I really enjoyed my stay in this hotel. Clean rooms, a sufficient number of dishes in the restaurant, great animation (funny, smiling, kind guys))). The sea is just a fairy tale! Will definitely come back here again! )
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I really enjoyed my stay in this hotel. Clean rooms, a sufficient number of dishes in the restaurant, great animation (funny, smiling, kind guys))). The sea is just a fairy tale! Will definitely come back here again! )
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• 10
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1. Rooms are normal, clean, comfortable. 2. The beach is good, there is deep water and a good entrance for those who are not very good at swimming. 3. A little shocked by the small amount of food. Fruit for the week was apples, melons and grapes! 1 time there was a mango, as it is too little. The food is monotonous, there is little meat, there is also almost no fish.
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1. Rooms are normal, clean, comfortable.
2. The beach is good, there is deep water and a good entrance for those who are not very good at swimming.
3. A little shocked by the small amount of food. Fruit for the week was apples, melons and grapes! 1 time there was a mango, as it is too little.
The food is monotonous, there is little meat, there is also almost no fish.
I read the reviews before going and to be honest I was pleasantly surprised when I arrived.
2. The beach is good, there is deep water and a good entrance for those who are not very good at swimming.
3. A little shocked by the small amount of food. Fruit for the week was apples, melons and grapes! 1 time there was a mango, as it is too little.
The food is monotonous, there is little meat, there is also almost no fish.
I read the reviews before going and to be honest I was pleasantly surprised when I arrived.
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• 18
A wonderful hotel, we have already visited it before - we knew where we were going. We arrived early in the morning, settled as quickly as we could, around 9-00. The hotel occupies a huge area, most of which is the pool! The main object in which POOL BAR!! ! Entrance to the sea from the pier for those who like to swim in a mask and watch fish of unimaginable colors and sizes.
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A wonderful hotel, we have already visited it before - we knew where we were going. We arrived early in the morning, settled as quickly as we could, around 9-00. The hotel occupies a huge area, most of which is the pool! The main object in which POOL BAR!! ! Entrance to the sea from the pier for those who like to swim in a mask and watch fish of unimaginable colors and sizes. Several large specimens constantly live under the pier, smaller, but brighter - near the reef. Sometimes stingrays and flocks of squid swim up. The room is not new, but without problems and shortcomings. Everything worked, did not break and did not create discomfort. There is a coffee set in the room, replenished regularly. At our request (many thanks to Guest Relations Manager Elena!!! ) they brought 15 sticks of coffee. Every day in the fridge water and cola or fanta or sprite. The food is excellent, you can always find something "to try" new. There are not many fish, but there are three types, squid, beef, chicken. Sweets - unmeasured, fruits and vegetables, too. Service, as always, is top notch. They will help, prompt, bring, carry. Wi-Fi without any problems throughout the hotel, even on the beach and the pier!! !
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• 13
We have been to many hotels of the Albatros chain, but for ourselves we have concluded that from all 5 * this is the worst in terms of food and service. I don't understand, probably all the good reviews are written either by the manager or by the tour operator. Yes, the architecture itself, the design is very beautiful.
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We have been to many hotels of the Albatros chain, but for ourselves we have concluded that from all 5 * this is the worst in terms of food and service. I don't understand, probably all the good reviews are written either by the manager or by the tour operator. Yes, the architecture itself, the design is very beautiful. But having paid money, one design is not enough. How can you call yourself a Citadel Vip hotel if they don't have toilet paper in the rooms, they give 1 shampoo for 2 people. Cups in the room only 1 for 2 people. Water sometimes 1 sometimes 2 bottles. What is it like? Even at Albatros Agua Blu 4* the service is much better. You are simply ignored. No one is responding to your requests. The fan in the toilet makes a terrible noise in the room. Didn't turn off. Sleep was impossible. After 10 complaints they offered a room, old and smelly. How? If you want good food, fruits, then Dana Beach or White Beach is better in Hurghada. Or in Sharm Albatros Aqua Park or Albatros Fun & Sun.
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• traveled 4 years ago
So in order. We chose the Albatros Palace hotel based on reviews and ratings on the Internet. In fact, they turned out to be false. We arrived at 7 am, we were escorted to the lobby and seated on a sofa. Check-in at 3 o'clock - we know this, according to the standard, not for the first time. A man named Mohammed approached us and said that he was doing everything possible to get us settled quickly and everything would be in the best possible way, and now everyone would be wearing bracelets so that we could go to breakfast, thereby very hinting that he needed money.
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So in order. We chose the Albatros Palace hotel based on reviews and ratings on the Internet. In fact, they turned out to be false. We arrived at 7 am, we were escorted to the lobby and seated on a sofa. Check-in at 3 o'clock - we know this, according to the standard, not for the first time. A man named Mohammed approached us and said that he was doing everything possible to get us settled quickly and everything would be in the best possible way, and now everyone would be wearing bracelets so that we could go to breakfast, thereby very hinting that he needed money. We were sleepy and did not immediately understand what he needed. Realizing that we will not give money, he lost interest in us. He approached other tourists and repeated the same thing. After us, people still came and put on bracelets for everyone and sent them to breakfast, except for us.
At 9 o'clock my patience ran out and I went to ask for a bracelet so that I could drink at least coffee after a night flight. Have worn it since the 3rd time. Then we walked around the territory and it was clear that there were not many tourists. But at the reception they claimed that there were no rooms available. I came up again, tried to put in $10 and $20 to speed up the process, but they said that it was necessary from $30. Audacity has no limits. At 11 o'clock, after several attempts to speed up the process, we were given a distant room - 3340 with separate beds (despite the fact that we are a married couple with the same last name) with a ton of dust, overlooking the Beach Albatros hill, with a non-working safe. She took out a rag, wiped the dust herself, because no one reacted to my indignation. We are not picky tourists, we travel a lot and sleep in hostels, and in tents, and wherever necessary. We did not expect such dirt from a 5 * hotel. This was just the beginning.
We came to rest, not to look for cons, but they were in many ways. The biggest negative of this hotel is the staff. Very arrogant and constantly begging for money. We are not greedy and always leave a tip if we are well served. But here at first they get nasty, and then they wait for tea. Wrong tactic. I came up to the bar in the evening to take a cocktail to the bar and the bartender yelled at me because at first my husband ordered drinks for himself, and I for myself, but we have to order together. Where this is written is not clear. Yelling at guests is unacceptable!
Here's another situation - they launched a cleaner to clean the room, left a dollar on the bed, so we suddenly had shampoo in the bathroom. It turns out that without a dollar you won’t get shampoo or a bar of soap. And laughter, and sin.
Another situation: the door to the room where the key was slammed shut. I went for a duplicate. Receptionist said it was not allowed. Only 1 key and that's it. They can send a man to open it in an hour. Really? In a 5* hotel, you have to fight for a piece of plastic.
Cherry on the cake - check out from the hotel. According to the rules at 12:00, we have a bus at 15:00, on the street +34, you don’t want to sit for 3 hours in the heat. She came up to ask how you can leave later and gave $ 10 (because without money they won’t even talk to you here). And then the circus began - you need 10 euros to stay until 14:00 and 25 euros until 15:00. I say that there is no euro. They told to move out. I had $10 and 100 Egyptian pounds. I ask you to count how much you need and give change. Gathered a council of receptionists. For half an hour they poked something and yelled in their own language, and I felt humiliated. For your own money. On vacation. On your birthday. This is a catastrophe.
With grief in half, they gave the key and the change.
When booking, I indicated that it was my birthday, anniversary. I did not receive any congratulations from the hotel, but only humiliation.
This hotel also has pluses, but they are few:
- a beautiful, very well-groomed territory (is it worth it to endure this kapets for the sake of beautiful photos - xs);
- own small reef with fish; stationary pontoon;
- Internet worked in the rooms and on the beach too.
The food is average. Not very varied. But edible. They didn't get poisoned and thank God)))
Beach. Entrance to the water from the pontoon. He is stationary. There is a descent immediately to the sand in the middle of the pontoon and at the end of the pontoon immediately to the depth. There are pronounced ebbs and flows. The beach has plenty of sun loungers and plenty of comfortable beds. Towels can be taken once a day. There is also a food court on the beach where you can eat pizza, shawarma or a burger if you are too lazy to go to the canteen for lunch.
At 9 o'clock my patience ran out and I went to ask for a bracelet so that I could drink at least coffee after a night flight. Have worn it since the 3rd time. Then we walked around the territory and it was clear that there were not many tourists. But at the reception they claimed that there were no rooms available. I came up again, tried to put in $10 and $20 to speed up the process, but they said that it was necessary from $30. Audacity has no limits. At 11 o'clock, after several attempts to speed up the process, we were given a distant room - 3340 with separate beds (despite the fact that we are a married couple with the same last name) with a ton of dust, overlooking the Beach Albatros hill, with a non-working safe. She took out a rag, wiped the dust herself, because no one reacted to my indignation. We are not picky tourists, we travel a lot and sleep in hostels, and in tents, and wherever necessary. We did not expect such dirt from a 5 * hotel. This was just the beginning.
We came to rest, not to look for cons, but they were in many ways. The biggest negative of this hotel is the staff. Very arrogant and constantly begging for money. We are not greedy and always leave a tip if we are well served. But here at first they get nasty, and then they wait for tea. Wrong tactic. I came up to the bar in the evening to take a cocktail to the bar and the bartender yelled at me because at first my husband ordered drinks for himself, and I for myself, but we have to order together. Where this is written is not clear. Yelling at guests is unacceptable!
Here's another situation - they launched a cleaner to clean the room, left a dollar on the bed, so we suddenly had shampoo in the bathroom. It turns out that without a dollar you won’t get shampoo or a bar of soap. And laughter, and sin.
Another situation: the door to the room where the key was slammed shut. I went for a duplicate. Receptionist said it was not allowed. Only 1 key and that's it. They can send a man to open it in an hour. Really? In a 5* hotel, you have to fight for a piece of plastic.
Cherry on the cake - check out from the hotel. According to the rules at 12:00, we have a bus at 15:00, on the street +34, you don’t want to sit for 3 hours in the heat. She came up to ask how you can leave later and gave $ 10 (because without money they won’t even talk to you here). And then the circus began - you need 10 euros to stay until 14:00 and 25 euros until 15:00. I say that there is no euro. They told to move out. I had $10 and 100 Egyptian pounds. I ask you to count how much you need and give change. Gathered a council of receptionists. For half an hour they poked something and yelled in their own language, and I felt humiliated. For your own money. On vacation. On your birthday. This is a catastrophe.
With grief in half, they gave the key and the change.
When booking, I indicated that it was my birthday, anniversary. I did not receive any congratulations from the hotel, but only humiliation.
This hotel also has pluses, but they are few:
- a beautiful, very well-groomed territory (is it worth it to endure this kapets for the sake of beautiful photos - xs);
- own small reef with fish; stationary pontoon;
- Internet worked in the rooms and on the beach too.
The food is average. Not very varied. But edible. They didn't get poisoned and thank God)))
Beach. Entrance to the water from the pontoon. He is stationary. There is a descent immediately to the sand in the middle of the pontoon and at the end of the pontoon immediately to the depth. There are pronounced ebbs and flows. The beach has plenty of sun loungers and plenty of comfortable beds. Towels can be taken once a day. There is also a food court on the beach where you can eat pizza, shawarma or a burger if you are too lazy to go to the canteen for lunch.
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• 13
We flew to Egypt for the first time in March, before we always chose the end of autumn. This time we rushed between the windless bays of Sharma and the familiar Hurghada. Albatross bribed the service for the same money. Since the flight was shifted by 6 hours, we settled in the evening. We were pleased that we got a room overlooking the pool and did not have to change it (mostly in other hotels we look at least two rooms, the first one is always bad).
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We flew to Egypt for the first time in March, before we always chose the end of autumn. This time we rushed between the windless bays of Sharma and the familiar Hurghada. Albatross bribed the service for the same money.
Since the flight was shifted by 6 hours, we settled in the evening. We were pleased that we got a room overlooking the pool and did not have to change it (mostly in other hotels we look at least two rooms, the first one is always bad).
The furniture in the room is solid, there are traces of fatigue of the doors in the bathroom and the closet (my husband had a door in his hands, he screwed the bolt). Of the shortcomings in the safe, the protective film was broken for access to the emergency opening. The husband, having a Swiss knife, scrolled and opened the lock of the safe, tried to change the safe, but "the repairman from the reception, who will be in 10 minutes" never came. They sealed the hole with a sticker and stayed. It can be seen that they were doing a refreshing renovation, but, as always, they forgot to paint over a small piece on one wall. And this piece annoyed 8 days)). Other people from the group were given even numbers with a view of the abandoned hotel, I heard that they tried to change them.
There are no complaints about cleaning. There was a kettle, water was added (the kettle turned out to be a very useful thing, as they warmed themselves in the evening).
We were not very lucky with the weather. Therefore, we considered the beach and the hotel area from the point of view of where it is better to hide from the wind. We were glad we didn't choose Beach. Yes, the bay near this hotel is very beautiful, convenient entry, but in windy weather it is strongly blown from the desert. Albatross Beach is closed by Beach Corps. Therefore, when the first blows out, we can lie down.
Sea, there is a choice. We swam from the pier, tying towels. Watched the fish on the coral. At low tide, the children collected all kinds of living creatures, and when the wind calmed down, they went swimming in Beach Bay. In general, the feeling is that we walked a lot. You need to go to the pier, to the bar, to the pool. I didn’t want to lie in Bich’s anthill, we bought ourselves, warmed ourselves on the sand and to our sunbed. We have a bar and basic infrastructure. Many people opted for sunbeds by the warm pool. Everything was tight there. My daughter did not even go to the nursery with slides (she is already an adult).
We went to the beach hills. The pool is not heated and the wind is not the most comfortable combination. Slides worked from 14.00 to 16.00. We moved out several times, in my opinion they got burned, then to warm up either on the beach or in the pool.
Food. The feeling is twofold. Delicious, but at the same time, there were no olives, they rarely caught fish, eggplants are generally inedible, my favorite falafel is not there. Waffles and freshly squeezed juice, coffee were. To get something special, you need to stand in line for a long time or go around all the restaurants. There you can find a duck, quail (once), fish (but not always) and if you set out to find it. My husband once stood behind a fish on a plate. I'm for the pie. There was no desire to stand again. Additionally, you can eat at the bar near the beach (pizza, burgers, pasta) and near the pool (sweet). Ice cream was the first three days. Then it disappeared. )
I was pleased with the Moroccan restaurant. Atmospheric, without queues and walks. The last day felt comfortable. Daughter, instead of the main dishes, they gave french fries - happiness was through the roof.
Animation. Was. We didn't use it. In the evening there is a disco for children, and then a disco for adults. Thundered up to 11. I would like at least some kind of show... at least sometimes... but no. Played tennis, then in the room to drink tea and hang out in the internet, telly.
Since the flight was shifted by 6 hours, we settled in the evening. We were pleased that we got a room overlooking the pool and did not have to change it (mostly in other hotels we look at least two rooms, the first one is always bad).
The furniture in the room is solid, there are traces of fatigue of the doors in the bathroom and the closet (my husband had a door in his hands, he screwed the bolt). Of the shortcomings in the safe, the protective film was broken for access to the emergency opening. The husband, having a Swiss knife, scrolled and opened the lock of the safe, tried to change the safe, but "the repairman from the reception, who will be in 10 minutes" never came. They sealed the hole with a sticker and stayed. It can be seen that they were doing a refreshing renovation, but, as always, they forgot to paint over a small piece on one wall. And this piece annoyed 8 days)). Other people from the group were given even numbers with a view of the abandoned hotel, I heard that they tried to change them.
There are no complaints about cleaning. There was a kettle, water was added (the kettle turned out to be a very useful thing, as they warmed themselves in the evening).
We were not very lucky with the weather. Therefore, we considered the beach and the hotel area from the point of view of where it is better to hide from the wind. We were glad we didn't choose Beach. Yes, the bay near this hotel is very beautiful, convenient entry, but in windy weather it is strongly blown from the desert. Albatross Beach is closed by Beach Corps. Therefore, when the first blows out, we can lie down.
Sea, there is a choice. We swam from the pier, tying towels. Watched the fish on the coral. At low tide, the children collected all kinds of living creatures, and when the wind calmed down, they went swimming in Beach Bay. In general, the feeling is that we walked a lot. You need to go to the pier, to the bar, to the pool. I didn’t want to lie in Bich’s anthill, we bought ourselves, warmed ourselves on the sand and to our sunbed. We have a bar and basic infrastructure. Many people opted for sunbeds by the warm pool. Everything was tight there. My daughter did not even go to the nursery with slides (she is already an adult).
We went to the beach hills. The pool is not heated and the wind is not the most comfortable combination. Slides worked from 14.00 to 16.00. We moved out several times, in my opinion they got burned, then to warm up either on the beach or in the pool.
Food. The feeling is twofold. Delicious, but at the same time, there were no olives, they rarely caught fish, eggplants are generally inedible, my favorite falafel is not there. Waffles and freshly squeezed juice, coffee were. To get something special, you need to stand in line for a long time or go around all the restaurants. There you can find a duck, quail (once), fish (but not always) and if you set out to find it. My husband once stood behind a fish on a plate. I'm for the pie. There was no desire to stand again. Additionally, you can eat at the bar near the beach (pizza, burgers, pasta) and near the pool (sweet). Ice cream was the first three days. Then it disappeared. )
I was pleased with the Moroccan restaurant. Atmospheric, without queues and walks. The last day felt comfortable. Daughter, instead of the main dishes, they gave french fries - happiness was through the roof.
Animation. Was. We didn't use it. In the evening there is a disco for children, and then a disco for adults. Thundered up to 11. I would like at least some kind of show... at least sometimes... but no. Played tennis, then in the room to drink tea and hang out in the internet, telly.
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• 23
So. We arrived early in the morning, the meeting with the hotel was friendly, put on bracelets, went to breakfast. Of course, they settled in a room that was not very good, but we changed it with a fight (no surcharges). There are no questions about the territory, well-groomed, beautiful and green. Swimming pools for children and adults, there are heated pools, there is a jacuzzi.
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So. We arrived early in the morning, the meeting with the hotel was friendly, put on bracelets, went to breakfast. Of course, they settled in a room that was not very good, but we changed it with a fight (no surcharges). There are no questions about the territory, well-groomed, beautiful and green. Swimming pools for children and adults, there are heated pools, there is a jacuzzi. The sea and the beach are also very good, a lot of sunbeds, it is fashionable to take a towel once, the entrance to the sea is from the pontoon (a very good wooden pontoon with benches), from the side of the pontoon there is an entrance from the stairs to the sea... the sand and the reef are small. In terms of nutrition, it’s not much sad, like for 5 *... it can be better, maybe this is due to quarantine... I don’t know. A varied diet, but they have a problem with meat and fruits. I was surprised that there were no strawberries in the hotel during the season. There was one A la carte restaurant open, although they have 5 of them. In general, it's ok, but this 5 * hotel falls a bit short.
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• 11
We arrived at 9 am. We met well (Coral Travel). Upon arrival at the hotel, we waited 40 minutes and immediately to check in) The rooms are good for me (I only sleep in it). We were two families. They asked for rooms nearby, but they said no... it turned out there is... they want money))) paid) Meals: hungry in this hotel is not realistic.
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We arrived at 9 am. We met well (Coral Travel). Upon arrival at the hotel, we waited 40 minutes and immediately to check in) The rooms are good for me (I only sleep in it). We were two families. They asked for rooms nearby, but they said no... it turned out there is... they want money))) paid)
Meals: hungry in this hotel is not realistic. A variety of food is present at lunch and dinner, well, in principle, as elsewhere) The beach is huge, there are plenty of sunbeds. Entry from the pier is inconvenient. Near the beach hotel, there is a lagoon with a gentle entrance to the sea. The territory is very well-groomed, clean, the staff is trying) Cleaning every other day) For $ 2 they even changed the bed linen...
The guide did not stay at the meeting for a long time, we never went there, this time we went because he takes the tests for covid and registers them) took excursions from him, the prices are the same as the locals, Cairo 60 dollars with a walk along the Nile. Sightseeing tour of Hurghada $ 6 - driven to the most expensive shops and factories. Excursion Aquarium - a complete scam, we in Kyiv in Ocean Plaza are cooler))) It's better to take a local taxi (6 bucks in two directions), the taxi driver will show everything himself. The guide is interested in you until the tours you paid for are over. Then he gets rude and can't help.
Alcohol: we took a lot from the dutik, we thought that we would bring it back, but circumstances arose that we got to know each other a lot and eventually drank everything we had. On the last day we decided to try their drunk... the first two glasses are poured with normal alcohol, then diluted with water. We conducted a tasting, but if you don’t like it, pour it out right away, because. they pour back into the bottles. They don't do that at the reception bar. We encountered this for the first time in general... very disappointing, because. we always tip
And we also took 8 nights for two for 23.000 UAH - this hotel does not cost that much))) We will not return here even for free)))
Meals: hungry in this hotel is not realistic. A variety of food is present at lunch and dinner, well, in principle, as elsewhere) The beach is huge, there are plenty of sunbeds. Entry from the pier is inconvenient. Near the beach hotel, there is a lagoon with a gentle entrance to the sea. The territory is very well-groomed, clean, the staff is trying) Cleaning every other day) For $ 2 they even changed the bed linen...
The guide did not stay at the meeting for a long time, we never went there, this time we went because he takes the tests for covid and registers them) took excursions from him, the prices are the same as the locals, Cairo 60 dollars with a walk along the Nile. Sightseeing tour of Hurghada $ 6 - driven to the most expensive shops and factories. Excursion Aquarium - a complete scam, we in Kyiv in Ocean Plaza are cooler))) It's better to take a local taxi (6 bucks in two directions), the taxi driver will show everything himself. The guide is interested in you until the tours you paid for are over. Then he gets rude and can't help.
Alcohol: we took a lot from the dutik, we thought that we would bring it back, but circumstances arose that we got to know each other a lot and eventually drank everything we had. On the last day we decided to try their drunk... the first two glasses are poured with normal alcohol, then diluted with water. We conducted a tasting, but if you don’t like it, pour it out right away, because. they pour back into the bottles. They don't do that at the reception bar. We encountered this for the first time in general... very disappointing, because. we always tip
And we also took 8 nights for two for 23.000 UAH - this hotel does not cost that much))) We will not return here even for free)))
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• 18
It was the first time in Egypt and we chose Hurghada, as this 5-star hotel was at an adequate price, unlike 4-ok in Sharm. The weather was fine for the first two days, then a cold cyclone set in. This did not spoil the impression of the rest at all, knowing that the weather would be the same, I would still come again.
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It was the first time in Egypt and we chose Hurghada, as this 5-star hotel was at an adequate price, unlike 4-ok in Sharm. The weather was fine for the first two days, then a cold cyclone set in. This did not spoil the impression of the rest at all, knowing that the weather would be the same, I would still come again. The staff is cool! Settled also quickly, in a cool room closer to the central building. There are enough sunbeds, there is no large influx of people. Everything is quite comfortable. The hotel is 15 minutes from Hurghada airport. There is a shopping mall nearby, we went there by Uber for $ 2, there was no Internet back - we had to take a taxi at the mall for $ 4.
Wifi caught even on the beach. There were interruptions, but it's not like Wi-Fi catches only at the reception. There were discos from 9 to 11, very incendiary. There is a restaurant on the third floor which is open until 12 at night. In terms of nutrition, I was satisfied, there was more than enough meat. In the evenings, we often ate delicious fish in a fish restaurant.
Only great emotions left!
Wifi caught even on the beach. There were interruptions, but it's not like Wi-Fi catches only at the reception. There were discos from 9 to 11, very incendiary. There is a restaurant on the third floor which is open until 12 at night. In terms of nutrition, I was satisfied, there was more than enough meat. In the evenings, we often ate delicious fish in a fish restaurant.
Only great emotions left!
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• 16
For food: barbecue, various meats, duck, beef, chicken for lunch, fish, squid, grilled vegetables, super cauliflower, pizza, poella, pasta, food shaft. There are ice cream machines, take as much as you like. The rooms are good, the weather is great! There is no wind, not hot and not cold, the temperature is optimal for relaxation, the entrance to the sea is excellent! There are heated pools, I like everything! The territory is green and well-groomed, there are few people).
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For food: barbecue, various meats, duck, beef, chicken for lunch, fish, squid, grilled vegetables, super cauliflower, pizza, poella, pasta, food shaft. There are ice cream machines, take as much as you like.
The rooms are good, the weather is great! There is no wind, not hot and not cold, the temperature is optimal for relaxation, the entrance to the sea is excellent! There are heated pools, I like everything! The territory is green and well-groomed, there are few people)
The rooms are good, the weather is great! There is no wind, not hot and not cold, the temperature is optimal for relaxation, the entrance to the sea is excellent! There are heated pools, I like everything! The territory is green and well-groomed, there are few people)
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• 14
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