The pool bar also leaves much to be desired: many drinks are excluded from the all incl system, the bartenders are unprofessional. We went on an excursion - we were given a Lanche box, which had absolutely nothing in it. It seems that the hotel saves on everything. The director of the hotel gives the impression of being abnormal: he constantly runs around the hotel with a walkie-talkie and shouts at everyone.
The staff looks harassed, not smiling like they used to.
Despite the considerable money paid, the rest was not joyful. The hotel continues to exist due to its location, a beautiful building, the style of the entire hotel and a very pleasant Beauty Spa.
Snacks. This is just some kind of tin! ! Even elementary cucumbers are simply dried up and shriveled, you just don’t recognize a pancake))
There are no complaints about the staff at all, super guys, incredibly sociable and pleasant. The same applies to the bar. One minus, my 15-year-old child was poured alcohol completely freely, the age of the children is not asked and this does not alarm anyone.
Now about the number. Upon check-in, we were told that our room was being renovated and we would be moved to another one a class higher and that in 2 days we would return to our room. The number that the first that the second is very dark. The first one (which is “better”) has a terrible shower, covered in mold, I didn’t get up with my bare feet and in no case allowed the child. At first I thought that I was nitpicking (5 stars I remind you). As a result, the girl at the reception brazenly deceived us by saying that the room is new and is located on the 1st floor. It can be seen that by the time we arrived, people had not yet been evicted.
Shower. This deserves a separate comment! No matter how I tried to switch it to a watering can, everything was just useless. As a result, I had to take the key from the room into service and open it. By the way, the room is designed for people with disabilities! ! Speaking of the key. He was metal. Such a simple key, but you just can’t turn on the light with it. The water did not come out of the sink well and something constantly stank.
Now about pluses. I thought I would never get to them.
These are people. The staff is just wonderful, both at the reception and in the hotel in general. Thanks a lot to the girl who cleaned the rooms! ! Just smart. All the time that we stayed here they helped, when they forgot both of these unfortunate keys in the room, they opened it very quickly.
I really liked the fitness room, there were no people, like a queen on a treadmill))
Sea. Well, there is not much to say about him. All was good.
And finally, tell your chef: “Thank you for not poisoning me with your sour, 3 days like open canned peaches, I got off with a pain in my stomach !!!! ”
The sea is a stone's throw from the hotel. Bathed all day long. Beach chairs were free. In the morning you could take a couple of glasses of champagne for breakfast and go to the beach! Fairy tale)
The hotel is located in the village, that is, you can go out in the evening for a walk and buy souvenirs. There is a church in the village where the locals go. We didn't really go anywhere, we spent all the time on the beach. A beach towel is given against a cash deposit, but then returned.
A couple of times the lights were turned off in the hotel, something they have there with a generator, but literally ten minutes later everything was restored. Very helpful staff. Many people speak Russian. The hotel lives up to its 5 star rating.
The hotel is cozy, clean.
Convenient location, 1st line, sandy beach, almost the center of Hanioti.
The hotel area is not big, everything is beautiful and tasteful (in my opinion).
The rooms are clean and spacious. Furniture and plumbing - good.
There are Russian speaking staff.
Hotel for couples and families with children.