We were on holiday as a family with a small child on 11/26.23-3.12. 23I liked the hotel - there are no queues anywhere - there are enough sun loungers for everyone both at the sea and at the pools. There are always free tables both in restaurants (of which there are 6) and on terraces. There is a separate children's restaurant with a children's menu and small tables with TV on which cartoons are shown for the children who eat.
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We were on holiday as a family with a small child on 11/26.23-3.12. 23I liked the hotel - there are no queues anywhere - there are enough sun loungers for everyone both at the sea and at the pools. There are always free tables both in restaurants (of which there are 6) and on terraces. There is a separate children's restaurant with a children's menu and small tables with TV on which cartoons are shown for the children who eat. There are literally no queues for food!! ! Huge + 3 heated pools and one of them even with massage jets! ! There are many children's slides in the pools and its own separate water park. The staff is responsive, the order is maintained at a high level, the room was cleaned well, towels were changed every day and elephants and turtles were shown every day : -))). There is local animation, and Wi-Fi is available throughout the hotel for visitors.
Now about the disadvantages - the lack of an elevator in the residential buildings - I had to carry the child in my arms to the 3rd floor and leave the stroller at the entrance, the reef is very far away (about 800 meters from the shore), the lack of a shower on the pontoon (to wash off the salt you need to walk about 1 km to the shower ) Theft of towels - the guide warned all the time not to leave them unattended. Monotonous breakfast - the same thing every day in all restaurants - sausages and cold cuts are IMPOSSIBLE to eat, scrambled eggs and cereal with buns remain. In a seafood restaurant for a week - once there were grilled shrimp and squid once, the rest of the time only fish. But + is much more than -, so I give it an 8
Now about the disadvantages - the lack of an elevator in the residential buildings - I had to carry the child in my arms to the 3rd floor and leave the stroller at the entrance, the reef is very far away (about 800 meters from the shore), the lack of a shower on the pontoon (to wash off the salt you need to walk about 1 km to the shower ) Theft of towels - the guide warned all the time not to leave them unattended. Monotonous breakfast - the same thing every day in all restaurants - sausages and cold cuts are IMPOSSIBLE to eat, scrambled eggs and cereal with buns remain. In a seafood restaurant for a week - once there were grilled shrimp and squid once, the rest of the time only fish. But + is much more than -, so I give it an 8
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Good afternoon! I am very sorry that after reading the laudatory reviews, I left my long-awaited vacation at the Royal Albatros Moderna hotel. At what the hotel was chosen mainly for the child. The star rating of the hotel is 5 * well, that's too much!!! ! In Egypt for the 4th time, three times in Sharm and once in Hurghada, that is, there is an experience of visiting Egypt! I'll start in order: We flew with Egyptian airlines, took off and landed (clever pilot), fed on the plane.
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Good afternoon!
I am very sorry that after reading the laudatory reviews, I left my long-awaited vacation at the Royal Albatros Moderna hotel. At what the hotel was chosen mainly for the child.
The star rating of the hotel is 5 * well, that's too much!!! ! In Egypt for the 4th time, three times in Sharm and once in Hurghada, that is, there is an experience of visiting Egypt!
I'll start in order:
We flew with Egyptian airlines, took off and landed (clever pilot), fed on the plane. Everything is wonderful.
We had the best guide in the entire practice of our travels, his name is HANI (representative of Biblio-Globus and SUNMAR), he did not load us with unnecessary information, everything was short and to the point.
They settled in a renovated room (next to the water park), the balcony overlooked the neighboring hotel, in which music played all night, but fortunately it was not heard, the soundproofing from the exit to the balcony is excellent, which cannot be said about the front door.
A cardboard door (I would call it a screen), at the bottom of which there was a gap, let in every bunch of people passing by. Our room on the 2nd floor was a corner on the landing, which means that vacationers from the 3rd floor and our entire second floor passed by us. I saw off all the vacationers, and listened to their conversations, laughter, the cries of children. When the birds began to sing at dawn, it seemed that they were in our room.
And so after the arrival, it was decided to wash and hurry to the sea. But there were no towels in the room. I ran to the reception, brought in 10 minutes. ( Towels!!!! ! This is the first hotel where there were towels that you can’t wrap yourself in, the size was small and the quality was not ice! By the way, everything is in order with beach towels, why do they save so much on hotel ones??? ? ) As soon as the turn came Before washing my hair, there was no shampoo in the room. My husband washed his head with gel, I ran to the reception again.
There are many children's pools on the territory (again, which influenced my choice of hotel), BUT ARE THEY SAFE? I began to think after the child's temperature rose to 40 on the third day. Vomiting, loose stools! Every three hours I brought down the temperature, and I had to turn on the general light in the room, because there were no sconces, night lamps or table lamps in the room, this was a great inconvenience, because I woke up both the child and the husband with the light.
This went on for three days, the child lay like a rag! When I realized that there were no positive changes in the child's condition, antipyretic and antimicrobial did not help. On the fourth day, I contacted the insurance company. The child was dripped and released home. But after a day, new symptoms were added to the previous state. I contacted the insurance company again. Again we were taken away, they dripped us with a large volume and took the biomaterial for the test.
I posted the result in the photo-DYSENTERIC AMEBA!
Where in the hotel could my child have caught this parasite? I am a meticulous mom and I watch the child, I don’t let his games go by chance, I control in the pool so that I don’t swallow water in any case, fast food is not for our family! But despite this, the result is deplorable!
Now about cleaning the room. As I already wrote, shampoos were brought after repeated reminders, and after five days three tubes were over, but they were never reported. I had to look for a cleaner to beg for shampoo and toilet paper, which was also coming to an end (because the bidet in the toilet did not work, as well as the backlight of the mirror)!
But most of all, the quality of cleaning killed the change of bed linen!
I don’t change bedding every 10 days at home and I don’t need it at all on vacation, but after the child had vomiting and loose stools, there were some embarrassments when my daughter simply didn’t run to the toilet and something fell on the bed, I myself removed and washed global stains, hung out the bed on the balcony - it's good that everything dried quickly! For three days she asked the cleaner not to clean, because the child was not transportable. But when we were in the clinic for the next three days, I hoped that the cleaner would change my daughter's bed linen. Because there were still stains that I did not cover with washing (I attach the photo). But the bed was regularly refueled daily by the cleaner and the stains on the bed remained!
Now about food!
The phrase: "You will not stay hungry, but there is nothing to catch your eyes on" - this is a characteristic for this hotel.
The choice is poor and monotonous!
The waiters in the restaurants are smart guys, everyone is friendly, there are no complaints, the only thing I understand is where the laudatory odes to this hotel come from! Three times in our 10 days, different waiters (in different restaurants) approached me with the question:
- Is it okay?
Well, why should he tell that there in your room you have a husband with a child with a temperature of 40 ...?
And you answer, so as not to annoy:
- Okay!!
And here the "dancing with tambourines" began:
because they speak Russian in standard phrases, and I use standard phrases in English, the dialogue did not go well, but I understood the word Internet clearly from their phrases.
To which I reply:
-the internet is bad.
After that, the waiter takes my phone and I follow his movements, he distributes his Internet and opens the review of the well-known site T ********* or, you know, the site with the owl logo (I don’t write the name, so as not to thought to be advertising). And invites me to write a review. This is perseverance and perseverance.
Apparently, clear instructions were given to get the glory of the hotel in this way (((
And yes, the hotel internet is terrible, and if you still want to visit this place, buy a local SIM card.
Animation in the hotel is, it is weak, but the guys are trying. Standard kids disco. They painted the faces of the children. There was a foam party. I saw water aerobics in the pool. The show was visited three times - interesting, got to the belly dance, fire show and three more girls danced (very incendiary)!
The bartender at the bar near the adult pool from the side of the water park (a tall, thin guy) added negativity to my impressions: I asked for white wine, he poured warm wine, at an air temperature of +36. Perhaps it was a pity for the ice. I drank and realized that it was impossible to drink this warm drink, returned and asked for ice.
When leaving, the room was extended until 15:00, the transfer picked up at 17:00, but at exactly 12:00 they came to evict the room, I had to deal with the reception, show a receipt for the extension! It's good that at that time I was in the room and packed my bags.
Thank you for reading my review to the end, it is certainly quite different from those written about this hotel. But this is the first hotel in which I really wanted to go home!
+ Green, well-groomed territory, air conditioning, sweets
- DYSENTHERIC AMEBA, kitchen, room cleaning, soundproofing, darkness in restaurants and room
I am very sorry that after reading the laudatory reviews, I left my long-awaited vacation at the Royal Albatros Moderna hotel. At what the hotel was chosen mainly for the child.
The star rating of the hotel is 5 * well, that's too much!!! ! In Egypt for the 4th time, three times in Sharm and once in Hurghada, that is, there is an experience of visiting Egypt!
I'll start in order:
We flew with Egyptian airlines, took off and landed (clever pilot), fed on the plane. Everything is wonderful.
We had the best guide in the entire practice of our travels, his name is HANI (representative of Biblio-Globus and SUNMAR), he did not load us with unnecessary information, everything was short and to the point.
They settled in a renovated room (next to the water park), the balcony overlooked the neighboring hotel, in which music played all night, but fortunately it was not heard, the soundproofing from the exit to the balcony is excellent, which cannot be said about the front door.
A cardboard door (I would call it a screen), at the bottom of which there was a gap, let in every bunch of people passing by. Our room on the 2nd floor was a corner on the landing, which means that vacationers from the 3rd floor and our entire second floor passed by us. I saw off all the vacationers, and listened to their conversations, laughter, the cries of children. When the birds began to sing at dawn, it seemed that they were in our room.
And so after the arrival, it was decided to wash and hurry to the sea. But there were no towels in the room. I ran to the reception, brought in 10 minutes. ( Towels!!!! ! This is the first hotel where there were towels that you can’t wrap yourself in, the size was small and the quality was not ice! By the way, everything is in order with beach towels, why do they save so much on hotel ones??? ? ) As soon as the turn came Before washing my hair, there was no shampoo in the room. My husband washed his head with gel, I ran to the reception again.
There are many children's pools on the territory (again, which influenced my choice of hotel), BUT ARE THEY SAFE? I began to think after the child's temperature rose to 40 on the third day. Vomiting, loose stools! Every three hours I brought down the temperature, and I had to turn on the general light in the room, because there were no sconces, night lamps or table lamps in the room, this was a great inconvenience, because I woke up both the child and the husband with the light.
This went on for three days, the child lay like a rag! When I realized that there were no positive changes in the child's condition, antipyretic and antimicrobial did not help. On the fourth day, I contacted the insurance company. The child was dripped and released home. But after a day, new symptoms were added to the previous state. I contacted the insurance company again. Again we were taken away, they dripped us with a large volume and took the biomaterial for the test.
I posted the result in the photo-DYSENTERIC AMEBA!
Where in the hotel could my child have caught this parasite? I am a meticulous mom and I watch the child, I don’t let his games go by chance, I control in the pool so that I don’t swallow water in any case, fast food is not for our family! But despite this, the result is deplorable!
Now about cleaning the room. As I already wrote, shampoos were brought after repeated reminders, and after five days three tubes were over, but they were never reported. I had to look for a cleaner to beg for shampoo and toilet paper, which was also coming to an end (because the bidet in the toilet did not work, as well as the backlight of the mirror)!
But most of all, the quality of cleaning killed the change of bed linen!
I don’t change bedding every 10 days at home and I don’t need it at all on vacation, but after the child had vomiting and loose stools, there were some embarrassments when my daughter simply didn’t run to the toilet and something fell on the bed, I myself removed and washed global stains, hung out the bed on the balcony - it's good that everything dried quickly! For three days she asked the cleaner not to clean, because the child was not transportable. But when we were in the clinic for the next three days, I hoped that the cleaner would change my daughter's bed linen. Because there were still stains that I did not cover with washing (I attach the photo). But the bed was regularly refueled daily by the cleaner and the stains on the bed remained!
Now about food!
The phrase: "You will not stay hungry, but there is nothing to catch your eyes on" - this is a characteristic for this hotel.
The choice is poor and monotonous!
The waiters in the restaurants are smart guys, everyone is friendly, there are no complaints, the only thing I understand is where the laudatory odes to this hotel come from! Three times in our 10 days, different waiters (in different restaurants) approached me with the question:
- Is it okay?
Well, why should he tell that there in your room you have a husband with a child with a temperature of 40 ...?
And you answer, so as not to annoy:
- Okay!!
And here the "dancing with tambourines" began:
because they speak Russian in standard phrases, and I use standard phrases in English, the dialogue did not go well, but I understood the word Internet clearly from their phrases.
To which I reply:
-the internet is bad.
After that, the waiter takes my phone and I follow his movements, he distributes his Internet and opens the review of the well-known site T ********* or, you know, the site with the owl logo (I don’t write the name, so as not to thought to be advertising). And invites me to write a review. This is perseverance and perseverance.
Apparently, clear instructions were given to get the glory of the hotel in this way (((
And yes, the hotel internet is terrible, and if you still want to visit this place, buy a local SIM card.
Animation in the hotel is, it is weak, but the guys are trying. Standard kids disco. They painted the faces of the children. There was a foam party. I saw water aerobics in the pool. The show was visited three times - interesting, got to the belly dance, fire show and three more girls danced (very incendiary)!
The bartender at the bar near the adult pool from the side of the water park (a tall, thin guy) added negativity to my impressions: I asked for white wine, he poured warm wine, at an air temperature of +36. Perhaps it was a pity for the ice. I drank and realized that it was impossible to drink this warm drink, returned and asked for ice.
When leaving, the room was extended until 15:00, the transfer picked up at 17:00, but at exactly 12:00 they came to evict the room, I had to deal with the reception, show a receipt for the extension! It's good that at that time I was in the room and packed my bags.
Thank you for reading my review to the end, it is certainly quite different from those written about this hotel. But this is the first hotel in which I really wanted to go home!
+ Green, well-groomed territory, air conditioning, sweets
- DYSENTHERIC AMEBA, kitchen, room cleaning, soundproofing, darkness in restaurants and room
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We are familiar with the hotel, as we have been several times before this visit (2019.2020), we chose it for the celebration of d / r with the reservation “to celebrate without surprises”, but everything did not go according to plan. We had a check-in in the evening, after 21:00 we arrived on an evening flight, we were traditionally sent for dinner and were told to come after the room cards.
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We are familiar with the hotel, as we have been several times before this visit (2019.2020), we chose it for the celebration of d / r with the reservation “to celebrate without surprises”, but everything did not go according to plan.
We had a check-in in the evening, after 21:00 we arrived on an evening flight, we were traditionally sent for dinner and were told to come after the room cards. To be sure of choosing a good and comfortable room (it does not mean upgrading a standard room to a villa), I was offered a tip in the amount of the daily cost of a standard room, but they refused to take it.
We were settled in room 817, it was both an unpleasant surprise and disappointment at the same time. We arrived alone with my mother, we were settled in a room with 5 beds, a disgusting sewer smell and windows to the driveway. We called the reception and asked to be moved, as the room was uncomfortable for us - it would be better if we did not do this.
We were already moved to room 1436 on the 3rd floor, though already with a view of the pool, and this is where all the global disappointment began in relation to the regular guests of the hotel.
The first night on the roof, some apparatus turned on and off, and it was so noisy that we slept for 15-20 minutes, then woke up and so on all night. The room itself has a leaky front door, which, together with the sliding doors of the balcony, were shaking from the draft and creating a constant noise and whistle. Everything worsened when for several days in a row there was a wind of 38 km / h (since it was February and the Nabq region, this was expected) and our nights passed with our heads under the covers in the hope of not catching a cold either head or ears. Since there were gaps in the balcony doors themselves between the walls and the doors themselves, paper napkins came to the rescue and we stuffed them together so that at least it was so noisy and the draft was not like that.
It worsened even more when 19.02.
2022 Sharm was covered by a thunderstorm and our room was also flooded in the room and the toilet.
A definite plus - the man who cleaned our room eliminated everything quickly and well.
To the logical question why they didn’t move again - we were told that the hotel had a full settlement, but when the guest relation service offered to move again, we were afraid that the new room might be even worse.
Meeting with the guide. I have nothing against TUI, but I would like the guide John to be more open to people who do not buy excursions. We rest in Egypt several times a year, over the past 5 years we have been 15 times - we have already traveled all over the excursions, including Israel, Jordan.
When we asked for help with a room, and there were several families, and the noise of the device was also the reason for this, we were answered “Deal with the hotel, and then maybe I’ll connect”, this was exactly 15 minutes after the performance with tour packages and chanting “I here to help you have a good rest and is ready to be your intermediary in resolving any issues with the hotel” - in fact, in practice, we saw all the readiness to help.
Meals and drinks. For this, many thanks to the hotel, there are no complaints at all about food and drinks. The food (yes, maybe not as varied as it was before covid), but fresh and tasty - everyone will find something to their liking. Restaurant and bar staff are always friendly and courteous.
Water. Water is handed out in bottles at the bars and brought to the room. We were in Cleopatra Luxury in the spring of last year, where they gave out water in a very dosed way, and brought 1 liter bottle per person for a day to the room. In this regard, Albatross is an order of magnitude higher.
Territory.
The territory is large, well-groomed, green and it is clear that it is being watched and cared for. This is a huge plus.
Spa and room. We haven’t been to the SPA, but we were in the gym every day - it’s great that you can not miss training on vacation.
The operation of the guest relation. The girls are beautiful and sincerely willing to help and, according to their strength, with the replacement of the room, and with the call of the engineer (the safe was blocked), they sent fruit to the room and dressing gowns with slippers.
And also a huge plus - a fish restaurant. Delicious and fresh seafood, pasta and soups are always on top.
Perhaps for someone this is an argument to go or not. Previously, the hotel positioned itself as more European due to conflicts between guests of different nationalities, and Arab families were very rare guests, now - as it seemed to us, they are at least 50 percent. Of course, there were French, Italians, Russians, Kazakhs, Poles, but not in such numbers.
For us, this moment is not a question, as long as you can peacefully coexist while relaxing in the same hotel, but perhaps for someone this is unacceptable.
Short conclusion. The hotel has its pros and cons, you never know who and how lucky. For ourselves, we decided that this trip to this hotel, as well as to Egypt, was the last.
We had a check-in in the evening, after 21:00 we arrived on an evening flight, we were traditionally sent for dinner and were told to come after the room cards. To be sure of choosing a good and comfortable room (it does not mean upgrading a standard room to a villa), I was offered a tip in the amount of the daily cost of a standard room, but they refused to take it.
We were settled in room 817, it was both an unpleasant surprise and disappointment at the same time. We arrived alone with my mother, we were settled in a room with 5 beds, a disgusting sewer smell and windows to the driveway. We called the reception and asked to be moved, as the room was uncomfortable for us - it would be better if we did not do this.
We were already moved to room 1436 on the 3rd floor, though already with a view of the pool, and this is where all the global disappointment began in relation to the regular guests of the hotel.
The first night on the roof, some apparatus turned on and off, and it was so noisy that we slept for 15-20 minutes, then woke up and so on all night. The room itself has a leaky front door, which, together with the sliding doors of the balcony, were shaking from the draft and creating a constant noise and whistle. Everything worsened when for several days in a row there was a wind of 38 km / h (since it was February and the Nabq region, this was expected) and our nights passed with our heads under the covers in the hope of not catching a cold either head or ears. Since there were gaps in the balcony doors themselves between the walls and the doors themselves, paper napkins came to the rescue and we stuffed them together so that at least it was so noisy and the draft was not like that.
It worsened even more when 19.02.
2022 Sharm was covered by a thunderstorm and our room was also flooded in the room and the toilet.
A definite plus - the man who cleaned our room eliminated everything quickly and well.
To the logical question why they didn’t move again - we were told that the hotel had a full settlement, but when the guest relation service offered to move again, we were afraid that the new room might be even worse.
Meeting with the guide. I have nothing against TUI, but I would like the guide John to be more open to people who do not buy excursions. We rest in Egypt several times a year, over the past 5 years we have been 15 times - we have already traveled all over the excursions, including Israel, Jordan.
When we asked for help with a room, and there were several families, and the noise of the device was also the reason for this, we were answered “Deal with the hotel, and then maybe I’ll connect”, this was exactly 15 minutes after the performance with tour packages and chanting “I here to help you have a good rest and is ready to be your intermediary in resolving any issues with the hotel” - in fact, in practice, we saw all the readiness to help.
Meals and drinks. For this, many thanks to the hotel, there are no complaints at all about food and drinks. The food (yes, maybe not as varied as it was before covid), but fresh and tasty - everyone will find something to their liking. Restaurant and bar staff are always friendly and courteous.
Water. Water is handed out in bottles at the bars and brought to the room. We were in Cleopatra Luxury in the spring of last year, where they gave out water in a very dosed way, and brought 1 liter bottle per person for a day to the room. In this regard, Albatross is an order of magnitude higher.
Territory.
The territory is large, well-groomed, green and it is clear that it is being watched and cared for. This is a huge plus.
Spa and room. We haven’t been to the SPA, but we were in the gym every day - it’s great that you can not miss training on vacation.
The operation of the guest relation. The girls are beautiful and sincerely willing to help and, according to their strength, with the replacement of the room, and with the call of the engineer (the safe was blocked), they sent fruit to the room and dressing gowns with slippers.
And also a huge plus - a fish restaurant. Delicious and fresh seafood, pasta and soups are always on top.
Perhaps for someone this is an argument to go or not. Previously, the hotel positioned itself as more European due to conflicts between guests of different nationalities, and Arab families were very rare guests, now - as it seemed to us, they are at least 50 percent. Of course, there were French, Italians, Russians, Kazakhs, Poles, but not in such numbers.
For us, this moment is not a question, as long as you can peacefully coexist while relaxing in the same hotel, but perhaps for someone this is unacceptable.
Short conclusion. The hotel has its pros and cons, you never know who and how lucky. For ourselves, we decided that this trip to this hotel, as well as to Egypt, was the last.
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We went with a group of 4 families, 8 adults and 6 children. We arrived at 2-3 pm local time, from the airport to the hotel for about 15 minutes. At the front desk they check the voucher, then you need to fill out some forms, after which we were sent to Food Cord, eat and drink, they say. We went, sat down, there were only go-dogs and pizza.
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We went with a group of 4 families, 8 adults and 6 children.
We arrived at 2-3 pm local time, from the airport to the hotel for about 15 minutes.
At the front desk they check the voucher, then you need to fill out some forms, after which we were sent to Food Cord, eat and drink, they say.
We went, sat down, there were only go-dogs and pizza.
After 30-40 minutes, they approached the counter, put bracelets on our hands and handed us cards from the rooms and also for towels (you hand over the card to you on the beach or near the pool, they give you a towel, and change it, for a loss a fine of about $ 10).
In our company there were children under one year old, in a stroller. They were given rooms on the third floor)) without an elevator!
We go into the room, the situation is like in the 90s, the smell of an old mattress in the room, the furniture is old, the bathroom leaves much to be desired!
Four rooms had their own problems, some do not have hot water, the tap does not work, the door does not close, and so on.
And this is a 5* hotel.
Balboy gave us Raid, a mosquito repellent, before going to bed, I was very surprised), but it was not necessary, mosquitoes flew all night, the bites are very painful, the blisters remain huge, and it seems to me that they have fleas in their mattresses.
We go to the reception, we say change the numbers, we have children, a stroller. They listened, they said "wait until the morning. " Keep in mind, they all understand Russian well, but they pretend not to understand.
I advise you to buy a SIM card at the airport, 10 GB for $ 14 and a queue of 30 minutes.
WI-FI in the hotel is terrible, it simply does not exist.
In the morning we contacted our guide, explained the situation, the guide said that he would decide for a fee, only for us))))
Be prepared that everyone will look into your hand, the attitude towards you depends on it.
While our guide was solving the issue, we went to inspect the area. The territory is huge, there are really a lot of swimming pools, for adults, for children, a water park, there are a couple of heated ones, everything works from 10 am to 5 pm.
Pier 700-800 meters, there are small islands with which you can go down into the sea.
The sea is warm and clear, there are a lot of fish, which is very pleasing. I recommend buying special shoes. The store is not on the territory of about $ 5, but you can bargain.
Time passed, the guide called me and let me know that the rooms were replaced. In fact, the new numbers are much better. Maybe they do it on purpose?
As we were told, there are 5 restaurants on the territory of the hotel, but don’t flatter yourself too much) it’s hard to call it a restaurant, most likely a self-service dining room.
There are few fruits, apples, melon (green), bananas, oranges. From seafood, some fish and small shrimp. Chefs add a lot of spices, which changes the taste of the dish dramatically.
In general, for breakfast, lunch and dinner you go with a plate and choose what to eat, there is a lot of food, but there is not much to eat.
You won’t be able to sit outside, enjoy the sun) the flies will torment you.
We could also work the territory...
The territory itself is clean, cleaning in the room at your request.
Bathrobe and slippers must be requested separately at the reception)
Zero service, with a favor, not all of course, more young staff.
I won't be back a second time.
We arrived at 2-3 pm local time, from the airport to the hotel for about 15 minutes.
At the front desk they check the voucher, then you need to fill out some forms, after which we were sent to Food Cord, eat and drink, they say.
We went, sat down, there were only go-dogs and pizza.
After 30-40 minutes, they approached the counter, put bracelets on our hands and handed us cards from the rooms and also for towels (you hand over the card to you on the beach or near the pool, they give you a towel, and change it, for a loss a fine of about $ 10).
In our company there were children under one year old, in a stroller. They were given rooms on the third floor)) without an elevator!
We go into the room, the situation is like in the 90s, the smell of an old mattress in the room, the furniture is old, the bathroom leaves much to be desired!
Four rooms had their own problems, some do not have hot water, the tap does not work, the door does not close, and so on.
And this is a 5* hotel.
Balboy gave us Raid, a mosquito repellent, before going to bed, I was very surprised), but it was not necessary, mosquitoes flew all night, the bites are very painful, the blisters remain huge, and it seems to me that they have fleas in their mattresses.
We go to the reception, we say change the numbers, we have children, a stroller. They listened, they said "wait until the morning. " Keep in mind, they all understand Russian well, but they pretend not to understand.
I advise you to buy a SIM card at the airport, 10 GB for $ 14 and a queue of 30 minutes.
WI-FI in the hotel is terrible, it simply does not exist.
In the morning we contacted our guide, explained the situation, the guide said that he would decide for a fee, only for us))))
Be prepared that everyone will look into your hand, the attitude towards you depends on it.
While our guide was solving the issue, we went to inspect the area. The territory is huge, there are really a lot of swimming pools, for adults, for children, a water park, there are a couple of heated ones, everything works from 10 am to 5 pm.
Pier 700-800 meters, there are small islands with which you can go down into the sea.
The sea is warm and clear, there are a lot of fish, which is very pleasing. I recommend buying special shoes. The store is not on the territory of about $ 5, but you can bargain.
Time passed, the guide called me and let me know that the rooms were replaced. In fact, the new numbers are much better. Maybe they do it on purpose?
As we were told, there are 5 restaurants on the territory of the hotel, but don’t flatter yourself too much) it’s hard to call it a restaurant, most likely a self-service dining room.
There are few fruits, apples, melon (green), bananas, oranges. From seafood, some fish and small shrimp. Chefs add a lot of spices, which changes the taste of the dish dramatically.
In general, for breakfast, lunch and dinner you go with a plate and choose what to eat, there is a lot of food, but there is not much to eat.
You won’t be able to sit outside, enjoy the sun) the flies will torment you.
We could also work the territory...
The territory itself is clean, cleaning in the room at your request.
Bathrobe and slippers must be requested separately at the reception)
Zero service, with a favor, not all of course, more young staff.
I won't be back a second time.
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• 19
we arrived at the hotel at 5:00. We submitted the documents, they said the bracelets would be put on from 7:00, they didn’t even offer water about settling in. I had a birthday, I went to the reception, to which they answered me, wait there will be a girl at 10:00, there are no questions for her free places.
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we arrived at the hotel at 5:00. We submitted the documents, they said the bracelets would be put on from 7:00, they didn’t even offer water about settling in. I had a birthday, I went to the reception, to which they answered me, wait there will be a girl at 10:00, there are no questions for her free places. I waited until 10 am, I came to find out because the day on the road made an exception due to the DR, they said to wait 30 minutes until the room 1855 was cleaned. All the rest were settled after 14:00. Usually on the DR they somehow congratulate the roofing felts, the roofing felts, the cake in the room, everyone here doesn't give a fuck... !!!!
The area is clean, few palm trees, mostly border flowers.
The pools are clean, jumping is not allowed even where the depth is 1.80 m.
The water park is the usual 5 slides on 3 of which everyone rides.
The food is the same as everywhere chicken, beef, fish, rice, potatoes...
Fruit dry oranges, melon, apples, bananas, grapes.
Sea: the pontoon is very long, there are three entries where it is shallow +/-1m, 4 the entrance is open, but it is closed all day because of the wind and storm, it was opened 2 times from 16-17:30.
Animation is boring.
Drinks, both alcoholic and juices, are diluted.
Service did not have time to clean the room is already pulling his hand to give something.
Restaurants were cleaned quickly.
The child was playing golf, the boy touched a small dissection of the eyelid 1 cm with a club, so the doctor did not even want to come to the reception, upon arrival he said that it needed to be sewn up and it costs 150E. HOW CAN YOU SEW THE EYELID?? ? After that, they silently left as they realized that he was the same doctor as I was a colored refrigerator.
The area is clean, few palm trees, mostly border flowers.
The pools are clean, jumping is not allowed even where the depth is 1.80 m.
The water park is the usual 5 slides on 3 of which everyone rides.
The food is the same as everywhere chicken, beef, fish, rice, potatoes...
Fruit dry oranges, melon, apples, bananas, grapes.
Sea: the pontoon is very long, there are three entries where it is shallow +/-1m, 4 the entrance is open, but it is closed all day because of the wind and storm, it was opened 2 times from 16-17:30.
Animation is boring.
Drinks, both alcoholic and juices, are diluted.
Service did not have time to clean the room is already pulling his hand to give something.
Restaurants were cleaned quickly.
The child was playing golf, the boy touched a small dissection of the eyelid 1 cm with a club, so the doctor did not even want to come to the reception, upon arrival he said that it needed to be sewn up and it costs 150E. HOW CAN YOU SEW THE EYELID?? ? After that, they silently left as they realized that he was the same doctor as I was a colored refrigerator.
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• 26
Rested a family of 2 adults and 2 children (7 and 4) in this hotel a week ago. First the bad! 1. Returned from vacation with Covid Delta. The youngest child on the 5th day of rest had a temperature up to 40 and had problems with the stomach. I already had the first symptoms upon arrival home - I took a test and the disease was confirmed.
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Rested a family of 2 adults and 2 children (7 and 4) in this hotel a week ago.
First the bad!
1. Returned from vacation with Covid Delta. The youngest child on the 5th day of rest had a temperature up to 40 and had problems with the stomach. I already had the first symptoms upon arrival home - I took a test and the disease was confirmed. Now everyone is on sick leave.
2. Another issue with the settlement. We arrived at 6:00 in the morning, settled at 14:30 in room 1822 (if I'm not mistaken). The room is terrible, to have something to compare it with, it's like in the reserved seat the upper side near the toilet. The room is not renovated, without towels, with old furniture and in the farthest building. We went to sort it out, with a scandal they moved us to room 1403. It turned out to be exactly the same, only closer to the sea. After another scandal and a bunch of threats, they agreed to change the number, but the next day. My question is, why start a holiday with a negative and spoil people's vacation? Take the rooms without repair to another category and sell at a discount, and do not send people to all circles of hell with the thought "suddenly give a ride" and someone will stop there !!!
Then I will write positive moments)))
1. Hotel.
We really liked the hotel: huge, beautiful grounds, many pools. The food is very varied and delicious. Every day there was meat (beef, turkey, chicken), fish, seafood (in a fish restaurant), fruits, a lot of pastries and sweets, it’s a long time to list everything, I think everyone will find something tasty for themselves.
2. Sea.
During the rest, only three days (after lunch) a green flag hung, the rest of the time they were not allowed to swim. But during this time we managed to swim and look at the beautiful reef and fish. Children didn’t want to go to the sea at all, they didn’t climb out of the pools, so this is not a problem for us.
3. Excursions.
We took two excursions through the tour operator Anex-tour. The first is a city tour, we thought to see some sights and get to the market for fruits and sweets. As a result, they showed us one monument and one mosque. Then they began to carry to their stores where everything is three times more expensive than on the market. At the end, they were brought to a fish restaurant, I’ll say it’s tastier to eat at the hotel). The second excursion on the yacht from 8:30 to 17:00. I warn you right away, if someone is motion sick, it’s better not to take it))) I was motion sick all day and I saw almost nothing. Only when we stopped, it became a little easier and I went scuba diving.
Summing up, I will say that we liked the rest!! ! The hotel is good, the staff (except the administration) is very responsive, I would definitely advise my friends!! !
First the bad!
1. Returned from vacation with Covid Delta. The youngest child on the 5th day of rest had a temperature up to 40 and had problems with the stomach. I already had the first symptoms upon arrival home - I took a test and the disease was confirmed. Now everyone is on sick leave.
2. Another issue with the settlement. We arrived at 6:00 in the morning, settled at 14:30 in room 1822 (if I'm not mistaken). The room is terrible, to have something to compare it with, it's like in the reserved seat the upper side near the toilet. The room is not renovated, without towels, with old furniture and in the farthest building. We went to sort it out, with a scandal they moved us to room 1403. It turned out to be exactly the same, only closer to the sea. After another scandal and a bunch of threats, they agreed to change the number, but the next day. My question is, why start a holiday with a negative and spoil people's vacation? Take the rooms without repair to another category and sell at a discount, and do not send people to all circles of hell with the thought "suddenly give a ride" and someone will stop there !!!
Then I will write positive moments)))
1. Hotel.
We really liked the hotel: huge, beautiful grounds, many pools. The food is very varied and delicious. Every day there was meat (beef, turkey, chicken), fish, seafood (in a fish restaurant), fruits, a lot of pastries and sweets, it’s a long time to list everything, I think everyone will find something tasty for themselves.
2. Sea.
During the rest, only three days (after lunch) a green flag hung, the rest of the time they were not allowed to swim. But during this time we managed to swim and look at the beautiful reef and fish. Children didn’t want to go to the sea at all, they didn’t climb out of the pools, so this is not a problem for us.
3. Excursions.
We took two excursions through the tour operator Anex-tour. The first is a city tour, we thought to see some sights and get to the market for fruits and sweets. As a result, they showed us one monument and one mosque. Then they began to carry to their stores where everything is three times more expensive than on the market. At the end, they were brought to a fish restaurant, I’ll say it’s tastier to eat at the hotel). The second excursion on the yacht from 8:30 to 17:00. I warn you right away, if someone is motion sick, it’s better not to take it))) I was motion sick all day and I saw almost nothing. Only when we stopped, it became a little easier and I went scuba diving.
Summing up, I will say that we liked the rest!! ! The hotel is good, the staff (except the administration) is very responsive, I would definitely advise my friends!! !
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• 18
They say you can’t enter the same water twice, but we succeeded and, moreover, very well. Maybe not quite the right comparison, but nevertheless this is our second trip to this hotel. I was tempted to choose another location, reviewed a bunch of other places, but decided not to risk it. A couple of days before arrival, I contacted the hotel representative Julia, who kindly answered with confirmation of her participation in solving all our wishes, but of course according to the policy and concept of the hotel! Last time was in May, this time in August.
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They say you can’t enter the same water twice, but we succeeded and, moreover, very well.
Maybe not quite the right comparison, but nevertheless this is our second trip to this hotel.
I was tempted to choose another location, reviewed a bunch of other places, but decided not to risk it.
A couple of days before arrival, I contacted the hotel representative Julia, who kindly answered with confirmation of her participation in solving all our wishes, but of course according to the policy and concept of the hotel!
Last time was in May, this time in August. Let me tell you, I thought it was even a little more comfortable this time. Sinai met us +38. The hotel is located at the very end of the coastal zone with hotels, in the Nabq Bay area. Therefore, the meeting operator dropped us off last.
At the reception I immediately saw Julia (on the badge), introduced himself and repeated his wishes about settling by the large pool and on the first floor (we are 3 + 1 (4), with a pram). Yulia kindly offered to dine while she did the decorating. They put bracelets on us and went to a cafe by the sea, since we arrived at 15.00 and the main restaurant was no longer receiving guests.
After a fast food lunch, we returned for the keys. Number got almost the same as last time, a little closer to the sea and overlooking the garden. When checking in, the person responsible for cleaning immediately came up, asked if everything was in order and disappeared at the request for an extra bed. Safe! This topic was covered last time as well. He didn't work again. A master was called through the reception, who appeared after 5 minutes and fixed all the problems. For such a quick decision received 10 pounds)
A little later, the person in charge of cleaning appeared with a bed and linen and extra towels. He was also not offended -20 pounds. The meeting guide on the bus warned that Sharm El Sheikh hotels do not provide toothpaste, brush, slippers and bathrobes. Therefore, you can take it with you or buy it in the shop at the reception.
Later, the attendant brought a fruit basket-greeting from the hotel for the second visit (according to the rules of the hotel, everything is listed on the site)
Julia personally called to make sure everything was in order.
Everything! We settled down, changed clothes and in the pools - there are a whole bunch of them - both for children and for adults and for relaxation and for active ones, a water park for adults, a water park for milking children. Super!
Food - there are many restaurants, even more food, there are no queues. Every other day in fish shrimp, in others - barbecue, Italian spaghetti and pizza, oriental sweets, fruits, salads.
Animation - animators (Alena their leader) know their stuff. Both children and adults had no time to be bored.
The sea is exactly what people come to Sharm El Sheikh for. There are corals and fish, the only negative is a long pontoon (800 steps back and forth)
Every day starts from the sea
Wi-Fi - it is, both in the rooms and at the pools, best of all at the reception. Yes, it’s not ice, but it’s enough for messages... It’s better to buy a SIM card right at the airport.
Activity - table tennis, beach volleyball, golf, darts, yoga, aerobics in the pool, water polo
Every day went differently than the previous one
But the main advantage of the hotel is its staff - absolutely everyone does everything to make guests happy!
Check out asked to be extended until the arrival of the transfer until 22.00.
Julia did not refuse, and this despite the fact that the entire number of rooms was packed to capacity and our room was waiting for the next settlement.
The service cost $50.
So I definitely recommend it!
Julia special greetings!
Be persistent in your wishes, do not get fooled by divorces and try to see the positive in everything!
Maybe not quite the right comparison, but nevertheless this is our second trip to this hotel.
I was tempted to choose another location, reviewed a bunch of other places, but decided not to risk it.
A couple of days before arrival, I contacted the hotel representative Julia, who kindly answered with confirmation of her participation in solving all our wishes, but of course according to the policy and concept of the hotel!
Last time was in May, this time in August. Let me tell you, I thought it was even a little more comfortable this time. Sinai met us +38. The hotel is located at the very end of the coastal zone with hotels, in the Nabq Bay area. Therefore, the meeting operator dropped us off last.
At the reception I immediately saw Julia (on the badge), introduced himself and repeated his wishes about settling by the large pool and on the first floor (we are 3 + 1 (4), with a pram). Yulia kindly offered to dine while she did the decorating. They put bracelets on us and went to a cafe by the sea, since we arrived at 15.00 and the main restaurant was no longer receiving guests.
After a fast food lunch, we returned for the keys. Number got almost the same as last time, a little closer to the sea and overlooking the garden. When checking in, the person responsible for cleaning immediately came up, asked if everything was in order and disappeared at the request for an extra bed. Safe! This topic was covered last time as well. He didn't work again. A master was called through the reception, who appeared after 5 minutes and fixed all the problems. For such a quick decision received 10 pounds)
A little later, the person in charge of cleaning appeared with a bed and linen and extra towels. He was also not offended -20 pounds. The meeting guide on the bus warned that Sharm El Sheikh hotels do not provide toothpaste, brush, slippers and bathrobes. Therefore, you can take it with you or buy it in the shop at the reception.
Later, the attendant brought a fruit basket-greeting from the hotel for the second visit (according to the rules of the hotel, everything is listed on the site)
Julia personally called to make sure everything was in order.
Everything! We settled down, changed clothes and in the pools - there are a whole bunch of them - both for children and for adults and for relaxation and for active ones, a water park for adults, a water park for milking children. Super!
Food - there are many restaurants, even more food, there are no queues. Every other day in fish shrimp, in others - barbecue, Italian spaghetti and pizza, oriental sweets, fruits, salads.
Animation - animators (Alena their leader) know their stuff. Both children and adults had no time to be bored.
The sea is exactly what people come to Sharm El Sheikh for. There are corals and fish, the only negative is a long pontoon (800 steps back and forth)
Every day starts from the sea
Wi-Fi - it is, both in the rooms and at the pools, best of all at the reception. Yes, it’s not ice, but it’s enough for messages... It’s better to buy a SIM card right at the airport.
Activity - table tennis, beach volleyball, golf, darts, yoga, aerobics in the pool, water polo
Every day went differently than the previous one
But the main advantage of the hotel is its staff - absolutely everyone does everything to make guests happy!
Check out asked to be extended until the arrival of the transfer until 22.00.
Julia did not refuse, and this despite the fact that the entire number of rooms was packed to capacity and our room was waiting for the next settlement.
The service cost $50.
So I definitely recommend it!
Julia special greetings!
Be persistent in your wishes, do not get fooled by divorces and try to see the positive in everything!
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• 24
Hello everyone ...I am writing a review about Royal Albatros Moderna. Impressions of the hotel are great. We have been resting here for the 2nd year in a row. This year is much better. Food has become more diverse, always 3-4 types of meat. Both for lunch and dinner are always grilled ...Shrimp for dinner every other day (fish restaurant), baking bomb, especially in an Italian restaurant.
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Hello everyone ...I am writing a review about Royal Albatros Moderna. Impressions of the hotel are great. We have been resting here for the 2nd year in a row. This year is much better. Food has become more diverse, always 3-4 types of meat. Both for lunch and dinner are always grilled ...Shrimp for dinner every other day (fish restaurant), baking bomb, especially in an Italian restaurant. Fruit, as for Egyptian norms (apple, melon, grapes, orange, plum). All restaurants and cafes are open, as well as the SportBar where everyone was amazed by the European Football Championship.
The staff is friendly, except for the evening shift at the reception. When checking in, they always stay in the worst rooms and say that there are no other rooms because the hotel is full. Accommodation in rooms near the water park or rooms in front of the reception (rooms from 800 or from 1800). Always get a normal number, wait until the last. And it should be in the middle between the beach and restaurants, because there is a huge area and on average I walked 16.000 steps a day.
At the bars of the standard Egyptian alco shmurdyak and Yuppie)). Want JUICE - ask for guava, mango or tomato ...This is the only thing that is poured from packs or glass. Drinks are Pepsi, Mirinda, 7Up, Schweppes. And from coffee around professional machines on the beach and in the lobby and restaurants. Even freshly ground coffee and sweet drinks are prepared for breakfast, not just Yuppie. Separately, I will talk about the Colombus coffee shop ...There you can prepare all kinds of coffee and coffee drinks that you only know and work 24/7.
Regarding the beach:
The beach is great. There are many sunbeds. Sea class ...One minus - a pontoon 800 meters but with three sunsets in front of the reef with sunbeds ...But it does not interfere with rest, only to benefit, constant movement. Coral reef is normal and alive, a lot of fish.
Will I come here again? ? ? YES ...AND NOT ONCE)))
The staff is friendly, except for the evening shift at the reception. When checking in, they always stay in the worst rooms and say that there are no other rooms because the hotel is full. Accommodation in rooms near the water park or rooms in front of the reception (rooms from 800 or from 1800). Always get a normal number, wait until the last. And it should be in the middle between the beach and restaurants, because there is a huge area and on average I walked 16.000 steps a day.
At the bars of the standard Egyptian alco shmurdyak and Yuppie)). Want JUICE - ask for guava, mango or tomato ...This is the only thing that is poured from packs or glass. Drinks are Pepsi, Mirinda, 7Up, Schweppes. And from coffee around professional machines on the beach and in the lobby and restaurants. Even freshly ground coffee and sweet drinks are prepared for breakfast, not just Yuppie. Separately, I will talk about the Colombus coffee shop ...There you can prepare all kinds of coffee and coffee drinks that you only know and work 24/7.
Regarding the beach:
The beach is great. There are many sunbeds. Sea class ...One minus - a pontoon 800 meters but with three sunsets in front of the reef with sunbeds ...But it does not interfere with rest, only to benefit, constant movement. Coral reef is normal and alive, a lot of fish.
Will I come here again? ? ? YES ...AND NOT ONCE)))
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• 15
Excellent hotel! Food - super! And given the coronavirus restrictions around the world, this is not reflected here at all! The food is varied, plentiful and very tasty. Great coffee bar serving delicious coffee! The territory is huge, very well-groomed, clean. It was just nice to walk around, especially in the evenings.
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Excellent hotel! Food - super! And given the coronavirus restrictions around the world, this is not reflected here at all! The food is varied, plentiful and very tasty. Great coffee bar serving delicious coffee! The territory is huge, very well-groomed, clean. It was just nice to walk around, especially in the evenings. I was struck by the number and quality of pools: from the smallest for kids to deep ones only for adults. And for EVERYONE! a lifeguard sits and closely monitors the swimmers. So safety here is not an empty formality. The staff is very friendly, In the evenings, not just banal animation, but live music in excellent performance (as in a restaurant). Indeed, only pleasant memories remain. I highly recommend to everyone!! !
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• 13
The hotel was chosen not by chance, but on the recommendation of friends. The hotel is large with an interesting location, has 5 restaurants to eat and they are all close to each other, it is very convenient. The hotel comfortably accommodates a large number of guests and at the same time on the territory freely and conveniently.
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The hotel was chosen not by chance, but on the recommendation of friends.
The hotel is large with an interesting location, has 5 restaurants to eat and they are all close to each other, it is very convenient. The hotel comfortably accommodates a large number of guests and at the same time on the territory freely and conveniently. There are many pools, but the water quality in them wants to be better. Apparently the water purification system is as old as the pools themselves (with artificial turf, not tile).
I want to pay special attention to the staff: the hotel staff is very friendly and does a good job! I liked the bartenders the most in the bar called "Olombo", which is located by the pool where music is played all day and there is active entertainment for guests (aerobics, dancing, sports training, etc. ). Bartender Sergey and his assistants are well able to provide service to their visitors!
For this he never regrets to tip, and for this you do not have to run to the bar for a supplement! I give a solid 5 points to this bar and its employees! Handsome!
The beach did not please us, so I think that for a beach holiday you should not come here.
The area is so large that your feet get tired every day, so be prepared for that.
Animation is there and it does not tire.
The food is good, almost varied.
Rooms seem tired at first, but without problems and surcharges are exchanged for good ones.
There are few fish in the sea, not many corals, but there is something to look at.
The hotel area is fenced, but open, you can walk to neighboring hotels.
Significant advantages:
Large area and number of pools
Good staff
Restaurants are all nearby
Number of sunbeds and large beds, even on the pier
Neat area
Availability of a water park with 5 slides for adults
The hotel is really fun for adults and children all day
Disadvantages:
Shallow sea with high tides and storms
The water in the pools stinks of chemicals and children are poisoned by it
Food is monotonous
The hotel is large with an interesting location, has 5 restaurants to eat and they are all close to each other, it is very convenient. The hotel comfortably accommodates a large number of guests and at the same time on the territory freely and conveniently. There are many pools, but the water quality in them wants to be better. Apparently the water purification system is as old as the pools themselves (with artificial turf, not tile).
I want to pay special attention to the staff: the hotel staff is very friendly and does a good job! I liked the bartenders the most in the bar called "Olombo", which is located by the pool where music is played all day and there is active entertainment for guests (aerobics, dancing, sports training, etc. ). Bartender Sergey and his assistants are well able to provide service to their visitors!
For this he never regrets to tip, and for this you do not have to run to the bar for a supplement! I give a solid 5 points to this bar and its employees! Handsome!
The beach did not please us, so I think that for a beach holiday you should not come here.
The area is so large that your feet get tired every day, so be prepared for that.
Animation is there and it does not tire.
The food is good, almost varied.
Rooms seem tired at first, but without problems and surcharges are exchanged for good ones.
There are few fish in the sea, not many corals, but there is something to look at.
The hotel area is fenced, but open, you can walk to neighboring hotels.
Significant advantages:
Large area and number of pools
Good staff
Restaurants are all nearby
Number of sunbeds and large beds, even on the pier
Neat area
Availability of a water park with 5 slides for adults
The hotel is really fun for adults and children all day
Disadvantages:
Shallow sea with high tides and storms
The water in the pools stinks of chemicals and children are poisoned by it
Food is monotonous
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• 12
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