True Beach Resort 5*– Reviews

16
Rating 4.310
based on
16 reviews
№55 in the hotel rating Marsa Alam
4.6 Rooms
4.8 Service
4.5 Cleanliness
4.1 Food
5.0 Amenities
The hotel is located on the first line of the city of Marsa el Alam. Guests have access to an outdoor swimming pool, fitness center, garden, terrace, bar, and private beach. Renovation: 2023 (in rooms, public areas, beach). The hotel is designed for both families and couples, groups of friends or individual travelers.More →
аватар skovalenkocom
 •  traveled 3 years ago
Rating 1.0
I want to save everyone from wasted nerves and money, especially those who go to watch the sea! This hotel made me write a review for the first time!! ! I am not picky, and I always go in search of pluses and in a good mood, but there was a feeling that we were simply thrown for money. The hotel was advised in a travel agency, I also read reviews there, which were clearly written under the supervision of animators (I know, I wrote it myself). … More ▾ I want to save everyone from wasted nerves and money, especially those who go to watch the sea! This hotel made me write a review for the first time!! ! I am not picky, and I always go in search of pluses and in a good mood, but there was a feeling that we were simply thrown for money. The hotel was advised in a travel agency, I also read reviews there, which were clearly written under the supervision of animators (I know, I wrote it myself). This is not the first time in Mars and Egypt, I know what budget 4 and 5 look like, but here we ended up not at 4, but at the camp site "at Mikhalych in Genichesk. " And when they write that "this is the cheapest hotel in the selection, what did you want? ", sorry 900 bucks, it's definitely not worth it, and it's very strange that it is higher in price than the other 4.
There is no reception, it's a one-story tent with carved wooden columns, Wi-Fi is barely there and every day you need to take a piece of paper with a password, dim light, it's very dull to sit there in the evening. During the two days of my stay there, I did not watch evening entertainment, there was nothing to do. The hotel itself is a building in the middle of the desert, no greenery around, no fences, you can see the desert, the wilderness. no feeling that you are safe. The room for a small thank you received immediately, large, good on the 2nd floor. But the faucet in the bathroom is wrapped with electrical tape, so that when you turn on the water, it immediately pours from the shower onto your back or head. The shower itself is fixed (in order to wash tender places you need to twist well) and directed outside the glass door - all the water is on the floor. The magnifying mirror is literally fixed with snot, it's scary to pass by.
I'm going overseas and the beach, but even here it's a complete mess. After breakfast, beach towels were no longer enough, I managed to get one in the evening. There are simply not enough sun loungers at all, and this is in the month of January with a half-empty hotel! We wandered along the beach until someone left the beach and gave up their sunbed. The next day, immediately after breakfast, there were no sunbeds again, everything was busy, I turned to the beach boy, to which I heard: wait 30 minutes, and if you don’t like it, go to the reception. Why should we wait for someone to get up? The sea is a shallow waist-deep lagoon, with rare brown coral bushes and two fish. There is nowhere to swim - it is very shallow and scary to comb your stomach against rare dead corals. The entrance from the shore is also strewn with broken dead coral, more like concrete. There is no pontoon to the outer reef, and it is unrealistic to reach it. In the distance to the left you can see where the reef begins, but there are locals standing there and demanding 5 bucks for swimming along the free corals in the free sea. There are a couple of broken ceramic urns on the beach, a toilet near the dining room and near the pool, the doors do not close (all of them? ), The bar is also only there. There are 4 tired palm trees throughout the territory. Don't be fooled by the pictures - they turn out really beautiful, the color of the water, the rocker by the water create a good effect.
Dining room: on the shore, there are a couple of tables on the street, but there is a draft, and this is really a factory canteen, with a shameful queue, a minimum amount of food, plastic leaky cups-granchaks, dark and miserable, the number of tables is also not cleared for all guests, come and wait for someone to get up. If the food in one of the vessels is over, they do not report it, although they cook it well. There is no choice between meat and fish. Cakes are all the same - just anointed with a different color of cream. Fruits - pomegranate and quince (delicious). Cleaning: they don’t clean, in the evening they turned to the reception - only after that they cleaned up, although I hung a sign asking for cleaning. They also could not get through to the reception, we had to go, and there they gave us a long personal number - call it.
The situation with sunbeds finished me off completely, through the hotel guide they changed the hotel to 4 of the same price category. The minimum surcharge and we are in paradise with a pontoon, a large beach with palm trees, a gorgeous reef, a bright, beautiful restaurant with delicious food. A couple flew in with us, for the first time in Egypt, they said more to Egypt with a single foot! Thank you hotel. This is a place where you can catch depression for your own money.
аватар vip_isto_mail_ru
 •  traveled 3 years ago
Rating 5.0
I rarely write reviews, but I had to, so that others did not get like us! The territory is small, there is little greenery, poor service, we could hardly wait until we were settled, it was already 19:30 when we arrived! The room, no words, was without a TV, everything was leaking in the bathroom, the front door did not close with a lock. … More ▾ I rarely write reviews, but I had to, so that others did not get like us! The territory is small, there is little greenery, poor service, we could hardly wait until we were settled, it was already 19:30 when we arrived! The room, no words, was without a TV, everything was leaking in the bathroom, the front door did not close with a lock. Do not recommend, waste your time and money! The front desk is generally rude and insolent! Avoid this hotel!
аватар valvis
 •  traveled 3 years ago
Rating 5.0
Rested from 20 to 28 January 2021. 1) There is no pool with warm water, every day the management said that they would turn it on tomorrow, they didn’t turn it on, it’s cold here in December and we hoped to swim in the pool, only 10% of the number of tourists swim in the sea. 2) There are fewer sunbeds than people, there is not enough for everyone, there is a struggle for sunbeds and, especially for mattresses. … More ▾ Rested from 20 to 28 January 2021.
1) There is no pool with warm water, every day the management said that they would turn it on tomorrow, they didn’t turn it on, it’s cold here in December and we hoped to swim in the pool, only 10% of the number of tourists swim in the sea.
2) There are fewer sunbeds than people, there is not enough for everyone, there is a struggle for sunbeds and, especially for mattresses.
3) There are very few mattresses, many people tie mattresses to sunbeds with wire, like a wind screen, others try to tear these mattresses off.
4) The staff does not follow the beach, you have to get up at 6:30 to take a sunbed.
5) Towels are occupied by sun loungers, and towels must be returned at 17:00, in the morning they do not give out towels until breakfast, you have to spin.
6) Until they gave 2 dollars to the cleaner, he did not wash the floor, the sand lay still.
7) In order to beg for more money, the cleaners knock in the morning, in the afternoon, all day and ask about the state of affairs.
8) The beach is shallow - to go up to the chest, you have to walk 500 meters.
9) The excursion to Luxor is good (85 dollars per person), the guide was sensible, but it takes 6 hours to go there and 6 back by bus. There are no more tours.
10) The staff is cheeky, not well-mannered and untrained Do not recommend, unless you can find something better in this price, then you can go, but somewhere from the beginning of April March to mid-October. We hit a period - 21-23 degrees during the day, 13-17 at night. Wind - about 30 km / h. There are few screens from the wind and people put mattresses and sun beds as screens.
аватар Alenaskvirenko
The description says that the hotel has a heated pool - this is a lie, not a single pool was heated in winter !! ! It was one of the important factors in choosing a hotel! The rooms are dead, the mattresses - tin - you get up, and after you there is a dent! The food is monotonous, for breakfast in general, except for eggs and feta with vegetables, there is nothing to choose from! Very far from the airport, 1. … More ▾ The description says that the hotel has a heated pool - this is a lie, not a single pool was heated in winter !! ! It was one of the important factors in choosing a hotel! The rooms are dead, the mattresses - tin - you get up, and after you there is a dent! The food is monotonous, for breakfast in general, except for eggs and feta with vegetables, there is nothing to choose from! Very far from the airport, 1.5 hours drive. They cleaned so-so, and despite the fact that they left 1 dollar each, in 10 days they only twisted something out of towels, although we were with a small child. In general, if you only need the sea, without borders - this is here!
аватар yuliazhevago
 •  traveled 3 years ago
Rating 7.0
To begin with, we have something to compare with in all areas of Egypt. And I will give my review objectively, only having flown from there. Advice from where to fly: it doesn’t matter - the main thing is a direct flight to Marsa Alam (all hotels will be very close from their airport), but we didn’t know about this and drove 4 hours by bus through Hurghada upon arrival. … More ▾ To begin with, we have something to compare with in all areas of Egypt. And I will give my review objectively, only having flown from there. Advice from where to fly: it doesn’t matter - the main thing is a direct flight to Marsa Alam (all hotels will be very close from their airport), but we didn’t know about this and drove 4 hours by bus through Hurghada upon arrival. Everything else is super: we settled in immediately, we were also offered a choice of a view from the window - at no extra charge! Things were brought into the room, dinner. The staff is friendly, it is clear that they are trying to please the guests in everything, if something breaks, they immediately fix it. Someone left a review for a palm tree, so they demolished it)))) so that they would not take a picture of it.
The room was cleaned daily, special thanks to Muhamed and the swans and the heart, and met every day to find out if everything was to your liking! When we gave him chocolate, his joy knew no bounds))) 3 pools are clean and well maintained. The cooks cooked very tasty, there was both fish and varieties of meat. The sea was on site. There were a lot of tourists from Italy and Germany. We were satisfied with everything. There was almost nothing to complain about (yes, you need to re-tile somewhere). About animation, entertainment needs to be reconsidered)
In general, if you are tired of problems at work, the bustle of the city, teenagers)))) you are here!! !
Нашла такую красоту на дне моря Вид с мансарды Вид на главный бассейн Красивая фотозона для селфи Ресепшен
аватар marishka091010
 •  traveled 3 years ago
Rating 2.0
In Egypt, especially in Mars, this is not the first time, but such squalor has not been met. I will not say that we paid cheaply, our ticket for two cost $ 700. For that kind of money, we got a dirty room with non-working plumbing. A view of a dusty gym, the complete absence of normal lighting in the room in the evening. … More ▾ In Egypt, especially in Mars, this is not the first time, but such squalor has not been met.
I will not say that we paid cheaply, our ticket for two cost $ 700.
For that kind of money, we got a dirty room with non-working plumbing.
A view of a dusty gym, the complete absence of normal lighting in the room in the evening. The light was so dim that I had to use flashlights on my phone to see anything.
From normal, working air conditioning and electric kettle and clean bedding.
The territory is not well-groomed, the pool, which they put up everywhere like a business card of their hotel, is not washed or cleaned in principle. Bleach is just pouring, which stinks in the evening on all sides. The water is muddy and it is disgusting to walk past the pool, not to swim in it.
"Restaurant" is not even a roadside eatery. There are few places, there is little food, it is edible, but you need to come earlier, stand in a humiliating queue so that they put you a teaspoon of food, and if you ask for a second one, they give you a half with such a favor that it’s better not to eat.
Staff is a separate issue. They don't give a damn about you and they treat you with disdain, everything from the administrator at the reception to the waiter in this "canteen".
Toilets are clogged and smelly.
Nobody is engaged in the beach and you need, as in the canteen, to get up earlier in order to take a sunbed with a mattress and not broken.
The sea is only for those who do not know how to swim, at best, after walking more than 500 m, you can go up to your chest, and then if the tide is high, and it rarely happens, for a couple of hours.
There is a reef, but very small with small fish, which will most likely die soon, as there are constant low tides.
After going 800 meters to the left, there is a lagoon with a beautiful reef, BUT it is all littered with plastic, cellophane and various garbage, there are two locals on the shore who charge $ 5 for you to swim and look like a beautiful turtle, coral fish and all living creatures dies. If you do not pay, they will grab you by the arms and will be ready to drown you with threats. Somehow we arrived early and managed to snorkel for free, collected a huge bag of garbage, pulled it ashore, but no one needs anything, everyone is ready to pay and look at this trash can. It's horrible!!!
Bottom line, I DO NOT RECOMMEND.
They are only ready to take all the money from you, while giving nothing in return.
аватар kobrin43
 •  traveled 3 years ago
Rating 7.0
A small and very simple hotel, which has no name at the entrance. around the desert hotel. There is very little greenery, a few palm trees on the beach, half of them have dried up. The lagoon is very shallow, due to the specific smell, corals with fish should be well looked for, the wind in a day. Half of the rooms are faulty (the doors do not close to the toilet, the balcony (both on the first and second floor), the air conditioner, refrigerator do not work, the TV is not silent at all, there was no hair dryer, safe, also missing. … More ▾ A small and very simple hotel, which has no name at the entrance. around the desert hotel. There is very little greenery, a few palm trees on the beach, half of them have dried up. The lagoon is very shallow, due to the specific smell, corals with fish should be well looked for, the wind in a day. Half of the rooms are faulty (the doors do not close to the toilet, the balcony (both on the first and second floor), the air conditioner, refrigerator do not work, the TV is not silent at all, there was no hair dryer, safe, also missing. Changed several rooms It's good that the man's hands are in the right place. The keys to the rooms in the buildings match. Seeing that someone is there, they go.
Cleaning daily. Beer at the bar for $ 3. There are several shops with space prices, explaining that they have everything very expensive on Mars Alami. Who flies from Hurghada, then 3.
5 years to get to Mars Alam.
Flew from join up, guide Bashir 'lion man', I do not understand how he still works there, does not answer calls and messages in viber. My recommendations for this hotel would be, first of all, a pontoon, for those who like to swim, and secondly, to cultivate greenery and at least one employee who could communicate in Ukrainian.
аватар __322059
I recommend the Deep blue in hotel, BUT there are suggestions for improving the work of the team: 1. Entrance and reception: they need renovation and modernization, there is no air conditioning, the hall does not correspond to 4 *, it is not comfortable. The reception staff is not hospitable, does not hear, does not greet, does not say goodbye, does not see off, does not meet, does not offer to drink water from the road. … More ▾ I recommend the Deep blue in hotel, BUT there are suggestions for improving the work of the team:
1. Entrance and reception: they need renovation and modernization, there is no air conditioning, the hall does not correspond to 4 *, it is not comfortable. The reception staff is not hospitable, does not hear, does not greet, does not say goodbye, does not see off, does not meet, does not offer to drink water from the road.
2. Territory: there is little greenery, children clean the pool, rarely turn on fountains and massagers, the backlight does not work in the evening. There is no shower near the beach! There is a good gym, but it is very dusty. The children's room needs a complete renovation, there is nothing.
The toilets are good, but when you go there, there are not enough fans. In the toilet near the restaurant, in the first booth, there is always water, which the cleaners do not pay attention to and sometimes there are no towels and toilet paper.
Please pay attention to cleaning the beach and the area around the pool (cleaning ashtrays, wiping tables and sunbeds).
3. Restaurant: Drinks served in plastic bowls, few napkins, no toothpicks, chipped dishes.
4. Pay attention to plumbing.
Holidays at the Deep blue in hotel are designed for a quiet family vacation. But in general, the hotel is very promising: the sea is 30 meters from the rooms, huge swimming pools, a beautiful courtyard, a wonderful bar, a restaurant, all this is very beautiful and comfortable.
The staff is friendly, hospitable and smiling. We express our gratitude to the pearl of the Deep blue in hotel - manager Victoria for taking care of the guests, warm and cordial welcome, quick response to requests, for creative ideas, it is clear that the person devotes herself to her work, her professionalism is felt, we were touched to the core by the moment of departure, when Victoria was interested, worried about comfort during our stay.
We express special gratitude to the restaurant staff for preparing delicious, varied food, for quality service, for a sense of humor, and excellent service.
The cleaning of the rooms by the staff is done on time and with high quality.
Sincere thanks to everyone! Please consider our wishes for further, long-term cooperation.
аватар Star-T
 •  traveled 4 years ago
Rating 7.0
The rooms are large and all with a view of the sea and the main pool, there is very little landscaping. The beach is good, the restaurant where they eat with a view of the sea, the staff greeted us cordially and with music and tambourines. The hotel has changed owners and they promise that everything will be fine with them. … More ▾ The rooms are large and all with a view of the sea and the main pool, there is very little landscaping. The beach is good, the restaurant where they eat with a view of the sea, the staff greeted us cordially and with music and tambourines. The hotel has changed owners and they promise that everything will be fine with them. In my opinion, if it is within 15000-18000 UAH for 2, then you can go. You understand, there is a desert around the hotel.
аватар illyamaslov
 •  traveled 5 years ago
Rating 7.0
The hotel is "fresh" - opened 3 months ago under new management after a period of downtime. It can be seen that it was built a long time ago, but at the moment it is clean - mold and rust have not been found. Plumbing works poorly - age affects. The barrels in the toilet are stuck, the shower turns on with difficulty. … More ▾ The hotel is "fresh" - opened 3 months ago under new management after a period of downtime. It can be seen that it was built a long time ago, but at the moment it is clean - mold and rust have not been found. Plumbing works poorly - age affects. The barrels in the toilet are stuck, the shower turns on with difficulty. As in Hurghada, the pressure and temperature of hot water slowly pulsate.
The staff is enthusiastic about their work - all are friendly and polite. Improvement of living conditions, replacement of the room, additional services, of course, for a fee to responsible persons. For $ 10 we were settled in an average room, but moved to a good one a couple of days later for free, when we made a personal acquaintance with the hotel manager.
The food is top notch - the chef is a pro. Buffet with fish, two or three types of meat and side dishes. Every evening some kind of special offer (baked turkey / barbecue / kebab). The waiters are kind, but they are in no hurry to fulfill your order and often forget, despite the fact that the hotel was not full. Alcohol is available locally only. If you bring your own - all the locals are asked to try.
Beach: sun loungers, coral sand, umbrellas, wind screens. You can enter the water only in shoes - there is no sand at the water's edge, bridges are also everywhere flat, but rough reefs. But after 10 meters there is already sand, to the corals another 50 meters. The reef goes around the coast and forms a quiet lagoon - there are never waves. Depth to the reef from knee to chest. A great variety and variety of corals and fish - you can swim for hours with a snorkel. But there are rays in shallow water and sea urchins, where it is deeper.
Entertainment: a team of 3-4 young people in the evenings in a restaurant dance to music from one speaker and play skits. The city can only be reached by taxi - prices from $ 15 for a round trip. Near the hotel there is only a diving center with very high prices. There are several shops with souvenirs and clothes on the territory of the hotel. Excursions at the hotel do not offer any - but on a call from the reception, a local guide from the city will come to you and offer a standard set (trips to Luxor / Aswan, safari, diving, visit to the local reserve)
Conclusion: a good option if you are ready to spend all your time in a hotel on the beach and are ready to put up with quiet, boring evenings (TV is also only in foreign languages ​ ​ and there are about 10 programs)
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Отель находится на первой линии города Марса-эль-Алам. В распоряжении гостей открытый бассейн, фитнес-центр, сад, терраса, бар, частный пляж. Реновация: 2023 г. (в номерах, общественные места, пляж). Отель рассчитан как на семьи, так и на пары, группы друзей или индивидуальных путешественников.

Location Международный аэропорт Марса-Алам находится в 84 км.
Description of the beach Протяженность 260 м. Павильон на пляже, душ на пляже, питание и напитки на пляже (платно).
  • 1st line
  • private beach
  • sand beach
  • sun loungers
  • umbrellas
  • beach towels
In a hotel

Круглосуточная стойка регистрации, услуги консьержа, услуги по глажению одежды, круглосуточная охрана, трансфер оплачивается отдельно, отопление, крытый бассейн в СПА.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • heated swimming pool
  • safe
  • free wi-fi
  • laundry
  • hairdresser/beauty salon
  • non-smoking rooms
  • payment by payment cards
For kids Развлекательные программы для детей.
  • children's swimming pool
  • playground
  • kids club
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports Живая музыка/выступление, ныряние с маской и трубкой платно, массаж платно, анимация (ночные развлекательные программы, дневные развлекательные программы), дартс, поле для мини-футбола.
  • sauna/bath/hammam
  • jacuzzi
  • volleyball
  • gym
  • aerobics
  • yoga classes
  • animation
  • organization of excursions
Description of rooms

158 номеров.

In the rooms

Кондиционер, ванная комната, телевизор, мини-бар, бесплатный Wi-Fi, бесплатно сейф, набор для приготовления чая и кофе.

  • bath / shower
  • hair dryer  FREE 
  • safe  FREE 
  • air conditioner
  • fan (not in all rooms)
  • cable/satellite TV
  • plasma tv (not in all rooms)
  • phone
  • balcony/terrace
The address 17 KM South Marsa Alam 47; Abu Ghosun road , red sea, 84721 Марса-эль-Алам, Египет
Phones: 00201279000085
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. На пляже есть шезлонги (платно), зонтики (бесплатно). Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам, yes. Вы можете прекрасно провести время за игрой в волейбол. Для поддержания хорошей физической формы отель предлагает посетить тренажерный зал, аэробикой, йогой. О том чтобы Вы ни минуты не скучали позаботится анимация. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой.