Today a woman came at 15.00, we were sleeping. I woke up and opened it. They changed the towels, took out the trash and EVERYTHING. I said that I needed to wipe off the dust, and they gave me a dust rag.
When I said that the bathroom and toilet needed to be cleaned, they put cleaning supplies under the door.
I cleaned the bathroom and toilet. I put the funds and a rag outside the door and thought: What was that? The new self-service marketing?
I am writing here for the sole purpose, maybe the hotel manager reads the reviews.
There is Wi-Fi on the hotel premises and on the beach too, not in the rooms, but on the balcony - yes))). Alcohol is standard, normal. They make different cocktails. Antalya Airport is just terrible now. There is absolutely no place to sit; there is no particular desire to go to duty free in such an environment. I took the tour "Turkish Maldives". Good idea, but too many ships and people. I am very pleased with my stay at the hotel.
Animation is poor. The holidaymakers themselves loved themselves.
The area of the hotel, although small, is beautiful, the beach is very close, drinks and cocktails are poor.
I would not recommend this hotel because you will be very disappointed, as I was disappointed myself.
1.1st line.
2. Pierce.
3. Green area.
4. Free Wi-Fi in the lobby and at the reception, which was enough for the restaurant and the beach.
Disadvantages:
1. Extortion of money at the reception for standard rooms.
2. Repair in the rooms was a long time ago.
3. Old, tired furniture.
4. Reception, and the lobby is similar to the bus station in the most seedy regional center of our vast country.
Well, then the cons:
1) the main disadvantage is the sunbeds, most of them are broken, you can see from their appearance that they are terribly old, very hard, after an hour the body starts to hurt from them.
2) the second minus is that the menu is monotonous, with meat only a trigger, only one type of fish is fried every day. (In defense of the kitchen, I’ll say that you won’t stay hungry because of the numbness, you can eat something at any time).
3) The rooms have a very small bathroom, there is no where to turn around, well, the rooms themselves are already old.
4) For the first time I saw that they made a torn bed and gave a torn towel, by the way, beach towels are also already old.
5) we were taken to the hotel for 3 hours, while the ride was 1:30.
But despite all the disadvantages, I had a great time and I will even recommend this hotel to those who want peace and comfort.
Based on the facts, the hotel is pursuing a austerity strategy. Ultimately, this is reflected in the service and comfort.
For a restaurant that can be called a canteen in terms of its level: All drinks are served in plastic or cardboard glasses. The food is monotonous and scarce. From meat solid chicken. From fish products, smelly dry horse mackerel on the grill, which few people wanted to eat. There is no basic bread for breakfast. Stale rubber buns in plastic bags and sweet Turkish "bagels". . . There are no dried fruits or nuts, which are usually present in other hotels for muesli. . . Only coffee powder from the machine. But I must say a compliment to the chef: despite the scarcity of resources, he manages to cook a few delicious dishes. The restaurant staff are untrained young boys, some underage, apparently for the same reason to save on salaries.
Beach: plastic uncomfortable sunbeds do not have mattresses, although there are such in neighboring hotels. The beach towels are pretty worn out and some even have holes. The paths on the beach are dead and always covered with sand. They rush very rarely.
A lot was written about the rooms. I want to additionally draw attention to hygiene, which, alas, was absent. The toilet bowl was cleaned only once in 2 weeks, not to mention furniture surfaces. I was shocked when I saw how they clean the old, dirty and stained carpet. It is not vacuumed, but swept with a BROOM, raising all the dirt and bacteria into the air, which are then distributed by the air conditioner - and this is what we breathe!! ! I often saw young cleaners sitting in the shade with a mobile phone in their hands, instead of conscientiously doing their job. Doors - this is one name - "plywood" with slots as thick as a finger - there is no sound insulation at all! Having a room near the pool with loud animation, I had no peace at all.
Reception: it's just a "sharashka office", they work unprofessionally, they can hardly cope with urgent tasks. I can also confirm one of the reviews that one receptionist sends messages to whatsapp with the offer to "get to know each other". It affected me too.
The hotel manager seems to be looking down on everything. Imposingly walks around the hotel or sits with a mobile phone in a cafe.
The contingent of the hotel is unpretentious Russian-speaking vacationers.
Europeans do not come here for obvious reasons.
A request to fans to write inflated reviews on this hotel - be honest and objective! Just because you made friends with someone from the staff, this is not a reason to sing praises and write flattering comments to the hotel! You are misleading potential guests who, like me, fell for your positive reviews, flew here and regretted it.
Conclusion: I do not recommend this hotel. The only positive here is the location, the green area and the magnificent sea. But this is not the merit of the hotel...
Now, in terms of service and service, this is not 4 stars, but 3, maybe even 2.
In addition to the clean sea, Dima's massage and well-mannered guys from the bar, there is nothing good here.
The unprofessionalism, rudeness, arrogance and cheeky behavior of the restaurant staff is amazing.
In a restaurant, food is simply thrown and plates are torn off the table during meals. They can also “play” and snatch a plate while eating and start driving in front of your face, not embarrassed by anyone: neither parents nor the manager (who is constantly present on the territory of the hotel, but does not take any managerial actions, but only looks at the phone) . In the restaurant, only the guy who dispenses drinks is adequate.
But the receptionist left the most unpleasant aftertaste. Upon arrival at the hotel, they give several questionnaires in which you need to provide personal data, including a phone number. Two hours after checking into the room, I received a message from the receptionist, almost twice my age, with obscene proposals, to which I refused. We were shocked by such an antics from the reception. Then it turned out that many girls and women, and even those who were vacationing with their husbands, received such offers.
This is the first time we've encountered this type of staff behavior.
Compared to Larissa Akman, the quality of the hotel has changed for the worse - uncultured staff.
I also didn’t like that there were no mattresses on the sun loungers, although other hotels located nearby had mattresses. Many sun loungers are broken.
The food is good, you won't be hungry for sure. We rested here for the first time so far, and some said they came to this hotel 13 times. The entire staff is very polite and welcoming. Thanks to all the staff for a great holiday. We were satisfied with the rest.
The standard room is tidy. Cleaning is daily and towels are changed every day. Convenient location of the hotel in a bay near a mountain with pine trees and compact placement of all recreation areas on the territory.
We are very attracted by the location of the hotel close to the sea - 1 line. This is very convenient if you are traveling with children. It is safe to let the child go from the beach to the room. Clean and spacious beach is very pleasing. A large number of sun loungers and new awnings for them.
Convenient access to the sea, clear water and a beautiful view of the mountains are very pleasing.
The restaurant deserves special attention. Paper disposable tablecloths and cutlery in separate packages. Buffet and a wide range of dishes, despite the restrictions imposed during the season.
We liked the choice of first courses, hot dishes and desserts. The waiters work together.
We would like to especially thank Nuh Kaya for the warm welcome! Manager very attentive to guests. Always ready to resolve questions or problems of guests.
Spa is a regular visit! It was especially nice to see familiar faces here - the owner Eldar and the administrator Dima. They are very attentive to guests, they tell and offer types of massages, discounts are possible for regular customers. Friendly team! It's nice to just relax on the territory of the spa, after each procedure guests are treated to delicious tea.
I would also like to note - morning gymnastics, aqua aerobics, Turkish night, discos, beach volleyball and live music, a kids club.
Were very satisfied!