open from 12 noon and you can take it for free.
- Entertainment. Classic. Aerobics, some games, darts, golf, mini-football (what I noticed), table tennis. There is a children's room, good, a lot of toys. A playground that becomes popular with children after the heat has subsided.
- The public. Many Arabs, Germans, Spaniards, Poles, Hungarians, Dutch? Behavior? Yes, as in any nation, there are rednecks, there are cultural ones. The latter is more, it's nice. They also eat a lot, and everything is the same as we, preferring perhaps more cakes and bread. Yes, and the Arabs here can be seen that those who can afford to stay at the hotel. Well, children, and what about children - absolutely everyone performs for french fries!
- Season. We took a vacation from 18.09 for 10 days. I love heat. But at this time of the year, the heat is not hellish, for me it’s generally moderate, just wait out the lunch period. Degrees from 27 to 35.
Everything. I am silent for this. Hotel recommend)
P. S. Simka bought at the airport. We do this not the first time. If you want the Internet - don't be stupid - buy a SIM card and business : )
Of course, you won’t wake up hungry, but there’s nothing tasty either... they give the most deshman fish... like pangasius or something similar to crucian carp, which is impossible, they gave sushi once a week, that’s still disgusting. The a la carte restaurants serve delicious food. . . especially the one on the roof. Once they wanted to have a bite to eat at night, went to the lobby bar, didn’t find anything... asked the waiter, brought a huge package of rolls like dry rations for departure, in short, they didn’t understand who didn’t understand whom. Snacks between lunch and dinner are not edible, hot dogs, burgers are poison.
Animation norms, that would not be boring. Some waiters in the canteen extort tips for bringing drinks, okay, God bless them gave $ 1, the next day I forgot to take money in the room, he brought drinks, but did not receive money, and the next day I already took the money and immediately gave $ 1, but he pretended to carry them until I went myself, honestly this is not a problem at all, and he ran behind with drinks, no thanks.
We ended up in this hotel and in general in Egypt by accident, instead of Turkey... we were very sorry that we didn’t wait for the opening where Utopia Worid was waiting for us, which of course is incomparable and for the same money for two 157.000 rubles. And my daughter got poisoned and we were in the hospital with another family from our hotel, they were all poisoned... we all decided that it was plums, otherwise the food was fresh if anything. What I liked is the change of beach towels as you want. 5000 rubles evaporated from the bag, and the change was left, but of course it was my fault that I didn’t put it in the safe.
The food is delicious, cocktails are made from local alcohol, but they are delicious and beautiful, there are shops and the Element club on site, animators invite you to visit, hotel guests have free admission and a cocktail.
Upon check-in, they changed the room for free, we waited 20 minutes and took into account all our wishes, excellent staff, they do the job one hundred percent
Daily program such as darts, zumba, water aerobics.
In the evening we were not really, songs, dances, a game of bingo, children's a la carte restaurants, three out of 5 can be visited for free at a time, it may depend on the tour, deliciously crazy, the first three evenings we dined there.
Beautiful cozy beach, sunset sand.
There are several fossils like a reef and there are fish there, we swam every day, but this is not an option when there is a live reef, a restaurant on the roof, a sky bar on the roof, a swimming pool on the roof, everyone did not immediately realize that there is a relax zone on the roof with bar and pools, saw from the balcony what people want
The hotel is family, there are not so many people without children, for children there is everything you need, plus a boat and a water park, a super lazy river.
The surroundings have not been studied, the farther from the hotel the more difficult it is to move because of the merchants, they just don’t give a pass, there is no such thing near the hotel, the sellers in the shops are much more modest.
Upon arrival we were met with a sign at the airport, on arrival at the hotel asked if we want to first get the key to the room, or go to breakfast. We chose the latter) Breakfast standard: yogurt, pancakes, Belgian waffles, omelets, oatmeal, slicing, fruit, pastries, fresh fruit for a fee. I will note that in 2018 the pastries were much better and tastier! There were no queues in the restaurant. Self-service. In principle, it was clean, but the devices are not in ind. packers, masked waiters, measure the temperature at the entrance, but somehow selectively, antiseptics were only at the entrance, and I would like to stand at every table)) Returning to the reception were pleasantly surprised that we were given a femme number instead of deluxe!
Room - at least 2 rooms.
, but small, in one room a large bed, and in another tiny two beds and a window. We were comfortable with a child in one room and a husband in another. But ...Our building, as it turned out, was right outside the courtyard, where the evening shows took place. That was trash! We used to go to bed at 21:00-22:00, and at this time the show was just beginning) even with the balcony door closed it was impossible to sleep, we ran to a small room to the child. If tourists with children, and used to go to bed early, in any case do not settle near the building 4! Last time we lived in the 7th, there are superior rooms, we were perfect! Cleaned normally, several times deprived of $ 1. The minibar was filled daily with circles, juice and water.
I will return to food, in the first days of our stay lunches and evenings were also without "requirements", began to strain self-service, and scattered food (But somewhere on 30.04, 1.05 came a lot of tourists!
And the trash started) for dinner the food was behind the glass, but one person to distribute 6-8 dishes!
The queues are huge, the quality and nutrition are even worse ...You will not be hungry, but very primitive.
Due to the influx of vacationers for the holidays, the beach is full, sunbeds on sunbeds, which were occupied at 06:00-06:30 in the morning!
Lots of little kids! She was with a 10-year-old child, but screaming, squeaking, crying, heard from all sides))) It was unrealistic to swim in the sea, my daughter just learned to swim, will not swim to depth, and near the shore and balls flew overhead, and from water pistols water poured)
I want to note that it was still clean on the beach, a hotel employee constantly went with a package and collected garbage.
Animation is active, both children and adults) we did not go, this is my observation.
Will I come to the hotel again? Probably not)
I do not know how to write reviews, so do not judge harshly, but if there is food, write, I will answer from memory)
1. This is animation noise up to 23, but you quickly get used to it and don't pay attention.
2. The cleaning of our room (since my sister was ok with this) was carried out when we called the reception and said that no one came to us. The bed was changed, fresh fluffy towels, heaps of shampoo / gels and pleasant fragrant soap.
The room itself is clean, comfortable, not shabby, with a balcony, we even saw a piece of the sea)) There is a mini-bar, replenished daily with juice, cola and water. And a very important plus - working Wi-Fi throughout the hotel.
Heated pools, the first days they swam only in them, because. The sea was cold and the wind was cold. There is a mini water park, my husband liked it))
The food is really 24/7, delicious pizzas, burgers, fruits, ice cream both on the beach and on site. The food is varied, everyone will find something to their liking, a la carte restaurants worked, the Sky restaurant is generally a bomb, you need to go there in the end, to consolidate the overall positive impression))
There was always some kind of program in the children's room, animations in the evening, but we only went to the nursery.
You can also eat burgers there until late at night))
The beach is sandy, on the territory of the hotel chain - very beautiful, you could drive up, or you can go. You can also play mini-golf there, lie down in hammocks, we also saw a jacuzzi, but it was too hot to try)
I liked the room, everything works, the cleaning is of high quality.
The water park worked, the child was delighted with the ship in the children's area. Pools are clean and lifeguards are always on duty. In general, there are many pools, a lazy river flows through the territory. The area is very beautiful.
The food selection is excellent. There was enough of everything, the meat (beef) was just super, the first courses also “went”, feeding the child without any problems at all. Lots of drinks, no alcohol.
Although the hotel is the second line, it is a pleasure to walk to the sea along the beautiful territory of the sister hotel, no more than 10 minutes very slowly. You can drive up, but we always went on foot. The beach, as for a city hotel of a fairly decent size, good sand and entry into the sea, I liked it. You can also swim with masks, there are corals with fish, we are not pros, we had enough beauties. The water is warm from the sea in awe.
What about leisure. We went out to the city, there is a Carrefour supermarket nearby, the mango season has begun... mmm... at prices: mangoes 15-20 pounds / kg depending on the variety and size, watermelons 5 pounds / kg, saw figs, forgot the price, apples 18 pounds . The dollar exchange rate is almost 16 pounds.
The promenade area is excellent, in the evening it’s best to walk before going to bed, it’s not hot. The Egyptians missed the tourists, everyone is sincerely happy, and we are so glad for the opportunity to relax, swim in the most wonderful sea and enjoy ripe mangoes))). Have a good rest and may no virus defeat us. Thanks to the hotel and the country as a whole for the hospitality. We miss you already.