Bracelets were immediately put on and sent to breakfast. After reading the reviews, they gave 10 dollars at the reception with a request for a good room.
We were accommodated in the main building. The room is really nice. Everything is not new, but everything works.
They feed deliciously, from fruits - melon, pomegranate, banana, orange, grapefruit, figs, dates.
In the evenings, the pianist plays very well.
The animation guys are also great - water aerobics, volleyball, darts, etc.
We were leaving late, so we were allowed to have lunch and the room was extended until 2 p. m.
The sea is cool, the sunset is sandy.
But how without, , minuses. "
1) flies on the beach (but I understand that they are on all beaches)
2) mosquitoes in the room
3) bed bugs
Communicated with tourists. I wasn't the only one bitten. Like this.
Rested from 9 to 14 January 2022. There were four of us, two couples. Not the first time we rest with Anex Tour - we are satisfied with everything, everything is fine!
Departed from Kyiv at 2:05 am (Azur Air) without delay. We arrived at 6 am, left the airport around 8 pm. We went to the hotel by a shared transfer with check-in at 5 hotels. We arrived at the hotel at 10:00. We didn’t get breakfast (because we thought that it was until 10:00, but then we found out that breakfast was from 06:30 to 10:30).
SETTLEMENT. It was the fastest check-in in our life. 7 minutes. And it's not a joke! ! We did not have time to enter the hotel and seat our tired *ops on chic sofas (in parallel, looking at the chic hotel lobby with open mouths) - Guest Relation Manager Anna immediately approached us (by the way, most of the Russian speakers). Filled out questionnaires in a minute and we were immediately given keys and cards for towels. We looked for the room ourselves, the suitcases were brought to the rooms - after 10 minutes.
We had rooms 1217 and 1215 with a sea view (the part where they do kitesurf). It's on the outskirts of the hotel but the location is perfect. Emerald sea view, silence in the evenings, at the same time, walk 2 minutes along the building to the elevators or go down the stairs on the other side and immediately go out into the patio to the pool and the main restaurant.
ROOM. We had a nice, spacious room with one huge bed. Everything is in working order, a little shabby mini bar (but no matter how cold or hot it is). The bathroom is really in a very tired state, red. Washbasin, toilet and bidet all good. Shampoo, shower gel, hats, cloths, three towels, bathrobes, slippers. A huge balcony with two chairs and a table (the cushions on the chairs are a little sun-bleached). In terms of cleanliness - the surfaces are all clean, but in the corners, if you look closely, then of course it is very dusty. My lip gloss rolled under my bed and it stayed there.
Cleaning the room without enthusiasm (I’ll say right away, we generously left tips everywhere, and far from $ 1). Figures were spun from towels, but they were not sprinkled with flower petals. Wet cleaning was, towels changed daily.
NUTRITION. Main restaurant Stella. This is a separate huge plus of this hotel. INCREDIBLY delicious food, all without exception. Hot dishes are served by restaurant staff. Salads, vegetables, snacks, sweets, buns, coffee, tea, juice - all this was collected on our own. The food is very varied, breakfast standard. Lunches and dinners are always different. Waiters bring drinks, there is an Only Adult zone. In the restaurant you can buy strawberries ($8/kg) and mangoes ($6/kg). We ordered, we were cut / cleaned and packed in a tray under the film to take to the beach. A La Carte restaurants (there are only 4 of them) - delicious, interesting. But comparing with the Sentido Mamlouk hotel, it is not comparable. In Mamlouk they are simply TOP.
RESTAURANTS/BARS on the beach. There is one bar on the beach with drinks and ice cream (it's amazingly delicious, by the way).
There is also Azur Bar between the heads of the building and the beach. There are also drinks and during the day burgers, potatoes, hot dogs. Here is a nuance - the policy of the hotel prohibits taking food to the beach. Eat only in the cafe at the table. But, if according to the Extra Charge menu (for additional payment), then you can take it out. This is strange ...we usually don’t go to lunch, we always have something to eat on the beach and it’s great before dinner. And then I had to go to the main restaurant to have a bite to eat and then stomp back to the beach. There is a Jonny pub, played billiards there in the evening (1 hour free per day).
In the evenings, a pianist plays in the hall, where you can also take drinks at the bar and sit in such a cool atmosphere.
BEACH. The sea was 24 degrees, a gorgeous sandy entrance. Depth gradually, for children it will also be super. The beach is gently sloping on one side with sunbeds, on the other hand sunbeds in palm trees and descending into the water along the stairs. But there is shallow, the depth starts a little further.
Towels can be taken near the pool or on the beach (only 3 points found). There was almost no wind, on the first day it was only cloudy. And so calm almost. We bought and dived a lot. Tanned very cool, evenly. The sun is very active.
STAFF. Honest, correct and professional. Every day they call the room, or they come up on the beach and check if everything is in order.
ANIMATION. I will say right away that we never participate in anything . . but it’s worth writing my impressions. Animation is now almost non-existent in the hotel. She seems to be there ...but in hibernation. Either after the New Year holidays, or because the hotel is occupied by 20-30%. But a few guys walk along the beach, reluctantly calling. No gymnastics, no dancing. In the evening at 9 o'clock in the club there was a show 1 time (Fakir on glasses). At the same time, the animator in warm jackets and pants ...as if they were walking past and went to the show. It looks strange. There's a stage outside... maybe there's a show in the summer.
POOLS. Big cold.
A warm one, inside the patio behind the Lebanese restaurant. Small, with sunbeds. We were there on the first day in the evening, because it was overcast and raining. I see no reason to be there if there is such a gorgeous sea. But in the summer, it’s probably super, the pools are large, deep, for children with inflatable slides.
PURCHASES. There is a shopping center, two floors of shops. There is a pharmacy at the entrance to the hotel. Fruit is available in the dining room. Of course the prices are higher than in Hurghada. But a taxi in two directions is $20-30. If you go, then buy already in full at a time. We bargained and bought everything we needed at the hotel. Mango $6, strawberry $8, pantogar $9, claritin $7, Turkish delight $3-5, halva $4-7.
CONS OF THE RETAIL. There are no big cons, it's true. But there are some things we noticed:
1. Transfer 2 hours. Yes, the hotel is located 50 km from the airport. But 2 hours with a stop at 5 hotels where the guide leaves and disappears for 15-20 minutes. This is a very long time after the flight.
Although they may not immediately settle, it is better to sit in the lobby or lie down on the beach.
2. We were denied lunch upon check out. We had check-out before 12:00, check-out from the hotel at 14:00 (actually at 14:30). Plane at 17:30. When they came to hand over the keys to the counter - we were told that dinner was $ 30 per person ! ! If it is correct and honest, then everything is correct. We left before lunch. But, probably, it is necessary to inform about it WHEN SETTLING. Or the day before, when the guide informs you about the departure time - so say so. And if a family with children, for example. And they will be hungry. It’s normal for us, but not everyone had breakfast that day either, because they expected to have lunch before the flight. A subtle moment, of course, but still.
3. You can’t eat burgers on the beach at lunchtime. Well, it’s the same in all hotels, it’s convenient ...I took a burger, went to eat by the sea and chilly further. At first I thought maybe not to litter on the beach ....but it can be paid! Weird, but okay...
4.
Little animation, after 11 pm there is nothing to do ...from the word at all. This is for those who love movement. For me and my husband, this is a plus, not a minus!
RESULTS. Great hotel to return to. We love Egypt in January after the New Year holidays. When there are few people, comfortable temperature, clear sea. The hotel is a work of art. Wherever you look - mosaics, paintings, sculptures. Lots of staff, beautiful area. (gardeners work all day). Highly recommend, you won't regret it. Minuses such insignificant, do not significantly affect the quality of rest. Special thanks to the chefs of the restaurant - you are just incredible! !
A wonderful hotel and conditions that can be safely put 9 out of 10.
The case when there are more pluses and they prevail over minor minuses and completely cover them, but about everything in order.
Rested in January 2022. Temperature 22-24. You can swim and sunbathe. By the way, a tan is taken perfectly from such a sun. Also a great time for sightseeing. The good news is that even when the hotel is 30% occupied, all standards are met, but here there are a lot of them and they are pleasantly felt. The firm hand of the manager is involuntarily felt.
Beach.
Fine sand. Convenient entry. 5-6 meters and depth. You can enter without slippers. The water is clear and salty. The beach is long and there are more than enough sunbeds. Sun loungers and umbrellas are not new, but in general it is not critical. The beach is conditionally divided into two parts. Noisy and calm. If you want to sleep, sleep. You need a mover - you will get it. You can get a fresh change of towels at one of the beach points. In January, everyone swims either in the sea or in a heated pool. People don't swim in the main pool - it's cold.
Animators and shows.
On the beach, there are cheerful employees and unobtrusive animators who offer to play bocha, darts, volleyball, etc. The staff is friendly. He speaks English and some Russian. In the evening, the animators invite you to a disco in Hurghada.
Food.
This is the coolest thing about this hotel. It's definitely TOP. Pastry, meat, side dishes, grill, fish, salads. You can write a separate review about the variety of food. I will say this: I am now ready to live in the gym, but it was worth it. In short, it's very tasty. Also we were in 4 free restaurants on site. It's fantastic. Everything is different and original. Quite normal wine. There are about 5 bars on the territory of the hotel with drinks, including light alcohol, as well as cool ice cream! Everything is free.
Number.
Decent room. Shabby is not critical. Great big bed. Sea view from the large balcony. Good safe. Quality cleaning every day. Wi-Fi is standard at the reception and occasionally in the room. For Egypt, this is the norm and there are no complaints here. Free mini bar. An excellent orthopedic mattress and a fly in the ointment is a dead shower. More precisely, a bath in which you need to stand and “enjoy” boiling water. Water cannot be adjusted. It’s not very comfortable, but most likely it happened to us that way and I hope this is an exception. If you do not dramatize and do not look with a magnifying glass for additional. shoals, then in fact - this is one global minus. The rest was very satisfying.
Be sure to take 2-3 excursions so as not to sit in the hotel 24/7.
I objectively agree that if a hotel is a chain hotel, then it automatically becomes more reliable due to standards. Yes, it is possible, but these same standards can be set and observed in different ways.
Everything about this hotel is perfect! Everything is awesome. You can safely go, including with children! You will be satisfied!
This is a place where you definitely want to come back!
I stayed at this hotel with my family (my son is 7 years old).
1. Meeting, settling and work of the reception - score 9 (on a 10 point scale):
The friendly staff at the reception arranged everything quickly, the luggage was delivered directly to the room, a quick response to problem situations and their prompt solution. Russian/Ukrainian is not very good, English is very good.
2. Standard room (all rooms with terraces / balconies) - rating by number 7 (on a scale of 10):
We had a standard room on the ground floor overlooking the hotel grounds. The room has two single beds (one and a half) separately, but they could be moved if desired, we did not do this. The room itself is spacious, everything you need is there (hairdryer, kettle, minibar, air conditioning) wardrobes, bedside tables, chairs.
Recommendations for the room: check all the equipment for its operation; hair dryer, kettle, minibar, air conditioning - be sure to do this when you check in. The hair dryer was changed in our room and the minibar was repaired. The air conditioner is noisy - especially in LOW mode. In the closet with hangers, check all the hangers as they come across broken and loose with protruding nails (be careful not to ruin clothes). Recommendations for choosing a room if you are with children under 7+ years old, then it is advisable to choose the first floor, where the terrace overlooks a soft beautiful green lawn, which is very pleasant to walk, run and even lie down, if children over 8 years old we recommend taking higher floors. Regarding the view of the sea or the garden - yes, with a view of the sea it makes sense if the floor is not the first!
There are few sockets in the room, we took an extension cord for 3 (sockets), so if there are a lot of gadgets, we recommend taking a tee or an extension cord with at least 3 sockets.
3.
The cleanliness of the room is 8 (on a scale of 10): at our request, the tulle was replaced with a clean one.
4. Room cleaning - rating 9 (on a scale of 10): daily, with a change of towels and swans on the bed))).
5. The main building of the hotel: - score 10 (on a scale of 10):
This is fantastic, this is a music hall, a gallery and a museum in which spending time is a pleasure, a lot of different paintings and statues, frescoes, wall paintings and much more, every day you meet and see constantly something new and new.
In the evenings, the pianist Elena plays wonderful music, special thanks to her for such a pleasure from her performance of various compositions. My wife and I are still impressed.
There is a club for 16+, where you can relax watching football or play billiards on comfortable sofas (American 2 tables).
SPA (children are asked not to take with them to this area) - not visited (((there is a heated pool in the spa area, very calm lounge music plays, a place for complete relaxation.
In the main building you will also find shops (on the 1st and 2nd floors) and an excellent beauty salon on the 2nd floor, I was satisfied with my haircut there.
6. Nutrition - score 9 points (on a 10 point scale):
Cafe Stella is the main restaurant where breakfast, lunch and dinner are served. The variety in food is sufficient. The hotel also provides 4 visits to LaCarte in different restaurants around the territory with different cuisines (Asian (spicy food), Italian (delicious desserts) and others). Registration on LaCarte in the Business Center - you need to sign up in advance, preferably immediately upon arrival.
7. The territory of the hotel - score 9 (on a 10 point scale):
Well maintained, clean area. Lawns are watered and mowed daily. The grass on the lawns is very soft and pleasant, walking on it is a pleasure.
On the territory there are swimming pools with children's inflatable ships and slides, there are separate inflatable slides with a pool. The territory is very large for parents with small children, there is where to walk with a stroller. There is also a playground and a kids club, in which a very nice, sweet, child-friendly girl spends interesting time / classes with children.
In some places the territory of the hotel is poorly maintained and requires renovation and repair (benches, alleys, lanterns).
8. Internet Wi-Fi - 4 (on a scale of 10): Internet only name. Buy Orange or Vodafone cards right away (be sure to check the number of Gigabytes purchased) approximately for watching youtube, videos, movies, online games, sending photos, videos to loved ones, video calls via WhatsApp / Viber - we spent 25 gigabytes in 10 days. This is for understanding.
It is very convenient if you have at least one Android device with the ability to turn on an access point, you can distribute it to your other gadgets and thus buy only one SIM card with Internet for the whole family. Regarding the Internet in a 5 * hotel, I don’t understand why it’s impossible to make good high-quality Internet even for money - the demand would be enormous ????
9. Hotel beach - rating 8 (on a scale of 10):
Cool spacious sandy beach with free-standing sunbeds with mattresses and wicker umbrellas and fencing. The location of each (2.3, 4-seater) place separately from each other and at a distance. The entrance to the sea is gently sloping sandy. The first line of the beach is already occupied by tourists from 7:00, but this is not a problem, since both the second and third lines are located very comfortably. The disadvantage is a lot of broken sun loungers that need to be repaired.
On the right side of the beach, where there is a wasteland from 6:00 to 7:30, you can walk and see how the turtles swim, it's beautiful.
If you want to snorkel, this is not the place for you. There are no fish.
10. Service in restaurants and bars - score 8 (on a scale of 10):
The service is good, you are always greeted with a smile and friendliness. There are unpleasant moments in a hurry when preparing drinks, they can put lemon, mint in your glass with your hands after cleaning the table or something else, and then you don’t wash your hands or change gloves. But you could always change this drink.
11. Entertainment and animation - score 9 (on a 10 point scale):
The animations / show programs are very interesting - we and the child liked it, on the beach and on the territory they are constantly lured to various entertainments, both for children and adults (darts, volleyball, aqua aerobics, stretching and other sports).
Well done animators, they try to dilute your day, cheer you up and conduct a variety of activities in an exciting, interesting and most importantly fun way.
12. Paid entertainment - score 7 points (on a 10 point scale):
On the beach itself there is an AQUA CENTER at the hotel (a yacht trip, fishing, excursions, quad bikes, etc. ) prices are offered at the hotel in the AQUA CENTER.
A walk on a boat (yacht) takes almost twice as much per person than neighboring similar yachts 500 meters along the beach walk, learned about this from other families who did not buy at the hotel and shared information. We ourselves bought a boat trip at the hotel, because we still didn’t know that it could be 2 times cheaper, but to be honest, I don’t regret the money spent, we were very satisfied!
Two words about the yacht (the yacht is new with a glass bottom, where you can see corals, fish, stingrays and other fauna) about the program of the walk: a big plus is that you are taken right on this beach and you don’t need to go anywhere with a guide by bus, etc. . , first stop snorkeling, see corals and fish, second stop fishing on a fishing line, third stop deserted white beach for swimming and relaxing, lunch fried fish (very tasty cooked), rice, vegetables, sauce, bread, fruits (melon, watermelon). On a boat trip, if a company gathers, bargain or negotiate with neighboring yachts if they don’t want to give in.
You can also order a quad bike ride, both in the mountains and along the sea, cheaper than with a guide.
A camel, a horse, a donkey - well, this is space, they want 15 dollars for an hour of walking, you tell me who will ride a camel for 1 hour? If they did 15-20 minutes for 5 dollars, they would constantly have demand.
Personally, with me, three families wanted to ride their child, but when they heard $ 15, they immediately refused.
Separately, I want to note that they constantly walk along the beach and offer different types of services at the hotel and nearby (massage, beauty salon, diving, kite surfing, wind surfing, photo session).
Separately, I want to thank the pianist Elena, who with her music adorned the time spent in this beautiful hotel.
So let me summarize my assessment of the hotel and the time spent in it:
My overall rating for this hotel is 8.1.
We settled pretty quickly, I liked the room, so spacious and bright, everything is in order and clean, I was pleased with the bathroom with good and clean plumbing. Bath cosmetics in ind. packaging are replenished regularly, as are the tea corner and refrigerator. Everything is without reminders, it’s pleasant, it’s precisely from such trifles, and thanks to the attentive and cordial attitude, the atmosphere of being on vacation is created, you really relax, without fuss and strain. And if we add good food to all this... ))) I liked the main restaurant, a good choice, there is no hodgepodge, if only there was more assortment, everything is clear and, moreover, delicious. There were only one a la carte, Lebanese, I liked it, beautiful interior, service, and again, delicious. Several bars, I tried cocktails, very much so. Husband drank beer, said good.
Well, the most plus of the hotel is, of course, the sea and the beach. Very large, long coastline, it has been described a hundred times, I support every positive word about a beach holiday. There are small ebb tides, but the view does not deteriorate at all, we can assume that they do not exist at all, they do not affect in any way, just noticeably a little along the coastline. The water is cool, and if it’s comfortable to get out of the water at noon, then after 15 it’s already brrr, in the morning too. I think in October-November it’s generally super cool to relax here.
The pool where the daughter wanted, with various inflatable things, with ice water, it's a pity.
There is animation, we even participated a little, during the day sports entertainment, the evening program is interesting, but due to the possibilities of the daughter, they got only three, after the mini-disco it was no longer enough, they went to rest.
I liked everything in the hotel, very good staff, large well-groomed territory, spacious bright room, decent food and a great beach. There is a great desire to return, of course we will recommend.
The hotel is perfect, especially for those who like a gentle entry into the sea, especially for those with children. The hotel is not suitable for winter holidays, the hotel is located in a windy area, there are surfers here.
I liked everything, except for our departure from the hotel.
We rescheduled the flight, we had to leave the hotel at 17.00
We were not allowed to have lunch, with a small child we were kicked out of the main restaurant where lunches are held, they said either pay 60 USD for lunch, or leave.
It's not our fault that the flight was postponed.
Couldn't we have ended our holiday more pleasantly?
You couldn't even drink water.
At 12.00 check-out, everything, after 12.00 people are treated, as it is not clear to whom.
Never again will we return to this hotel.
Our standard room was on the second floor with a balcony. The view was on the pool, although I would say on the garden, because. a large palm tree grew next to our windows and blocked the view, but this did not interfere at all, on the contrary, it created shade and comfort. The room was clean and spacious. Large bed, wardrobe, safe, table with tea accessories, small refrigerator, air conditioning, TV. The rooms were cleaned every day, leaving surprises for us in the form of funny figures of various animals from rolled towels.
The food was very good, everything was very tasty, it was impossible to stop. Every day three types of meat, a choice of three soups, rice with vegetables, potatoes as a side dish. Lots of vegetables and fruits. Natural juices and drinks. Local alcoholic drinks were also served in restaurants: dry red and white wine, beer.
We mostly ate at the main restaurant, but there were plenty of other restaurants and bars. The beach bar offers fast food: hamburgers, french fries, beer, juices.
The territory of the hotel is large and well-groomed. Everywhere lawns, flowers, palm trees, stone paths. There were several pools on the territory, but we mostly relaxed on the beach. The beach is very clean and sandy. The entrance is convenient for those who cannot swim. There were enough sunbeds and umbrellas for everyone. We really liked the sea in the hotel.
We watched ancient temples, sunbathed on a yacht, dived, fished, saw a sunset in the desert! Each excursion included a delicious lunch with seafood and, in general, the service of this company is of a very high level. By the way, for these three excursions we were presented with a sightseeing tour of Egypt, which is very nice! We've had a lot of fun!
It was also fun at the hotel, where the animation team every day at the pool amused us with all sorts of games, contests and aqua aerobics, and in the evening they put on stunning shows.
Vacation flew like one day and left a lot of positive impressions. We really enjoyed our stay at the hotel, we will probably come again!
Huge landscaped area.
Attentive and unobtrusive work of animators. At the hotel, in the evenings, you can always listen to live music,
Children's professional animation, heated pool, slides, unfortunately, no, there is a children's menu, the stroller is free. Internet is free throughout the hotel, medium speed. Gorgeous, clean, sandy beach, we think this is the best beach in Hurghada. It is huge, the length is 1200 m, the sandy sloping entrance. Sauna, jacuzzi in the hotel for free, SPA for a fee (+ - 10 USD), horseback riding 20 USD - 15 min.
In general, the hotel is highly recommended. At least for ourselves, we have chosen exactly where to go on vacation for the next few years. There we met people who have been going there 30 times.