Sersial 2*– Reviews

46
Rating 7.110
based on
46 reviews
№7 in the hotel rating Alupka
7.9 Rooms
7.8 Service
8.1 Cleanliness
7.5 Food
7.4 Amenities
Hotel "Sersial" is located in one of the most picturesque corners of the southern coast of Crimea in the city of Alupka. The new modern five-storey building of the hotel "Sersial" is located in the center of the city of Alupka, a 20-minute drive from Yalta. The services of vacationers are provided with 28 rooms with all amenities from six categories of varying degrees of comfort. On the fifth floor there is a cozy terrace with a beautiful view of the sea.More →
аватар alinamalina21
 •  traveled 3 years ago
Rating 7.0
Good hotel for a relaxing holiday. Good location! There is free public parking nearby! Vorontsovsky Park is a 10-minute walk in a straight line! The rooms are clean, spacious and comfortable! Certainly not a modern renovation, but we hope that in the future it will be updated! Polite and pleasant staff, especially at the reception! They always know the answers to all questions and quickly resolve issues that arise! Our meals included only breakfast. … More ▾ Good hotel for a relaxing holiday. Good location! There is free public parking nearby! Vorontsovsky Park is a 10-minute walk in a straight line! The rooms are clean, spacious and comfortable! Certainly not a modern renovation, but we hope that in the future it will be updated! Polite and pleasant staff, especially at the reception! They always know the answers to all questions and quickly resolve issues that arise! Our meals included only breakfast. It was delicious on the Swedish line system! We recommend this hotel! We'll come again!
аватар milanya1980
 •  traveled 9 years ago
Rating 10.0
The hotel is very good, I liked everything very much! We rested from November 14-17. The location is great. I liked the breakfasts very much. Diverse, very tasty! Thank you very much to the girl who cooked, although she had a broken arm, she tried, she was very polite and welcoming! In general, everything is fine, we will be back) Thank you!! !. … More ▾ The hotel is very good, I liked everything very much! We rested from November 14-17.
The location is great.
I liked the breakfasts very much. Diverse, very tasty! Thank you very much to the girl who cooked, although she had a broken arm, she tried, she was
very polite and welcoming!
In general, everything is fine, we will be back) Thank you!! !
аватар Arslangaraev
 •  traveled 9 years ago
Rating 1.0
There is no access to the sea, and this is the main thing in the rest. By the will of fate, being here, I regret it. The rooms are not cleaned, full of insects living with you for free: ants, spiders, flycatchers, wood lice. The floor was wiped with a dirty rag once, the bed linen was changed once before leaving (they rested for 14 days). … More ▾ There is no access to the sea, and this is the main thing in the rest.
By the will of fate, being here, I regret it. The rooms are not cleaned, full of insects living with you for free: ants, spiders, flycatchers, wood lice. The floor was wiped with a dirty rag once, the bed linen was changed once before leaving (they rested for 14 days). Soap, shampoo and shower gel put only on the day of arrival, toilet paper in the store. There is no beach at 300 meters, the park on the way to the beach is a mountain obstacle course, there is no civilization, the administrator does not respond to our claims. The food is monotonous, cottage cheese casserole), and buckwheat milk porridge is terrible, they don’t know how to cook at all! One shop near the hotel. On the beach there is no toilet, changing rooms, showers, heaps of garbage on the way to the beach.
аватар Meri1909
 •  traveled 9 years ago
Rating 9.0
Good evening. I'll start with the fact that they arrived in Crimea on August 03.2015. (in Alupka for the first time). The hotel was booked back in March. Made an advance payment for 2 days. Since the reservation was made in advance, we were given a 5% discount. It was very nice. We booked a transfer from the airport in advance from the representatives of the hotel. … More ▾ Good evening. I'll start with the fact that they arrived in Crimea on August 03.2015. (in Alupka for the first time). The hotel was booked back in March. Made an advance payment for 2 days. Since the reservation was made in advance, we were given a 5% discount. It was very nice. We booked a transfer from the airport in advance from the representatives of the hotel. We met quickly. It took a little over 2 hours from the airport to the hotel. Met well. We were escorted to the room. Our room was on the 4th floor (it was our request) 403 junior suite category A. The room is large, clean enough. Large balcony (which was very pleased) the view from the room is gorgeous on the sea. The room had one large double bed and a folding sofa. Lots of shelves for clothes. In general, we liked the room. Breakfast was included in the price and there were 3 different options to choose from. Lunch and dinner at the beginning cost 350 per person. Further sharply rose in price 450r. per person. The food is not bad. But we went to dine in the dining room not far from the hotel comp. lunch cost 220r. per person. Delicious. A little further on was another dining room. It doesn't look like much. As in the USSR, but very tasty and inexpensive. Approximately 180 rubles per person for lunch. . So don't hesitate to go there. One small minus is a trip to the sea. Very steep descent. After the rain, how much more. Going down to the sea is not a problem, But going back is a horror. Older people have no idea how to go down. The sea is clean, the beach is also clean. The bed costs 100 rubles. all day. There is a small cafe on the beach. They sell drinks and food. Prices are slightly higher than in the store. On the beach there is a Banana (250 rubles per place), a bun (250 rubles), a water maped 200 rubles. 1-per minute. They offer beach tours and hot corn. From the hotel to the center of Alupka there is a bus 1A (10 rubles per person) to go a maximum of 3 minutes. Or you can drive one stop on bus 107.115 and walk a bit. The center of Alupka is small, there are cafes and souvenir shops. The prices are acceptable. We went to the local market. You can walk 10 minutes from the hotel. uphill. The market is small. You need to come to it before lunch, because maybe everything is already sorted out. There is a big plus in Alupka. The Vorontsov Palace can be reached in 5 minutes. Mount Ai-petri is the same. Less than 10 minutes to the zoo. Glade of Fairy Tales is also 10 minutes. To Yalta 30-40 minutes. by bus (30r. ) to the Blue Bay water park (the only one in Crimea with sea water). go 20 minutes by bus 107. In general, we liked the rest in Alupka and in the Sersial hotels. WiFi in the room is not bad. Recommends this hotel.
аватар lera7lera
 •  traveled 9 years ago
Rating 1.0
We rested (or rather suffered) in this hotel in August 2015. We took a family suite. Flies on the windowsill both lay on the day of arrival and lay until the very check-out, cobwebs in the room, dirt and garbage on the balcony (suite). It is not always possible to get breakfast in the morning - there are no places, you have to wait. … More ▾ We rested (or rather suffered) in this hotel in August 2015. We took a family suite. Flies on the windowsill both lay on the day of arrival and lay until the very check-out, cobwebs in the room, dirt and garbage on the balcony (suite). It is not always possible to get breakfast in the morning - there are no places, you have to wait. Then, having taken a table, we wait for them to deign to come up to ask what to bring, offering a small choice of 2 options... The key does not work, it does not open, then when they come, they find an open door to the room. Administrator, the one with a beard forever with a disgruntled face, is rude. And the most interesting - if you or your children soiled hotel linen, you will be forced to pay for it! Director Mr. Reshetnyak, please, put things in order and don't spoil people's vacation!
аватар
 •  traveled 9 years ago
Rating 3.0
There is no access to the sea, and this is the main thing in rest. By the will of fate, being here, I regret it. The rooms are not cleaned, full of insects living with you for free: ants, spiders, flycatchers, wood lice. The floor was wiped with a dirty rag once, the bed linen was changed once before leaving (they rested for 14 days). … More ▾ There is no access to the sea, and this is the main thing in rest. By the will of fate, being here, I regret it. The rooms are not cleaned, full of insects living with you for free: ants, spiders, flycatchers, wood lice. The floor was wiped with a dirty rag once, the bed linen was changed once before leaving (they rested for 14 days). Soap, shampoo and shower gel put only on the day of arrival, toilet paper in the store. There is no beach at 300 meters, the park on the way to the beach is a mountain obstacle course, there is no civilization, the administrator does not respond to our claims. The food is monotonous, cottage cheese casserole), and buckwheat milk porridge is terrible, they don’t know how to cook at all! One shop near the hotel. On the beach there is no toilet, changing rooms, showers, heaps of garbage on the way to the beach.
Review from — vOtpusk.ru
аватар bessolczev
 •  traveled 10 years ago
Rating 8.0
My wife and I really liked the hotel. Very friendly and attentive staff. The rooms are cozy, you can sit on the balcony with a glass of good Crimean wine and admire the beautiful view of the sea. The fact that the school is nearby did not bother us much. When the first bell rang, we were already either at sea or on excursions. … More ▾ My wife and I really liked the hotel. Very friendly and attentive staff. The rooms are cozy, you can sit on the balcony with a glass of good Crimean wine and admire the beautiful view of the sea. The fact that the school is nearby did not bother us much. When the first bell rang, we were already either at sea or on excursions. The road to the beach is excellent and replaces the morning workout. Moreover, there is a road a little shorter than in the video. Yes, the descent is much faster, and the ascent took us 7 minutes. Excursion buses and minibuses to Yalta stop near the hotel. The only thing I didn't like was that there was no choice of food. There is a Oneira tavern nearby, but after dinner the streets are dark and there are no sidewalks and it is dangerous to walk. I would like the authorities of Alupka to pay attention to a couple of bike scooters who like to rush at night with the roar of engines.
аватар ddc312001
 •  traveled 11 years ago
Rating 2.0
My husband and I have been together for 40 years. We have been looking for a long time where we will go to celebrate this date. We chose Alupka hotel "Sersial", according to photos and reviews we liked it. We booked a room in the spring, when I booked I asked the administrator whether it was noisy in the hotel or not, they answered me with silence, comfort, everything is provided for comfort, relaxation and recovery. … More ▾ My husband and I have been together for 40 years. We have been looking for a long time where we will go to celebrate this date. We chose Alupka hotel "Sersial", according to photos and reviews we liked it. We booked a room in the spring, when I booked I asked the administrator whether it was noisy in the hotel or not, they answered me with silence, comfort, everything is provided for comfort, relaxation and recovery. We arrived, settled in, and rest and recovery began !! ! The hotel is located at the fork of 2 roads, with a descent down to Simeiz, cars fly like on a government highway, if a huge bus is coming, everything shakes, the cars from below go up, growl such at least plug your ears. Close the window stuffy, open the growl, roar, dust and some exhaust gases. And after 21:00, young people begin to frolic on their bikes (without silencers), such a crackle costs somewhere until 03:00. In the morning they wanted to sleep until 09:00, figurines, opposite the school and the sports complex overlooks the hotel. The school bell rings like a howler on the street, they jumped up, they didn’t immediately understand what it was, looked out the window, everything became clear. And we began to do exercises with schoolchildren. This is peace!! ! pressure 200. Morning, breakfast - scrambled eggs (slightly larger than a matchbox), thin plastic ham cut in half, two small, thin slices of cheese and one cookie. In kindergarten they give more. Beach - to get to it and go back you need to be a mountain goat. The descent is rolled land with holes, stones, etc. ; if you don’t hold on to the bushes, you will fly down. On the sides is not an oak-cypress park, but bushes and mountains of garbage. Now the most important thing - never pay for your hotel stay for the WHOLE TIME!!!!! ! IF YOU WANT TO CHECK OUT THEIR HOTEL, YOU WILL NOT BE REFUNDED WHEN YOU CHECK IN THE HOTEL, YOU SIGN A CONTRACT WHERE IT IS CLEARLY WRITTEN THAT YOU WILL BE CHARGED FOR THREE DAYS, BUT ONE MISSED ONE REMOVED AS FROM THE BUSH. NOW, OUR DEAR HOLIDAYERS, MAKE A CONCLUSION - WANT TO GO TO THE HOUSE, PLEASE. WE HAVE A LITTLE ARGUMENT WITH THE ADMINIST, UNDERSTAND THAT THE CRAFTS WORK THERE AND MOVED OUT, SAYING "GOD JUDGE THEM"!!! ! REST IS SPOKEN, MOOD 0. We left for Alushta, the ALUSHTA hotel, heaven and earth, but there is noise but not like that, breakfast is a buffet, everything is cooked tasty, satisfying, for the same money. IF YOU WANT TO RELAX WELL, ON THE SANDY BEACH, CLEAR SEA, GO TO FEODOSIA.
аватар siam_sun
 •  traveled 11 years ago
Rating 7.0
My husband and I lived in a new building on the 3rd floor. What we liked: 1. The territory is small, but well-groomed and beautiful 2. Location (very convenient that there is a bus stop and a shop nearby, which had everything you need for small snacks) 3. Breakfasts (surprised, how should I say, uneven satiety breakfast : ) then a slice of scrambled eggs + two slices of cheese and two ham, then porridge + 3 hearty pancakes! ) But even the most meager breakfast was enough. … More ▾ My husband and I lived in a new building on the 3rd floor. What we liked: 1. The territory is small, but well-groomed and beautiful 2. Location (very convenient that there is a bus stop and a shop nearby, which had everything you need for small snacks) 3. Breakfasts (surprised, how should I say, uneven satiety breakfast : ) then a slice of scrambled eggs + two slices of cheese and two ham, then porridge + 3 hearty pancakes! ) But even the most meager breakfast was enough. About the nearest beach "Black Hill". It is located really close by Crimean standards - 7-8 minutes on foot along well-equipped wooden footbridges, to which you still have to walk a little along the path! The slope is not strong at all, if there were steps there, it would be cool, otherwise it’s a gradual descent, very cultural. Yes, at the bottom there are concrete steps past. . . a nasty (but seems closed) toilet. Well. . . apparently, in the Crimea, without it, nowhere. They write that they are without railings, but there are at most 20 of them, there is nothing wrong with the absence of railings, well, only if you are not very drunk. . . The first thing we realized was that there was nothing to do on this beach in the morning and afternoon if you wanted at least some calm and cozy rest. Yes, our people are unpretentious, they lie back to back, they hide food leftovers in pebbles. . . There are no umbrellas, that is, either your own or under the sun. To plunge there in the evening (after 18) is a pleasure, there are few people, the pebbles are small, almost immediately deep, the water is clean! Well, unless the sun is gone. And so for the evening swim - that's it! And then 8 minutes - and you're in the hotel! 4. Twice squirrels darted right through the trees in front of the balcony : ) What I didn’t like: 1. there was cleaning, towels, paper were changed, but the dust from the floor did not disappear, bed linen was not changed even once in 2 weeks! There were no rags in the toilet, after a shower, water naturally falls on the floor, but you shouldn’t wipe it with a foot towel, you should provide a rag. 2. the food in the restaurant, although tasty, but the wait is very long. Twice we waited for 40-50 minutes, honestly! First they bring drinks and bread, you eat it all from hunger, then you sit for another 20 minutes, they bring something else. "Their" (those who are related to the hotel) are served much faster. Prices are above average, but generally acceptable. Children are left to their own devices, parents sitting and relaxing nearby are already accustomed to constant yelling, and naturally they don’t care about others, so cute creatures rush around, scream and rumble with all kinds of toys. It bugged out periodically. 3. Noisy, noisy, noisy! ! If it was so noisy at night in the new building, what happens in the rooms with a road/sea view? You won’t sleep with air conditioning, it was simple in our room, neither the temperature nor the mode was regulated, you open the window - the roar of engines, next to you is a school that either had a summer children’s camp, or just a hangout place for local youth. A couple of times they smelled that someone was smoking weed! ! A couple of times there were nightly squabbles - screams with obscenities and a showdown. That is, although not on the territory of the hotel, but right next to its fence, the feeling that everything is happening almost under the windows. I think that this minus outweighs the plus from the convenience and proximity of the stop. Last year we were in the Forest - it's really quiet and calm there! 4. We knew in advance from the photo that there would be only one chair, we took a folding stool with us. Could put two chairs in a double room. . . 5. And finally, the most important thing! WATER! ! For 6 days they hung noodles on our ears about turning off the water in Alupka and turning on the add. pump. . . I will not describe in detail. The conclusion is that they save energy and do NOT turn on the pump when they should, hoping that no one needs water. But if it were not only hot! The boiler simply has nothing to heat, because the water does not reach it when the pump is turned off. And after turning it on, it takes about an hour for her to get here. The administrator probably leaves at 18, in the evening there are not always adequate security guards who do not solve anything. On the 6th day after the brainwashing, and in fact just upholding what we are supposed to do, we were told that they put some kind of plug that did not allow us to turn off the pump. After that everything was ok. But in general, it spoiled the whole impression of the hotel. I think that for us it was the most negative moment. 6. A little about security. I don’t know how such a number of hotel staff distinguishes residents from “random” ones and what prevents a random person from coming in during the day and asking for the key to my room, which, by the way, closes only one turn. They probably have their own know-how, although in my opinion, this is all before the first time, so to speak. . . In general, we are not spoiled at all and are ready to put up with some minor flaws, but perhaps next time I will choose a different hotel.
аватар buker81
 •  traveled 11 years ago
Rating 10.0
Yesterday I returned from the Crimea, or rather from the Sersial Hotel! When I was looking for where to go, I shoveled a lot of places in Alupka (I wanted to go there), but I stopped at this hotel. I reviewed a bunch of reviews about the hotel and everything was inclined to the fact that this is what I need. … More ▾ Yesterday I returned from the Crimea, or rather from the Sersial Hotel! When I was looking for where to go, I shoveled a lot of places in Alupka (I wanted to go there), but I stopped at this hotel. I reviewed a bunch of reviews about the hotel and everything was inclined to the fact that this is what I need. Of course, the reviews were also bad (you know yourself that there is not a single place on earth where there is no Mu. I made an advance payment back in March and for my family (me, wife and daughter 3.5 years old) a Standard + 407 room was booked on the fourth floor overlooking the territory. Upon arrival, there were doubts, but when I entered the hotel, everything was dispelled. We were greeted very warmly and since we arrived very early, and the room was still being cleaned, we left our things and went for a walk around the territory. We didn’t have time to leave when the administrator approached us and said that your room was ready and you could move in (instead of 14:00 we were settled at 11:00) The room, like the whole hotel, corresponded to the description and photos on the hotel website. In general, I will not write further in detail each step, but I will write impressions about the service and the rest itself. So, the restaurant: Breakfast, which is included in the price, pleasantly pleased. For 10 days there were no repetitions. I had enough with my head, but if my appetite woke up, I could order more from the menu. There are complex lunches for 50 UAH per unit. The price includes: first, meat or fish, garnish, juice or compote and some sweet yummy. The prices seemed high BUT!! ! If in Donetsk we have a leg stuffed with mushrooms or some other crap, it costs 50 UAH and they bring a plate, and you try to find it there for 10 minutes, then here........ The portions are just gigantic! If a hodgepodge costs 50 UAH, then this is a bowl of drop dead hodgepodge! ! And all other dishes are the same. There was not a single dish that I or my wife would have rejected or said that: “well, it will do. ” Everything is VERY tasty ! ! The hotel has Room Service And some smart people write that the wait is long…. IT IS NOT TRUE!! ! When ordering 3-4 dishes, they bring in 15-20 minutes maximum. The light bulb burned out. . a call to the reception and after 5 minutes an uncle with a ladder and a light bulb was already knocking on our room. Housekeeping is great! ! And again I will tell the boobies who write that there is no cleaning....YOU BRAIN would turn on and everything would be !! ! You hang a sign on the handle asking you to clean up or when you hand over the keys to the reception, you ask the administrator for cleaning and when you come back everything shines and smells! ! Everything is changing! ! And bedding and towels! ! It is very convenient that from the 4th floor there is direct access to the bar, one of the playgrounds and the pool. No need to go up and down anywhere! The hotel is built on a slope and the bar, pool and playground are on the 4th floor. Very comfortable with kids! You sit on the bar and sip the DELICIOUS cocktails, and the little one splashes in the pool or playground under your supervision. He wanted to eat, but the child does not want to leave the pool or playground, or he himself is just too lazy. . You order at the bar what you need and after half an hour at most the table with dishes and drinks is already set. The territory and the hotel is cleaned every day. Everything is watered, cleaned and washed! ! It seemed like everything was going on around the clock. The pool is very clean! ! Uninterrupted water circulation and filtration. And at night, the cleaner cleaned of twigs and cones that squirrels pick up. The water is very warm! ! It's heaven for kids! ! The pool is large and has two smoothly transitional levels, one for children with a maximum depth of 1 meter and for adults with a depth of 2.5 meters. Sun beds and umbrellas are always available. The artificial grass floor is very pleasant to the feet and non-slip. The staff is very friendly and kind. Manager Alexander has always been interested in the quality of service and recreational amenities. Stops are very convenient. In 100 meters there is a stop in the direction of Yalta and right at the entrance to the hotel in the opposite direction. Now about the sea! I will say right away that the location of Sersial and Alupka itself is the very place for people suffering from asthma and other respiratory diseases. The air is full of scents of trees, shrubs and flowers! ! The descent is very good! ! And those fat-assed who write that it's hard to go back, let them sit at home! ! Yes, of course, it’s hard to go back, but walking, and even in a shady forest, did not cause us any inconvenience. The sea is clear and snorkelling was an unforgettable experience. There are 3-4 cafes on the beach, many tents with soft drinks and beach utensils. Small pebbles are the best for little kids! In general, we were VERY VERY satisfied with the rest! And if we eat next year, we decided not to look for a pig in a poke, but to go to a proven place, that is, to Sersial ! ! I want to thank all the staff of the hotel for a very high service for the Crimea and attitude towards customers! ! Wish you prosperity and success! ! I am sure that next year we will return to you and only consolidate a great holiday!!!!! ! Special thanks to the bartender Sergey !!! !
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avatar MIRIN
We want to go with a child of 5 years old, we follow a diet (table number 5) is it possible to order porridge \ vegetable soups for a child and what is the quality of food? Or is there an alternative in the hotel area? Thank you
12 years ago  •  3 subscribers 4 answers
avatar selena.m.k
I booked a standard for June in a new building. It says that sea view rooms face the road. Who rested, write which room is better to choose, maybe with a view of the courtyard?
13 years ago  •  2 subscribers 2 answers
avatar irinazotova1
we want to go as a family and a child of 2 = uh years of age, is everything good there for the child too?
13 years ago  •  4 subscribers 3 answers
avatar makcim08
Good morning. I ask for help in booking rooms in Sersial. Where you need to book rooms, here http://www.sersial.com.ua/reservation or here http://www.sersial.com/order.html#price Maxim
13 years ago  •  3 subscribers 2 answers
HOTEL EXPERTS
Attractions
Vorontsov Palace
Rating 9.3
Crimea, Alupka
Museums, Story, architecture

Отель "Серсиаль" расположен в одном из самых живописных уголков южного берега Крыма в городе Алупка.

Новое современное пятиэтажное здание отлея "Серсиаль" находится в центре города Алупка в 20 минутах езды от Ялты.

Услугам отдыхающих предоставляются 28 номеров со всеми удобствами из шести категорий различной степени комфортности. На пятом этаже расположена уютная терраса с прекрасным видом на море.

Location В центре города Алупка в 20 минутах езды от Ялты
Description of the beach Прекрасно оборудованный пляж "Купальни графа Воронцова" Приятно удивляет своими плавательными средствами: скутер, тарзанка, надувная горка, водный банан и акваланг. Удобные шезлонги и уютное кафе на берегу моря позволяют комфортно проводить время на пляже целый день.
In a hotel

Бассейн с подогревом воды по сезону, ресторан, бар, конференц-зал, сейф, тренажерный зал, собственная автостоянка.

Description of rooms

Номерной фонд отеля составляют 28 номеров из них 3 люкс-номера,8 номеров полу-люкс, 11 номеров двухместных и 6 номеров стандартных.

В каждом номере имеется кондиционер, холодильник, телефон, многоканальное телевидение, электронная система замков.

Все номера отеля оборудованы современной мебелью. Каждый номер неповторим своей цветовой гаммой и отличается дизайном и интерьером.

Горячая и холодная вода круглосуточно.

The address Украина, АР Крым, г. Алупка, 98676 ул. Шоссе Свободы, 2
Phones: (0654) 72-14-50, 72-13-80
(067) 523-47-97
Website: Sersial
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