iHot@l 4*– Reviews

23
Rating 5.110
based on
23 reviews
№66 in the hotel rating Sunny Beach
4.8 Rooms
3.2 Service
3.5 Cleanliness
3.7 Food
5.0 Amenities
The hotel is located among lush vegetation in the northern part of the sea resort of Sunny Beach. Suitable for families.More →
аватар t.ja.78
 •  traveled 9 years ago
Rating 1.0
horror. I'm suing. if I don’t get it, I’ll apply to another, I’ll get to the UN.... 4 stars?? ? old, dirty, terrible food. never ate a salad. muck. only breakfast is ok. 2 weeks 1 times there were apples. the rest of the days are hard peaches and sour plums. and all. the food is the same. , pasta floats in water. … More ▾ horror. I'm suing. if I don’t get it, I’ll apply to another, I’ll get to the UN.... 4 stars?? ? old, dirty, terrible food. never ate a salad. muck. only breakfast is ok. 2 weeks 1 times there were apples. the rest of the days are hard peaches and sour plums. and all. the food is the same. , pasta floats in water. yes. sorry no photo. they still add it. All inclusive? . elevator not working and NO HOT WATER. . YES!! ! don't believe?? ? maybe 4 hours a day. I couldn't imagine such wickedness. you go from the sea at 19 o'clock, it's cold, but you don't have water here. I carried hot water from the 1st floor in a bottle. They took a hairdryer at the reception and after bathing in cold water they warmed themselves - - everything was recorded by the tour operator-girl. and signed by the witnesses. mattresses stick out horror springs. pizza by the pool, the dog will not eat. how others only ate it... believe me, I have been to many places, I have not seen this. well we were settled not on the side where the animation and noise. but behind the door all the noise is heard, birds, swallows in the morning on one side, seagulls on the other. they have nests and seagulls on the roof. And the workers don't clean them. well, I always have earplugs with me. . but you can't here. they were given 4 stars 30 years ago. and now -1. they came to the end of dinner and lunch, and then queues. and on the street too. who is evil, write me an email. will be witnesses. they must be punished. I was there from nerves in the hospital for 2 days. , I didn’t drink alcohol. 2 drinks in one hand! table
Whoever writes good things here - don’t believe “those !!!! . this is written by rogues. who don’t know what 4 stars are . . there are no shelves in the shower. they give one toilet paper per room. . and if diarrhea ?? ? old bed. fu . if you keep silent, so they will. go to court and return part of your money, if they refuse, write to the UN. in Russian. the address is on the internet. within 6 months. the toilet in the bar smells and stinks, the bartender is wearing glasses, son one of the workers. put loud music so that no one could talk, annoyed him. they didn’t give more than 2 glasses of alcohol per person. I went for water, because I don’t drink alcohol, he began to kick me out. after which I went to the boss "They didn't even apologize. Don't take a ticket there. If you turn over for a day-2, then it's fine. Sheets are smaller than a dirty mattress. Mattress with springs, sleep more" but
I cursed you. because of you only got into this barn, The guy in the photo - he smiles - is a good one. pay attention to the sign - no more than 2 glasses per person!
the sea is not far, but everything is minus I put pictures I put pictures. horror. queues for food here and in the canteen. went to the end... not a single shelf. no hot water
аватар o.pankiv.777
 •  traveled 10 years ago
Rating 1.0
we were advised this hotel for a holiday with a small child)))) it's so horrible that I can not tell you in words))) To begin with, no one told us that in the room they are not responsible for your things .....The hotel itself is so smaller. the room itself is not perfect, everything is very old, there is a small fungus in the bathroom, no cleaning, very minimal . … More ▾ we were advised this hotel for a holiday with a small child)))) it's so horrible that I can not tell you in words))) To begin with, no one told us that in the room they are not responsible for your things .....The hotel itself is so smaller. the room itself is not perfect, everything is very old, there is a small fungus in the bathroom, no cleaning, very minimal .....((((The first 6 days were the norm that we always came across a good young waiter who was very respectful of our child, smiling tried to please us as soon as he could !!!!!! ! But one evening on the 6th day of our vacation we went for a walk for 2 hours and it turned out like this ........I went to the room with my daughter in the room and my husband was stuck on the street .......and saw a terrible picture ....we have everything turned upside down in the room, all the drawers are open, and the door is open on the balcony, despite the fact that we had everything Closed.
and we took out of nowhere a laptop because we took specifically for the child to include cartoons, as well as a camera because we first took our child to sea and wanted to capture all the moments from the sea, and my husband's Samsung phone gelegsi (because he worked then trade in trade ) ......but this technology after all believe it all nonsense .......you can eventually buy everything ......but the most painful thing for me was that the laptop had all the information about my child from of birth and up to a year .....imagine the first photos from the maternity hospital, the first word, the video where our daughter took her first steps, etc. For me, this is something incredibly scary, because I will never be able to return it. for what money ......................I really almost died with a child in my arms (we were robbed ((((I called my husband, the administrator of this hotel.....
but they reacted as if we were to blame for everything and they have nothing to do with this case, I was shocked, they didn't even say sympathy .....so they called the police .....but they didn't help us. ....only that we went those next days every day before our departure to them in their department to make protocols and testimonies .....and in the end they told us that nothing will help us and they will not be able to find. in Bulgaria a lot of thefts)))) and by the way at the same time in the same hotel at the same time robbed two more rooms .....but note that these were three rooms .... , from Moldova, and from Belarus.....not a single room of the Bulgarians and Romanians were touched only by foreign countries ........Therefore, good people, I ask you to carefully choose a vacation in Sunny Beach, and not this hotel. ...I just do not want you to get into such a situation, I write to you honestly from the bottom of my heart .....
Because I think it was at the suggestion of the same hotel staff, namely the cleaners .....because I then noticed their attitude and their views after all this, because they did not think for sure that we will make a fuss and call the police! ! ! ! ! ! ! ! ! ! ! This is our sad family history of rest in this hotel .....I do not rock this hotel categorically ................ , he really sympathized and even gave our daughter a gift !!! ! !!! ! ! ! ! ! ! !
аватар
 •  traveled 10 years ago
Rating 3.0
I just arrived from Bulgaria and I want to warn you right away .... service terrible hotel nightmare... toilets on the first floor where the reception is HORRIBLE such as on the street (((((( in GENERAL this is not 4 STARS but only two ((((( again not worth it... bypass it)) … More ▾ I just arrived from Bulgaria and I want to warn you right away ....
service terrible hotel nightmare...
toilets on the first floor where the reception is HORRIBLE such as on the street ((((((
in GENERAL this is not 4 STARS but only two (((((
again not worth it...
bypass it))
Review from — vOtpusk.ru
аватар
 •  traveled 10 years ago
Rating 3.0
Rested in this hotel from 06.07. 2014-13.07. 2014. To be honest, we were very upset because we had a rest at the Marvel Hotel a year ago, so I had to compare. Both hotels are 4 *, but if Strandja has 4 *, then Marvel has all 6 *. I really didn’t like the hotel staff, it turns out they did us a favor when they checked us in at 14:30 (although there are exceptions there). … More ▾ Rested in this hotel from 06.07. 2014-13.07. 2014. To be honest, we were very upset because we had a rest at the Marvel Hotel a year ago, so I had to compare. Both hotels are 4 *, but if Strandja has 4 *, then Marvel has all 6 *. I really didn’t like the hotel staff, it turns out they did us a favor when they checked us in at 14:30 (although there are exceptions there). Well, in general, from here in more detail: As soon as we arrived at the hotel at 8:30 in the morning, we were immediately told that we would not have lunch, since this was not included in the price, that is, we would only have dinner. We were also told that we can dine at the hotel if we pay 25 leva. We decided that we were going to some kind of restaurant, especially since last year we didn’t manage to eat there, because in Marvel we were immediately put on bracelets and we dined with everyone. Well, that's been decided. We walked, swam in the sea and ate in a good restaurant on the seashore. Then they came to wait for the settlement. There, check-in is at 14:30, but by 13:40 some people arrived and they were immediately settled. The husband could not stand it and came up to find out how it happened that for some reason we were left to wait, and someone was settled upon arrival. We were told that they paid for lunch, so check-in immediately. I had to swear, because it is at least ugly. We are waiting with a child, and they just arrived and immediately drove into the room. After 30 minutes, we were offered to bring documents and offered a room on the first floor, later it turned out that the plaster was falling from the ceiling and the room smelled of dampness. Remote control and hairdryer must be taken at the reception. Also, it turned out after 2 days (when they bought juice for the child) that the refrigerator was not working. Ice cream was not given every day as it was in Marvel (there was also a very nice room and everything worked properly). During our entire stay, ice cream was given only 2 times. Also, you can’t take anything out of the dining room here, the waiter will come running after you and tear it out of your hands. We somehow decided to take sweets for the child (a couple of potato balls with coconut flakes), so they snatched it from our hands in the corridor. Imagine running after us to pick them up. We were in total shock!! ! Wow, and in Marvel they took it all out to the pool bar. And not only sweets, ice cream and fruits, but all the snacks that are left (except soups). In general, non-stop food, but here they just took a couple of potato balls. Also, I liked the baby pillow. There is a pillow on the back of the folding sofa, so they stuck it (they didn’t put it in, since I would have tried to put it in for a long time) into a small pillowcase and apparently the child was supposed to sleep on this 0.5 meter pillow. Thought maybe my husband could do it. Bottom line: the husband slept the first night without a pillow. The most interesting thing is different. The next day, in the morning, I go up to the woman at the reception and say that we don’t have one pillow and, if possible, they can bring it to us. We come from the sea and see: The same backrest for the chair is worn in the same pillowcase, and the same women work there, there was no replacement (I found out, there is no replacement for them at all, they live there). I come with this pillow to the reception and show it. After 30 minutes we had a normal pillow. After the incident with the pillow, I had to figure out why our mattress stinks of urine. And you know what they told us that our child described him. The child is 7 years old and she has not done anything like this for a long time, especially since we had a mattress on the 2nd bed, and the child slept on a folding chair. I also really liked that they don’t have teaspoons, but that they are needed in a 4 * hotel? The only good thing I can say is that the chefs tried very hard. The food was delicious and more or less varied. Also, the waiters there are very friendly and nice. We arrived from vacation and we feel that it was as if they were mocking us, and they threw the same money away.
Review from — vOtpusk.ru
аватар
 •  traveled 12 years ago
Rating 7.0
So let's start with the fact that we flew as a family of four (one small child) to the hotel (on a ticket) at 9.00 am, and check-in is only from 2.00 pm. They have lunch at 12.30-14.00, i. e. , in theory, you don’t get to it on time and it’s not paid, but at the reception you can pay for dinner and check into a room from 10. … More ▾ So let's start with the fact that we flew as a family of four (one small child) to the hotel (on a ticket) at 9.00 am, and check-in is only from 2.00 pm. They have lunch at 12.30-14.00, i. e. , in theory, you don’t get to it on time and it’s not paid, but at the reception you can pay for dinner and check into a room from 10.00. The first impression of the room was: what a horror. We looked at the photos on the Internet - they were taken when the hotel was new, and now the rooms have torn wallpaper that has peeled off in places and shabby furniture, which is about 10 years old, a lot of dust. In the process of rest, we found that the hairdryer and refrigerator did not work, in the toilet the flush barrel took water for a very long time, water flowed out of the bathroom when you took a shower. They didn't clean up very well. Towels were changed every two or three days, sheets once a week. There were only 3 channels in Russian on TV, there was no remote control. I didn’t like the room, but we were lucky with its location - some of the rooms overlooked the pool, where it was very noisy day and night and music played all day, we didn’t have that. But the food was very pleased - everything was very tasty. Over time, a little, but tired of the main food, but sometimes they prepared new dishes. The only negative is poorly washed dishes (especially glasses). Also in the bar and in the dining room free soda of various types, coffee, tea, spirits in any volume. At certain times they gave free ice cream, cookies, pizza at the bar. As for the photos - 7.8, 9: these photos are not a Strandzha hotel, there is no such thing there. The hotel is close to the beach (2nd line, 3-5 minutes walk) and close to the center, but the hotel does not have its own beach area. As for the Internet: there is no wi-fi in the rooms, cable too. You can access the Internet only at the reception for a fee. Fitness and SPA are also paid. Free entertainment is table tennis and animators. Animators do their job on a strong 5. We liked it. Very good for families with small children. In the evening show for adults from animators. The sea is very clean, the sand is soft, fine, the beach is clean, but municipal (general, not a hotel). If the weather is bad, you can go to Nessebar. Well, in principle, that's all. In general, we liked the rest, but the hotel could already have something to fix. It does not pull on four stars, but on three too. We would rate it somewhere around 3.5*
Review from — vOtpusk.ru
аватар
 •  traveled 12 years ago
Rating 9.0
We rested with my daughter 9 years old from 18.06. 2013 to 02.07. 2013. I liked everything in the hotel. Very convenient location (5 minutes to the beach and promenade), next to a small amusement park across the road. The hotel has friendly staff, excellent food, animators who entertain both children and adults. … More ▾ We rested with my daughter 9 years old from 18.06. 2013 to 02.07. 2013. I liked everything in the hotel. Very convenient location (5 minutes to the beach and promenade), next to a small amusement park across the road. The hotel has friendly staff, excellent food, animators who entertain both children and adults. Good territory. We all really liked it, the rest turned out to be wonderful - just class.
Review from — vOtpusk.ru
аватар
 •  traveled 12 years ago
Rating 3.0
To begin with, All Inclusive has nothing to do with this hotel. Even the internet is free. The pictures show a very attractive hotel, but the reality is not so much. When on the 6th day I stated at the reception that the bed linen had not been changed, they asked me - "Do you change every day at home? " The food is also not very good, for all 14 days of my stay every day was the same. … More ▾ To begin with, All Inclusive has nothing to do with this hotel. Even the internet is free. The pictures show a very attractive hotel, but the reality is not so much. When on the 6th day I stated at the reception that the bed linen had not been changed, they asked me - "Do you change every day at home? " The food is also not very good, for all 14 days of my stay every day was the same. Fitness and SPA are paid. Fans, air conditioners, refrigerators and telephones mostly do not work in the rooms. In my 323 the fan and telephone didn't work and the shower was broken. Animators are not bad guys, but again monotonous. The wallpaper in the rooms is old and tattered. The only plus is close to the beach (2nd line) and the center. Moreover, I personally paid a lot - 950 EUR without a visa and flight.
Review from — vOtpusk.ru
аватар
 •  traveled 12 years ago
Rating 9.0
Good evening! I had a rest with my family, a child of 9 years old. Family-type hotel, everything is clean, comfortable, the staff is very pleasant. The kitchen is good, the rooms are spacious. The animators are just the BOMB! … More ▾ Good evening! I had a rest with my family, a child of 9 years old. Family-type hotel, everything is clean, comfortable, the staff is very pleasant. The kitchen is good, the rooms are spacious. The animators are just the BOMB!
Review from — vOtpusk.ru
аватар vasiljok
 •  traveled 12 years ago
Rating 8.0
2 days after we returned, we were settled in Strandzha by replacement (they say this is practiced in Bulgaria - you buy a vacation in one hotel, and you end up in another, but more on that later). The hotel is 3-storey (not 5 as in the description). Location- ideal, no more than 100 meters from the sea, around pine trees, silence at 23. … More ▾ 2 days after we returned, we were settled in Strandzha by replacement (they say this is practiced in Bulgaria - you buy a vacation in one hotel, and you end up in another, but more on that later). The hotel is 3-storey (not 5 as in the description). Location- ideal, no more than 100 meters from the sea, around pine trees, silence at 23.00. The hotel is in the shape of a rectangle, with a patio where there are benches and flower beds with roses. There are 2 exits from the hotel - through the reception and through the internal. patio to the pool. There are enough sun loungers and umbrellas. We lived in a 2-room apartment on the 2nd floor. In 1 room there is a folding sofa where the children slept, 3 easy chairs, a table, a dressing table, a TV (with Bolg, German, Paul, and Russian channels), a hanger, a wardrobe . In the second, a huge bed with an excellent mattress, bedside tables, sconces. 2 balconies with 2 chairs and a table, lighting. air conditioning, bathroom, everything worked fine. Only the hair dryer did not work, they gave out an ordinary one. The room was cleaned every day and the towels were always changed, if you put them on the floor in the bathroom, the bed was changed on the 7th day.
The food is varied and quite edible. breakfasts are more modest (eggs, sausages, croissants, jams, cereals with milk, tea, coffee, cream), lunches and dinners are super. 2 types of first courses, 4 types of meat, fish, 4 side dishes, vegetables like garnish and as salads, cottage cheese, jams, honey, plums, watermelons, grapefruits and oranges, buns, cakes, sweet drinks, tea, coffee, milk, beer, young wine. I think that at home people eat more modestly : ). From 12 in the morning by the pool pizza, salad, ice cream. At 16.00 sweet and salty puff. One lobby bar in the lobby at the reception, the 2nd near the pool. Drinks are also for every taste. The only thing is that I suffered without natural coffee, there it is some kind of instant. to the beach! So people don't be afraid, you can go to Strandzha!!!
Separately, about the tour operator JOINUP (Lutsk) - "professionals". We chose a completely different hotel. Imagine our condition after 27 hours on the bus with 2 children, we arrive at the hotel, but we are not on the list of arrivals. The reason is the cancellation of the reservation on the day of arrival. Absurd! Expensive calls to Ukraine begin, the hotel contacts the Bulgarian tour operator, which offered to replace Strandzha. If not for such an adequate replacement, the lawsuit would have already been in court.
And one more thing - people, fly airplanes! A bus trip can cost you your life. The carrier, Algol, also distinguished itself. The journey back lasted 31 hours. (almost all children) 3 (! ) Hours stupidly stand at a gas station outside Chernivtsi inhaling gasoline vapors in the hellish heat). Driving home, the fuses in it had already flown, the doors were blocked, the temperature of water and oil went off scale! We arrived home at 00.30, and at 5.00 in the morning the same bus with the same drivers will carry a new group to Bulgaria!
аватар
 •  traveled 13 years ago
Rating 9.0
We rested with my family in the Strandzha hotel. I liked everything, there are no complaints. About the food, I can say that everything is very tasty and the food is varied. The animation is excellent, I always saw my child interested. … More ▾ We rested with my family in the Strandzha hotel. I liked everything, there are no complaints. About the food, I can say that everything is very tasty and the food is varied. The animation is excellent, I always saw my child interested.
Review from — vOtpusk.ru
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avatar 3207151165
This year my husband and I decided to go on vacation and take our granddaughter with us. BULGARIA GOST (STRANDZHA)
12 years ago  •  3 subscribers 4 answers
HOTEL EXPERTS
Attractions

Отель расположен среди пышной растительности в северной части морского курорта Солнечный берег. Подходит для семейного отдыха.

Location В 30 км от аэропорта г. Бургас, в северной части курорта Солнечный Берег, в 1 км от центра курорта.
Description of the beach В 80 м от моря.
  • 2nd line
  • city ​​beach
  • sand beach
In a hotel

Магазины, 2 бара. В отеле внедрены инновационные разработки на основе интеллектуальных технологий и онлайн-платформы, что позволяет гостям пользоваться такими удобствами, как телевизор с технологией Smart TV, цифровая карта-ключ от номера и онлайн-приложение для заказа услуг и бронирования участия в мероприятиях отеля. На стойке регистрации и в лобби установлены сенсорные экраны и другие интерактивные устройства с приветственным обращением и различной информацией для гостей.

  • restaurant
  • cafe/bar
  • open pool
  • indoor pool  FREE 
  • conference hall/banquet hall
  • parking  FREE 
  • free wi-fi
  • elevator
  • hairdresser/beauty salon
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids Детское отделение в бассейне.
  • children's swimming pool
  • playground
  • kids club
Entertainment and sports Игровая комната. Водные горки.
  • water park and slides  FREE 
  • jacuzzi  FREE 
  • table tennis  FREE 
  • golf
  • gym  FREE 
  • aerobics  FREE 
  • animation
  • organization of excursions
Description of rooms

В отеле 270 номеров. Представляет собой одно 5-этажное здание с 2 лифтами.

In the rooms

Wi-Fi, телвизор, кондиционер, спутниковое ТВ, сейф, телефон, душ, балкон.

  • bath / shower
  • hair dryer
  • air conditioner
  • cable/satellite TV
  • phone
  • balcony/terrace
The address Sunny Beach, 8240, Болгария
Phones: +359 882 999931
Website: iHot@l
FAQ
Какой пляж у отеля?
Отель располагается на 2-й пляжной линии. Рядом с отелем находится городской песчаный пляж.
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в гольф (платно). О том чтобы Вы ни минуты не скучали позаботится анимация. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб.