1. Ushatanye slides in the water park with poorly sealed joints.
2. Hotel staff take sun loungers on the beach and by the pools, then they release them for a dollar. Sunbeds and umbrellas are not enough. Some Frenchman was ready to get into a fight when 1 sunbed was pushed under his umbrella.
3. If your room is near the reception - get ready to listen to the screaming panel-TV in Arabic until midnight with useless attempts to make calls to the reception quieter.
4. The bed is not the first freshness, with stains.
5. The hotel guide threw a "pirate yacht" on the tour - the promised "banana" was not there... the guide on the tour simply said - "there was a mistake. "
6. Disgusting food, hard meat like chewing gum. . . 7-year-old daughter came with a gastrointestinal disorder, now we are on a diet, we are treating pancreas. . .
About the slowest Internet in the world, I generally just keep quiet.
in general... we don’t have a foot in Egypt anymore... .
In general, we spit on everything, refused the offer to "relocate to the best apartments", from the "spa" for free too, because they made us fools, they say no one steals from their safe, this is not true. It was a shame, because everyone, including the Russian-speaking Olga, insisted that this was not true. The husband could not stand it and tried to open the safe with a file... and he succeeded! I called the manager, but again he repeated the same thing in his "gibberish" language. We were convinced that everything was useless, and decided not to waste our rest.
On Sunday, October 3, we went to Luxor for the whole day (they took the money with them). On Monday, we had a letter at the door, they say, come to the reception. And they started their song again, it turns out they read the reviews and they didn’t like mine. They got me so that I had to be removed, otherwise there would be no peace. To be honest, I was already beginning to be afraid of them, because obviously they did not want the "chief" to know about everything that was happening. This is such a vacation! Of course, the sea calmed us, we swam with masks, admired the fish, met good Russians, we had a great evening with them. Yes, and local residents, sellers brought their flavor to our trip.
There is a lot of food in the hotel, desserts for every taste are generally amazing, but there were problems with digestion, maybe we are just unaccustomed to such food. The kids loved the water park! It’s a pity that such a situation has turned out, I hope the owner finds out about this and puts things in order there! Have a good rest and interesting adventures!
The rooms are large, the decor is unique. Of course, for more than 10 years the hotel has had a broken corner at the table, but I personally don’t see any problems in this. Cleaning daily, towels changed daily. Swans turned a couple of times. I left a dollar a couple of times, but they love Alenka more. Leave something for the guys they are all great big hard work. And other guys on the beach ask about Alenka. If I had known, I would have brought a suitcase. They love chocolates.
The territory is cool, very beautiful, a lot of greenery. Workers are constantly cutting, washing, cleaning something.
There is a children's pool with slides, there is a water park with cool slides. A child of 8 years old rode all the slides, they are cool and not scary. For those who love extreme sports, there are no such slides. Everywhere on the slides there are guys who look after safety. At first, I went with the child myself to check how he was moving out, and then he calmly sat, he rode himself. There is a wave pool and also like a river you can ride on an inflatable boat with oars.
Food. Her sea. I do not know who there is not enough food nonsense. Always 2 types of grill, something chicken, something meat. Seafood was given, crabs were given, quail, duck. But for me personally, everything is somehow fresh or something. Everything is dry. I liked the puree soups, rice pudding, hummus. Baking a lot of the same type did not eat. We tried oriental sweets deliciously. There is a snack restaurant on the sea from 12 to 17.00, they cook like fast food, but the burgers are so-so. And here are the french fries topchik. Delicious ice cream is served in cones in the same bar on the beach.
Went to Japanese and Mangol restaurant. The Japanese show is cool. The food is normal rice, vegetables and a choice of meat. sharp
Alcohol. I'm not an amateur. I don't like beer, I don't like wine. The only cocktails are nothing like rum and cola. But they pour so decent cola and not much rum. Anything goes with sweet soda.
The sea is the biggest minus, then no, then it is. At first this fact was upset, and then nothing. When the tide was out, we hung out in the bass. At high tide on the sea. There is a pontoon long walk about 7 minutes. There is a fish reef.
Animation is. At 10 am gymnastics, at 10.30 belly dancing at 11.00 aqua aerobics, at 16 yoga. There is also volleyball and bocha on the beach. But about what yoga is, for example, I found out towards the end of the rest. The animators are good funny guys, but they can’t organize to gather people at all. They walk under their breaths mumbling "yoga-yoga". They advertise their entertainment so badly. There is a kids club. At 20.30 children's disco. At 21.00 evening show. If the artists are invited cool. The show from the animators is not very good. Initially, the show was hosted by Joe, he was kicked out to no one to host. No one can speak into the microphone. What kind of animators can't speak into a microphone?
The staff is very friendly,
In general, we liked everything. Great vacation.
The refrigerator did not work in the room - they called, they came, they replaced it, but I also had to call to open the safe (the refrigerator and the safe are one) - there is a procedure, the security guard and the administrator come, they came after the second call.
Room standard room, double bed, sofa for a child. The room is huge and comfortable.
WARNING - NEVER LOOKING AT THE LEFT VAN BUCKS - THE SWAN CLEANER GUYS DO NOT SPIN! TO WHOM IT IS PRINCIPALLY IMPORTANT - GO TO TURKEY.
The food is all delicious. There was variety in the grill menu, sometimes in side dishes, but there was a lot of everything! Soups, pasta, different rice, fries for kids, steaks, pastries. . . I don't believe in fresh reviews about disgusting food.
The lobby is huge, cool, clean, sofas, sofas, bar, internet, everything for relaxation and for someone to work in silence!
Pools are everywhere! We didn't go far from our room! Swimming pool with a bar, pool for children, pool with a wave, and just a bunch of other pools!
The territory is clean, well-groomed, everything is torn out, shines.
Sea... as in many places in Hurghada, not so hot... high tide, low tide more often... The pontoon, too, to walk and swim, is not very comfortable.
Animation, children's club, evening shows, everything is ok, but there was no time for it. We were exhausted during the day, it gets dark at 18-30, and with a clear conscience in a cool room to rest and sleep.
The contingent is half of the representatives of the Arab countries, the other half is Central Europe, Germany, Ukraine, Belarus.
The presence of the locals did not bother (in Turkey for some reason it bothered), the hotel is family.
The Russian language is understood at the reception, but the focus is on English. The manager knows him very well, and even the cleaners and pool attendants are at a good level. All communication in the dining room was in English.
Minus one - the sea, and access to it through the pontoon. The whole hotel glitters, and there is some kind of scoop. Well, that's all.
I highly recommend this hotel, great for families.
We spent 3600 euros on tours for 5 people, we were told that the hotel was ultra ol inclusive. But when we came to the bar and asked to make 5 cocktails, we were sent to put it mildly. For each cocktail, the bartenders wanted $5 and told us that we did not include it in the price. For the kitchen, I will say that the food is disgusting. After it, each of us had a stomach ache and it was very bad. We arrived home and a couple of days away from the kitchen at this hotel. I’ll tell you further beyond the sea, in fact it was not there. It took about 20 minutes to walk from our room to the sea, but since there was no sea itself, we walked along the pier for about another 20 minutes to the depth. It was really beautiful there and a lot of fish swam. Most of the staff is disgusting, all greedy and want only a tip, without it they will do nothing. Our guide said that otherwise you will not get anything.
SPECIAL THANKS WE WANT TO SAY TO THE RESCUER IN THE AQUAPARK EGYPTIAN ALEXANDER. A REALLY VERY RESPONSIBLE AND GOOD PERSON WHO, NEVER LOOKING ABOUT ANYTHING, CHEERED US UP THE MOOD, BECAUSE HE IS NOT AS GREAT AS ALL THE STAFF, BUT A REALLY GOOD PERSON WITH WHOM WE COULD TALK FOR A COUPLE OF HOURS AND LAUGH. There was also one bartender, a waiter and a cleaner who also did their job very well (unfortunately I don’t remember their names). Also, the territory and in truth in this hotel is very beautiful, the water park is good. This is where all good things end.
When we went to this hotel, we monitored a bunch of sites with reviews, everywhere they were high. Upon arrival, we were surprised at such high ratings. It turns out that every day the animators walk around the territory and make them leave a good review from their phone, and when we "pretend" that we can't leave a review, they themselves took the phone and put a good review about the hotel. Every day, wherever we are, Arabs walk around the hotel and pester us with their excursions. They give you a piece of paper, if you don’t pay right away, they make you sign there, and even if you didn’t go anywhere, when you check out, you must pay the cost of this excursion, if you signed. We did not fall for this and took excursions from our guide. In the end, they were very sorry.
It turns out that in Egypt all tourists are fooled and promised a lot, but in fact... We took a yacht tour and a safari with ATVs. We paid $400 for the yacht tour. REALLY SORRY ABOUT THIS! We were promised: 1) to be taken to a paradise island, which was insanely beautiful in the pictures, but in reality it was a terrible island, it was terribly hot on it, we burned down, there was no vegetation. 2) they promised a seafood lunch, the lunch was just as terrible as in our hotel. 3) they promised to bring dolphins into the bay, we did not even observe this. 4) promised to go fishing and fry us the fish that we caught. As a result, we caught a lot of fish, but they took it for themselves. 5) they promised to give us a ride on a banana and a water sofa, they did it for 15 seconds, purely for the photo. 6) most importantly, they promised us diving, but as soon as the yacht sailed from the shore, we were given papers in which there was an agreement that they were not responsible for us during the dive. And they said that if we do not sign it, we will not dive. Here is such a tour! As for the safari, I can’t say anything bad, I liked everything very much.
After 6 pm, the hotel staff did not let us into the pool, or the water park, or the sea! The pool "began to be cleaned" from 6 pm to 7 am, but when we came to the pool it was dirty and at times stank like a public toilet, my sister's husband was sprinkled after the visit so that he did not leave the room for two days, it's good that we all after didn't go there. In two of the rooms, the cleaners cleaned haphazardly. We settled in the shower there was sand and for all the time in the hotel it was never removed. Dirty dishes are everywhere near the rooms, as everyone carried food to the rooms. She was not removed for 3-4 days, although she stood in a conspicuous place and insects were already gathering above her. I put two stars only for the territory of the hotel and for the lifeguard Alexander! This is the biggest advantage of this hotel!
Nutrition is also good, it’s easy to choose from the whole variety to everyone’s taste, there were no problems with what to feed the child, and you just had to slow yourself down, I would have eaten as much with my eyes)). My husband approved the beer, I took cocktails twice, the first one was too alcoholic, I didn’t regret it), it wasn’t tasty, the second time I asked for a little, this one is better, but still so-so...
Entertainment. The hotel has animators, if you wish, you can play something. There is nothing special behind the hotel, we walked back and forth once, if you want to diversify your leisure time, then the only alternative is excursions. There are a lot of offers, starting from a hotel guide and ending with an offer on a walk behind the hotel. Since we are with a child, and the hotel is more expensive, we ordered from a local agency that has a license, it is called a tibaturk, there is information on the Internet.
First, a bathyscaphe was ordered for testing, and then super Utopia, everything was class, the team almost all speak tolerably Russian, when my husband and I swam with masks and on a banana, they left the small one on board the yacht with the guys, didn’t cry at all, although in general they didn’t cry to strangers goes)) entertained as best they could. I liked everything very much.
The sea near the hotel is good, as for small children, for adults, the option to swim is only from the pier. So this option is not suitable for everyone, it suited us, we were looking for just the same.
In general, we had a wonderful rest, the hotel fully met all expectations. We recommend, but taking into account the "features" of the shallow sea...