Rested at the hotel in late July 2017. Upon check-in, everything was fine: comfortable bedding, toiletries, but the problem with towels, the hotel staff was able to find towels only after the 3rd call and a request to provide a book of complaints. Later, problems with Wi-Fi began, which lasted a whole week at the hotel.
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Rested at the hotel in late July 2017. Upon check-in, everything was fine: comfortable bedding, toiletries, but the problem with towels, the hotel staff was able to find towels only after the 3rd call and a request to provide a book of complaints. Later, problems with Wi-Fi began, which lasted a whole week at the hotel. "And what do you want, I don't have it either! (Apparently I had to give it to her at my own expense, or how? )" and who wrote on which hotel sites, and we change the linen on the 4th day. "
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• 6
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The hotel was chosen online. The hotel is located in a picturesque place, a good spa area, pavilions, that's where all the good ends. Let's start with breakfast, which is included in the room rate in the sum of 120 UAH. from a person. if you are unlucky and a group did not come along with you, then for 120 UAH.
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The hotel was chosen online. The hotel is located in a picturesque place, a good spa area, pavilions, that's where all the good ends. Let's start with breakfast, which is included in the room rate in the sum of 120 UAH. from a person. if you are unlucky and a group did not come along with you, then for 120 UAH. you will be given either an egg, or an omelet, or oatmeal + sliced u200bu200bfrom the cheapest sausage, a piece of cucumber and a piece of apple. If the group stopped by and you got to the buffet, then the main thing is that you get something, because on the last day we came to have breakfast, and we didn’t even have eggs, not to mention meat or something else. The restaurant doesn’t work at all, that is, it’s not possible to order something from the restaurant menu, they don’t even let you see the menu, but everything is at the discretion of the chef, what he comes up with, then you have to order, otherwise you will be hungry, the bartenders cheat very much, we for one evening cheated on 350 UAH. The rooms were never cleaned, they didn't even provide toilet paper. In short, the owner of this hotel just needs to change all the staff, because the price and quality are very far from each other. If you don't want to ruin your vacation, don't go to this place.
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• 18
we rested from January 6-11, we chose a waterfall because we had already rested there in 2008, but eight years later the hotel turned out to be one big disappointment for 3 days no one changed or erased the floor at check-out, they made me pay for this towel Arguing that it was damaged BUT The integrity of the towel was not violated And they didn’t try to erase it and claim that it was damaged 2.
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we rested from January 6-11, we chose a waterfall because we had already rested there in 2008, but eight years later the hotel turned out to be one big disappointment for 3 days no one changed or erased the floor at check-out, they made me pay for this towel Arguing that it was damaged BUT The integrity of the towel was not violated And they didn’t try to erase it and claim that it was damaged 2. The price for breakfast is 120 gr per person The breakfast itself did not correspond to this price 3. The hotel has a laundry service with our powder 25 UAH They didn’t immediately pay in the morning the price became 50 gr 4. Everything elementary in the hotel is for a fee Use of skewers 50 gr On the second floor there is a fireplace room But in order to to turn gray near the fireplace you have to pay for firewood 50 gr 5. Gym All simulators are broken 6. Children's room Room with few broken toys 7. Swimming pool- Very cold ( 8. The lobby bar Should work until 00:00 But for several days in a row it was closed at 22:00 This was argued by the fact that the employees were tired for the New Year and want to relax 9. Heating was only at night, during the day the batteries are cold swimming pool 70 gr per hour The cost of our economy standard room is almost 1000 gr per day - this amount did not correspond to the service provided to us at all For those who still decide to stay in the waterfall advice - Always recalculate the bill in the restaurant mood (((
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• 10
• traveled 11 years ago
The hotel is standard, corresponds to its three stars (the only minus in the room was the smell in the bathroom / toilet, which periodically disappeared, then reappeared), but most of all spoiled his impression of false information about the possibilities of the hotel. criteria that were important to us: 1) baby and diet food in the restaurant, 2) the presence of a playroom, because we went to rest with a child; Internet Baby and diet food in the restaurant was absent, although everywhere on the signs said that it is Children's (play) room was closed for repairs, there were many children) a couple of minutes.
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The hotel is standard, corresponds to its three stars (the only minus in the room was the smell in the bathroom / toilet, which periodically disappeared, then reappeared), but most of all spoiled his impression of false information about the possibilities of the hotel. criteria that were important to us: 1) baby and diet food in the restaurant, 2) the presence of a playroom, because we went to rest with a child; Internet Baby and diet food in the restaurant was absent, although everywhere on the signs said that it is Children's (play) room was closed for repairs, there were many children) a couple of minutes.
But the most impressive attitude towards customers at the reception.
For example, when we asked what time the pool opened (because the child really wanted to be outside the pool for a few minutes in the morning before the eviction), we were told it was 12 o'clock, although we later found out it was 10 o'clock. Did the hotel staff feel sorry for the water in the pool? I somehow did not understand this.
Of the pros, I can name only two: 1) we were settled earlier than the 12th; 2) a spa area that includes a swimming pool and sauna and the attitude of the man who serves this part of the hotel (in my opinion, he is the only friendly man there). As for the spa area, it is free only until 7 pm (then - UAH 500 per person).
She also mentioned that when we booked the hotel, we were told that it was located in the center of Yaremche, although in fact - on the outskirts (near the rock Dovbush). So when choosing this hotel, be prepared that everything may not be quite as promised.
But the most impressive attitude towards customers at the reception.
For example, when we asked what time the pool opened (because the child really wanted to be outside the pool for a few minutes in the morning before the eviction), we were told it was 12 o'clock, although we later found out it was 10 o'clock. Did the hotel staff feel sorry for the water in the pool? I somehow did not understand this.
Of the pros, I can name only two: 1) we were settled earlier than the 12th; 2) a spa area that includes a swimming pool and sauna and the attitude of the man who serves this part of the hotel (in my opinion, he is the only friendly man there). As for the spa area, it is free only until 7 pm (then - UAH 500 per person).
She also mentioned that when we booked the hotel, we were told that it was located in the center of Yaremche, although in fact - on the outskirts (near the rock Dovbush). So when choosing this hotel, be prepared that everything may not be quite as promised.
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• 6
• traveled 11 years ago
Rested in October at the hotel. Such an "original" hotel for all 5 years of our vacation in the Carpathians has not been met. Booked a business room in advance. When we arrived, the rooms were not even cleaned, in the room we were offered a stench of horses, and in another - fumes. Apart from these two rooms, others were not offered to us, because there are few people living in the hotel, part of the hotel will not be heated, as the manager explained to us.
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Rested in October at the hotel. Such an "original" hotel for all 5 years of our vacation in the Carpathians has not been met. Booked a business room in advance. When we arrived, the rooms were not even cleaned, in the room we were offered a stench of horses, and in another - fumes. Apart from these two rooms, others were not offered to us, because there are few people living in the hotel, part of the hotel will not be heated, as the manager explained to us. For a certain hour we wandered around the hotel and the districts so that the manager could decide which of the rooms he could accommodate us in, and so that the room could be cleaned. In the end, we were offered a suite, we usually had to save money somewhere, because the extra cost of living went. Suite is more expensive. The rooms were cleaned badly. If you are allergic to pollen, get ready immediately. Cleaning, in their understanding, is to take the garbage out of the trash and put a bottle of water on the table.
Towels, as they have been used for 10 years, are tattered, torn, and their gowns are stained with yellow stains. It was cold in the room because the heating was only on for a few hours. At night we woke up from the fact that the cold air burns the mucous membranes and makes you want to cough and sneeze. Restaurant - a separate topic. The waiters themselves first say that you can order the complex or the menu. We ordered. Breakfast complex. On Monday on the menu there were boiled sausages, side dishes, etc. They brought us three fried eggs. We are dietitians. What are fried eggs? We did not eat them. They demanded what was written. They brought sausages cooked in their skins. Full cap. Our friends brought fried pancakes, because they were not pancakes made in restaurants, but ordinary semi-finished products bought in the store, dumplings also in the store. The next day we ordered from the menu.
Manna porridge with jam and pancakes with apples, because they didn't want to give us cheese, explaining to us that people don't live long, that's why they don't buy cheese. They brought us one semolina and some pancakes. Although ordered two servings of each dish. Semolina tasted like grass and without jam. At our request to give us jam, the waitress told us to sweeten it with sugar. And there is no jam, because they changed the menu. One minute later we were brought another portion of food, as we demanded. And one minute later the waitress came to us and said that we had no right to order these dishes, because we are not children and came on vacation without children. And this, according to her, is a dish only for children. When asked to explain where it is written and how it is provided, the waitress took offense at us and ran away. Such an impression that got to the circus. In general, other waiters reacted very openly to our complaints, inviting us to go to other restaurants to eat.
Arrived for a few days and left. And a person who comes on vacation for 10-15 days, a family with a three-month-old baby who needs warmth, a young family with a pregnant wife. which also needs normal living conditions for them "on cymbals". The attitude is boorish and impudent towards customers.
Towels, as they have been used for 10 years, are tattered, torn, and their gowns are stained with yellow stains. It was cold in the room because the heating was only on for a few hours. At night we woke up from the fact that the cold air burns the mucous membranes and makes you want to cough and sneeze. Restaurant - a separate topic. The waiters themselves first say that you can order the complex or the menu. We ordered. Breakfast complex. On Monday on the menu there were boiled sausages, side dishes, etc. They brought us three fried eggs. We are dietitians. What are fried eggs? We did not eat them. They demanded what was written. They brought sausages cooked in their skins. Full cap. Our friends brought fried pancakes, because they were not pancakes made in restaurants, but ordinary semi-finished products bought in the store, dumplings also in the store. The next day we ordered from the menu.
Manna porridge with jam and pancakes with apples, because they didn't want to give us cheese, explaining to us that people don't live long, that's why they don't buy cheese. They brought us one semolina and some pancakes. Although ordered two servings of each dish. Semolina tasted like grass and without jam. At our request to give us jam, the waitress told us to sweeten it with sugar. And there is no jam, because they changed the menu. One minute later we were brought another portion of food, as we demanded. And one minute later the waitress came to us and said that we had no right to order these dishes, because we are not children and came on vacation without children. And this, according to her, is a dish only for children. When asked to explain where it is written and how it is provided, the waitress took offense at us and ran away. Such an impression that got to the circus. In general, other waiters reacted very openly to our complaints, inviting us to go to other restaurants to eat.
Arrived for a few days and left. And a person who comes on vacation for 10-15 days, a family with a three-month-old baby who needs warmth, a young family with a pregnant wife. which also needs normal living conditions for them "on cymbals". The attitude is boorish and impudent towards customers.
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• 8
An excellent hotel for families with children. A warm pool (+27), a children's playroom (when it rains, you can't imagine better), a green area (in hot weather there is a shade), a small playground. Good children's menu, the presence of a children's high chair in the restaurant. Friendly staff.
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An excellent hotel for families with children. A warm pool (+27), a children's playroom (when it rains, you can't imagine better), a green area (in hot weather there is a shade), a small playground. Good children's menu, the presence of a children's high chair in the restaurant. Friendly staff.
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• 3
The hotel is wonderful, good food, the only negatives are cold water in the pool and expensive food. Wi-Fi catches only in the bar and in the billiard room. It was disappointing that on the last day of rest, the hotel cleaner deceived us, offered us mushrooms, brought a bag, said 300 grams, took money for 300, and having outweighed it at home, they were upset-190 grams.
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The hotel is wonderful, good food, the only negatives are cold water in the pool and expensive food. Wi-Fi catches only in the bar and in the billiard room. It was disappointing that on the last day of rest, the hotel cleaner deceived us, offered us mushrooms, brought a bag, said 300 grams, took money for 300, and having outweighed it at home, they were upset-190 grams. very uncivilized and bad that they rested for the second time everyone knew, and the management keeps such employees who deceive people.
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Rest in this hotel in May, the hotel is good, the area is not large but very cozy, clean, a huge plus was that you could fry kebabs yourself, skewers were given in the restaurant. The room was business clean and good, although there is nowhere to dry things and the safe did not work for us, apparently the batteries were dead and it was very noisy in the morning, especially when people start screaming in the corridor.
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Rest in this hotel in May, the hotel is good, the area is not large but very cozy, clean, a huge plus was that you could fry kebabs yourself, skewers were given in the restaurant. The room was business clean and good, although there is nowhere to dry things and the safe did not work for us, apparently the batteries were dead and it was very noisy in the morning, especially when people start screaming in the corridor. We went to a restaurant first after the road, and then a surprise, the restaurant is clean, good, but the prices there are such that in Kyiv you can eat more economically, they served a small piece of chicken with cheese and mushrooms (for a man it would be very small portion) and it cost 30 UAH. And the meat was also served with pork, which was terribly salty! Advice, do not go there for lunch, you can be upset! And their breakfasts, it's terrible, you come in the morning and are shocked, these are not breakfasts, but just horror, a meager choice, everything is cold, the most delicious was pickles! + was that there was always juice and in large quantities. And if you get sick in the hotel, then remember there is no thermometer! And it’s quite good there, free exercise equipment, a pool and a sauna, which is very cool !! !
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• 2
A beautiful view of the mountains from the window, expensive delicious national food in the restaurant, friendly staff, pool, sauna, billiards, children's room, gym, ping pong for free, parking guarded video camera, Internet can be wired if you take a cable at the reception, and Wi-Fi takes in room.
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A beautiful view of the mountains from the window, expensive delicious national food in the restaurant, friendly staff, pool, sauna, billiards, children's room, gym, ping pong for free, parking guarded video camera, Internet can be wired if you take a cable at the reception, and Wi-Fi takes in room. Prices for a two-room suite are lower than in Kyiv single economy. And the most important thing is the air!! ! The first time when we were on a 7-day ticket won. Then they themselves bought for 2 weeks. It is very advantageous to make an advance payment for two months - a 20% discount. It is beneficial for those who are guaranteed to go, we used it, the ticket has fallen in price by $ 200. What else, tv, fridge in the room if important. Of the minuses, the lack of a kettle, Carpathian tea, after all, the lack of laundry services, especially for us with children, this was necessary. Yes, the whole site is decorated with many natural hand-drawn paintings by local artists, very beautiful and lively. I highly recommend to everyone. If we go to the Carpathians, then only to Vodospad. Yaremche is the heart of the Carpathians.
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• 4
I love mountains very much. how they serve. In a word, there is everything for a good rest - a gym, a swimming pool, massage, relaxation is designed for any contingent - young, older, children. I really hope that I will get there again in a year. By the way, Yaremche is now my favorite city for recreation.
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I love mountains very much. how they serve. In a word, there is everything for a good rest - a gym, a swimming pool, massage, relaxation is designed for any contingent - young, older, children. I really hope that I will get there again in a year. By the way, Yaremche is now my favorite city for recreation.
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