The only and most IMPORTANT flaw in the hotel, which spoils the impression of the rest, is the day of arrival and the day of departure. We arrived at the hotel at about 7 in the morning, breakfast was not allowed, we left at 17, the plane at 21, lunch is also not included, as the bracelets were cut off at 12. Only for an additional fee, such a condition of the hotel administration, the guide explained to us this way. You arrive, and here is the first surprise with food, and the children do not understand that the hotel has such rules. Well, everything is clear with check-in and check-out, the territory is huge, there is enough space for everyone, but with this problem everything is somehow strange and incomprehensible. This is for those who will fly out at night.
Our dream came true, we visited the Cairo Museum, touched the pyramids and the Sphinx.
In general, we had a good rest, we didn’t sit still, in Sharm there is always where to go and see. We were satisfied with everything and everyone. I wish all the staff of the hotel good health, prosperity, peace and development prospects this year.
But the guides spoiled the mood! They sold diving for $40 per person, but promised a discount for a child, and as a result, they began to extort $10 on the yacht itself (diving is supposedly more expensive). They punched the check incorrectly, while we noticed and told the guide, to which he replied that it's okay, it's normal. The trip was rescheduled a day later. They promised a seafood lunch on the yacht, and as a result, pasta, cabbage and chicken. Well, and most importantly, there was no diving as such, 3 minutes of a photo session for an additional $ 45 for three, the place of the promised 20 minutes of diving, I didn’t see anything except the photographer. We came there for diving, spent $ 165, as a result we got a spoiled mood, it would be better to see corals in a hotel for $ 25.
Send them safely away, do not let yourself be deceived!! !
Transfer - an hour through the desert to the hotel.
The hotel is located on the outskirts where there is nothing.
No bars, no restaurants, no discos.
The hotel is designed only for Italian guests.
Accordingly, all staff speak and understand only Italian.
The rest of the staff is just rude.
In a 5 * hotel where all inclusive you have to pay for water.
Beer is poured into 200 gram plastic cups.
And beer in bottles is sold from under the floor.
There is only one bar for the entire hotel!
Food. . .
Salad and meat from the previous day is the norm for this hotel.
Very bad food, very little choice.
The only plus is the sea.
For children and those who are bad or want to learn how to swim, this is an ideal place.
The first 200-300 meters of water is less than a meter.
The water is very warm and clean.
5 types of rays and several turtles.
And all this is 400 meters from the shore
The reef is much better than in Hurghada or Sharm.
Everything is harmless and non-toxic.
In general, if you fly for the first time and there is nothing to compare with, then it’s probably normal.
But after Hurghada and Sharma there is absolutely nothing to do there.
The room was given the usual standard. There was a little dust, but not critical. There is a safe, TV, air conditioning everything worked.
The beach is clean and protected from the wind. The sea is clear, you can swim with masks and watch the fish. There is a pier, you can go down the stairs from it, or you can immediately jump. There are several pools, but I didn't even swim there.
The food is the same as everywhere else, just not as varied. Various side dishes, salads, vegetables of various preparations, fruits, pastries, sweets, soups, chicken, fish, beef, drinks. I didn’t go hungry, I didn’t even have time to try everything. There are two restaurants and three bars.
The animation is good, morning exercises, games, dancing, and entertainment shows in the evening.
You need to come to Marsa Alam for diving or snorkeling, which I did. No matter which hotel you choose, you need to come here for underwater beauty.
But that's where all the good ends.
Now for the bad:
- a very ugly restaurant, old, shabby. Tables are never washed, napkins (something like straws) are all stained, dirty, they have not been changed even once in 11 days of our stay. The crumbs are simply shaken off on the floor, forks, knives are placed and the place for the next guest is ready. Apparently, they don’t know about tablecloths there, they put only one paper napkin. It is dark at dinner in the restaurant (the lamps are of various sizes, partially broken and various energy-saving lamps are sticking out of them. A depressing sight.
- there is almost no meat and fish on the menu. If chicken - then these are wings in batter (one dough). Fish (such as sole) is also battered. Once they gave barakuda. If cutlets - then there are a lot of greens and seasonings, you won’t even understand if there is meat there. Moreover, they are very strongly fried, the thickness of the cutlets is 0.5 centimeters. Once they came - they serve a turkey. When they tried it, it turned out that only the skin was from the turkey and it was stuffed with unknown minced meat, it does not smell like a turkey. Meat, fish, cheese are given out in small pieces, you can’t take it yourself. And it's called "all inclusive"! In sufficient quantities only rice, pasta, vegetables. Nothing can be taken out of the restaurant.
- for 11 days there were no apples or bananas. There were sliced oranges, dates, green melon. 2 times gave persimmon.
- wine glasses are very small, pour a little higher than half. When asked to pour a whole glass was the answer: "That's enough friend. " You can't pour wine yourself.
- Lipton tea 3-4 bags put in teapots and pour boiling water several times.
- bottled water is given only upon arrival (0.5 per person), and then you have to go to the cooler with this bottle.
- at the end of each meal, senior managers come, falafel (an Egyptian dish) is sometimes prepared for them, falafel is not given to hotel guests.
- in the beach bar only beer, coffee, tea and local spirits. Pancakes are fried, but they are undercooked. people come and fry once. Didn't see any pizza or fries. When asked about pizza, it turned out that pizza was only served during lunch, i. e. or you go to lunch in a "restaurant" or go to the beach for pizza, apparently they are afraid that they will not eat too much.
- there are too many animators, but the animation is weak, at the level of amateur performances by local animators. Visiting artists and groups with national repertoire are not invited.
- the pools are cold, even the children's pool is not heated, so only a few come to water aerobics. Well, who wants to do winter swimming. Thank God the sea was not yet cold, we only swam in the sea.
In general, they save on everything, but declare themselves as 5 *.
But, as they say, the devil is in the details. And these little things after 2-3 days of rest are so annoying that I am not happy with any rest. Wasted time and money. I don't recommend anyone to go there.
Now about the hotel itself.
1 sea. Out of 14 days, 2 days there was a yellow flag, the ladder was lowered from the pier (and even with a scandal, they don’t notice the calm, they are in no hurry to lower the ladder) they are allowed to swim only in the pier area, they immediately whistle as soon as they sailed, you can’t go into the sea from the beach. The only exit to the sea or because of the stones on the left or from the neighboring hotel on the right. The sea is constantly stormy, the bottom is stone, the water is at most knee-deep, a little to pass and a sharp cliff to the depth. Be sure to take corals, because there they want $ 15 for them. The underwater world… after Taba, it was poor and not interesting for me there. To see something more interesting and lively, my friends and I walked about 40 minutes from the hotel to the right (to the unfinished hotel) where you could swim when it was stormy near the hotel beach. The hotel does not consider it necessary to take vacationers somewhere to swim, even for money, and an excursion to the bay is $50
2 food . The hotel has a wonderful pastry chef, the most delicious sweets from all the hotels where we were, respect and respect to the pastry chef!! ! Fruits are available, vegetables are fresh. This is where the good ends, in order to get a piece of fish or meat, you need to stand with an outstretched plate to the cook, he will slowly put a wing or a piece of meat, if you want more, you have to ask, reluctantly put an even smaller piece, you feel like a beggar. But this is all nothing out of 6 people who met at the hotel, 2 had severe food poisoning with high t and with “ensuing consequences”)))
The service in the restaurant is good, the cleaning is as lucky, one cleaner cleans every day, adds detergent, and the other asks to clean or not, when you ask to clean, he can ignore, asked to change the bed for 7 (! ) day did not change, on the second day we I saw, smiling like a May rose, we coldly greeted, understood and did a normal cleaning, changed as much as one sheet and one pillowcase))
Upon check-in, they offer to pay extra for the best room, its improvement is that in addition to the bed there is also a sofa and a washbasin in the bathroom, it costs 20-30 extra dollars, you decide, we were satisfied with the room without additional payment, a large room with a huge bed on the first floor near the pool (small, where there are no sunbeds) in the mornings or afternoons in the heat, you can cool off.
The territory is beautiful, gardeners work every day, cut and cut bushes and trees, weed the greenery. The territory of the hotel is spoiled only by a lazy river with peeling banks and a broken catamaran, which is laid up.
By the way, I didn’t hear about theft at the hotel, no one lost anything, there is no safe in the room, there is a left-luggage office near the reception, we didn’t use it, we left everything in the room. Wi-Fi is only for a fee. Water upon arrival 2 bottles of 0.5 liters , then only in a cooler or in a bar in a glass. Instant coffee, tea from a common kettle, brewed with a couple of bags, just beee...
We had a good rest, but I regretted that I saved money and chose Dreams Beach, Marsa Alam cannot be assessed by this hotel . .