Terrible hotel! We rested with the family from 02.03. 2022 to 10.03. 2022 There are cons everywhere! 1. Settled in a dirty room, we cleaned everything ourselves with wet wipes. 2. If you want to move out - the money is not returned 3. Of disposable supplies, only slippers, and then if you ask 4. Water in the shower is something - hot is abruptly replaced by cold, you can forget about washing 5.
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Terrible hotel! We rested with the family from 02.03. 2022 to 10.03. 2022
There are cons everywhere!
1. Settled in a dirty room, we cleaned everything ourselves with wet wipes.
2. If you want to move out - the money is not returned
3. Of disposable supplies, only slippers, and then if you ask
4. Water in the shower is something - hot is abruptly replaced by cold, you can forget about washing
5. Food is a separate conversation: supposedly a Swedish line, but it’s not like they say! Juices are only grapes and pears to choose from, diluted with water, alcohol is only their shmurdyak and Chernihiv beer, the rest is all for money.
6. And most importantly - my children got poisoned in this hotel, because they served us morning food late and the youngest child vomited for half a day! And in the evening they served sour juice!
This is the real hotel! I do not recommend it, do not prove it to anyone! Directors from Kyiv are hidden behind seven locks! Running only staff who do not care at all! They only care about money!
There are cons everywhere!
1. Settled in a dirty room, we cleaned everything ourselves with wet wipes.
2. If you want to move out - the money is not returned
3. Of disposable supplies, only slippers, and then if you ask
4. Water in the shower is something - hot is abruptly replaced by cold, you can forget about washing
5. Food is a separate conversation: supposedly a Swedish line, but it’s not like they say! Juices are only grapes and pears to choose from, diluted with water, alcohol is only their shmurdyak and Chernihiv beer, the rest is all for money.
6. And most importantly - my children got poisoned in this hotel, because they served us morning food late and the youngest child vomited for half a day! And in the evening they served sour juice!
This is the real hotel! I do not recommend it, do not prove it to anyone! Directors from Kyiv are hidden behind seven locks! Running only staff who do not care at all! They only care about money!
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All liked it! Cottages with a fireplace, a kitchen, panoramic windows, gorgeous views, a mountain river nearby! Everything is like in a fairy tale! Smiling friendly staff! We will come again and again! I miss you already!
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All liked it! Cottages with a fireplace, a kitchen, panoramic windows, gorgeous views, a mountain river nearby! Everything is like in a fairy tale! Smiling friendly staff! We will come again and again! I miss you already!
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• 7
Rested with family in a family camp. The emotions are incredible, we all really enjoyed it. I'll start in order. A very large pool, a large jacuzzi, sun loungers, everything is like in Egypt)) Delicious food 4 times a day, my family and I ate our cheeks)) The children have chosen a new rope park, trampolines and bicycles.
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Rested with family in a family camp. The emotions are incredible, we all really enjoyed it.
I'll start in order. A very large pool, a large jacuzzi, sun loungers, everything is like in Egypt)) Delicious food 4 times a day, my family and I ate our cheeks)) The children have chosen a new rope park, trampolines and bicycles. There is also a sauna and hot tubs, which are also good in summer. Animators unreal guys, very cool program. Responsive and diligent staff. Very cozy at home. We rested very cool, we want more.
I'll start in order. A very large pool, a large jacuzzi, sun loungers, everything is like in Egypt)) Delicious food 4 times a day, my family and I ate our cheeks)) The children have chosen a new rope park, trampolines and bicycles. There is also a sauna and hot tubs, which are also good in summer. Animators unreal guys, very cool program. Responsive and diligent staff. Very cozy at home. We rested very cool, we want more.
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• 8
Went to summer camp this year. We, as true parents, were looking for a place that would be good and interesting for us and that the children would not be bored. And, oh my God, Krasna Polyana was perfect in this regard. Lots of variety of activities for kids. Do you want to run with your friends? Please, here's a playground for you, trampoline.
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Went to summer camp this year. We, as true parents, were looking for a place that would be good and interesting for us and that the children would not be bored. And, oh my God, Krasna Polyana was perfect in this regard. Lots of variety of activities for kids. Do you want to run with your friends? Please, here's a playground for you, trampoline. If you want to draw, sculpt, play board games - here's a children's room for you. If you want on bicycles - please, if you want a prefix, cartoons - on. In this regard, Krasna Polyana surprised me, everything works without delay, clearly on schedule, and the animators really know how to communicate with children. My husband a couple of times also took part in competitions along with the children.
We lived in apartments: everything is fine, the bed is clean, not cold at night, not hot during the day, the bathroom is clean.
Around the mountains and you really feel this clean air. Rest is a thrill. For us, tired adults, the pool was perfect: nice, big, CLEAN. Honestly, we were very pleasantly surprised. Drinks are not bad, they took a couple of times, as they are not fans of such a holiday, but according to observations, the rest of the vacationers liked it.
In general, we were very pleased. The children rested from the city, we rested in principle))
We lived in apartments: everything is fine, the bed is clean, not cold at night, not hot during the day, the bathroom is clean.
Around the mountains and you really feel this clean air. Rest is a thrill. For us, tired adults, the pool was perfect: nice, big, CLEAN. Honestly, we were very pleasantly surprised. Drinks are not bad, they took a couple of times, as they are not fans of such a holiday, but according to observations, the rest of the vacationers liked it.
In general, we were very pleased. The children rested from the city, we rested in principle))
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• 7
Family vacation in July for the third time. The house, as always, is beautiful, clean air, beautiful landscapes. Many thanks to the animators (this season) Yulia, Tanya, David, Ilya, Vlad, the child had fun, the team worked perfectly. Hot tubs and sauna are still on top. Thanks to Vlad for the songs with a guitar by the fire.
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Family vacation in July for the third time. The house, as always, is beautiful, clean air, beautiful landscapes. Many thanks to the animators (this season) Yulia, Tanya, David, Ilya, Vlad, the child had fun, the team worked perfectly. Hot tubs and sauna are still on top. Thanks to Vlad for the songs with a guitar by the fire. But on this, the pluses are downloaded, there are more minuses, to our great surprise and regret. For some reason, drinking water is no longer brought to the room (although it has always been) and this is in the summer!!! ! There are no jars of shampoo and gel in the room, the rooms are cleaned every 6 days. Nets on the windows would not interfere, because the house is full of living creatures. The kitchen is a separate issue (((The tables are not bursting with the number of dishes as last year, although the payment for 6 days has remained the same. The quality of food is like for cattle, the first is like slop, borscht is supposedly washed with beetroot, cabbage in huge pieces. Food is constantly not enough, every day I had to literally beg for my portion, because there were empty plates and an hour before the end of the meal, the waiters told us that nothing would be replenished. And a lot of money was paid for it!! ! The meat is often not tasty. Seasonal fruit is not enough for everyone, but bananas, apples and oranges can be eaten at any time of the year. The administration does not follow what is happening in the kitchen, after our complaints about the lack of food, nothing has changed in the kitchen. Establishments that respect and value customers try to correct mistakes after the first remarks. This is not here (((the kitchen lives its own separate life. And you won’t be fed up with clean air, animators and landscape. The adult pool was never open, although they assured that it would work by the summer season.
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• 9
I am sending this review to all the sites I used to choose this hotel. This information was not there, which ruined my whole vacation. + Beautiful clean houses All staff are very polite. Special thanks to Ms. Myroslava. Wonderful man! - The houses are "glued" to each other. Isolation - 0. Hearing neighbors walk, talk, when the baby cries - a nightmare.
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I am sending this review to all the sites I used to choose this hotel. This information was not there, which ruined my whole vacation.
+ Beautiful clean houses
All staff are very polite. Special thanks to Ms. Myroslava. Wonderful man!
- The houses are "glued" to each other. Isolation - 0. Hearing neighbors walk, talk, when the baby cries - a nightmare. Everything is so creaking that you are afraid to take an extra step.
Terrible heat and dry air in houses.
Recipes, restaurants and "animators" each live their own lives.
Having ordered a cottage, Bukovel clarified whether the bed there is really a two-story. They said no. Changed to another. When we arrived we had 1 double bed. 2 children. I once again asked for an extra bed for the youngest. My husband and I couldn't pull him in. Asked for help. They put a rocking bed, in which it was scary to put a child.
Restaurant. 1. Very "poor" menu. You offer a family vacation.
There are not enough appliances in the kitchen.
Rent a house for 4 people. 1 knife, a few spoons and forks. So, the only way out is to eat in a restaurant. We stayed with you for 7 days. For children offer meatballs, sausages, kebabs. For garnish - mashed potatoes, pasta, buckwheat. ALL. And this is for 14 lunches ...2. Prices are higher than in Kiev. Add about 1000 a day. 3. Music - Russian chanson. Asked to remove - excluded. As soon as we left, we bet again. On the last day, already completely exhausted by "rest", she listened to Allegrov with tears in her eyes ...
"Animators". 1. 'Master - classes, competitions, street entertainment, sporting events, excursion to the Residence of St. Nicholas (in winter), discos, live music in the evenings in the restaurant, open-air cinema with popcorn, we organize for guests Krasna Polyana completely free. '' There was NOTHING. 2. These are not animators, but nannies.
To put Russian-language cartoons, the guy did nothing.
We crossed the threshold - the animators slowly turned their heads to us and, sprawled in their chairs, continued to watch TV. The girl from time to time took care of children. I asked the boy about food for children. He said he ate at a restaurant. I said that the website says that children are fed at lunch. "Need to sign up". Food where is it written? He shrugged. The next day they will eat food. ''So. From 13 years. "I say" But you have written from 12 "! And so every day! How they got on my nerves. Already in Kyiv I heard my eldest child telling a friend that the Russian people are not guilty of anything. Their president is to blame for everything. It's a pity you didn't tell me that!
"Ski school with professional coaches for beginners + rental". Even when booking, I asked how 1 instructor will be able to work with 5 beginners. Now I can explain.
First we held and helped our children hold on to the rope, then we ran down the hill with them and caught them from below.
The instructor was never on skis.
We haven't seen a photographer.
Court. Path - road - sidewalk in one person. You go - you have a car driving, you can't let the child out of the house by yourself. Some cars drove in and parked in style ...It's not realistic to go somewhere, because there are no sidewalks on the road. Cars ride Terrible. It's very dangerous there. We were indoors for 7 days.
Conclusion. Well made site, not true. For small children, noisy, dangerous stairs in the house (why not put a special removable door? ). For 7 days we paid about 35.000 for such a vacation. We returned exhausted, morally and physically. Request a list of services offered. You demand - you are given. No, they don't. The people there work well, they don't go to conflict, but that's not enough. . .
+ Beautiful clean houses
All staff are very polite. Special thanks to Ms. Myroslava. Wonderful man!
- The houses are "glued" to each other. Isolation - 0. Hearing neighbors walk, talk, when the baby cries - a nightmare. Everything is so creaking that you are afraid to take an extra step.
Terrible heat and dry air in houses.
Recipes, restaurants and "animators" each live their own lives.
Having ordered a cottage, Bukovel clarified whether the bed there is really a two-story. They said no. Changed to another. When we arrived we had 1 double bed. 2 children. I once again asked for an extra bed for the youngest. My husband and I couldn't pull him in. Asked for help. They put a rocking bed, in which it was scary to put a child.
Restaurant. 1. Very "poor" menu. You offer a family vacation.
There are not enough appliances in the kitchen.
Rent a house for 4 people. 1 knife, a few spoons and forks. So, the only way out is to eat in a restaurant. We stayed with you for 7 days. For children offer meatballs, sausages, kebabs. For garnish - mashed potatoes, pasta, buckwheat. ALL. And this is for 14 lunches ...2. Prices are higher than in Kiev. Add about 1000 a day. 3. Music - Russian chanson. Asked to remove - excluded. As soon as we left, we bet again. On the last day, already completely exhausted by "rest", she listened to Allegrov with tears in her eyes ...
"Animators". 1. 'Master - classes, competitions, street entertainment, sporting events, excursion to the Residence of St. Nicholas (in winter), discos, live music in the evenings in the restaurant, open-air cinema with popcorn, we organize for guests Krasna Polyana completely free. '' There was NOTHING. 2. These are not animators, but nannies.
To put Russian-language cartoons, the guy did nothing.
We crossed the threshold - the animators slowly turned their heads to us and, sprawled in their chairs, continued to watch TV. The girl from time to time took care of children. I asked the boy about food for children. He said he ate at a restaurant. I said that the website says that children are fed at lunch. "Need to sign up". Food where is it written? He shrugged. The next day they will eat food. ''So. From 13 years. "I say" But you have written from 12 "! And so every day! How they got on my nerves. Already in Kyiv I heard my eldest child telling a friend that the Russian people are not guilty of anything. Their president is to blame for everything. It's a pity you didn't tell me that!
"Ski school with professional coaches for beginners + rental". Even when booking, I asked how 1 instructor will be able to work with 5 beginners. Now I can explain.
First we held and helped our children hold on to the rope, then we ran down the hill with them and caught them from below.
The instructor was never on skis.
We haven't seen a photographer.
Court. Path - road - sidewalk in one person. You go - you have a car driving, you can't let the child out of the house by yourself. Some cars drove in and parked in style ...It's not realistic to go somewhere, because there are no sidewalks on the road. Cars ride Terrible. It's very dangerous there. We were indoors for 7 days.
Conclusion. Well made site, not true. For small children, noisy, dangerous stairs in the house (why not put a special removable door? ). For 7 days we paid about 35.000 for such a vacation. We returned exhausted, morally and physically. Request a list of services offered. You demand - you are given. No, they don't. The people there work well, they don't go to conflict, but that's not enough. . .
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• 22
We recently returned from a family vacation at the Krasna Polyana Hotel, to say we just liked it, it's nothing to say, everyone is delighted, especially the children. Feeling like you were in a fairy tale. My husband and I visited vats, a bathhouse. In the restaurant we were fed very tasty homemade food. The children learned to ski thanks to the ski school, thanks to a separate instructor for their patience) The only negative is the poor sound insulation, but we were ready for this, we had already rested in such houses, so this did not spoil our vacation for us.
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We recently returned from a family vacation at the Krasna Polyana Hotel, to say we just liked it, it's nothing to say, everyone is delighted, especially the children. Feeling like you were in a fairy tale. My husband and I visited vats, a bathhouse. In the restaurant we were fed very tasty homemade food. The children learned to ski thanks to the ski school, thanks to a separate instructor for their patience) The only negative is the poor sound insulation, but we were ready for this, we had already rested in such houses, so this did not spoil our vacation for us. We will definitely come to you again.
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• 4
Rested with his wife, were satisfied with both the service and the hotel as a whole. Very tasty breakfasts. Ski school for beginners. Tubs and sauna. We made a discount due to late arrival, organized a transfer from Ivano-Frankivsk to the hotel with departure from the railway station after 22-00. We rested in a room on the ground floor, the fireplace was heated at the request instantly, although this is a purely decorative element, since the room is very warm, despite the fact that it is -10 outside.
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Rested with his wife, were satisfied with both the service and the hotel as a whole. Very tasty breakfasts. Ski school for beginners. Tubs and sauna. We made a discount due to late arrival, organized a transfer from Ivano-Frankivsk to the hotel with departure from the railway station after 22-00. We rested in a room on the ground floor, the fireplace was heated at the request instantly, although this is a purely decorative element, since the room is very warm, despite the fact that it is -10 outside. We were warned about the soundproofing even at the stage of booking the room, so we were ready for an increased noise level from the second floor (if I still book a room in this hotel, I will take it on the second floor, the soundproofing is very poor). The rooms are clean, towels and linen too, cleaned every day or on request. The staff is adequate and polite. The cuisine in Hutsul is very tasty. The rooms have a kettle, a refrigerator, a set of dishes, Carpathian tea, sugar, 2 liters of water (if you still need to buy, a store is 50 meters away, prices are normal). Of the minuses: soundproofing, lack of slippers for guests and bathrobes in the rooms (those who are going to use the sauna and vats take with you). The overall impression is more than positive.
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• 4
• traveled 6 years ago
We had a rest in the winter in Krasnaya Polyana, and I liked everything. The children already knew how to ride, so the ski school that focused on the site was not needed. They lived in a cottage (because in front of the ski school) it was sometimes noisy. And so I advise you to visit.
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We had a rest in the winter in Krasnaya Polyana, and I liked everything. The children already knew how to ride, so the ski school that focused on the site was not needed. They lived in a cottage (because in front of the ski school) it was sometimes noisy. And so I advise you to visit.
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This is not the first time in this hotel, everything is very new, so we will return! Relax with family and friends! All amenities provided! Starting with free parking and early check-in!! ! lived in apartments! Clean, comfortable, warm! )) the staff is attentive. Cleaning daily, beds and towels are snow-white, fresh, clean! Great restaurant right on site! Live music in the evenings.
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This is not the first time in this hotel, everything is very new, so we will return! Relax with family and friends! All amenities provided! Starting with free parking and early check-in!! ! lived in apartments! Clean, comfortable, warm! )) the staff is attentive. Cleaning daily, beds and towels are snow-white, fresh, clean! Great restaurant right on site! Live music in the evenings. Sauna and vats - just class! Animation for all ages! )))) ski school for kids right there on the territory, sooooo convenient!!
And all this is surrounded by gorgeous landscapes!!
Come, see for yourself! ))
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And all this is surrounded by gorgeous landscapes!!
Come, see for yourself! ))
Recommend
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