This is the worst hotel we have ever seen! Firstly, there is a repair of the hull, some kind of dust and dirt all over the territory and very noisy. The slides in the hotel are changed and you have to use the slides of the neighboring hotel, no matter what the hotel is through the wall, but the slides are staggered with no joints at the seams! The child has peeled off his entire back.
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This is the worst hotel we have ever seen!
Firstly, there is a repair of the hull, some kind of dust and dirt all over the territory and very noisy. The slides in the hotel are changed and you have to use the slides of the neighboring hotel, no matter what the hotel is through the wall, but the slides are staggered with no joints at the seams! The child has peeled off his entire back.
We usually don’t pay attention to the rooms (here, like in many hotels, the old furniture is falling apart, but it’s standing) this time too, but we were settled above the restaurant, the smell of food in the room, the exit from the room is not a balcony, but a huge terrace, rooms go there 20, windy and noisy.
The restaurant is the main one like everywhere else in Egypt, nothing spectacular, but overall not bad.
Bars! There is nothing, I found automatic coffee at 4m, on the beach. Bottled beer poured into 150 gram glasses, no soda, except for chemical juices, Pepsi and Sprite there is warm beer and 2-3 terrible drinks like brandy, gin and vodka
Animation is a completely different story, a bunch of incomprehensible young people run around, who do a 5-minute exercise, a 3-minute semblance of Zumba, and the rest of the time they try to take pictures with the guests, apparently to present a photo report to the boss in a non-hotel.
If you are used to silence in the hotel in the afternoon, as it is in many other hotels from 13 to 15, then do not expect this here, the Arabic repertoire yells at the entire hotel from 10 to night.
I do not recommend using elevators, we have already been stuck three times
When we asked to be relocated at the tour operator (in the same class hotel and the price for the purchase is the same, but relocation + 400 dollars)
Don't go here even for free
The vacation is completely ruined, I am writing while in the hotel
Hoping to get out of here
Firstly, there is a repair of the hull, some kind of dust and dirt all over the territory and very noisy. The slides in the hotel are changed and you have to use the slides of the neighboring hotel, no matter what the hotel is through the wall, but the slides are staggered with no joints at the seams! The child has peeled off his entire back.
We usually don’t pay attention to the rooms (here, like in many hotels, the old furniture is falling apart, but it’s standing) this time too, but we were settled above the restaurant, the smell of food in the room, the exit from the room is not a balcony, but a huge terrace, rooms go there 20, windy and noisy.
The restaurant is the main one like everywhere else in Egypt, nothing spectacular, but overall not bad.
Bars! There is nothing, I found automatic coffee at 4m, on the beach. Bottled beer poured into 150 gram glasses, no soda, except for chemical juices, Pepsi and Sprite there is warm beer and 2-3 terrible drinks like brandy, gin and vodka
Animation is a completely different story, a bunch of incomprehensible young people run around, who do a 5-minute exercise, a 3-minute semblance of Zumba, and the rest of the time they try to take pictures with the guests, apparently to present a photo report to the boss in a non-hotel.
If you are used to silence in the hotel in the afternoon, as it is in many other hotels from 13 to 15, then do not expect this here, the Arabic repertoire yells at the entire hotel from 10 to night.
I do not recommend using elevators, we have already been stuck three times
When we asked to be relocated at the tour operator (in the same class hotel and the price for the purchase is the same, but relocation + 400 dollars)
Don't go here even for free
The vacation is completely ruined, I am writing while in the hotel
Hoping to get out of here
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• 7
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I'll start with the cons: - 90% of ill-mannered staff, who in Russian poured in no way at all, or be me. They allowed themselves to touch my hair without permission, puss-pussed after me, hooted. - the hotel is crumbling, door handles, plumbing, furniture are very old; to hold on to snot, by the way, our handle broke and for its repair we were ripped off $ 16 and oh generosity, this is also at a discount, because it would be $ 45 !!! - the food is monotonous, there seems to be a lot of it, but everything is the same with different sauces, the meat was often dry, the fruit was rotten - the hotel is located very far from the center, it's scary to go outside the hotel everywhere Afghanistan, devastation and garbage - all these bunch of hotels in Hawaii are legally on paper one hotel, we were settled instead of 5 * Riviera in a 4 * club room and you can’t dig.
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I'll start with the cons:
- 90% of ill-mannered staff, who in Russian poured in no way at all, or be me. They allowed themselves to touch my hair without permission, puss-pussed after me, hooted.
- the hotel is crumbling, door handles, plumbing, furniture are very old; to hold on to snot, by the way, our handle broke and for its repair we were ripped off $ 16 and oh generosity, this is also at a discount, because it would be $ 45 !!!
- the food is monotonous, there seems to be a lot of it, but everything is the same with different sauces, the meat was often dry, the fruit was rotten
- the hotel is located very far from the center, it's scary to go outside the hotel everywhere Afghanistan, devastation and garbage
- all these bunch of hotels in Hawaii are legally on paper one hotel, we were settled instead of 5 * Riviera in a 4 * club room and you can’t dig. By the way, hotels are far from 4 or 5 stars, maximum 3.
From the pros:
- large, beautiful, well-groomed territory
- own water park
- close to the sea.
- 90% of ill-mannered staff, who in Russian poured in no way at all, or be me. They allowed themselves to touch my hair without permission, puss-pussed after me, hooted.
- the hotel is crumbling, door handles, plumbing, furniture are very old; to hold on to snot, by the way, our handle broke and for its repair we were ripped off $ 16 and oh generosity, this is also at a discount, because it would be $ 45 !!!
- the food is monotonous, there seems to be a lot of it, but everything is the same with different sauces, the meat was often dry, the fruit was rotten
- the hotel is located very far from the center, it's scary to go outside the hotel everywhere Afghanistan, devastation and garbage
- all these bunch of hotels in Hawaii are legally on paper one hotel, we were settled instead of 5 * Riviera in a 4 * club room and you can’t dig. By the way, hotels are far from 4 or 5 stars, maximum 3.
From the pros:
- large, beautiful, well-groomed territory
- own water park
- close to the sea.
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• 9
We are completely satisfied with the stay at the hotel. Rested in January 2022. The food is excellent, the menu is always several types of meat, fish, side dishes, many vegetables and fruits, a bunch of different cakes, pies, Turkish delight, baklava and more. Personal advice: do not taste sausages and milk, the taste is very specific: ))) We can assume that the meal is five times, because between breakfast and lunch they are fed fruits and snacks, and between lunch and dinner at the bar give vegetables, burgers and french fries .
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We are completely satisfied with the stay at the hotel. Rested in January 2022. The food is excellent, the menu is always several types of meat, fish, side dishes, many vegetables and fruits, a bunch of different cakes, pies, Turkish delight, baklava and more. Personal advice: do not taste sausages and milk, the taste is very specific: ))) We can assume that the meal is five times, because between breakfast and lunch they are fed fruits and snacks, and between lunch and dinner at the bar give vegetables, burgers and french fries . There will also be sweet drinks and cookies near the forehead. At Christmas, they made beautiful installations, decorated the dining room, gave twice as much delicious food. There are several bars on site, where there is a wide selection of drinks, including alcoholic.
I want to highlight the hotel, it is large, very clean and green, there are many flowers, palm trees, everything looks very nice. The territory is cared for, flowers are watered, cleaned, everything is clean and cozy.
There are several pools, but unfortunately only one with heating, this was a bit lacking in winter. However, the beautiful water park and windless weather gave us the opportunity to swim even in the sea. (Lifehack: first go to the cold water in the water park, and then go to sea).
The staff is friendly, helpful and smiling. Rooms drag on to a 3-star hotel in Turkey or Europe, but daily rooms are cleaned, furniture and plumbing were in order. I will note that there were no problems with water and its savings, as is sometimes the case in Egypt: there is delicious drinking water everywhere, there is always hot in the soul, everyone washes and cleans in the hotel, water is not spared. Value for money: 10/10. In general, we are satisfied, recommend and already miss the holiday!
I want to highlight the hotel, it is large, very clean and green, there are many flowers, palm trees, everything looks very nice. The territory is cared for, flowers are watered, cleaned, everything is clean and cozy.
There are several pools, but unfortunately only one with heating, this was a bit lacking in winter. However, the beautiful water park and windless weather gave us the opportunity to swim even in the sea. (Lifehack: first go to the cold water in the water park, and then go to sea).
The staff is friendly, helpful and smiling. Rooms drag on to a 3-star hotel in Turkey or Europe, but daily rooms are cleaned, furniture and plumbing were in order. I will note that there were no problems with water and its savings, as is sometimes the case in Egypt: there is delicious drinking water everywhere, there is always hot in the soul, everyone washes and cleans in the hotel, water is not spared. Value for money: 10/10. In general, we are satisfied, recommend and already miss the holiday!
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• 9
My friends chose this hotel based on reviews and, accordingly, at a price . . 5 * it certainly does not match, like most hotels in Egypt, well, we did not expect something supernatural. The carousels began from the first day of arrival, when we entered the room, the furniture was the same, the bathroom was the same, we noticed broken glass on the door and went to inform the reception about it and then it started.
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My friends chose this hotel based on reviews and, accordingly, at a price . . 5 * it certainly does not match, like most hotels in Egypt, well, we did not expect something supernatural. The carousels began from the first day of arrival, when we entered the room, the furniture was the same, the bathroom was the same, we noticed broken glass on the door and went to inform the reception about it and then it started... they came 3 times, but no one reacted, the guide generally said who speaks neither English nor Arabic, like do what you want... Well, we scored on everything, we came to rest after all, and not to find out anything. The tininess began on the 2nd day in the evening - the administrator and 2 other representatives of the hotel caught us in the lobby when we were going to dinner and made a claim to us that we broke this glass, billed us $ 300 !!!
For half an evening they arranged disassemblies and auctions like - well, if you don't want $300, we'll give you a discount of $100, etc. so it went up to $50. We asked to call the police and they kind of called, but as it turned out later it was a simple security guard in uniform from a nearby hotel, they didn’t decide anything in the evening, we decided to postpone the next day and call the police ourselves - it’s already a matter of principle. And so the next day we call the police, start to sort things out, and here in the hall we meet a few more guys who are being evicted and they also have the same claims, one of them showed that they broke the table, although it was already broken before arrival, the second - that they broke the chair even though they didn't break it.
In general, the conclusion is this - it's just their business, they know where and what is broken, they just pump money, hoping that people have come to rest and it's easier to give money than to spoil the rest. The rest is not a fountain either, the heated pool is only one name... I have never swum, it is cold!! ! There are not enough sunbeds near this pool, you have to go to another one, but the wind is terrible there, and there are no fences from the wind! The animation seemed to be, but it was on its own - they went out 2 times a day, danced to themselves 2 of the same dances and went home... In short, the line of these hotels sucks !! ! For the same money you can find a much better hotel, this is not the first time I go and there are 4 * just super. I wouldn't give this hotel more than 3*.
For half an evening they arranged disassemblies and auctions like - well, if you don't want $300, we'll give you a discount of $100, etc. so it went up to $50. We asked to call the police and they kind of called, but as it turned out later it was a simple security guard in uniform from a nearby hotel, they didn’t decide anything in the evening, we decided to postpone the next day and call the police ourselves - it’s already a matter of principle. And so the next day we call the police, start to sort things out, and here in the hall we meet a few more guys who are being evicted and they also have the same claims, one of them showed that they broke the table, although it was already broken before arrival, the second - that they broke the chair even though they didn't break it.
In general, the conclusion is this - it's just their business, they know where and what is broken, they just pump money, hoping that people have come to rest and it's easier to give money than to spoil the rest. The rest is not a fountain either, the heated pool is only one name... I have never swum, it is cold!! ! There are not enough sunbeds near this pool, you have to go to another one, but the wind is terrible there, and there are no fences from the wind! The animation seemed to be, but it was on its own - they went out 2 times a day, danced to themselves 2 of the same dances and went home... In short, the line of these hotels sucks !! ! For the same money you can find a much better hotel, this is not the first time I go and there are 4 * just super. I wouldn't give this hotel more than 3*.
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• 8
We went with a company to celebrate the birthday of a friend, and this saved the whole situation. Our positive and mood for a great celebration. We arrived early in the morning and, of course, we were not settled, but they didn’t even feed us... saying that there were no bracelets, no food, water and coffee for us.
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We went with a company to celebrate the birthday of a friend, and this saved the whole situation. Our positive and mood for a great celebration. We arrived early in the morning and, of course, we were not settled, but they didn’t even feed us... saying that there were no bracelets, no food, water and coffee for us. It's my first time to be honest. Always, as soon as we arrived, we immediately went to eat, without even giving documents, and then already registration and settlement, but in this hotel everything was not like everywhere else. We were hungry and tired, even though we went for a walk around the territory and it turned out that there was not a single free sunbed ANYWHERE, all the pools were getting cold and people simply didn’t even climb into them.
When we were finally settled, we saw old rooms, water was flowing from the ceiling, mold in the bathroom, broken old plumbing, dirty towels and beds, which had not been changed even once for 8 days... Beach towels also had to be dirty every day to carry with you in your bag, as there is no system for exchanging them for cards in this hotel either. The food is the same every day, there is no variety on the days as in other hotels (a day of Italian, French, Egyptian... cuisine). Seafood, of course, was also not at all. There was one restaurant where you had to stand in line until a table was free to eat and the same line for clean plates to get food. Napkins, toothpicks, salt, pepper, sugar - also not, even at the request of this was not given.
The entire staff is dirty, no one knows anything and decides nothing. It makes no sense to call the reception at all - they simply don’t pick up the phone and, of course, they won’t provide help either. Personal appeal to them was also not very effective. Fortunately, we met the hotel manager, who explained to us that there is such a host and nothing will change, unfortunately. I would never recommend this chain to anyone. Even if they deliver for free, refuse. Worse Zatoka in Ukraine.
When we were finally settled, we saw old rooms, water was flowing from the ceiling, mold in the bathroom, broken old plumbing, dirty towels and beds, which had not been changed even once for 8 days... Beach towels also had to be dirty every day to carry with you in your bag, as there is no system for exchanging them for cards in this hotel either. The food is the same every day, there is no variety on the days as in other hotels (a day of Italian, French, Egyptian... cuisine). Seafood, of course, was also not at all. There was one restaurant where you had to stand in line until a table was free to eat and the same line for clean plates to get food. Napkins, toothpicks, salt, pepper, sugar - also not, even at the request of this was not given.
The entire staff is dirty, no one knows anything and decides nothing. It makes no sense to call the reception at all - they simply don’t pick up the phone and, of course, they won’t provide help either. Personal appeal to them was also not very effective. Fortunately, we met the hotel manager, who explained to us that there is such a host and nothing will change, unfortunately. I would never recommend this chain to anyone. Even if they deliver for free, refuse. Worse Zatoka in Ukraine.
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• 16
The main disadvantage of the hotel is the administration and receptionists who are not ready to help vacationers !!! I am writing a review while still at the hotel... beautiful territory, food is normal... keep in mind when booking a club room, you will be placed on the second line (near a noisy road with a terrible view in a dead room) which we were not warned about when booking the hotel.
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The main disadvantage of the hotel is the administration and receptionists who are not ready to help vacationers !!!
I am writing a review while still at the hotel... beautiful territory, food is normal... keep in mind when booking a club room, you will be placed on the second line (near a noisy road with a terrible view in a dead room) which we were not warned about when booking the hotel.
At the reception they refused (for money) to relocate to another building, the administration simply ignores in resolving any issue...
The sea is shallow and dirty (turbidity and algae).
The hotel is crowded with people, there are not enough sunbeds for everyone, both by the pools and by the sea, to find a place you need to be on the beach at 6 in the morning
Beach towels are changed only in the rooms after 9 am, but since it is unrealistic to find a place after 9, the towel cannot be changed either, the administration will not help in any way. Every day someone steals an occupied sunbed with a towel from someone (fine for a towel $ 10), so the next one also steals from someone, it's scary to leave things out of sight.
At this time, in the evening, the darkness of mosquitoes (it is better to take a remedy with you so as not to itch all the rest).
There is no TNT channel, which was very surprising, there is nothing to watch on TV...
Animation is there, but it is not))
The water park is ok, kids and adults love it)
There is no Internet (as in many hotels in Egypt).
I am writing a review while still at the hotel... beautiful territory, food is normal... keep in mind when booking a club room, you will be placed on the second line (near a noisy road with a terrible view in a dead room) which we were not warned about when booking the hotel.
At the reception they refused (for money) to relocate to another building, the administration simply ignores in resolving any issue...
The sea is shallow and dirty (turbidity and algae).
The hotel is crowded with people, there are not enough sunbeds for everyone, both by the pools and by the sea, to find a place you need to be on the beach at 6 in the morning
Beach towels are changed only in the rooms after 9 am, but since it is unrealistic to find a place after 9, the towel cannot be changed either, the administration will not help in any way. Every day someone steals an occupied sunbed with a towel from someone (fine for a towel $ 10), so the next one also steals from someone, it's scary to leave things out of sight.
At this time, in the evening, the darkness of mosquitoes (it is better to take a remedy with you so as not to itch all the rest).
There is no TNT channel, which was very surprising, there is nothing to watch on TV...
Animation is there, but it is not))
The water park is ok, kids and adults love it)
There is no Internet (as in many hotels in Egypt).
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• 12
Rested with family (2+3). I will try to briefly and constructively talk about the hotel! 1. Tickets were bought for the Riviera! We were settled across the road! How not to butt 2 days result 0. The rooms are in terrible condition! Everything is broken, there was no smell of cleaning! The beds are all broken.
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Rested with family (2+3).
I will try to briefly and constructively talk about the hotel!
1. Tickets were bought for the Riviera! We were settled across the road! How not to butt 2 days result 0.
The rooms are in terrible condition! Everything is broken, there was no smell of cleaning! The beds are all broken. Wire sticks out of mattresses)) in short trash.
2. For a family with children, absolutely nothing is thought out in the hotel! There are no ramps! With strollers go to it and do not think!
3. There is no sea! Literally! 300 meters knee-deep))) forget about corals or fish too! Dirty is horrible!!!
4. Alcohol, only 30 g per person. Plus, you have to stand in line for 20 minutes! Beer in small plastic cups, no more than 2 per hand)) at 10:00 it was already over.
5. There are no sun loungers for half of the vacationers! Who woke up at 5:00 and went to put things on the sunbed, the winner! The rest are on towels, who can where)))
I will back up every word with a photo!
6. The dining room is generally trash, there are no tables! You need to stand and wait for someone to get up! No service! You go and take the cutlery yourself, they don't give you napkins either. Only with a fight at the bar!
This is one of the downsides.
Pros!
In my opinion, the food is excellent!
From meat every day, chicken, duck, turkey, beef, kebab and everything is sooooo delicious!!!
Enough greens, salads.
From drinks, bottled cala sprite fanta, and local juice-type chatter!
Alcoholic local, I think you know. You can only drink ouzo. But he is forever gone.
Sweets are top notch too! There were mangoes every other day, fruits, pomegranate, orange, guava, grapes, melon, in short, plenty!
The staff is pretty good! It was tolerable, 1-2 $ decided)))
I summarize! My opinion on the hotel, Egypt for me in the first place, is the sea! Alas, he is not here. For kilometers, which is to the left of the hotel, which is to the right! Separately, plus the water park - it's great for kids! Nice green area! There is no heated pool! Even for the smallest, the water was no more than 19 degrees. The child has never taken a bath!
And then it's up to you! Thanks for attention! Keep criticism to yourself
I will try to briefly and constructively talk about the hotel!
1. Tickets were bought for the Riviera! We were settled across the road! How not to butt 2 days result 0.
The rooms are in terrible condition! Everything is broken, there was no smell of cleaning! The beds are all broken. Wire sticks out of mattresses)) in short trash.
2. For a family with children, absolutely nothing is thought out in the hotel! There are no ramps! With strollers go to it and do not think!
3. There is no sea! Literally! 300 meters knee-deep))) forget about corals or fish too! Dirty is horrible!!!
4. Alcohol, only 30 g per person. Plus, you have to stand in line for 20 minutes! Beer in small plastic cups, no more than 2 per hand)) at 10:00 it was already over.
5. There are no sun loungers for half of the vacationers! Who woke up at 5:00 and went to put things on the sunbed, the winner! The rest are on towels, who can where)))
I will back up every word with a photo!
6. The dining room is generally trash, there are no tables! You need to stand and wait for someone to get up! No service! You go and take the cutlery yourself, they don't give you napkins either. Only with a fight at the bar!
This is one of the downsides.
Pros!
In my opinion, the food is excellent!
From meat every day, chicken, duck, turkey, beef, kebab and everything is sooooo delicious!!!
Enough greens, salads.
From drinks, bottled cala sprite fanta, and local juice-type chatter!
Alcoholic local, I think you know. You can only drink ouzo. But he is forever gone.
Sweets are top notch too! There were mangoes every other day, fruits, pomegranate, orange, guava, grapes, melon, in short, plenty!
The staff is pretty good! It was tolerable, 1-2 $ decided)))
I summarize! My opinion on the hotel, Egypt for me in the first place, is the sea! Alas, he is not here. For kilometers, which is to the left of the hotel, which is to the right! Separately, plus the water park - it's great for kids! Nice green area! There is no heated pool! Even for the smallest, the water was no more than 19 degrees. The child has never taken a bath!
And then it's up to you! Thanks for attention! Keep criticism to yourself
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• 12
1. Instead of the first line, they settled on the second, across the street from the hotel. Room category Club room. The condition of the room is terrible. Everything is old, worn out, shabby, dirty. Mold in the bathroom, all the doors in the room close with difficulty. There was no cleaning for 9 days, towels were replaced once, but every day they deliver water, tea / coffee, make the bed.
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1. Instead of the first line, they settled on the second, across the street from the hotel. Room category Club room. The condition of the room is terrible. Everything is old, worn out, shabby, dirty. Mold in the bathroom, all the doors in the room close with difficulty. There was no cleaning for 9 days, towels were replaced once, but every day they deliver water, tea / coffee, make the bed. Air conditioning, hair dryer, safe, refrigerator in the room are and work, but they are already very outdated and need to be replaced. The room is worse than all 3 * that I have met. I also recommend to have a mosquito repellent with you, although the store at the hotel is available.
2. Beach and sea. It is better to take sunbeds by the pool and on the beach until 7.30-8.00 in the morning, there is not much choice later. The water in the pools is cold, there was no heating in any of them. The sea at high tide is about to the waist, good for families with children, but you can’t swim. Everywhere is clean.
3. Food and drinks. The range is quite wide, there is always something to choose from. There are no comments on the quality, but in general this item is no more than 4 *. It's best not to take food until you're seated. It happened that the hall was completely filled, not everyone has a place. Drinks are poured only into small disposable cups. There is no wine, beer does not end only in the lobby. On the beach there is no more beer than there is. If there is, then warm. One bracelet is provided with 2 cups of drinks, such is the policy of the hotel (poor bartenders hear curses about this a hundred times a day, of course, only from Russians).
4. The territory is simply fabulous, very beautiful and well-groomed.
5. The water park is a bit boring even compared to the neighboring hotel, but it's still great that it exists. There are no comments or wishes for the staff.
In general, we managed to have a good rest, but despite all the circumstances. We will not return to this hotel chain for sure because of the terrible rooms and absolutely untrue 5 *, which are far from even 4 *.
2. Beach and sea. It is better to take sunbeds by the pool and on the beach until 7.30-8.00 in the morning, there is not much choice later. The water in the pools is cold, there was no heating in any of them. The sea at high tide is about to the waist, good for families with children, but you can’t swim. Everywhere is clean.
3. Food and drinks. The range is quite wide, there is always something to choose from. There are no comments on the quality, but in general this item is no more than 4 *. It's best not to take food until you're seated. It happened that the hall was completely filled, not everyone has a place. Drinks are poured only into small disposable cups. There is no wine, beer does not end only in the lobby. On the beach there is no more beer than there is. If there is, then warm. One bracelet is provided with 2 cups of drinks, such is the policy of the hotel (poor bartenders hear curses about this a hundred times a day, of course, only from Russians).
4. The territory is simply fabulous, very beautiful and well-groomed.
5. The water park is a bit boring even compared to the neighboring hotel, but it's still great that it exists. There are no comments or wishes for the staff.
In general, we managed to have a good rest, but despite all the circumstances. We will not return to this hotel chain for sure because of the terrible rooms and absolutely untrue 5 *, which are far from even 4 *.
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• 3
• traveled 3 years ago
We have been to Hurghada and Sharm El Sheikh many times, we love Sharm very much. We chose this hotel because of the favorable price. Do not pay dearly for it, it is budget. When the tours were booked, the documents contained the name of the hotel Hawaii Riviera Resort Aqua Park 5*. In the voucher we saw the real name Hawaii Riviera Resort & Aqua Park (Ex.
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We have been to Hurghada and Sharm El Sheikh many times, we love Sharm very much. We chose this hotel because of the favorable price. Do not pay dearly for it, it is budget. When the tours were booked, the documents contained the name of the hotel Hawaii Riviera Resort Aqua Park 5*. In the voucher we saw the real name Hawaii Riviera Resort & Aqua Park (Ex. Festival Riviera Resort) already WITHOUT FIVE STARS. Guests of our hotel are allowed to use the territory of the neighboring hotel Hawaii Le Jardin Aqua Park. We rested together with my husband from October 23 to November 3.2021, the sea is warm, the weather is comfortable 28-31 degrees. We flew direct Egyptian airlines EgyptAir from Moscow to Hurghada and back - everything is super, I highly advise. Transfer to the hotel for an hour and a half with all arrivals at other hotels. We arrived at about 9 am, at the reception we were met by an unfriendly young man with a stone face, did not speak Russian. We were afraid that they would settle us who knows when and in some ass. But after 15 min. he gave a card from our room, but did not put on the bracelets, because. on the day of arrival, they are fed only from lunch. Breakfast is over and the bracelets are in our hands.
If you need a renovated room with new furniture, then this hotel is not for you. Room 1332 on the third floor, we were satisfied with a giant balcony overlooking the pools and the sea, which overlooked the balcony doors of sixteen rooms. We left the room at 7:00 and returned before dinner to wash and spend the night. Everything is convenient! Under our room on the second floor there is a dining room, on the first floor there is a reception, there are two elevators. The room has air conditioning, TV (4 Russian channels), refrigerator, kettle with mugs, bags of coffee, tea, sugar. A powerful hair dryer (do not take it from home), liquid soap in one dispenser by the sink and in the second dispenser 2in1 gel / shampoo in the shower, the shower cleaner did not remove the sand from the floor even once in 12 days.
Wi-Fi:
Wi-Fi seems to be, but it is NOT! During our stay, the hotel was full, it was impossible to even connect to Wi-Fi, let alone use it. From the hotel to the right, a three-minute walk away, there is a “Shopping Center”, buy a SIM card, just be sure to let it be connected to you, and use it with pleasure.
Food:
AI- concept all inclusive is valid from 10:00-00:00.
In room: 2 small bottles of water are provided daily in each room (free of charge). If you don't have enough, you can fill it in the dining room.
CATERING main restaurant: breakfast, lunch and dinner (07.00-10.00, 13:00-15:00.18:30-21:00) - carbonated and alcoholic drinks are not served during breakfast, Splash bar: snacks and pizza from 15:0.00-17:00.
If you are a cheese lover then this hotel is not for you. There is only soft salted cottage cheese and that's it. The first time is that there is no cheese and not even tasty sausage, just not. For breakfast, meat only non-edible sausages. But eggplant, zucchini and peppers fried in oil are given every day. All cooks are friendly and kind, except for two who prepare scrambled eggs and pancakes, they scoff at vacationers and it gives them pleasure. They don't want to cook until the queue is full, the crowd stands and waits patiently while they fry, and then they put a little bit for everyone, as if they are preparing personal products. The cook has vegetables, sausage and cheese cut in bowls for scrambled eggs, but in 12 days he has never offered to add them to us in scrambled eggs. The locals have always made scrambled eggs in special forms and added whatever they want, it is not very pleasant. Everything else is given at breakfast, as usual in Egypt.
Lunches and dinners are excellent, there is everything! There are always two soups. All sorts of meat, lots of it. Pizza is delicious out of the oven. Lots of fruits. At 20:00, THIS DAY, fresh, gorgeous mango is cut into a plate. From the beginning of dinner (from 18:30) to 20:00, the mango is covered with a blanket and by 20:00 a huge queue is built. But when suddenly, before 20:00, a check comes to the kitchen, the coverlet is opened and they begin to cut it. This is how they hide mangoes from vacationers, they even covered grapes twice in 12 days of vacation. About the bad behavior of vacationing local residents in the dining room they write the truth in the reviews. Very noisy, talking loudly, yelling, turning on Arabic music, once they even saw how they danced on the table in the dining room. There are no people keeping order in the dining room.
Drinks are served in 150 ml cups:
Water. Artificial orange and pineapple juice. Sevenap carbonated water and Pepsi bottled delicious. Nestcafe coffee, tea bags. Strong alcohol is all tasteless, as if diluted, but in the morning the head does not hurt. Because of the tasteless strong alcohol, the cocktails are terrible. The wine is delicious. The beer is tasty, but almost always warm, poured into disgraceful disposable glasses of 150 ml, which are only suitable for strong drinks and then half a glass. But we always take thermal mugs with us on vacation.
Pools:
We enjoyed using the territory of two hotels. I counted 12 pools of different depths, all are cool and clean, they are heated in winter. There are enough sun loungers, no need to borrow.
Aquapark:
Excellent, 12 adult slides and 6 for children. Works from 10 to 12; from 15 to 17, there are no big queues. Children's slides from 9 to 17.
Beach:
Sand 300 meters, enough space for everyone. Wooden sun loungers are old, half broken, but you can choose. Mattresses stained, not washed, torn. Beach towels are issued and changed in the room. Umbrellas are good with a wicker roof, under which you can sunbathe from 10 to 14:30, while the sun is strong. Tables under umbrellas are good, but no one washes them, they are always dirty. Vacationing locals gather on the beach singing, dancing, yelling, talking loudly. But the beach is huge, we go further.
Sea:
You can't go without shoes! Small for children just, at low tide knee-deep to high ass. The pontoon is about 75 meters, you can swim from the pontoon at low tide up to your chest at high tide with your head, but it is difficult for people of age to climb it. There is no order on the pontoon, the resting locals hang on it, gather on the pontoon and in the sea in a huge crowd and make a lot of noise, they throw shoes all over the pontoon, you can’t get through and no one is watching. Not enough security.
Toilets: At the beach and pools, the floors are always wet with sand, they are rarely washed. THERE IS ALWAYS NO PAPER. Carry with you. There are no such problems with cleaning and toilet paper in the toilets by the pool with snacks and in the main building.
They said that they could, decide for yourself to fly to this hotel or not to fly.
If you need a renovated room with new furniture, then this hotel is not for you. Room 1332 on the third floor, we were satisfied with a giant balcony overlooking the pools and the sea, which overlooked the balcony doors of sixteen rooms. We left the room at 7:00 and returned before dinner to wash and spend the night. Everything is convenient! Under our room on the second floor there is a dining room, on the first floor there is a reception, there are two elevators. The room has air conditioning, TV (4 Russian channels), refrigerator, kettle with mugs, bags of coffee, tea, sugar. A powerful hair dryer (do not take it from home), liquid soap in one dispenser by the sink and in the second dispenser 2in1 gel / shampoo in the shower, the shower cleaner did not remove the sand from the floor even once in 12 days.
Wi-Fi:
Wi-Fi seems to be, but it is NOT! During our stay, the hotel was full, it was impossible to even connect to Wi-Fi, let alone use it. From the hotel to the right, a three-minute walk away, there is a “Shopping Center”, buy a SIM card, just be sure to let it be connected to you, and use it with pleasure.
Food:
AI- concept all inclusive is valid from 10:00-00:00.
In room: 2 small bottles of water are provided daily in each room (free of charge). If you don't have enough, you can fill it in the dining room.
CATERING main restaurant: breakfast, lunch and dinner (07.00-10.00, 13:00-15:00.18:30-21:00) - carbonated and alcoholic drinks are not served during breakfast, Splash bar: snacks and pizza from 15:0.00-17:00.
If you are a cheese lover then this hotel is not for you. There is only soft salted cottage cheese and that's it. The first time is that there is no cheese and not even tasty sausage, just not. For breakfast, meat only non-edible sausages. But eggplant, zucchini and peppers fried in oil are given every day. All cooks are friendly and kind, except for two who prepare scrambled eggs and pancakes, they scoff at vacationers and it gives them pleasure. They don't want to cook until the queue is full, the crowd stands and waits patiently while they fry, and then they put a little bit for everyone, as if they are preparing personal products. The cook has vegetables, sausage and cheese cut in bowls for scrambled eggs, but in 12 days he has never offered to add them to us in scrambled eggs. The locals have always made scrambled eggs in special forms and added whatever they want, it is not very pleasant. Everything else is given at breakfast, as usual in Egypt.
Lunches and dinners are excellent, there is everything! There are always two soups. All sorts of meat, lots of it. Pizza is delicious out of the oven. Lots of fruits. At 20:00, THIS DAY, fresh, gorgeous mango is cut into a plate. From the beginning of dinner (from 18:30) to 20:00, the mango is covered with a blanket and by 20:00 a huge queue is built. But when suddenly, before 20:00, a check comes to the kitchen, the coverlet is opened and they begin to cut it. This is how they hide mangoes from vacationers, they even covered grapes twice in 12 days of vacation. About the bad behavior of vacationing local residents in the dining room they write the truth in the reviews. Very noisy, talking loudly, yelling, turning on Arabic music, once they even saw how they danced on the table in the dining room. There are no people keeping order in the dining room.
Drinks are served in 150 ml cups:
Water. Artificial orange and pineapple juice. Sevenap carbonated water and Pepsi bottled delicious. Nestcafe coffee, tea bags. Strong alcohol is all tasteless, as if diluted, but in the morning the head does not hurt. Because of the tasteless strong alcohol, the cocktails are terrible. The wine is delicious. The beer is tasty, but almost always warm, poured into disgraceful disposable glasses of 150 ml, which are only suitable for strong drinks and then half a glass. But we always take thermal mugs with us on vacation.
Pools:
We enjoyed using the territory of two hotels. I counted 12 pools of different depths, all are cool and clean, they are heated in winter. There are enough sun loungers, no need to borrow.
Aquapark:
Excellent, 12 adult slides and 6 for children. Works from 10 to 12; from 15 to 17, there are no big queues. Children's slides from 9 to 17.
Beach:
Sand 300 meters, enough space for everyone. Wooden sun loungers are old, half broken, but you can choose. Mattresses stained, not washed, torn. Beach towels are issued and changed in the room. Umbrellas are good with a wicker roof, under which you can sunbathe from 10 to 14:30, while the sun is strong. Tables under umbrellas are good, but no one washes them, they are always dirty. Vacationing locals gather on the beach singing, dancing, yelling, talking loudly. But the beach is huge, we go further.
Sea:
You can't go without shoes! Small for children just, at low tide knee-deep to high ass. The pontoon is about 75 meters, you can swim from the pontoon at low tide up to your chest at high tide with your head, but it is difficult for people of age to climb it. There is no order on the pontoon, the resting locals hang on it, gather on the pontoon and in the sea in a huge crowd and make a lot of noise, they throw shoes all over the pontoon, you can’t get through and no one is watching. Not enough security.
Toilets: At the beach and pools, the floors are always wet with sand, they are rarely washed. THERE IS ALWAYS NO PAPER. Carry with you. There are no such problems with cleaning and toilet paper in the toilets by the pool with snacks and in the main building.
They said that they could, decide for yourself to fly to this hotel or not to fly.
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The hotel left a double impression. We arrived late in the evening, immediately put on the bracelets and sent for dinner, then brought things to the room and actually spent it. The rooms are clean and the bathtub is also clean. After that, they went into the hall and went to the bar, to say zero attention, they would get through to the bartenders at the beginning of that still hassle, only after a couple of days and four chocolates they began to serve us even out of turn, as well as pour beer not into a small glass, but into purchased mugs.
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The hotel left a double impression.
We arrived late in the evening, immediately put on the bracelets and sent for dinner, then brought things to the room and actually spent it. The rooms are clean and the bathtub is also clean.
After that, they went into the hall and went to the bar, to say zero attention, they would get through to the bartenders at the beginning of that still hassle, only after a couple of days and four chocolates they began to serve us even out of turn, as well as pour beer not into a small glass, but into purchased mugs. The same applies to the pool bar, but in principle, showing a good attitude towards them, you will also be treated well.
The hotel area is clean, there is something to see, a lot of pools, the beach is also clean but the sea is very shallow, rather for children, but we were also ready for this, so there are no complaints here.
Well, now about the "pleasant", 99% Arabs, constant noise and din, it is advisable to look under your feet so as not to accidentally step on their children, because they can lie on the floor, run without looking in front of them. Both in the dining room and in all other establishments, they climb out of line, impudently intermeddle in front of you, so if you want to have time somewhere, stock up on impudence.
The most unpleasant thing I saw was floating snot in the pools, not spitting, but snot, a couple of times I personally watched them sitting on the bar spitting in the input, rinsing their mouths and spitting the whole thing into the pool. But the cutest thing I've seen is how parents, swimming near the side, hold the child while he pisses in the pool, after which he was calmly dipped into the water, washed, so to speak, and released back home to play on.
Also, given that our tourists are now a little ready to become local stars for a photo, first one comes up, and a minute later a line of people is already lining up. Every day with the same ones, to be honest, after a couple of days it starts to strain.
Well, at the end of the dining room, they feed, in principle, not bad, but the local food starts to bother already on the third day.
Anyway, this is just my opinion, maybe someone will find it useful.
We arrived late in the evening, immediately put on the bracelets and sent for dinner, then brought things to the room and actually spent it. The rooms are clean and the bathtub is also clean.
After that, they went into the hall and went to the bar, to say zero attention, they would get through to the bartenders at the beginning of that still hassle, only after a couple of days and four chocolates they began to serve us even out of turn, as well as pour beer not into a small glass, but into purchased mugs. The same applies to the pool bar, but in principle, showing a good attitude towards them, you will also be treated well.
The hotel area is clean, there is something to see, a lot of pools, the beach is also clean but the sea is very shallow, rather for children, but we were also ready for this, so there are no complaints here.
Well, now about the "pleasant", 99% Arabs, constant noise and din, it is advisable to look under your feet so as not to accidentally step on their children, because they can lie on the floor, run without looking in front of them. Both in the dining room and in all other establishments, they climb out of line, impudently intermeddle in front of you, so if you want to have time somewhere, stock up on impudence.
The most unpleasant thing I saw was floating snot in the pools, not spitting, but snot, a couple of times I personally watched them sitting on the bar spitting in the input, rinsing their mouths and spitting the whole thing into the pool. But the cutest thing I've seen is how parents, swimming near the side, hold the child while he pisses in the pool, after which he was calmly dipped into the water, washed, so to speak, and released back home to play on.
Also, given that our tourists are now a little ready to become local stars for a photo, first one comes up, and a minute later a line of people is already lining up. Every day with the same ones, to be honest, after a couple of days it starts to strain.
Well, at the end of the dining room, they feed, in principle, not bad, but the local food starts to bother already on the third day.
Anyway, this is just my opinion, maybe someone will find it useful.
Like
You like
• 48
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