We booked a two-room family room for 6050 rubles per day a week before the expected date of arrival, made an advance payment, everything is fine, we were waiting for the day of arrival! We arrived at the hotel at 14:00, checked in, a nice administrator girl asked me to wait 40 minutes because the room was not ready, we said okay, because we understood that 01.
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We booked a two-room family room for 6050 rubles per day a week before the expected date of arrival, made an advance payment, everything is fine, we were waiting for the day of arrival! We arrived at the hotel at 14:00, checked in, a nice administrator girl asked me to wait 40 minutes because the room was not ready, we said okay, because we understood that 01.01. 20 was not ready after NG. My child and I went to a wonderful master class of gingerbread thanks to a huge sweet girl Alima (I don’t remember exactly) for a great time. After the master class, an hour later, we went to the reception to find out if the room was ready? The receptionist told us the great news that the room was ready and we could move in. Everyone said that breakfast is from 8 to 10, the opening hours of the spa, etc.
We took our things and went up to the room and then the most interesting thing began... a full floor of guests, everyone swears and shouts, we did not delve into their noise and din, went to the room, opened it and saw complete horror (there are no words to describe it) - the room is not cleaned, it is asked why give the keys to the room and say that the room is cleaned? As it turned out to be noise and din on the floor, people were outraged that the rooms were not cleaned, as it turned out the whole floor was settled and everyone was told the rooms were ready. We went down to the reception, the administrator apologized, well, what could she do in this situation?
I would like to ask the director of the Tes hotel, how is it possible to call 2 maids for 63 rooms on January 1? If you were not ready, why did you take armor? Closed the numbers for maintenance or did not put up for sale at all? Dirt everywhere, halls and territory, spa and how long the room will be after cleaning. The administrator became a hostage to the current situation. We offered to walk for 2 hours to get the room cleaned. We went to enjoy the beauty of New Year's Evpatoria, the swans - everything is just wonderful. When we returned to the hotel by 17 o'clock the room was ready, we checked in, but cleaning it was a mess. Mold in a cheap cabin, dirty bathroom, dust, stained carpet). The bed is white and clean thank God it was a plus.
We had a bite to eat and went to the spa, there are a lot of people and this is understandable, the hotel is fully loaded, but it does not matter. Many thanks to the spa staff for their efforts, they constantly wiped the floors so that people would not slip. Half of the saunas don't work, everything is ushatano in need of repair, the smell of sewerage in some treatment rooms. Jacuzzi is one plus, the phytobar did not work. After the spa in the evening we went to a restaurant, there were a lot of people, the girl sang wonderfully, the waiter was sleepy, the restaurant was not ready for the reception, the ordered dishes were for three. All that was left with NG went into the dishes.
In the morning at breakfast, again the restaurant was not ready to receive guests, there were no places, the woman was poor, she only managed to bring dishes, add juice, bring food, I want to ask again: where is the staff? One person for the entire restaurant. And finally, I want to say thank you again for ruining my birthday, I remember it for the rest of my life! I would not recommend anyone to book a stay at the Tes hotel.
We took our things and went up to the room and then the most interesting thing began... a full floor of guests, everyone swears and shouts, we did not delve into their noise and din, went to the room, opened it and saw complete horror (there are no words to describe it) - the room is not cleaned, it is asked why give the keys to the room and say that the room is cleaned? As it turned out to be noise and din on the floor, people were outraged that the rooms were not cleaned, as it turned out the whole floor was settled and everyone was told the rooms were ready. We went down to the reception, the administrator apologized, well, what could she do in this situation?
I would like to ask the director of the Tes hotel, how is it possible to call 2 maids for 63 rooms on January 1? If you were not ready, why did you take armor? Closed the numbers for maintenance or did not put up for sale at all? Dirt everywhere, halls and territory, spa and how long the room will be after cleaning. The administrator became a hostage to the current situation. We offered to walk for 2 hours to get the room cleaned. We went to enjoy the beauty of New Year's Evpatoria, the swans - everything is just wonderful. When we returned to the hotel by 17 o'clock the room was ready, we checked in, but cleaning it was a mess. Mold in a cheap cabin, dirty bathroom, dust, stained carpet). The bed is white and clean thank God it was a plus.
We had a bite to eat and went to the spa, there are a lot of people and this is understandable, the hotel is fully loaded, but it does not matter. Many thanks to the spa staff for their efforts, they constantly wiped the floors so that people would not slip. Half of the saunas don't work, everything is ushatano in need of repair, the smell of sewerage in some treatment rooms. Jacuzzi is one plus, the phytobar did not work. After the spa in the evening we went to a restaurant, there were a lot of people, the girl sang wonderfully, the waiter was sleepy, the restaurant was not ready for the reception, the ordered dishes were for three. All that was left with NG went into the dishes.
In the morning at breakfast, again the restaurant was not ready to receive guests, there were no places, the woman was poor, she only managed to bring dishes, add juice, bring food, I want to ask again: where is the staff? One person for the entire restaurant. And finally, I want to say thank you again for ruining my birthday, I remember it for the rest of my life! I would not recommend anyone to book a stay at the Tes hotel.
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A year ago, the Tes-hotel made me and my husband very happy. This year, parents were also invited to have a rest under the "Weekend Tour" campaign. Disappointed. There was no hot water in the rooms from Friday to Monday, it is cold in the Spa, the saunas are not working at full capacity, only one section out of four is working in the Jacuzzi, the Rasul bath did not work.
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A year ago, the Tes-hotel made me and my husband very happy. This year, parents were also invited to have a rest under the "Weekend Tour" campaign. Disappointed. There was no hot water in the rooms from Friday to Monday, it is cold in the Spa, the saunas are not working at full capacity, only one section out of four is working in the Jacuzzi, the Rasul bath did not work. The restaurant - breakfast and dinner tolerably.
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• 3
Convenient location! Big pool! Food delivery to the SPA on the 2nd floor! Warm jacuzzi, 5-7 baths are open, but the rest are turned on upon request! Spacious hammam! Tip do not hesitate to contact the staff !
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Convenient location! Big pool! Food delivery to the SPA on the 2nd floor! Warm jacuzzi, 5-7 baths are open, but the rest are turned on upon request! Spacious hammam!
Tip do not hesitate to contact the staff !
Tip do not hesitate to contact the staff !
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• 2
We were in the TES-hotel with a family. DID NOT LIKE IT VERY. 1) Dirty shower room, shower tub and walls covered with brown fungus. The water in the shower drains very badly, you stand like in a swamp. Apparently - the pipes are all clogged, slimy. Moreover, every day there is no water in the hotel !! ! Coming from the beach during the day, it is impossible to wash.
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We were in the TES-hotel with a family. DID NOT LIKE IT VERY.
1) Dirty shower room, shower tub and walls covered with brown fungus. The water in the shower drains very badly, you stand like in a swamp. Apparently - the pipes are all clogged, slimy. Moreover, every day there is no water in the hotel !! ! Coming from the beach during the day, it is impossible to wash. In the morning - the same problem! Stock up on bottled water!
2) Ants crawl on the sheets. The rooms are very dirty, the bed linen is dirty and wrinkled, the bedspreads are stained, dirty, worn out.
3) The TV remotes are broken, the fan is gouged, the wicker chairs on the balcony are broken. Safes in the rooms don't work!
4) A small bag of gel and shampoo, which does not even foam, is issued only once (! ) upon arrival. With slippers too.
5) The doors in the room are closed only with a strong roar (!!! ), so you can hear everyone who comes to their rooms.
6) About the dining room (you can’t call it a restaurant). Breakfasts are monotonous, meager, tasteless, weathered and dried out dishes, cheap at real cost. All fruits at breakfast are green, unripe. Only once there was fish for breakfast - very smelly, no one ate it. There are dirty (! ) tablecloths on the tables. In the middle of the dining room there is an incomprehensible half-meter tile slide, on which you can slip, the child can even hurt himself. Children's chairs are broken, dirty, it's scary to put a child. If you suddenly take three apricots and three plums from the breakfast buffet with you, then the canteen administrator will call the security guard, as if you were a thief and did not pay for the buffet. The administrators of the dining room (not in uniform, in simple clothes, without a badge) walk around during the entire breakfast and see who has put on a plate how much, whether they are overeating the hotel! I'm horrified at how crazy they are with this breakfast. At the same time, it is impossible to exclude breakfast from the room rate. Isn't it easier to exclude breakfast from the cost of living, because the administrators are so nervous that they will be eaten. It's uncomfortable to be in the dining room.
8) The road to the hotel is located in the alleys, among the slums, while the road is dark and all broken - you had to shine your phone's flashlight in the evening so as not to fall!
9) A day later, at 5 o'clock in the morning (!!! ), they take out the garbage with a roar! The fridge in the room is very noisy. The dryers on the balcony are rusty! The view from the balconies and from the windows is terrible, on the slums.
10) The staff is unfriendly, negative. When you leave the hotel and hand over the cards from the room, the administrator with the security guard at the reception detains all guests for at least 20 minutes - they make you wait until the maid checks the room (!!! ), if you stole something from the room - a broken remote control, old tattered towels Or a falling chair!
All hotel staff should be sent to trainings in hotel business and hospitality!! ! In general, not a hotel, but a rooming house.
1) Dirty shower room, shower tub and walls covered with brown fungus. The water in the shower drains very badly, you stand like in a swamp. Apparently - the pipes are all clogged, slimy. Moreover, every day there is no water in the hotel !! ! Coming from the beach during the day, it is impossible to wash. In the morning - the same problem! Stock up on bottled water!
2) Ants crawl on the sheets. The rooms are very dirty, the bed linen is dirty and wrinkled, the bedspreads are stained, dirty, worn out.
3) The TV remotes are broken, the fan is gouged, the wicker chairs on the balcony are broken. Safes in the rooms don't work!
4) A small bag of gel and shampoo, which does not even foam, is issued only once (! ) upon arrival. With slippers too.
5) The doors in the room are closed only with a strong roar (!!! ), so you can hear everyone who comes to their rooms.
6) About the dining room (you can’t call it a restaurant). Breakfasts are monotonous, meager, tasteless, weathered and dried out dishes, cheap at real cost. All fruits at breakfast are green, unripe. Only once there was fish for breakfast - very smelly, no one ate it. There are dirty (! ) tablecloths on the tables. In the middle of the dining room there is an incomprehensible half-meter tile slide, on which you can slip, the child can even hurt himself. Children's chairs are broken, dirty, it's scary to put a child. If you suddenly take three apricots and three plums from the breakfast buffet with you, then the canteen administrator will call the security guard, as if you were a thief and did not pay for the buffet. The administrators of the dining room (not in uniform, in simple clothes, without a badge) walk around during the entire breakfast and see who has put on a plate how much, whether they are overeating the hotel! I'm horrified at how crazy they are with this breakfast. At the same time, it is impossible to exclude breakfast from the room rate. Isn't it easier to exclude breakfast from the cost of living, because the administrators are so nervous that they will be eaten. It's uncomfortable to be in the dining room.
8) The road to the hotel is located in the alleys, among the slums, while the road is dark and all broken - you had to shine your phone's flashlight in the evening so as not to fall!
9) A day later, at 5 o'clock in the morning (!!! ), they take out the garbage with a roar! The fridge in the room is very noisy. The dryers on the balcony are rusty! The view from the balconies and from the windows is terrible, on the slums.
10) The staff is unfriendly, negative. When you leave the hotel and hand over the cards from the room, the administrator with the security guard at the reception detains all guests for at least 20 minutes - they make you wait until the maid checks the room (!!! ), if you stole something from the room - a broken remote control, old tattered towels Or a falling chair!
All hotel staff should be sent to trainings in hotel business and hospitality!! ! In general, not a hotel, but a rooming house.
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• 8
HOTEL TES SPA. Rested with family and friends from 1.02 18 to 1.02 18. Upon arrival, the guard put our cars to the hotel parking lot. A month later we received 2 fines of 1500tr each. It turns out PATROL gai 2TIMES A DAY ARRIVES AND PHOTOGRAPHS OF THE NUMBERS. stop sign located 50 meters away and operates from Pushkin 12 to 18.
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HOTEL TES SPA. Rested with family and friends from 1.02 18 to 1.02 18. Upon arrival, the guard put
our cars to the hotel parking lot. A month later we received 2 fines of 1500tr each. It turns out PATROL
gai 2TIMES A DAY ARRIVES AND PHOTOGRAPHS OF THE NUMBERS. stop sign
located 50 meters away and operates from Pushkin 12 to 18. Surprisingly, the administration does not
what he doesn’t know about, and they don’t want to hear about any compensation, and then they continue
expose guests. Learned from friends, they were there on March 8, the same picture. Put
a car outside the sign is not safe far away and not convenient. although on site
there are places for cars why this happens, it’s not difficult to figure it out - a humiliating attitude towards people
now, on principle, we will not go to this TES
our cars to the hotel parking lot. A month later we received 2 fines of 1500tr each. It turns out PATROL
gai 2TIMES A DAY ARRIVES AND PHOTOGRAPHS OF THE NUMBERS. stop sign
located 50 meters away and operates from Pushkin 12 to 18. Surprisingly, the administration does not
what he doesn’t know about, and they don’t want to hear about any compensation, and then they continue
expose guests. Learned from friends, they were there on March 8, the same picture. Put
a car outside the sign is not safe far away and not convenient. although on site
there are places for cars why this happens, it’s not difficult to figure it out - a humiliating attitude towards people
now, on principle, we will not go to this TES
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• 7
Children were taken to Evpatoria for two summer weeks. On the advice of friends from Sevastopol, we chose the Tes hotel. We ordered through the Laspi website, because. I wanted to find extreme ones in case of failure))) There are more pluses than minuses. The location is very good, the area is quiet, but you can walk to the beach in 10 minutes.
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Children were taken to Evpatoria for two summer weeks. On the advice of friends from Sevastopol, we chose the Tes hotel. We ordered through the Laspi website, because. I wanted to find extreme ones in case of failure))) There are more pluses than minuses. The location is very good, the area is quiet, but you can walk to the beach in 10 minutes. Near the tram stop, the trip itself is already entertainment for children.
Very good quality rooms, large and modern. Comfortable and cozy! We had a junior room with two balconies, leather furniture. The bathroom has a modern shower cabin, there is even a bidet. You rooms and dishes, and a kettle, everything is new, clean.
Breakfast is good, not very varied, but tasty and not poisoned by anything.
The hotel can boast of its SPA complex, it was a pleasant addition to the rest, we visited it many times, everyone was satisfied. There is an indoor pool and a children's pool. The kids liked the hammam. I took myself several facials and mud wraps. There are no complaints about the staff, they try. There is also a playroom for children, where you can leave children under supervision.
Of the minuses of the hotel - there is no beach, you have to go to the city and there is no WI-FI in the rooms, only at the reception and in the restaurant.
In general, we didn’t have to look for extreme ones, there were no complaints about Laspi, the girls were worried about us, asking at the end of the trip how we were at the hotel and the service.
If you look back at the whole vacation, I liked Tes, Evpatoria too, a nice, pleasant city, shallow sea, good for families with children.
Very good quality rooms, large and modern. Comfortable and cozy! We had a junior room with two balconies, leather furniture. The bathroom has a modern shower cabin, there is even a bidet. You rooms and dishes, and a kettle, everything is new, clean.
Breakfast is good, not very varied, but tasty and not poisoned by anything.
The hotel can boast of its SPA complex, it was a pleasant addition to the rest, we visited it many times, everyone was satisfied. There is an indoor pool and a children's pool. The kids liked the hammam. I took myself several facials and mud wraps. There are no complaints about the staff, they try. There is also a playroom for children, where you can leave children under supervision.
Of the minuses of the hotel - there is no beach, you have to go to the city and there is no WI-FI in the rooms, only at the reception and in the restaurant.
In general, we didn’t have to look for extreme ones, there were no complaints about Laspi, the girls were worried about us, asking at the end of the trip how we were at the hotel and the service.
If you look back at the whole vacation, I liked Tes, Evpatoria too, a nice, pleasant city, shallow sea, good for families with children.
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• 9
Rested with a small daughter at the end of August. I want to note that there is everything for children so that the children do not get bored: a playground in the yard, where all the children run, a children's room, a children's menu. The animator Yanochka is working with them, who did not leave the children and invented such games that the children were delighted with.
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Rested with a small daughter at the end of August. I want to note that there is everything for children so that the children do not get bored: a playground in the yard, where all the children run, a children's room, a children's menu. The animator Yanochka is working with them, who did not leave the children and invented such games that the children were delighted with. I left my daughter in the children's room, and I calmly went for a massage, wrapping, in a hammam, and it is worth noting that the attendant is a real professional. I also advise everyone to beautician Natalya, very attentive, accurate, knows a lot about her business. In general, the huge Spa center was very pleased, relaxed and rested well))) As for the rooms, they were in the improved standard, they seem to be called Superior. Spacious, comfortable room, only a pity that there was no balcony, all rooms with balconies were occupied, so book in advance. There are no complaints about the cleanliness, they cleaned every day and if there were any questions, they called the reception and everything was decided.
The weather was cloudy, we went to the sea 3 times, not far from the hotel, but there are a lot of people there, and the beach is small. I was glad that the bus regularly went from the hotel to the country beach min. We drove 10-15, there are large, well-groomed beaches, with everything you need and there is a place to eat where it’s delicious and there is a lot of entertainment for the kids.
We ate at the hotel, everything was delicious, especially the strudel, it's just fantastic!!
So the rest was a success, I advise everyone to the hotel, excellent location, near the embankment with attractions, restaurants, by the way, be sure to visit the dolphinarium, you can swim with dolphins on the lake outside the city, my baby fell in love with them very much))) I plan to come for school holidays with the whole family) )
The weather was cloudy, we went to the sea 3 times, not far from the hotel, but there are a lot of people there, and the beach is small. I was glad that the bus regularly went from the hotel to the country beach min. We drove 10-15, there are large, well-groomed beaches, with everything you need and there is a place to eat where it’s delicious and there is a lot of entertainment for the kids.
We ate at the hotel, everything was delicious, especially the strudel, it's just fantastic!!
So the rest was a success, I advise everyone to the hotel, excellent location, near the embankment with attractions, restaurants, by the way, be sure to visit the dolphinarium, you can swim with dolphins on the lake outside the city, my baby fell in love with them very much))) I plan to come for school holidays with the whole family) )
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• 13
This is not the first time we have come to the hotel, and every year it gets worse!! ! The rooms are outdated (the showers are damaged, the carpet is dirty), the SPA Center did not function halfway (although it appeared everywhere that visiting 5 saunas and a pool was already included in the price). For so many years of functioning, they will not make WiFi in the rooms in any way.
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This is not the first time we have come to the hotel, and every year it gets worse!! ! The rooms are outdated (the showers are damaged, the carpet is dirty), the SPA Center did not function halfway (although it appeared everywhere that visiting 5 saunas and a pool was already included in the price). For so many years of functioning, they will not make WiFi in the rooms in any way... When settling in, the room was in perfect cleanliness, but every day the quality of cleaning was getting worse... It's a shame (
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• 8
I was very dissatisfied! Compared to last year, the services have changed a lot, at least in the Spa center. Arriving at the hotel, 40 minutes later than the scheduled time, and our booked room is still being cleaned !! ! We were promptly provided with another one, it's not scary at all, and even the fact that this year for some reason they decided to take money for slippers, these are also trifles , and while taking a shower, the faulty part of the shower splashed cold water on my head)))! e.
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I was very dissatisfied! Compared to last year, the services have changed a lot, at least in the Spa center. Arriving at the hotel, 40 minutes later than the scheduled time, and our booked room is still being cleaned !! ! We were promptly provided with another one, it's not scary at all, and even the fact that this year for some reason they decided to take money for slippers, these are also trifles , and while taking a shower, the faulty part of the shower splashed cold water on my head)))! e. hammam, another steam room and 3 showers, jacuzzis just don’t work anymore and are not included in the bath complex, the pool turned out to be cold. On the complaint, I heard that someone probably forgot to warn us about this and it’s simply not possible to talk with the administrator or the authorities, they are not in place and will not be, as I understand it))))). That is, I did not hear a single answer to the questions posed! After visiting the Spa, we steamed out and had to walk along a cold corridor of 14 degrees according to their measuring device), so also in the corridor, as I understand it, the lights were turned off to save electricity and we walked up to the 5th floor. In the morning at 11 it makes no sense to visit the Spa, because the steam rooms are not heated yet, the pool is even more so))). But I have no more complaints about the room and the restaurant, I even really liked it!
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• 9
The room was provided dirty, the tape on the toilet was disinfected, the lid was lifted and there was someone's pubic hair. . . The shower is dirty and there is no toilet paper. Traces of blood on the floor and curtains (they tried to wipe it somewhere but unsuccessfully) got shorter. . . they asked to change the room but we were told that there were no other clean ones and the cleaning lady had already left, by the way the time was 9 pm, we were with a child of three years after three days of travel.
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The room was provided dirty, the tape on the toilet was disinfected, the lid was lifted and there was someone's pubic hair. . . The shower is dirty and there is no toilet paper. Traces of blood on the floor and curtains (they tried to wipe it somewhere but unsuccessfully) got shorter. . . they asked to change the room but we were told that there were no other clean ones and the cleaning lady had already left, by the way the time was 9 pm, we were with a child of three years after three days of travel. . . okay, there is nothing to do, we make a strong-willed decision to stay until the morning and go down to the restaurant to eat. . . this is generally a song, in short, we order some kind of indistinct second soup on the advice of the waiter and the child just spaghetti with grated cheese and a hundred grams of vodka, now the sequence of ordering (important, the restaurant is empty), first they brought me and my wife the second one, which was cold, I’m perplexed by about the soup? the waiter runs away and after 10 minutes brings the soup, I’m interested in food for the child and what dish should I expect the ordered vodka for? the waiter runs away and after about seven minutes brings my hundred grams, I drink a glass, I think to taste the subchik, but there is no spoon. . . 10 minutes later, a radiant Chaldean appears and runs away with apologies for a spoon. . . there is no food for the baby yet.... and finally, our smiling friend at the 55th minute brings food to a hungry child (she flatly refused to eat our food) and says the phrase "sorry for a long time, but everything is fresh for her. " . . the curtain. In the morning we left without looking back.
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