Sunrise Grand Select Crystal Bay 5*– Reviews

56
Rating 7.810
based on
56 reviews
№21 in the hotel rating Hurghada
8.1 Rooms
8.0 Service
8.4 Cleanliness
8.3 Food
8.0 Amenities
The hotel has a beautiful green area, spacious stylish rooms, a private sandy lagoon with a convenient entrance. There are TOP VIP types of rooms with their own private area, which other tourists do not have access to (part of the beach and a private bar on the beach). The hotel was opened in 1994, the last renovation took place in 2019 (only in the rooms). It consists of a main 2-storey building, two 3-storey buildings and 9 and 2-storey villas, an elevator in the main building. The hotel is suitable for a respectable holiday, as well as a relaxing family holiday with children.More →
аватар shumeijko1
I drove into the hotel at the reception, few people speak Russian or Ukrainian, a guy from the bar came and translated. To change the room from the second floor to the first asked to pay $ 25. The room was dirty on the floor in the shower and black long hair lay all over the room, in five days the room was cleaned once and the ashtray that stood on the street was also changed once. … More ▾ I drove into the hotel at the reception, few people speak Russian or Ukrainian, a guy from the bar came and translated. To change the room from the second floor to the first asked to pay $ 25. The room was dirty on the floor in the shower and black long hair lay all over the room, in five days the room was cleaned once and the ashtray that stood on the street was also changed once. The food made me even more upset by the very small choice, there was no greenery at all, the tomatoes were not the first freshness, the soup I took was spoiled at all, the pancakes were not tasty at all, once there were seafood, too, everything was tasteless, from drinks, too, the trouble is mojito such as it should be found only in one place, Turkish coffee is very even, and freshly squeezed juice for breakfast, but it’s so worth it that it’s not clear where the powdered juice is and where the natural of the pluses is everything, everywhere in the territory of three hotels they pour incomprehensible multi-colored chemical syrups that people with allergies are absolutely not allowed to yes and the children rest there, would you drink this rubbish to your children?
Vouchers to this hotel are not even very cheap to buy them and feed and water the children and myself for some reason, I would not have brought my child there after what I saw. The service is a disaster in the restaurant, everyone is very sluggish, you can’t ask anything, they ordered coffee and natural juice forgot for us, they ordered the second time in ten minutes they brought drinks and after another ten minutes they brought the first order again with an incomprehensible colored syrup that I can’t !! ! I really liked the Egyptian smiling and very pleasant girl, she brought us Turkish coffee in the evening, the guy at the bar on the street near the reception is very sociable, he made some author's cocktails)))) very boring, every evening we left to eat and it was more fun in the car with music, I didn’t want to return to the hotel at all. The hotel area is good, the beaches are full in neighboring hotels, while this hotel has a lagoon, I liked the cabanas.
I don’t understand why the hotel has five stars if it pulls a three in everything, there is something to compare with. Before that, I was in a four-star hotel, and it is several times better in everything. More in Sunrise, I didn’t like it very much, and I also paid a lot for it and such an unpleasant aftertaste. Those who write that the hotel is gorgeous probably have not been cheaper in other places and with a level several times higher.
аватар jyliya-gr
 •  traveled 4 years ago
Rating 8.0
Rested as a family with a child of 12 years. It should be noted that this hotel is ideal for a family vacation, lovers of active recreation, I would advise you to find something else. Very pleased with the location of the hotel, fifteen minutes from the airport and only a few minutes to the main shopping center of Hurghada - Sensomolla. … More ▾ Rested as a family with a child of 12 years. It should be noted that this hotel is ideal for a family vacation, lovers of active recreation, I would advise you to find something else.
Very pleased with the location of the hotel, fifteen minutes from the airport and only a few minutes to the main shopping center of Hurghada - Sensomolla.
The hotel has a very calm and cozy atmosphere, ideal for family vacations. Few people, rested very comfortably. Territory The hotel area is very green and beautiful, it is clear that it is carefully cared for, for this special thanks to the staff)) Settled us almost immediately, in a deluxe room with side sea views. The room had everything you need: a mini bar with water and drinks, toiletries, slippers and bathrobes, iron, kettle, scales! and safe. The room itself is quite cozy, and most importantly clean! The furniture is not new, but in good condition.
There are no complaints about food.
The range is quite diverse, there are many to choose from. For breakfast they usually took omelets, pastries, cereals, and in general there were daily milk porridges, yogurts, cheese and sausage (unusual, did not like). For lunch, two types of soup, various side dishes, salads, many delights (Egyptian national delicacies). Dinner was a favorite meal, as the choice was much wider, sweets and snacks more than for lunch and breakfast combined)). The hotel also has four a la carte restaurants: Egyptian, Indian, Mediterranean and seafood (this is paid, you can go to the neighbors a la carte, but also paid, we did not go, and so walk in all three hotels, Great for variety). We liked the Mediterranean the most, it was delicious. You need to sign up in advance. There are no complaints about the staff, everyone is quite polite and smiling.
The animators are very cheerful and not intrusive, they charged everyone with positive energy, daytime activities, evening programs, live music.
It was also a very pleasant surprise that Wi-Fi worked throughout the hotel, somewhere better, somewhere worse, but in general the rules did not buy the local seven. Yes, you can still go to the water park in Garden, the kids like it.
Sea / beach I really liked the beach, when choosing a hotel it was one of the deciding factors. Specially chosen so that there was a gentle entrance with a gradual depth and preferably a bay. A small disadvantage is usually a small variety of marine life, but this can be made up by going out to sea for a tour. This time we decided to go to Cairo, it was hot only in Giza in the open air, but we are patient, the museum is fine, the bus with air conditioning, everything went even better than expected.
We took a trip from a proven person of the local guide midobikham (can be found through social networks) and bought Elbarak oil from him at the factory price, in general, everyone is satisfied and recommended.
Summing up, we all really liked the hotel, the price justifies, I would like to come back here! You can safely recommend.
аватар svettik
 •  traveled 4 years ago
Rating 6.0
We rested in the period from 04/23/21-05/03/21, unfortunately the hotel was upset. First, we were settled in the right wing on the 1st floor (there was a renovation there sooooo long ago), room 417. The furniture is old, the bed is in a roll, bath towels with a hole. We went with a child of 1.3 years old, I was very worried because the sockets along the wall fell off, they were not closed to us. … More ▾ We rested in the period from 04/23/21-05/03/21, unfortunately the hotel was upset. First, we were settled in the right wing on the 1st floor (there was a renovation there sooooo long ago), room 417. The furniture is old, the bed is in a roll, bath towels with a hole. We went with a child of 1.3 years old, I was very worried because the sockets along the wall fell off, they were not closed to us. After requests, on the 5th day, we were moved to the left wing, number 111, in this wing the rooms are newer, it is clear that the repair was nooooo comrades the same bed in a spool, the blanket did not fit the duvet cover, the door to the bathroom creaked so much that the neighbors probably heard. the minus of this wing is that the door is next to the church and probably the dates were so close - that the prayer was at 3 a. m. and in the morning and in the evening and it was heard, well, sooooo, especially at 3 a. m. )
I do not know why this hotel has such a rating, as for me it is 4k
аватар Tatjana_buchackaja
 •  traveled 4 years ago
Rating 5.0
The first thing that struck me was a clear lack of staff everywhere, from the reception to the food area, in particular at breakfast, for example, there are many areas, one of them: bread, fruits, sweets, is located on a perimeter of about 9 meters. And one person was put on this entire perimeter, as a result, a crowd of people waiting, a person can’t cope, doesn’t have time. … More ▾ The first thing that struck me was a clear lack of staff everywhere, from the reception to the food area, in particular at breakfast, for example, there are many areas, one of them: bread, fruits, sweets, is located on a perimeter of about 9 meters. And one person was put on this entire perimeter, as a result, a crowd of people waiting, a person can’t cope, doesn’t have time. Settlement is a horror. We arrived at the hotel at 7 am. And the receptionist, instead of either settling, saying how much he needs to give on his paw, or saying at what specific time our room will be ready, he said: sit down, wait, it will be soon. As a result, every half an hour he said: soon, soon. I did not expect such a terrible attitude from an above average price category hotel.

At 10 am we could not stand it and asked for a changing room. They opened the luggage closet for us at the entrance for 5 minutes, and we dragged our suitcase there and changed in stuffy and dark.
Imagine our shock when, at the exit from the closet, we are told that your room is ready, you can go there ...We don’t even know what to assume: either they have cameras in the closet))), or the staff just likes to torture the guests a bit. It is a pity that the hotel showed such a pattern of the wrong approach to guests. The receptionist either immediately needed to hint that he wanted additional. money for the settlement, or to settle immediately, without torturing the guests.

Now about food: April, not even strawberries for breakfast, pastries taste below average, even scrambled eggs are cooked dry and with a lot of butter. Of the pluses - a fairly comfortable and spacious room and animation. Another minus, the pier is very far away, you have to go through half of your territory and another half of the neighboring one, about 2 km.
аватар germes_kharkov
 •  traveled 4 years ago
Rating 9.0
An excellent hotel, few vacationers, the territory is very beautiful, everything is well-groomed, trees of bizarre shapes and such soft grass. Nice and beautiful lagoon, with warm water and great entry for kids. The windy period was just beginning in mid-November, it is quiet in the lagoon, and it is very windy in neighboring hotels on the beach. … More ▾ An excellent hotel, few vacationers, the territory is very beautiful, everything is well-groomed, trees of bizarre shapes and such soft grass. Nice and beautiful lagoon, with warm water and great entry for kids. The windy period was just beginning in mid-November, it is quiet in the lagoon, and it is very windy in neighboring hotels on the beach. The food is varied, a lot of everything in the children's menu. The staff is very polite and attentive, tips are not extorted, but for good service they really want to give a tip. The bar is excellent, of course not ultra all inclusive, but the bartenders try to prepare delicious alcoholic and non-alcoholic cocktails. Animation is trying, thanks to Fox. In all languages ​ ​ of the world, every morning a person managed to talk with all the vacationers, sketch out an approximate map of events for several days. Wi-fi throughout the hotel catches tightly and at a good speed, by the way, it is free for hotel guests. In general, for those who write sad reviews, I advise you to go here, there are no obvious shortcomings.
аватар leprikon4ik
 •  traveled 4 years ago
Rating 10.0
Everyone liked the hotel: the area is large, the beach and the sea are super, the food and cuisine are varied, there is enough of everything, the staff all comply with quarantine rules, everyone is interested in whether everything is fine, there are few tourists and this is very good for a quiet and relaxing holiday. … More ▾ Everyone liked the hotel: the area is large, the beach and the sea are super, the food and cuisine are varied, there is enough of everything, the staff all comply with quarantine rules, everyone is interested in whether everything is fine, there are few tourists and this is very good for a quiet and relaxing holiday. A huge plus of this hotel is the FOX animator, I have never met such a cool, friendly and positive animator (ps: who will be in this hotel in the near future, give him greetings from Kolya and Yulia from Kyiv, he will understand), in general, everything is super , I recommend!
аватар zhurayeva
 •  traveled 4 years ago
Rating 9.0
"+": + In 2010 passed under the management of Sunrise-Sentido. + Spacious rooms. + Heated swimming pool in winter. "-": - Some operators position this hotel as a VIP - in my opinion, the hotel is a solid five, but no more. Video review - https://www. youtube. com/watch? v=eM71yN770Mc&t=6s … More ▾ "+":
+ In 2010 passed under the management of Sunrise-Sentido.
+ Spacious rooms.
+ Heated swimming pool in winter.

"-":
- Some operators position this hotel as a VIP - in my opinion, the hotel is a solid five, but no more.

Video review - https://www. youtube. com/watch? v=eM71yN770Mc&t=6s
аватар natalin83
 •  traveled 4 years ago
Rating 10.0
Rest for the second time. Since I had to change from the terrible Albatross Citadel hotel. There was terrible service, and food, and the sea. It was just heaven here. 1) The rooms are all cool. Bathrobes, shampoos, bar full. 2) Food class. All instruments were vacuum packed. They imposed. Distance. Disinfectors everywhere. … More ▾ Rest for the second time. Since I had to change from the terrible Albatross Citadel hotel. There was terrible service, and food, and the sea.
It was just heaven here.
1) The rooms are all cool. Bathrobes, shampoos, bar full.
2) Food class. All instruments were vacuum packed. They imposed. Distance. Disinfectors everywhere.
3) The sea is amazing. Entrance class.
4) There are no people!!! ! We Russians were alone. A couple of Ukrainians and Arabs.
5) Always asked if the managers approached us, how we like it or not
It was cool. I recommend!! !
В море никого.  Класс
аватар
 •  traveled 6 years ago
Rating 7.0
We arrived late at night, our room was ready, there was no need to wait for it and everything was fast. The room is good as is the hotel in general. There were of course shortcomings, such as plumbing flowing, but all this was quickly corrected. This is the first line with a good sandy entry into the lagoon, where there are no special fish and corals. … More ▾ We arrived late at night, our room was ready, there was no need to wait for it and everything was fast. The room is good as is the hotel in general. There were of course shortcomings, such as plumbing flowing, but all this was quickly corrected. This is the first line with a good sandy entry into the lagoon, where there are no special fish and corals. But those who want to look at the fish and corals - this is not the place. This is more of a place for kids. The territory is very large. No animation, I was just amazed. We needed a relaxing holiday, everything worked out. Internet was everywhere and free, very good for Egypt. In terms of food, you won't go hungry. There was plenty to choose from, but there were practically no fruits. Food can be even better, if on a 10-point scale, then on nutrition - 6. I took it at the peak of the holidays, when there was a price increase, then it is not worth the money. But it's worth going here, it's a relaxing holiday.
аватар kingtut
 •  traveled 6 years ago
Rating 9.0
They rested as a couple. The hotel was chosen based on reviews and we did not meet bad ones. We got to the lobby early, but they didn’t pull too hard with the check-in, in half an hour they were issued somewhere and given a room. The room itself was not new, but quite residential, we were asked to pay extra for the improved one, but we did not do this, in general, everything suited us. … More ▾ They rested as a couple. The hotel was chosen based on reviews and we did not meet bad ones. We got to the lobby early, but they didn’t pull too hard with the check-in, in half an hour they were issued somewhere and given a room. The room itself was not new, but quite residential, we were asked to pay extra for the improved one, but we did not do this, in general, everything suited us. The beach is nearby, it is located, as it were, in a small lagoon, so there was no wind, the water is not very warm, but you can swim, the sea is clean and there are fish, in general, they flew for this. We liked the territory, everything is clean and tidy, you can walk around the neighboring hotels, there are warm pools, many green areas, a large playground, not bad in short. The food is also up to the mark. There has always been a choice. When something runs out, they replenish quickly. There are a lot of different dishes from meat and poultry, the fish is delicious, I really liked the desserts in the evening, it’s simply not possible to stay hungry here. The animation doesn't work well. We constantly ran volleyball and played games in the pool. In the evening, various entertainment programs are held, both on their own and by invited artists. . The contingent of vacationers was mainly Western Europeans, there were not many of us, a few Russians, Ukrainians and Kazakhs. So I definitely recommend the hotel for a holiday, the staff here is not bad, I think that after a while we can still return here.
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У отеля красивая зеленая территория, просторные стильные номера, собственная песчаная лагуна с удобным входом. Есть TOP VIP типы номеров с собственной частной территорией, на которую не имеют доступ остальные туристы (часть пляжа и частный бар на пляже). Отель был открыт в 1994 году, последняя реновация прошла в 2019 году (только в номерах). Состоит из главного 2-этажного здания, двух 3-этажных зданий и 9-и 2-этажных вилл, лифт в главном здании. Отель подходит для респектабельного отдыха, а также спокойного семейного отдыха с детьми.

Location В 15 км от аэропорта г. Хургада, в 19 км от центра г. Хургада.
Description of the beach Собственный песчаный пляж протяженностью 452 метра в виде лагуны с песчаным входом в море (лагуна до глубины 10 метров). На пляже есть отдельная зона с шатрами за дополнительную плату. Гости проживающие в номерах категории Royal Suite, Crystal Suite, Private Pool Suite, Private Jacuzzi Suite могут пользоваться шатрами бесплатно. Пляжные полотенца — 1 полотенце в день бесплатно.
  • 1st line
  • private beach
  • sand beach
  • pontoon or pier
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, камера хранения багажа, услуги консьержа, вызов такси (платно), факс/ксерокопирование (платно), room service: 24 часа (платно), магазины, интернет-кафе (платно), 2 конференц-зала (платно), Wi-Fi на всей территории отеля и в номерах — бесплатно, обмен валют (банкомат), в отеле предоставляют инвалидное кресло для гостей с ограниченными возможностями (по запросу, бесплатно), автобус до центра города (по запросу, от отеля Sunrise Mamlouk): платно.

Главный бассейн с подогревом в зимний период (1750 кв.м., глубина от 120 до 160 см);

Бассейн только для взрослых без подогрева в зимний период (800 кв.м., глубина от 120 до 180 см);

Джакузи на открытом воздухе без подогрева в зимний период (60 кв.м., глубина 80 см).

У бассейна зонтики, шезлонги, матрасы — бесплатно, полотенца: (1 полотенце в день): бесплатно.

Рестораны и бары:

Главный ресторан Rainbow рассчитан на 450 гостей (07:00-10:30, 13:00-15:00, 19:00-22:00);

Средиземноморский A la Carte ресторан Panorama рассчитан на 85 гостей (19:00-22:00);

Индийский A la Carte ресторан Manohar рассчитан на 84 гостя (19:00-22:00);

Греческий A la Carte ресторан Poseidon рассчитан на 170 гостей (12:00-17:00, 19:00-22:00 );

A la Carte ресторан Roots рассчитан на 20 гостей (13:00-15:00, 19:00-22:00, диетическое, вегитарианское питание, продукты без глютена и лактозы);

Рыбный A la Carte ресторан Felucca рассчитан на 60 гостей (19:00-22:00, за дополнительную плату);

Лобби бар Pyramid (24 часа);

Illusion pub (23:00-02:00);

Бар Cocktail (18:00-00:00);

Спорт бар Сhampion`s (12:00-00:00);

Восточное кафе Alf Lela (12:00-00:00 за дополнительную плату);

Бар SUNRISE у бассейна (10:00-18:00);

Бар на пляже в ресторане Poseidon (10:00-18:00);

Бар Oasis на пляже (10:00-18:00, только для гостей 16+);

Royal club lounge (10:00-18:00, только для гостей Royal Club).

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • heated swimming pool
  • parking  FREE 
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • ATM
  • payment by payment cards
For kids Детский бассейн с подогревом в зимний период (140 кв.м., глубина 60 см), отделение для детей в бассейне для взрослых (без подогрева), детский клуб Kids Planet для детей от 3 до 12 лет (часы работы 10:00-12:30 и 15:00-16:30, русскоговорящий персонал), детская дискотека с 20:00-20:30, детская анимация, детский буфет в ресторане (суп, курица или мясо, салат, сыр, овощи, картошка, макароны, рис, сладости, фрукты), детских колясок нет.
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports 2 теннисных корта, оборудование и освещение (бесплатно), 1 футбольное поле 5х5 (бесплатно), пляжный волейбол (бесплатно), бильярд для гостей 12+ (бесплатно), пробное погружие с аквалангом в лагуне (бесплатно), живая музыка, дартс (бесплатно), дайвинг центр в соседнем отеле SUNRISE Garden Вeach (платно), верховая езда на лошадях в соседнем отеле SUNRISE Garden Вeach (платно), кайтсерфинг в соседнем отеле SUNRISE Garden Вeach (платно), оздоровительный центр для гостей 16+ (предоставляется ваучер со скидкой на процедуры, сауна -бесплатно), салон красоты для гостей 16+ (платно).
  • sauna/bath/hammam  FREE 
  • jacuzzi  FREE 
  • billiards  FREE 
  • table tennis  FREE 
  • tennis court  FREE 
  • squash  FREE 
  • volleyball  FREE 
  • football field
  • gym  FREE 
  • aerobics  FREE 
  • yoga classes  FREE 
  • water activities
  • disco club  FREE 
  • animation
Description of rooms

В отеле 364 номера.

In the rooms

Кондиционер (бесплатно), телевизор, спутниковое ТВ, Wi-Fi (бесплатно), сейф (бесплатно), телефон, мини-бар (безалкогольные напитки по приезду — пополнение каждые 4 дня, минеральная вода — одна маленькая бутылка на человека, ежедневное пополнение), набор для приготовления чая и кофе (бесплатно), утюг и гладильная доска (по запросу, бесплатно), балкон или терраса. Ванная комната с душевой кабиной (некоторые номера с ванной), шампунь, мыло и гель для душа (бесплатно), халаты и тапочки (бесплатно), фен (бесплатно). Уборка номера: ежедневно, смена белья: 2 раза в неделю, room service: 24 часа (платно).

  • bath / shower
  • hair dryer
  • slippers and bathrobe (not in all rooms)
  • safe  FREE 
  • air conditioner
  • cable/satellite TV
  • plasma tv (not in all rooms)
  • phone
  • internet wi-fi (not in all rooms)
  • tea/coffee maker (not in all rooms)
  • balcony/terrace
  • swimming pool (not in all rooms)
  • jacuzzi (not in all rooms)
The address Km 19 Village Road, P.O. Box 20, Hurghada, Red Sea, Egypt
Phones: +20 65 346 0020
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Вход в море или с берега или с понтона. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в футбол. В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.