The bathroom is normal, the linen is also standard clean, cosmetics in individual bottles, added daily, as well as light cleaning with changing towels. The water pressure for the mountains, the hotel on the mountain and the top floor is simply excellent. Also, pool towels were already waiting in the room, which can be changed daily at the reception desk as needed.
The view from the balcony is simply amazing, on a sunny day, overcast and even in a thunderstorm, an incredible panorama of mountains and forests opens up - the very thing for which we traveled a thousand km here. I consider it an advantage of the hotel that you can book accommodation both with and without breakfast. If you want to have breakfast, you can buy a coupon for UAH 150. day by day. Each of the four breakfasts is generally normal, and especially when you add something of your own. In general, the restaurant works averagely.
Ordinary dishes such as borscht, yuska, deruns, salads and meat are cooked indirectly, that is, you can eat everything if you are hungry, but to taste a certain dish, it is better to go to other establishments. Very tasty ice cream at the usual price, it seems 25 hryvnias. for the ball
Exceeded all expectations and the pool. There were enough sunbeds and mattresses for everyone almost every day, there is a toilet and a place to change clothes. The size of the pool is approximately 7*15 m with a depth of about 1.5 m, which was enough to calmly swim and dive from the sides, it is nice that jumping is not prohibited. There are also many outside visitors at the pool, who for 300 hryvnias. a person can take a day off. Hence the joke that we lived in a hotel for almost the price of a swimming pool). It would also be nice to make a small platform for washing feet before the entrance to the pool and a summer shower, so that you don't have to go to the changing room, then the water would be cleaner, and it's already dirty enough after dinner.
There is a sports ground nearby, where you can leisurely practice tennis, bring your rackets and grab a couple of old balls, don't even bring new ones with you, but you can take them at the hotel without a deposit and for free. So is table tennis.
In general, a nice area where the local star Pony walks, there is a lake with black swans, a normal children's playground and a trampoline, where children can walk peacefully without adults. Gazebos, barbecues, firewood - for those who want to cook dinner on fire by themselves. There are also enough swings.
The corridors of the building are a real picture gallery, created by artists during their vacation there and which can be purchased for yourself.
Signs with various prohibitions and a fine of 1.000 hryvnias are posted on the territory of the hotel. for violation
You can't with animals, you have your own. DO NOT SMOKE.
Therefore, it would be nice if the administration somehow reacted to the violation of its own prohibitions, especially when they significantly interfere with other vacationers. So, guests of the beginning of August from room 308 - you are real pigs. People come on vacation to breathe fresh air, not the stench of your smoking, which spreads to all balconies up and to the side, and then it is impossible to breathe in the room for several hours either in the morning or in the evening. Phew, disgusting.
The overall impression of the holiday was not affected by this incident, but it would be nice if in the future this aspect was really paid attention to in the hotel, and not just for a tick according to the Law.
Thank you for this incredible piece of peace and beauty in Ukraine.
But the staff at the reception is not friendly, which is not pleasant in a hotel of this level. In the restaurant, everyone is very slow to work (waiting for coffee for 30 minutes). We thought this was a rare case, but as it turned out, in all the restaurants of Transcarpathia, where we were, very slow service (((
Very, very strongly would not recommend to rest with a large company.
Perhaps it is suitable for a family holiday.
But the groups there are very bad!
The hotel itself is good, beautiful area, in the mountains, secluded.
Particularly beautiful view of the mountains from the rooms of the building. Full delight!
But the service, the service, especially in the restaurant and near the pool, is something terrible! I have never met such a boorish, arrogant attitude towards guests.
We were frankly rude, they frankly made it clear that they really didn’t want to feed us, they tried in every possible way to make food in the restaurant for us at an inconvenient time, due to uncomfortable conditions, we had to wait an hour. And sometimes they just openly refused.
The restaurant staff did not hide their hostility during the two weeks that we were there.
I recommend the owners and administrators of the hotel to carefully select the staff and train them in the basics of working with clients and service.
Evgenia
We were very tired of the steep climb to the hotel, it was even dumb to go by car. very narrow road and steep, not visible turns.
Were in Shayan for the first and, most likely, the last time.