Old Palace Resort Sahl Hasheesh 5*– Reviews

140
Rating 7.910
based on
140 reviews
№4 in the hotel rating Sahl Hasheesh
7.9 Rooms
7.9 Service
8.0 Cleanliness
8.0 Food
8.0 Amenities
The hotel is located in Hurghada, in the Sal Hasheesh area, behind the Desert Mountains on a private sandy beach. Opening date - 2008, last restoration date - 2011. Not far from the hotel there is a promenade with shops and restaurants. The hotel is suitable for family, romantic or youth recreation.More →
аватар BRS_Kyiv_tourist
 •  traveled 3 years ago
Rating 8.0
When choosing a hotel, the emphasis was on minimizing the wind, quiet rest and the maximum number of guests in the hotel from Europe and the civilized world and a minimum of "Zaporizhzhya". Old Peles successfully fulfills all these requirements. It is in this part of Sahl Hashish Bay that the wind is minimal. … More ▾ When choosing a hotel, the emphasis was on minimizing the wind, quiet rest and the maximum number of guests in the hotel from Europe and the civilized world and a minimum of "Zaporizhzhya".

Old Peles successfully fulfills all these requirements. It is in this part of Sahl Hashish Bay that the wind is minimal. The hotel itself is relatively old, and looks pretty good. Rooms - standard for Egyptian hotels - are large, with moderately worn furniture. The bathroom is normal. Only the curtain in the bathroom / shower spoiled the look. Repairs can already be updated, but a few more years will be ok (probably decided by the administration).

The staff is polite and respectful. Everyone we had to talk to tried to make the most of our vacation. The waiters are polite, the bartenders are good (especially if you do not complain about the dollar, somewhere about chocolate : )

Animation is unobtrusive, but it is enough.
If someone is planning to go with children - the children's club there is probably "so-so".
A small house and a playground in the sun. There is a traditional evening children's disco in front of the animation.

Staff speak Russian and are fluent in English and German.

The vast majority of guests are from Europe. There are few tourists from Ukraine.
"Zaporizhzhya" is even less (although they are, as always, the loudest and tactless, so noticeable, you can normally find a place away from it : )).
An interesting fact is that until December 30 there were almost no tourists from Russia and there were no queues in the main restaurant (even early at the omelets), it was clean and all dishes were available until the end of breakfast / lunch / evening.
As soon as the concentration of Russians increased on December 30, you immediately had queues and splashed food on the floor, and not everything can be found at the end of the dinner. But that's it - people are eaten for all the money)
As for food - it is at a good Egyptian level - there is always some meat in different kinds - something fried, something grilled.
Somewhere well-grilled, somewhere a little overcooked, but approx. There are fish and often two species. There are also dietary dishes. There is always something to eat in order to eat normally.

The beach is beautiful, umbrellas at a great distance from each other, there is enough space for everyone. In summer, everyone may not have enough, but in winter it was with a large margin. Entrance to the sea without sharp differences in depth. Sand and coral remains. We, like most people, did without corals.

It was this winter that the water in the sea was surprisingly warm, about 24 degrees. During the day the temperature is 25-30 degrees, after sunset 15-17.

And as always - who goes in the mood for a good rest - a good rest : )
аватар NadyaAH
The hotel is beautiful, but a bit run down and run down. We arrived at the hotel at eight in the evening, at the reception we were immediately sent to dinner, so as not to remain hungry. We ordered a deluxe room, in principle, we got it: with a view of the sea, a beautiful courtyard with a pool and fountains and a small balcony. … More ▾ The hotel is beautiful, but a bit run down and run down.
We arrived at the hotel at eight in the evening, at the reception we were immediately sent to dinner, so as not to remain hungry. We ordered a deluxe room, in principle, we got it: with a view of the sea, a beautiful courtyard with a pool and fountains and a small balcony. The room is spacious, but the furniture wants the best - already old, repaired in some places, a sofa with small gusts. Curtains (especially tulle) - dirty, not washed, stained, as well as glass at the exit to the balcony, which was very striking. Doors and tiles with plinths also want the best, it is clear that there is not enough care, timely repair. But... This magnificent rest did not interfere. The cuisine is excellent, for all tastes. All bars were open except for the pool bar with jacuzzi. It was possible to drink cocktails and eat ice cream and enjoy tea with pastries (if it’s far from dinner). The animation is great, not intrusive. They played both bochu and volleyball and tennis, there was water aerobics, yoga. Every evening parties were held in the hall: contests, dances, live music, fakir shows. . .
A 10-year-old child lacked water slides... The beach is excellent, sandy, in some places there are still a few stones. For a day, several times we swam to two small reefs within the beach fenced with buoys, admired the beautiful fish.
The problem with sunbeds was small, for 10 days it was not possible to take a sunbed on the first line - the beach workers themselves occupied it, and then, at their discretion, offered vacationers for a tip.
The room was cleaned mediocre, for several times the tips left only once made a beautiful crocodile out of towels...
The ventilation was periodically noisy in the room... The first couple of nights it was unusual, then they did not pay attention...
Of the restaurants did not like the service in Italian. The dishes we ordered were known in advance, not only did they wait an hour for the second, they also brought us chicken instead of fish. They apologized, they made a mistake in the translation (by all means, intentionally).
If the question arises, to come to the Old Palace again, then yes, we will come))). But I would very much like such trifles as dirty tulle and stained glass to no longer occur...
Рваное постельное белье
аватар _602708
 •  traveled 3 years ago
Rating 8.0
This hotel was suggested by a friend, the director of a travel agency according to tourists' reviews. We arrived early in the morning (6:00), arrived at the hotel at 8:00, at 10:00 we were given bracelets. While waiting for check-in, we drank coffee and juices (mango, guava) in the lobby bar, which is open 24 hours. … More ▾ This hotel was suggested by a friend, the director of a travel agency according to tourists' reviews.
We arrived early in the morning (6:00), arrived at the hotel at 8:00, at 10:00 we were given bracelets. While waiting for check-in, we drank coffee and juices (mango, guava) in the lobby bar, which is open 24 hours. At 12:00 we were immediately settled in a great room on the 3rd floor overlooking the sea. And a happy life began.
The food is not much variety but tasty, the dishes in the restaurant and in the bars on the beach are clean. The room has an electric kettle, tea, coffee (Nescafe), cream in a bag. The beach is sandy, but the entrance to the sea is sand with pebbles, and sand again in the sea.
The staff is friendly, they love our chocolate very much, they prefer milk chocolate with nuts.
I would especially like to note the work of the manager of the VICTORIA hotel. This is a little man who SOLVE ALL QUESTIONS within 5 minutes. Need an iron - please, change the curtain in the bathroom or the drain in the washbasin does not work either, within 10-20 minutes. change, clean up. They forgot to order a restaurant, and you are leaving tomorrow, but it’s not a problem at all, Victoria will solve this issue. For every question, she has an answer. Every day she asked how we were doing and if everything was in order.
All in all, it was a great vacation in every way. After staying for 12 days, I did not want to leave at all, we are already planning to come in the spring. Now we understand why people come to this hotel many times.
And yet, locals come to the hotel for the weekend, besides Ukrainians, many Germans rest, a little from the Baltic states and a few Russians, but all adequate people.
In general, the hotel is good, I recommend!! !
Вид с окна номера Отельный менеджер Виктория, умница, красавица и просто приятный человечек!
аватар vapant1
 •  traveled 3 years ago
Rating 9.0
Thanks to this hotel, my wife and daughter (they are the first time in Egypt) fell in love with Hurghada in November. I was before. The sea is simply amazing, sunset, cleanliness. Nutrition includes everything necessary for the nutrition of an ordinary person. The hotel is without frills, there are problems with furniture, plumbing, but this has not bothered us for a long time on vacation. … More ▾ Thanks to this hotel, my wife and daughter (they are the first time in Egypt) fell in love with Hurghada in November. I was before. The sea is simply amazing, sunset, cleanliness. Nutrition includes everything necessary for the nutrition of an ordinary person. The hotel is without frills, there are problems with furniture, plumbing, but this has not bothered us for a long time on vacation. You know, who rested with jellyfish in Berdyansk, they will understand that the sea is warm, clean, the Red Sea is super. According to the tour operator Joyne Up, a separate conversation, we were not on the list, we checked into the room 3 times in 7 days, nerves, rest were spoiled, but this is not the fault of the hotel. Joint Up and host SUN INT have misunderstandings either between themselves or with the hotel, I don't know. But I definitely do not recommend these tour operators.
I want to add. It is necessary to supplement on the beach both umbrellas and sun loungers, there is a big shortage when filling the hotel. Traditionally, in the morning, towels, both people and the beach employees themselves, take their places. Then the employee sells the place to the coming Germans this deck chair))) Business, of course... ))) The pool in November is cold, very cold. It might as well be warmed up. It's good that the sea is warm. Reception, staff, kitchen are all great, they try. Alcohol at the bars is digestible (rum, whiskey, beer), of course not branded, but in other hotels it's terrible. Guest relay Victoria, thank you. We will never forget our 3 one-time check-in within 7 days.
аватар Oslo2004
 •  traveled 3 years ago
Rating 9.0
Just got back from vacation, hot on the heels of a review. The hotel was chosen according to a high rating of reviews, the beach was highly praised, they basically followed it and were not mistaken. The main advantages of the hotel: 1. Gorgeous, just perfect beach. The water is crystal clear, the entrance is gentle, the bottom is almost perfect. … More ▾ Just got back from vacation, hot on the heels of a review.
The hotel was chosen according to a high rating of reviews, the beach was highly praised, they basically followed it and were not mistaken.
The main advantages of the hotel:
1. Gorgeous, just perfect beach. The water is crystal clear, the entrance is gentle, the bottom is almost perfect.
2. Excellent service at the hotel.
3. Good cuisine.
4. Convenient location in the Sahl Hasheesh area - next to the waterfront.
5. Excellent (as for a hotel) Internet. I always take a local SIM card with mobile Internet and use it, but I was pleasantly surprised that even in the room there was excellent Wi-Fi, which allowed me to watch even videos on the Internet.
Minuses:
1. Numbers. Ordinary Egyptian hotel rooms. We had a family suite, so more or less, even a large TV with a hundred channels, 10 of which are in Russian.
The renovation at the hotel is not perfect, in the details you can feel the Arab indifference - and so it will do. But this is if you meticulously study. For us, the subtleties of repair are not important - everything is there, everything works, but without perfect quality.
2. Meals for families with children may sometimes not be suitable. For example, all soups are quite noticeably peppered. In terms of nutrition, this is perhaps the only drawback. The rest of the food is excellent - varied and high quality.
3. Young people can be bored. For my wife and I (49 and 58 years old) everything was great. The animators work perfectly - they do everything they need to do, not intrusive, they try. Just the format of the hotel is not youth. It is more for families with children and people of middle and older age. No water park, water slides, etc. more dynamic entertainment.
In general, the stay and the hotel were VERY pleasant. We rested in many places with my wife, but here the service at the hotel was very pleasantly surprised:
1. They settled instantly, without red tape and filling out forms - they just wrote their names and signed.
2. The room was excellent without any questions and surcharges.
3. The Russian-speaking administrator called back the next day and asked if we needed something and if everything was fine with us.
4. The staff is friendly everywhere, everyone jokes, smiles, helps, tries - well done.
In general, as for hotels of the AI ​ ​ ​ ​ format Turkey-Egypt, this is a fairly high level.
аватар sviderskajana
 •  traveled 3 years ago
Rating 4.0
Rested in this hotel. The rooms are old, they need to be updated, we did not pay attention to it, because we came to the sea. The sunset is smooth, so it is convenient to come with small children. Normal kitchen has a lot to choose from for both children and adults. The staff is friendly. The shop located on the territory of the hotel is very expensive ((overpaid for $ 15 cream, walked outside the hotel, found two large shops with souvenirs, oils, perfumes, the prices are lower and the choice is greater. … More ▾ Rested in this hotel. The rooms are old, they need to be updated, we did not pay attention to it, because we came to the sea. The sunset is smooth, so it is convenient to come with small children. Normal kitchen has a lot to choose from for both children and adults. The staff is friendly. The shop located on the territory of the hotel is very expensive ((overpaid for $ 15 cream, walked outside the hotel, found two large shops with souvenirs, oils, perfumes, the prices are lower and the choice is greater. For the money we paid for the holiday ) very expensive (you can find the best hotels with better conditions, so we will not go here anymore).
аватар yaroshuktat2
 •  traveled 3 years ago
Rating 7.0
I want to leave a review immediately upon arrival, so as not to forget anything. I did not choose the hotel, as I was vacationing with friends who were in the Old Palace in 2019. We arrived in the evening, so we were seated immediately. The room is standard - without much chic, but everything is clean. Cleaned every day, but sometimes asked to clean or not. … More ▾ I want to leave a review immediately upon arrival, so as not to forget anything. I did not choose the hotel, as I was vacationing with friends who were in the Old Palace in 2019.
We arrived in the evening, so we were seated immediately. The room is standard - without much chic, but everything is clean. Cleaned every day, but sometimes asked to clean or not. Very bad hair dryer, so it's better to bring your own. For the past three days, the air conditioner has not been turned on for the cold at lunchtime. Settled in a room overlooking the road, although the floor of the hotel was free.
The food in the restaurant is delicious, but the range of dishes is not very. For breakfast, despite the workload of 50%, tea and coffee were poured into glasses (there were no cups). The staff is polite.
The sea is only with the +++ sign. Smooth sandy entry, even in windy weather it is always open. We didn't swim in the pools at all. There are a lot of sun loungers, there are always free ones.
Animation is so-so. Rest in this hotel is clearly not for young people, but for those who want peace. It is very beautiful around, you can walk on foot or drive a car along the embankment.
A very negative impression was left by the hotel guide, who brazenly imposes excursions, and was very angry when trying to politely refuse him.
I do not advise anyone to go to the spa in the hotel. Hamam is not hamam at all, but wasted money. It's better to go to the city. (Sandoz SPA).
Good experience from a trip to Luxor, hard but worth it. A big THANK YOU to the guys who organized and conducted a walk in the sea (a la fishing), they didn’t really catch a fish, but they looked at the fish. A lot of positive emotions after a quad bike safari.
Will I visit this hotel again? Maybe. Since the main thing for me is the sea, and it is beautiful here.
аватар Anatoliy2020
 •  traveled 4 years ago
Rating 4.0
Restaurants do not work, instead of the main type of a la carte with a choice of one meat, one fish dish!! ! Since there are two or three families of Europeans, then half of the hotel are Egyptians who yell and don’t know how to behave !! ! And for them or from them everything is hidden - in the restaurant there is no juice, no cola, spoiled fish, forget about fruits !! ! For three days, persimmon, which even camels do not eat !! ! We wanted to buy a visit to a la carte, instead of this restaurant, so as not to suffer after poisoning, because they do not work!! ! And don't dream! And in the bars there are not even washed glasses and straws !! ! On WhatsApp, is it possible to drink a straw so that you don’t drink with your lips, the answer is clear: There is nothing, drink what you have. … More ▾ Restaurants do not work, instead of the main type of a la carte with a choice of one meat, one fish dish!! ! Since there are two or three families of Europeans, then half of the hotel are Egyptians who yell and don’t know how to behave !! ! And for them or from them everything is hidden - in the restaurant there is no juice, no cola, spoiled fish, forget about fruits !! ! For three days, persimmon, which even camels do not eat !! ! We wanted to buy a visit to a la carte, instead of this restaurant, so as not to suffer after poisoning, because they do not work!! ! And don't dream! And in the bars there are not even washed glasses and straws !! ! On WhatsApp, is it possible to drink a straw so that you don’t drink with your lips, the answer is clear: There is nothing, drink what you have. And as it is - and then the bartender runs away and you can wait 30-40 minutes!! ! It's a shame!! ! People do not spoil your vacation and money!
Это супер питание на день Это госпиталь после ресторана Это доктор после отравления Это море-единственное что прекрасно!!! Это после ресторана в госпитале Это ресторан -кошмар Это все что есть в ресторане Это когда вроде один но тебя не слышат а обслуживают сначала 100 арабов
аватар dunets.oksana
 •  traveled 4 years ago
Rating 4.0
Everything would be fine if several people did not catch an intestinal infection in one day. Including my husband. A couple of days on antibiotics, and the rest visited an Egyptian hospital. For almost the entire duration of your stay. Insurance companies were freezing, people had to pay a lot of money for treatment. … More ▾ Everything would be fine if several people did not catch an intestinal infection in one day. Including my husband. A couple of days on antibiotics, and the rest visited an Egyptian hospital. For almost the entire duration of your stay. Insurance companies were freezing, people had to pay a lot of money for treatment. Vacation was ruined. We didn’t even have an apology from the hotel : ( With a terrible choice of food. You can say there wasn’t any. I understand covid, but it was possible to diversify. Yes, and after this it was scary to eat.
The very name "Old Palace" speaks for itself. The hotel is tired. The furniture is tired, the plumbing is too, the bathroom is another story. The bathroom itself is very narrow. The room has everything: kettle, coffee-tea set, safe, hair dryer. . . In principle, clean.
Mosquitoes!! ! How many times have been in Hurghada, and constantly in November, but faced with such an invasion for the first time. They missed the fact that it was necessary to take the Raptor. And forgot to buy it.
Very intrusive massage therapists.
And so, the place is very beautiful, the sea is clean, smooth entrance to the sea, calm all the time. Promenade to the entire bay, in both directions - 8 km. You can ride bikes, you can drive cars. And no people : )
If my review does not scare anyone - wellcome!
аватар milimanjario
 •  traveled 4 years ago
Rating 9.0
All staff were wearing masks, and restaurant workers mask + gloves. The tables were at a sufficient distance from each other, each had antiseptics (which is very convenient). The temperature was taken before dinner. The food is very good, varied: potatoes in any form, rice, pasta, beef, chicken, grilled meat, cream soups, stews, all possible desserts, salads, vegetables, fruits and much more (not at once, of course, but 100% there was no identical menu for the week), they pour meat as much as you ask, you won’t stay hungry. … More ▾ All staff were wearing masks, and restaurant workers mask + gloves. The tables were at a sufficient distance from each other, each had antiseptics (which is very convenient). The temperature was taken before dinner.
The food is very good, varied: potatoes in any form, rice, pasta, beef, chicken, grilled meat, cream soups, stews, all possible desserts, salads, vegetables, fruits and much more (not at once, of course, but 100% there was no identical menu for the week), they pour meat as much as you ask, you won’t stay hungry. : )
It was comfortable to rest, any of our additional requests for a room, service were fulfilled very quickly! )
Nice spacious beach. The sunbeds on the beach are just a song. Very soft, comfortable!
The territory is well-groomed, every day we watched something being repaired, cleaned, ennobled, which is super!
Special thanks to the animators (especially Tatyana : )) for the daily mini concerts in the lobby! ) It was cool, thank you very much! )
The wind in November was almost not felt, if you walk to Tropitel, it’s a nightmare there... but here it’s still quite windless : )
P. S. The TVs in the Sea/pool room are new 52" or larger. 1 of the 2 shifted beds creaked, but here, alas, Egypt is Egypt, not without jambs : ) it didn’t interfere with sleep
On the beach, no one walks does not stick (probably the crown).
The hotel lived up to all expectations, after the reviews expected much worse.
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avatar darynabebko
3 years ago  •  5 subscribers 2 answers
avatar vapant1
3 years ago  •  4 subscribers 3 answers
HOTEL EXPERTS
Attractions

Отель расположен в Хургаде, в районе Саль-Хашиш, за Пустынными горами на частном песчаном пляже. Дата открытия – 2008 год, дата последней реставрации – 2011 г. Недалеко от отеля расположен променад с магазинами и ресторанами. Отель подойдет для семейного, романтического или молодежного отдыха.

Location Отель расположен в 23 км от аэропорта, в 25 км от центра Хургады.
Description of the beach Собственный песчаный пляж протяженностью 160 метров. Есть не большие кораллы. На пляже есть охрана.
  • 1st line
  • private beach
  • sand and pebble beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Основной ресторан El-Kasr – питание по системе «Шведский стол».

A-la carte ресторан итальянской кухни La Cucina (ужин).

Бразильский a-la carte ресторан Poncho (ужин).

Бар у бассейна Sea Breeze (10:00 – до заката).

Бар у бассейна Jacuzzi (10:00 – до заката).

Кальян-бар Shisha Bar Al Khan (18:00 – 0:00).

3 конференц-зала, 2 открытых бассейна (1 с подогревом в зимний период), барбекю, платный Wi-Fi, магазины, камера хранения багажа, круглосуточная стойка регистрации, места для курения, доставка еды и напитков в номер.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • parking
  • elevator
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • accommodation with animals
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids 2 детских бассейна. Мини-клуб для детей 5 – 12 лет, работает с 10:00 до 12:00 и с 15:00 до 17:00, расписание может меняться по усмотрению отеля. Мини-диско.
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
Entertainment and sports Дартс, игровая комната, ныряние с маской и трубкой, бочча, тренажерный зал.
  • sauna/bath/hammam
  • volleyball
  • gym
  • aerobics
  • animation
Description of rooms

В отеле 292 номера.

In the rooms

Чай и кофе (каждый день обновляется уборщиком),сейф, холодильник

  • bath / shower
  • hair dryer
  • (not in all rooms)
  • safe (not in all rooms)
  • air conditioner
  • cable/satellite TV
  • phone (not in all rooms)
  • internet wi-fi (not in all rooms)
  • tea/coffee maker (not in all rooms)
  • balcony/terrace
  • jacuzzi (not in all rooms)
The address Sahl Hasheesh, Hurghada, Red Sea, Egypt
Phones: +20 128 311 03 03
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчано-галечный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам. . Вы можете прекрасно провести время за игрой в волейбол. Для поддержания хорошей физической формы отель предлагает посетить тренажерный зал, аэробикой. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.