They started their vacation together with their children by resting at the Golden Tower hotel. On the very first day, we were counted in funds. I did not receive an answer to my question, the price for accommodation starts to be calculated per night, per day or per day. We planned to rest for a week, but every time there were comments about the noise made by our children, although we ourselves were accommodated on the highest floor of the hotel.
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They started their vacation together with their children by resting at the Golden Tower hotel. On the very first day, we were counted in funds. I did not receive an answer to my question, the price for accommodation starts to be calculated per night, per day or per day. We planned to rest for a week, but every time there were comments about the noise made by our children, although we ourselves were accommodated on the highest floor of the hotel. As for nutrition, the food is low-calorie, after half an hour you feel hungry. Maybe someone needs it, but not us. We constantly felt superior attitude from the hostess and the administrator, so we decided to leave them. They warned in advance and asked to return the funds paid in advance. They refused to return it, the hostess raised a scream and reacted emotionally to our remarks about the cold water in the pool. After staying for 2 full days, and the payment was for 7 days, it was returned in only 3 days. Feelings about this hotel are only negative.
Having traveled literally 300 km. further in the direction of Ivano-Frankivsk, people are much friendlier and more hospitable. We, the people from the border war zones, are simply upset that they have taken advantage of us. It's just a shame.
Having traveled literally 300 km. further in the direction of Ivano-Frankivsk, people are much friendlier and more hospitable. We, the people from the border war zones, are simply upset that they have taken advantage of us. It's just a shame.
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• traveled 1 year ago
In the evening, I booked a room on the hotel's website, I received a confirmation by e-mail, the reservation code - as if everything is OK. I am already starting to plan the trip, but the next morning I will call the hotel again to clarify the details and the issue of prepayment. It turns out that they don't have any online booking (the question is, why didn't you remove it from the website? ), there are no seats, and in general, the order must be made only by phone.
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In the evening, I booked a room on the hotel's website, I received a confirmation by e-mail, the reservation code - as if everything is OK. I am already starting to plan the trip, but the next morning I will call the hotel again to clarify the details and the issue of prepayment. It turns out that they don't have any online booking (the question is, why didn't you remove it from the website? ), there are no seats, and in general, the order must be made only by phone.
"Good" start, thank you, but I don't need more surprises from you - in 15 minutes I found another good hotel with a reservation through booking. And I will cross you off the list for future trips, and I will not recommend it to others
"Good" start, thank you, but I don't need more surprises from you - in 15 minutes I found another good hotel with a reservation through booking. And I will cross you off the list for future trips, and I will not recommend it to others
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• 5
Excellent cuisine, the menu was never repeated in 10 days. Extremely attentive staff in the dining room despite their young age! High-class specialists in water procedures and physiotherapy rooms!! ! Clean, beautiful and tidy in the rooms and bathrooms!! ! Somewhat weak Internet and grumpy management)))!! ! I will recommend it to friends and acquaintances, I wouldn't mind visiting again!! !.
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Excellent cuisine, the menu was never repeated in 10 days. Extremely attentive staff in the dining room despite their young age! High-class specialists in water procedures and physiotherapy rooms!! ! Clean, beautiful and tidy in the rooms and bathrooms!! ! Somewhat weak Internet and grumpy management)))!! ! I will recommend it to friends and acquaintances, I wouldn't mind visiting again!! !
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• 3
• traveled 2 years ago
I really liked it! The administrator, Mrs. Natalya, took into account all individual wishes! I managed to rest, get healthy, and have a delicious and healthy meal! The owners are very attentive to their guests, are in constant contact and try to create comfortable home conditions! When the lights were turned off, the generator and the Internet mostly worked!.
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I really liked it! The administrator, Mrs. Natalya, took into account all individual wishes! I managed to rest, get healthy, and have a delicious and healthy meal! The owners are very attentive to their guests, are in constant contact and try to create comfortable home conditions! When the lights were turned off, the generator and the Internet mostly worked!
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We rested in hotels in January, the owners are great, they do everything to make it comfortable. The rooms are cozy, the food is excellent - for 7 days the menu has never been repeated. If you want to relax, you are here!! !
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We rested in hotels in January, the owners are great, they do everything to make it comfortable. The rooms are cozy, the food is excellent - for 7 days the menu has never been repeated. If you want to relax, you are here!! !
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• 7
Rested with his wife for 10 days. I liked everything. Responsive and polite staff. Great cuisine. Menu selection for the day. The menu has never been repeated in 10 days. They cook very tasty. The room has a TV and pretty decent Internet (Wi-Fi). We truly thank all the staff and Irina Kirillovna for a good rest.
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Rested with his wife for 10 days. I liked everything. Responsive and polite staff. Great cuisine. Menu selection for the day. The menu has never been repeated in 10 days. They cook very tasty. The room has a TV and pretty decent Internet (Wi-Fi). We truly thank all the staff and Irina Kirillovna for a good rest.
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• 6
The settlement was wonderful. At the railway station Svalyava took the transfer (car), as promised. Conditions in the nomenclature are very good: the bed and everything else is in excellent condition clean. My wife and I have two (! ) Rooms. One with a large sofa and the other with a full double bed. Both rooms have modern TVs.
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The settlement was wonderful. At the railway station Svalyava took the transfer (car), as promised.
Conditions in the nomenclature are very good: the bed and everything else is in excellent condition clean. My wife and I have two (! ) Rooms. One with a large sofa and the other with a full double bed. Both rooms have modern TVs.
There were dishes, in the bathroom (large room and the bathroom itself) was a hair dryer. Everything is as it should be.
Superior room with balcony. But constantly catching the thought that our conversations can interfere with someone.
Fed well: at home and in ten days almost did not repeat the menu.
But the main thing is the atmosphere! ! ! ! ! The owner of the hotel Irina Kirillovna works and the staff so that vacationers feel at home.
And baths and an indoor pool. We liked everything. We will strongly recommend to all friends and acquaintances.
Thanks again to the staff and Irina Kirillovna with her host - the walls of the hotel are decorated with his beautiful embroidered paintings! ! ! ! !
Conditions in the nomenclature are very good: the bed and everything else is in excellent condition clean. My wife and I have two (! ) Rooms. One with a large sofa and the other with a full double bed. Both rooms have modern TVs.
There were dishes, in the bathroom (large room and the bathroom itself) was a hair dryer. Everything is as it should be.
Superior room with balcony. But constantly catching the thought that our conversations can interfere with someone.
Fed well: at home and in ten days almost did not repeat the menu.
But the main thing is the atmosphere! ! ! ! ! The owner of the hotel Irina Kirillovna works and the staff so that vacationers feel at home.
And baths and an indoor pool. We liked everything. We will strongly recommend to all friends and acquaintances.
Thanks again to the staff and Irina Kirillovna with her host - the walls of the hotel are decorated with his beautiful embroidered paintings! ! ! ! !
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• 2
• traveled 6 years ago
1st time accidentally hit, then regretted that there were few days. Staff - for all the time partially changed 1st time. They are scrupulous about the selection of personnel, they don’t climb into the eyes, there is no traditional familiarity, although they certainly don’t reach the level of the Hilton.
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1st time accidentally hit, then regretted that there were few days.
Staff - for all the time partially changed 1st time. They are scrupulous about the selection of personnel, they don’t climb into the eyes, there is no traditional familiarity, although they certainly don’t reach the level of the Hilton.
The room is completely satisfied, especially in conditions when you went out onto the balcony and are already in nature.
Meals for all the years + 3kg per trip, we have to reduce, which is not always possible : ) It is, as it were, dietary, but satisfying and tasty...
I did not like the too soft attitude of the owners to all sorts of boors, drunks and smokers!
- There is a clear rule: no smoking on site! No, cattle will come, and they will definitely smoke on the balcony, in the room, in the toilet! Everything stinks, but to the arguments that there are vacationers around, that they didn’t come to breathe the stink from a piece of paper - a female voice accompanied by a child with a fumes will answer, they say, “well, I have the right to rest... ”
- Swollen up - sleep at home! But no, it pulls on feats...
. . . in short, I think that we need a tough overseer, especially over our "EntillEgency" on trade union vouchers!
Staff - for all the time partially changed 1st time. They are scrupulous about the selection of personnel, they don’t climb into the eyes, there is no traditional familiarity, although they certainly don’t reach the level of the Hilton.
The room is completely satisfied, especially in conditions when you went out onto the balcony and are already in nature.
Meals for all the years + 3kg per trip, we have to reduce, which is not always possible : ) It is, as it were, dietary, but satisfying and tasty...
I did not like the too soft attitude of the owners to all sorts of boors, drunks and smokers!
- There is a clear rule: no smoking on site! No, cattle will come, and they will definitely smoke on the balcony, in the room, in the toilet! Everything stinks, but to the arguments that there are vacationers around, that they didn’t come to breathe the stink from a piece of paper - a female voice accompanied by a child with a fumes will answer, they say, “well, I have the right to rest... ”
- Swollen up - sleep at home! But no, it pulls on feats...
. . . in short, I think that we need a tough overseer, especially over our "EntillEgency" on trade union vouchers!
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• 24
For 13 days of rest we have only positive impressions, starting with the transfer from Svalyava station. We can evaluate our stay in this boarding house as good. The room is cleaned and dumped every day, air conditioning is available. Food is high quality, high in calories. They cook deliciously. Treatment procedures are carried out at a specific time, according to the record, without queues.
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For 13 days of rest we have only positive impressions, starting with the transfer from Svalyava station. We can evaluate our stay in this boarding house as good. The room is cleaned and dumped every day, air conditioning is available. Food is high quality, high in calories. They cook deliciously. Treatment procedures are carried out at a specific time, according to the record, without queues.
Of particular note are the friendly staff of the reception, and diligent staff who maintain cleanliness both in the room and in the surrounding area, a stable temperature (28s) of water in the pool. The only thing we want to note is the need to wear hats for visitors to the pool and the need to periodically change the water in it more often.
So we truly thank all the employees of the Golden Tower for their efforts. Ivano-Frankivsk, Marchuk family.
Of particular note are the friendly staff of the reception, and diligent staff who maintain cleanliness both in the room and in the surrounding area, a stable temperature (28s) of water in the pool. The only thing we want to note is the need to wear hats for visitors to the pool and the need to periodically change the water in it more often.
So we truly thank all the employees of the Golden Tower for their efforts. Ivano-Frankivsk, Marchuk family.
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• 18
My husband and I came to the Golden Tower for the first time after receiving a work permit. What surprised us at home was the one that the administrator called us on the eve of leaving Ivano-Frankivsk and asked about the time of arrival to provide a transfer from the station to the hotel. Arriving at the place, we realized that this is a common practice, all vacationers and departures are met and delivered to the station.
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My husband and I came to the Golden Tower for the first time after receiving a work permit. What surprised us at home was the one that the administrator called us on the eve of leaving Ivano-Frankivsk and asked about the time of arrival to provide a transfer from the station to the hotel. Arriving at the place, we realized that this is a common practice, all vacationers and departures are met and delivered to the station. Very quickly settled into a room. My husband and I are doctors, so we are very wary of the conditions of stay. And were pleasantly surprised. Room without mold, cockroaches and odors. But there are working air conditioning, TV, refrigerator. The bed is clean, dry. Meals on site, ie on site. The menu is dietary and varied, the food is delicious at home. The dishes were not repeated during the whole hour. Here, on the spot, there is an opportunity to receive medical procedures: massage, baths, physical therapy.
The doctor who gives the appointment justifies them in a qualified way. Although the pump room with healing water is very close, but for the convenience of vacationers there is a tap with mineral water on site. The building has a swimming pool, which is open to vacationers all day. Water without chlorine (! ), Heat, water purification is carried out with salt. There is a seating area with sun loungers and a mini pool. The staff is friendly, polite, qualified. Control over the work of subordinates owners carry out daily in person. Here are all the conditions for a quiet family vacation. One disadvantage is the very short period of stay (due to personal circumstances). But the hotel staff, of course, could not influence this. In general, the impressions of the rest in the "Golden Tower" are very positive. We rested ourselves and we RECOMMEND to all.
The doctor who gives the appointment justifies them in a qualified way. Although the pump room with healing water is very close, but for the convenience of vacationers there is a tap with mineral water on site. The building has a swimming pool, which is open to vacationers all day. Water without chlorine (! ), Heat, water purification is carried out with salt. There is a seating area with sun loungers and a mini pool. The staff is friendly, polite, qualified. Control over the work of subordinates owners carry out daily in person. Here are all the conditions for a quiet family vacation. One disadvantage is the very short period of stay (due to personal circumstances). But the hotel staff, of course, could not influence this. In general, the impressions of the rest in the "Golden Tower" are very positive. We rested ourselves and we RECOMMEND to all.
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• 27
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