The plus of this hotel is the interior, and that's all. Terrible administrator. It was cool in the room, we asked for a heater, we were told that it was hot in our room in other rooms it was colder. The administrator wrote every day that we would be for breakfast, and at what time the breakfast itself, and in the end we came and waited for about 40 minutes for our breakfast, and they didn’t bring the one we ordered into the transmission! Then they asked for an additional payment, for their own mistake !! We celebrated the New Year there, (a place per person 800 UAH), since there were 6 of us, there were 2 salads on the table, sliced bread and sliced fruits and 3 hot dishes, from this hot we got only 2 dishes and that one of them, this a small plate of potatoes "roast" you can't call it otherwise, for 6 people.
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The plus of this hotel is the interior, and that's all. Terrible administrator. It was cool in the room, we asked for a heater, we were told that it was hot in our room in other rooms it was colder.
The administrator wrote every day that we would be for breakfast, and at what time the breakfast itself, and in the end we came and waited for about 40 minutes for our breakfast, and they didn’t bring the one we ordered into the transmission! Then they asked for an additional payment, for their own mistake !!
We celebrated the New Year there, (a place per person 800 UAH), since there were 6 of us, there were 2 salads on the table, sliced bread and sliced fruits and 3 hot dishes, from this hot we got only 2 dishes and that one of them, this a small plate of potatoes "roast" you can't call it otherwise, for 6 people. The promised toastmaster is Santa Claus and the Snow Maiden, Santa Claus was drunk and barely stood, it’s good that at least the cane was so she held him.
In general, the Black Castle earned quite well on the New Year and cashed in on people. I will never recommend this place to anyone!
The administrator wrote every day that we would be for breakfast, and at what time the breakfast itself, and in the end we came and waited for about 40 minutes for our breakfast, and they didn’t bring the one we ordered into the transmission! Then they asked for an additional payment, for their own mistake !!
We celebrated the New Year there, (a place per person 800 UAH), since there were 6 of us, there were 2 salads on the table, sliced bread and sliced fruits and 3 hot dishes, from this hot we got only 2 dishes and that one of them, this a small plate of potatoes "roast" you can't call it otherwise, for 6 people. The promised toastmaster is Santa Claus and the Snow Maiden, Santa Claus was drunk and barely stood, it’s good that at least the cane was so she held him.
In general, the Black Castle earned quite well on the New Year and cashed in on people. I will never recommend this place to anyone!
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• traveled 9 years ago
I liked the landscaping. Disliked: -SUNIC INSULATION: None! The woman and I did not sleep all night because we could hear what was happening in the neighboring rooms, at the reception and in the corridor (the room was on another floor). -NUMBER: heavily smoked, gunpowder everywhere (it was difficult to breathe, so they were forced to open the window several times at sub-zero temperatures); the TV is old and shabby, inconveniently placed near the bed (impeding movement); tulle in the room "black" from dirt; the floor is tiled so very cold (slippers do not give).
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I liked the landscaping.
Disliked:
-SUNIC INSULATION: None! The woman and I did not sleep all night because we could hear what was happening in the neighboring rooms, at the reception and in the corridor (the room was on another floor). -NUMBER: heavily smoked, gunpowder everywhere (it was difficult to breathe, so they were forced to open the window several times at sub-zero temperatures); the TV is old and shabby, inconveniently placed near the bed (impeding movement); tulle in the room "black" from dirt; the floor is tiled so very cold (slippers do not give). -BED: old, spring mattress (springs entered the back), no mattress (the mattress is covered with an old, short "diaper"), the bed is old. -BATHROOM: the light is turned on together with the hood, which works as a "helicopter"; the toilet is very dirty and very loud drains (everyone on the floor will know that you went to the toilet!
); shower cabin all with mold (it is impossible to wash); leaking taps and poor shower drains; towels were shabby and had yellow spots.
Disliked:
-SUNIC INSULATION: None! The woman and I did not sleep all night because we could hear what was happening in the neighboring rooms, at the reception and in the corridor (the room was on another floor). -NUMBER: heavily smoked, gunpowder everywhere (it was difficult to breathe, so they were forced to open the window several times at sub-zero temperatures); the TV is old and shabby, inconveniently placed near the bed (impeding movement); tulle in the room "black" from dirt; the floor is tiled so very cold (slippers do not give). -BED: old, spring mattress (springs entered the back), no mattress (the mattress is covered with an old, short "diaper"), the bed is old. -BATHROOM: the light is turned on together with the hood, which works as a "helicopter"; the toilet is very dirty and very loud drains (everyone on the floor will know that you went to the toilet!
); shower cabin all with mold (it is impossible to wash); leaking taps and poor shower drains; towels were shabby and had yellow spots.
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Booked a room. Upon arrival, it turned out that on that day there was a wedding going on there. About the wedding, as I understand it, the hotel administration knew for a long time, but when we booked a room we were not warned about this. The room was given directly opposite the restaurant where this event was celebrated.
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Booked a room. Upon arrival, it turned out that on that day there was a wedding going on there. About the wedding, as I understand it, the hotel administration knew for a long time, but when we booked a room we were not warned about this. The room was given directly opposite the restaurant where this event was celebrated. Naturally, the restaurant did not work for us, songs, dances under the windows until the morning. And my husband is driving in the morning. We hardly slept all night. When they went to swear at the reception, they offered to move to another room with windows in the other direction. It was offered already in the morning! If there were free rooms with windows to the other side, then why weren't they offered to us right away? Horrible, disrespectful customer service!! !
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• traveled 11 years ago
The hotel was chosen on the way back from Bukovel. My husband really likes the atmosphere of castles, knights, etc. It is far enough from the city, you need to take a taxi or get on your own transport. The hotel was very colorful, like in the Middle Ages. The room was well cleaned, clean bedding, heated floor in the bathroom, disposable cosmetic items, bathrobes, slippers, what else do you need?! We were in the restaurant at the hotel, the food is not bad, but we waited a long time.
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The hotel was chosen on the way back from Bukovel. My husband really likes the atmosphere of castles, knights, etc.
It is far enough from the city, you need to take a taxi or get on your own transport.
The hotel was very colorful, like in the Middle Ages. The room was well cleaned, clean bedding, heated floor in the bathroom, disposable cosmetic items, bathrobes, slippers, what else do you need?!
We were in the restaurant at the hotel, the food is not bad, but we waited a long time.
Ivano-Frankivsk itself did not impress me, but I would still return to this hotel.
It is far enough from the city, you need to take a taxi or get on your own transport.
The hotel was very colorful, like in the Middle Ages. The room was well cleaned, clean bedding, heated floor in the bathroom, disposable cosmetic items, bathrobes, slippers, what else do you need?!
We were in the restaurant at the hotel, the food is not bad, but we waited a long time.
Ivano-Frankivsk itself did not impress me, but I would still return to this hotel.
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Great ...I recommend it to everyone. .
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Great ...I recommend it to everyone. .
Review from — vOtpusk.ru
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Stayed there with a group for New Years. They did not regret a single gram that they brought masquerade costumes with them from Donetsk : ) The holiday was wonderful, they buzzed until the morning. The hotel is very comfortable, the food is excellent. By the way, the locals are normal and not Russophobes at all.
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Stayed there with a group for New Years. They did not regret a single gram that they brought masquerade costumes with them from Donetsk : ) The holiday was wonderful, they buzzed until the morning. The hotel is very comfortable, the food is excellent. By the way, the locals are normal and not Russophobes at all.
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Just had a wonderful time! ! I am from Lviv and have heard about this complex more than once, but often the stories of acquaintances are not justified, but here everything happened exactly as they described to me. I chose the Black Castle not by chance: having met a man from another country, for a long time I chose a more romantic place for the first meeting with him.
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Just had a wonderful time! ! I am from Lviv and have heard about this complex more than once, but often the stories of acquaintances are not justified, but here everything happened exactly as they described to me. I chose the Black Castle not by chance: having met a man from another country, for a long time I chose a more romantic place for the first meeting with him. I wasn't wrong. Unusual medieval architecture, delicious cuisine, mysteriously romantic atmosphere did their job. My foreigner was shocked. The only thing that gave me inconvenience was the nutritional value of the kitchen. I'm on a diet, and there are huge calorie portions.
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