• traveled 3 years ago
1. When booking, I asked for a room with good connection quality or Wi-Fi, this was important to me, since the question was about work. As a result, as they mocked, they gave a number in which neither Wi-Fi catches nor cellular communication really catches. As a result, all work issues had to be resolved in the hall on the floor, as a result of which the mass of vacationers were unwitting listeners of information that was unnecessary for them.
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1. When booking, I asked for a room with good connection quality or Wi-Fi, this was important to me, since the question was about work. As a result, as they mocked, they gave a number in which neither Wi-Fi catches nor cellular communication really catches. As a result, all work issues had to be resolved in the hall on the floor, as a result of which the mass of vacationers were unwitting listeners of information that was unnecessary for them.
2. At the end of the first week of stay, money disappeared from the room. It came to light on Saturday at about three o'clock in the afternoon, we immediately informed the administration, asked to call the police. For some reason, it took more than 7 hours to call the police, as a result, the police arrived after 22.00 hours, the hotel management removed itself as if it did not concern them at all. Until the departure on June 12, none of the administration even apologized for the incident, although we demanded to look at all the surveillance cameras and they showed that no one else entered our room except for the sanatorium employees (maids and a canteen worker).
3. The food is disgusting, I have not seen worse. Two disabled men and one Afghan sat at the table with us, all of them remained hungry. The Afghan man, in general, as we understood, left before his ticket ended.
2. At the end of the first week of stay, money disappeared from the room. It came to light on Saturday at about three o'clock in the afternoon, we immediately informed the administration, asked to call the police. For some reason, it took more than 7 hours to call the police, as a result, the police arrived after 22.00 hours, the hotel management removed itself as if it did not concern them at all. Until the departure on June 12, none of the administration even apologized for the incident, although we demanded to look at all the surveillance cameras and they showed that no one else entered our room except for the sanatorium employees (maids and a canteen worker).
3. The food is disgusting, I have not seen worse. Two disabled men and one Afghan sat at the table with us, all of them remained hungry. The Afghan man, in general, as we understood, left before his ticket ended.
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Rested in a diamond on the social. trip and the first time and I really did not like my vacation there. 1) administrators are rude, check-in takes a very long time 2) in economy class rooms there is no hair dryer, bathrobe, slippers, air freshener, cleaning takes place every other day, the bed is not changed until you yell at the maids and are also rude!!!!! ! meals 4 times normal buns, fruits, pastries.
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Rested in a diamond on the social. trip and the first time and I really did not like my vacation there. 1) administrators are rude, check-in takes a very long time 2) in economy class rooms there is no hair dryer, bathrobe, slippers, air freshener, cleaning takes place every other day, the bed is not changed until you yell at the maids and are also rude!!!!! ! meals 4 times normal buns, fruits, pastries. Waiters and chef are polite. Procedures that are free are very weak, and manual massage is paid and expensive, acupuncture is also paid 1 session-2000 tenge, sun loungers on the beach are paid 1000 tenge 1 hour, catamarans 500 tenge 1 hour, excursions are expensive and not interesting. Guide San Sanych didn’t really tell me anything at all. In GENERAL, you can relax for free, but this resort is not worth the money. THERE ARE NO SOAPS, SHAMPOO, SHAPES, NO CONDITIONER IN THE ECONOMY CLASS ROOMS, IT'S VERY STUFFING AND YOU NEED MONEY WITH YOU.
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• 40
• traveled 9 years ago
The rooms are dirty, smoky, the furniture is terrible, etc.
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The rooms are dirty, smoky, the furniture is terrible, etc.
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• 27
in the cottage (No. 3) in which we settled, they put things in order only on the second day (washed the floors, cleaned the toilet, hung curtains); at the very first meal, poorly washed dishes were served (the spoons were with food remnants); on the second day, for dinner (like lagman ), they added the leftovers of lunch (potatoes from borscht), while the chef brazenly stated that potatoes in lagman can sometimes take on the taste and color of lunch borscht on their own (unlike other potatoes in this lagman) ; At the same time, when I called the director about all these remarks, he warned me that he was a former employee of the prosecutor's office, and if I filed an application somewhere, I would have big problems and he would collect dirt on me during my stay in this sanatorium !! !.
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in the cottage (No. 3) in which we settled, they put things in order only on the second day (washed the floors, cleaned the toilet, hung curtains);
at the very first meal, poorly washed dishes were served (the spoons were with food remnants);
on the second day, for dinner (like lagman ), they added the leftovers of lunch (potatoes from borscht), while the chef brazenly stated that potatoes in lagman can sometimes take on the taste and color of lunch borscht on their own (unlike other potatoes in this lagman) ;
At the same time, when I called the director about all these remarks, he warned me that he was a former employee of the prosecutor's office, and if I filed an application somewhere, I would have big problems and he would collect dirt on me during my stay in this sanatorium !! !
at the very first meal, poorly washed dishes were served (the spoons were with food remnants);
on the second day, for dinner (like lagman ), they added the leftovers of lunch (potatoes from borscht), while the chef brazenly stated that potatoes in lagman can sometimes take on the taste and color of lunch borscht on their own (unlike other potatoes in this lagman) ;
At the same time, when I called the director about all these remarks, he warned me that he was a former employee of the prosecutor's office, and if I filed an application somewhere, I would have big problems and he would collect dirt on me during my stay in this sanatorium !! !
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• 22
• traveled 12 years ago
Maybe it's a different place to stay? We were in the Sanatorium "Almaz" traveled from Tyumen from the travel agency Continent. (from 30.12. 12 to 4.01. 13) The sanatorium is located on Lake Shchuchye, consists of 2 large buildings (5 and 4 storey) + 2-storey building + 4 wooden log houses in a pine forest ! "Sanatorium Almaz" is written on the building in big red letters.
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Maybe it's a different place to stay? We were in the Sanatorium "Almaz" traveled from Tyumen from the travel agency Continent. (from 30.12. 12 to 4.01. 13) The sanatorium is located on Lake Shchuchye, consists of 2 large buildings (5 and 4 storey) + 2-storey building + 4 wooden log houses in a pine forest ! "Sanatorium Almaz" is written on the building in big red letters. We bought a ticket to the P / Suite in the main building. Rooms 2. rooms with an arch, stretch ceiling, glazed balconies (2), 2 TVs in the room, 2 in one room. a sleeping bed, a sofa bed in another, tea accessories, a kettle, dishes, bathrobes, soap, brushes, shampoo - everything was there! The food is good! The dining room is large - 2 halls, on the walls there are TVs (with music programs), air conditioners, coolers and kettles with tea and coffee (pour as much as you want! ) The portions are large, we ate! The banquet is generally chic, the tables were full of everything, alcohol in general (a box of vodka next to each table (for 12 people) + wine + champagne + cognac) The entertainment program was good and great fireworks! An ice rink is flooded on the territory and skates are rented, a large slide, rubber bagels. There is a swimming pool and a sauna, as well as a bathhouse, it can be seen that it is new! A great bar on the 2nd floor, picturesque pictures of dancing girls are drawn on each wall, it is open all the time, various beer is sold. Across the road - the ski center worked. We really enjoyed! The staff was friendly, the rooms were cleaned 2 times in 3 days (I think it's normal).
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• 37
Last year, we rested at the Almaz Hotel in Shchuchinsk, Kazakhstan. From the travel agency Continen! Just want to say loudly rested SUPER!!! About the hotel: the hotel is good, the location is also good, the beach, lakes are nearby, there are three shops near the village! In addition, souvenir merchants are expensive, of course, well, if you don’t go on excursions, then you’ll go))) They fed well and tasty (three times a day).
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Last year, we rested at the Almaz Hotel in Shchuchinsk, Kazakhstan. From the travel agency Continen! Just want to say loudly rested SUPER!!!
About the hotel: the hotel is good, the location is also good, the beach, lakes are nearby, there are three shops near the village! In addition, souvenir merchants are expensive, of course, well, if you don’t go on excursions, then you’ll go))) They fed well and tasty (three times a day). The hotel has a very large pool, so we went at the end of August, the water was cool, so we swam in the pool! There are three or four hotels nearby, we went to "Shchuchinsky" and "Samal", also nothing, but if you go to have fun, then it's exactly to "Almaz", in a week we had two discos, very funny (Kazakhs light up like that))))) ) San Sanych (guide) is just a good fellow! ) Every day we went on excursions, we liked it the most - of course, ASTANA! The coolest city ever!! ! Very beautiful, there is a lot to see, and not expensive, for their money 6000 Tenge (our 1200 rubles) but 6 hours of pleasure. Be sure to go for a roadside picnic (very fun). In general, we were not bored! The only negative in all this is the road, it is very difficult to travel 16 hours by bus, it is certainly good and comfortable, but still hard! And more about the market - that in Shchuchinsk and in Kokshetau the prices are the same! And most importantly - beware of exchangers, we were so normally knocked over, in Kokshetau - the exchange rate is much more expensive than in Shchuchinsk))) I advise everyone - the hotel "Almaz"))))
About the hotel: the hotel is good, the location is also good, the beach, lakes are nearby, there are three shops near the village! In addition, souvenir merchants are expensive, of course, well, if you don’t go on excursions, then you’ll go))) They fed well and tasty (three times a day). The hotel has a very large pool, so we went at the end of August, the water was cool, so we swam in the pool! There are three or four hotels nearby, we went to "Shchuchinsky" and "Samal", also nothing, but if you go to have fun, then it's exactly to "Almaz", in a week we had two discos, very funny (Kazakhs light up like that))))) ) San Sanych (guide) is just a good fellow! ) Every day we went on excursions, we liked it the most - of course, ASTANA! The coolest city ever!! ! Very beautiful, there is a lot to see, and not expensive, for their money 6000 Tenge (our 1200 rubles) but 6 hours of pleasure. Be sure to go for a roadside picnic (very fun). In general, we were not bored! The only negative in all this is the road, it is very difficult to travel 16 hours by bus, it is certainly good and comfortable, but still hard! And more about the market - that in Shchuchinsk and in Kokshetau the prices are the same! And most importantly - beware of exchangers, we were so normally knocked over, in Kokshetau - the exchange rate is much more expensive than in Shchuchinsk))) I advise everyone - the hotel "Almaz"))))
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• 13
• traveled 15 years ago
The May holidays are long and my family and I thought about where we can spend them. We ourselves are from Tyumen. We called several travel agencies and settled on an offer to relax in Kazakhstan at the Almaz Hotel. Firm "Continent" organized transfer by minibus. Nice room, looks like it has been recently refurbished.
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The May holidays are long and my family and I thought about where we can spend them. We ourselves are from Tyumen. We called several travel agencies and settled on an offer to relax in Kazakhstan at the Almaz Hotel. Firm "Continent" organized transfer by minibus. Nice room, looks like it has been recently refurbished. The food is good, there was a bottled mineral water on the table every day. Surprisingly, at that time the hotel was full of tourists. The weather was good, but the water in the lake was still cold, we swam in the pool at the hotel. There were daily excursions. I really liked the city of Astana. The territory of the hotel in a pine forest, jumping squirrels. And the whole forest was strewn with snowdrops, very beautiful. I advise everyone.
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• 13
