• traveled 2 months ago
I don't recommend it! 7th time in Egypt and I have never seen a worse hotel. We bought a junior suite sea view, but at the reception we were told that there was an error somewhere and they could put us in a room with a garden view. and the three of us were offered a room with two single beds, saying that in 10 minutes they would bring us a 3rd bed.
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I don't recommend it! 7th time in Egypt and I have never seen a worse hotel. We bought a junior suite sea view, but at the reception we were told that there was an error somewhere and they could put us in a room with a garden view. and the three of us were offered a room with two single beds, saying that in 10 minutes they would bring us a 3rd bed. The room is old and overlooks a construction site (there are buildings on the territory that are broken and without a roof. ) Reception without air conditioning. A few days later we were flooded in our room; water rose from the sewer hatch. The territory was killed without a single flower. The stairs to the beach are wooden, in disrepair, the pontoon is also in disrepair, narrow and without guards.
There is no sandy entry into the sea... .
There is no sandy entry into the sea... .
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• traveled 8 months ago
1, Location - 5 points, near Soho Square, supermarket, pharmacy. 2. The hotel has a large, green area, which is looked after by workers all day long. 3. There are three adult pools with slides, one heated in winter. 4. For children there is a swimming pool with a slide, a good playground with a children's club.
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1, Location - 5 points, near Soho Square, supermarket, pharmacy.
2. The hotel has a large, green area, which is looked after by workers all day long.
3. There are three adult pools with slides, one heated in winter.
4. For children there is a swimming pool with a slide, a good playground with a children's club.
5. The beach with soft sand is not very large, but there is enough space for everyone. The entrance to the sea is very convenient, as is the sand. There are two pontoons, only one is open for swimming. The underwater world is a fairy tale, very beautiful, lots of fish. The beds are good quality, almost all new.
6. Nutrition. There is a main restaurant and three Ala carte (fish, Italian and oriental) pre-registration is required. In terms of nutrition, everything is fine, there is a lot of food, there is meat, fish, chicken, seafood. There is enough for everyone. The only small variety of fruits.
7. The service is very good, everyone is smiling and ready to help.
The guys, the waiters and bartenders in the main restaurant are generally very cool, but at the bar on the beach they are very unfriendly, I just didn’t want to go to them for coffee again.
8. Numbers, this is where the catch lies. We ordered a JUNIOR room. We arrived in the evening, so we were seated immediately. The room is large, consists of two rooms, and has a large balcony. The furniture is very old, but everything is clean. The refrigerator was very old and somehow dirty, it was scary to touch it. The beds are very comfortable, with clean linens and comfortable pillows. The towels are white and fluffy. There is a kettle in the room, but coffee, tea and sugar are available for an additional fee!!! ! ))) this is just funny in a 5* hotel where everything is inclusive))) Bottled water is brought every day.
9. The bathroom is simply in terrible condition, I have never seen anything like it. Not only is everything old and broken, but everything is moldy!! ! Soap and shampoo are only in dispensers, there is nothing else. If it weren't for the bath, everything would be great
2. The hotel has a large, green area, which is looked after by workers all day long.
3. There are three adult pools with slides, one heated in winter.
4. For children there is a swimming pool with a slide, a good playground with a children's club.
5. The beach with soft sand is not very large, but there is enough space for everyone. The entrance to the sea is very convenient, as is the sand. There are two pontoons, only one is open for swimming. The underwater world is a fairy tale, very beautiful, lots of fish. The beds are good quality, almost all new.
6. Nutrition. There is a main restaurant and three Ala carte (fish, Italian and oriental) pre-registration is required. In terms of nutrition, everything is fine, there is a lot of food, there is meat, fish, chicken, seafood. There is enough for everyone. The only small variety of fruits.
7. The service is very good, everyone is smiling and ready to help.
The guys, the waiters and bartenders in the main restaurant are generally very cool, but at the bar on the beach they are very unfriendly, I just didn’t want to go to them for coffee again.
8. Numbers, this is where the catch lies. We ordered a JUNIOR room. We arrived in the evening, so we were seated immediately. The room is large, consists of two rooms, and has a large balcony. The furniture is very old, but everything is clean. The refrigerator was very old and somehow dirty, it was scary to touch it. The beds are very comfortable, with clean linens and comfortable pillows. The towels are white and fluffy. There is a kettle in the room, but coffee, tea and sugar are available for an additional fee!!! ! ))) this is just funny in a 5* hotel where everything is inclusive))) Bottled water is brought every day.
9. The bathroom is simply in terrible condition, I have never seen anything like it. Not only is everything old and broken, but everything is moldy!! ! Soap and shampoo are only in dispensers, there is nothing else. If it weren't for the bath, everything would be great
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• 2
A very friendly hotel. I love to relax there, and have been there 5 times. Gorgeous sea, gorgeous reef, windless bay, very pleasant, helpful staff. Soho is nearby, there is a place to walk and take beautiful photos. There is plenty of food for every taste. I recommend it to all positive people!! !
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A very friendly hotel. I love to relax there, and have been there 5 times. Gorgeous sea, gorgeous reef, windless bay, very pleasant, helpful staff. Soho is nearby, there is a place to walk and take beautiful photos. There is plenty of food for every taste. I recommend it to all positive people!! !
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• 6
Let me start off by saying that I have never written a review, this is my first time. And that's why. We flew with friends and children, the hotel was chosen quickly and inexpensively. Vacation dates and budget were limited. According to these parameters, the hotel approached and the location gave hope for a normal rest.
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Let me start off by saying that I have never written a review, this is my first time. And that's why.
We flew with friends and children, the hotel was chosen quickly and inexpensively. Vacation dates and budget were limited. According to these parameters, the hotel approached and the location gave hope for a normal rest. Paid, read reviews and waited for real horror. How nice it was to be wrong in expectations))
The pleasant thing was that at the entrance we were immediately put on bracelets and offered to go to dinner (check-in was around 19.30). Pleasantly surprised by the receptionist. Clean, everything shines, beautiful view, at the entrance there is always (! ) cold water with mint and lemon and cold hibiscus.
Now for the numbers! Who came for photos of cracks in the tile or crumbled tiles in places, then you will find what you were looking for. We arrived with a different purpose ; -) We settled in two rooms next to each other at the request of +5$)) I was pleasantly surprised by the number, it turned out to be a two-room one, it was not separated by a door, but we slept with my two teenagers, as it were, in different rooms)) my girlfriends in the room turned out to be faulty plumbing, digging a shower, the next morning, completely free of charge, they were moved to another room next to us. Towels are changed if you leave them in the bathroom on the floor, this is written in each bathroom in a memo on the wall. Cleaning every day. One night our baby was ill, used all bed linen and towels. The next day, the staff replaced everything: and bed and towels and licked the room, it was a sin not to leave a tip. Beach towels changed upon request. The staff is very friendly and helpful if you treat them like people!
Further the beach, and another plus, not windy bay, sandy entrance, small children can wallow in front of you while you lie and enjoy cocktails. Of course, the sunbeds are tired, but this did not overshadow the overall picture)) The reef is a separate love.
A lot of beautiful fish, the entrance to the sea from two stairs, not a long pontoon. The guys on the pontoon helped, washed our masks, sometimes even looked after the children))
There were three pools, while we were relaxing, a large one near the restaurant, next to a children's pool with heating and two slides (working! ) And one with a jacuzzi overlooking the sea, two were under reconstruction, as I understand it. Three was enough for us
Food - everything was meat and fish and seafood, delicious desserts, lots of fruit. In addition to the main meals, there was also a fast food lunch, which my children were incredibly happy about. Burgers, french fries, nuggets, pizza every day from 13.00 to 16.00.
By the way, the procedures in the Spa are something! My girlfriends got high! ) Mahmoud thank you!!!
I can say one thing about animation if you want to have fun, it will be fun, but if you are a bore in life, then no animation will help you)))
Soho Square within walking distance is a separate bonus! We took cocktails from our hotel and went for a walk.
Special thanks to the bartender Mukhamed for gallantry, to the photographer Ibrahim for getting my children to a photo shoot, which I could not do. They saw us off like family. Despite some shortcomings, the overall picture is excellent. There is already someone who is going for what. We went for the sun, the sea and good impressions and we got them. Thanks to all involved! Good luck and prosperity! Hope to see you again!
We flew with friends and children, the hotel was chosen quickly and inexpensively. Vacation dates and budget were limited. According to these parameters, the hotel approached and the location gave hope for a normal rest. Paid, read reviews and waited for real horror. How nice it was to be wrong in expectations))
The pleasant thing was that at the entrance we were immediately put on bracelets and offered to go to dinner (check-in was around 19.30). Pleasantly surprised by the receptionist. Clean, everything shines, beautiful view, at the entrance there is always (! ) cold water with mint and lemon and cold hibiscus.
Now for the numbers! Who came for photos of cracks in the tile or crumbled tiles in places, then you will find what you were looking for. We arrived with a different purpose ; -) We settled in two rooms next to each other at the request of +5$)) I was pleasantly surprised by the number, it turned out to be a two-room one, it was not separated by a door, but we slept with my two teenagers, as it were, in different rooms)) my girlfriends in the room turned out to be faulty plumbing, digging a shower, the next morning, completely free of charge, they were moved to another room next to us. Towels are changed if you leave them in the bathroom on the floor, this is written in each bathroom in a memo on the wall. Cleaning every day. One night our baby was ill, used all bed linen and towels. The next day, the staff replaced everything: and bed and towels and licked the room, it was a sin not to leave a tip. Beach towels changed upon request. The staff is very friendly and helpful if you treat them like people!
Further the beach, and another plus, not windy bay, sandy entrance, small children can wallow in front of you while you lie and enjoy cocktails. Of course, the sunbeds are tired, but this did not overshadow the overall picture)) The reef is a separate love.
A lot of beautiful fish, the entrance to the sea from two stairs, not a long pontoon. The guys on the pontoon helped, washed our masks, sometimes even looked after the children))
There were three pools, while we were relaxing, a large one near the restaurant, next to a children's pool with heating and two slides (working! ) And one with a jacuzzi overlooking the sea, two were under reconstruction, as I understand it. Three was enough for us
Food - everything was meat and fish and seafood, delicious desserts, lots of fruit. In addition to the main meals, there was also a fast food lunch, which my children were incredibly happy about. Burgers, french fries, nuggets, pizza every day from 13.00 to 16.00.
By the way, the procedures in the Spa are something! My girlfriends got high! ) Mahmoud thank you!!!
I can say one thing about animation if you want to have fun, it will be fun, but if you are a bore in life, then no animation will help you)))
Soho Square within walking distance is a separate bonus! We took cocktails from our hotel and went for a walk.
Special thanks to the bartender Mukhamed for gallantry, to the photographer Ibrahim for getting my children to a photo shoot, which I could not do. They saw us off like family. Despite some shortcomings, the overall picture is excellent. There is already someone who is going for what. We went for the sun, the sea and good impressions and we got them. Thanks to all involved! Good luck and prosperity! Hope to see you again!
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• 14
We chose the hotel at the last moment before the trip. There was no choice, because. it was school holidays. We really wanted a hotel with a sandy beach, but it did not work out. We flew to Sharm on November 9 with AZUR airline. The flight was delayed without any explanation for more than an hour. We arrived late at the hotel around 22.
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We chose the hotel at the last moment before the trip. There was no choice, because. it was school holidays. We really wanted a hotel with a sandy beach, but it did not work out. We flew to Sharm on November 9 with AZUR airline. The flight was delayed without any explanation for more than an hour.
We arrived late at the hotel around 22.00. They gave us the keys almost immediately. We paid for the standard, and were given room No. 226 (“junior” two rooms). To say that the number is "killed" is to say nothing. There was no electricity in the room - the air conditioner did not work, there was no light in the bathroom and the corridor. All the furniture in the room is dirty and dusty. In the morning we went to the reception to change it, explaining in detail the reason for our dissatisfaction. I do not want to describe how I managed to convince to change the number, but it was changed to the standard.
The room was also "tired", but much more decent.
I really didn't like the hotel's beach. I love sandy beach. And the pontoon and the stairs to the beach on the "hundred" steps tired me. The beach of the hotel is not designed for such a number of tourists. Free sunbeds by the sea can be found until 9.00. There are always free sunbeds on the second and third tiers of the beach, but each time you need to overcome a distance of about 150m to get to the 40m pontoon. Pontoon is a separate song! Old and badly mounted! It's scary to walk on the pontoon. Feeling like it could fall apart underfoot. November 13, when it started to rain in Sharm and there was a strong wind, the pontoon still fell apart. They collected it all the next day, but the stairs to the water were never restored. It took the hotel administration 5 days to restore just one ladder on the pontoon. The beach holiday was ruined. The stairs, and only one, were installed on November 18 in the afternoon, and we left on November 19 in the morning. The hotel stole from vacationers five days of a normal holiday at sea!
The food at the hotel is excellent. Breakfast at the hotel is classic Egyptian. For lunch and dinner, 2-3 types of meat + fish were served. Great assortment of fruits. Desserts, cakes and oriental sweets are delicious!
Ala Carte restaurants have not visited and can not say anything.
The bar on the beach is normal, the bartenders are friendly. Haven't tried alcohol.
I will not recommend the hotel. I did not like the beach with its wretched pontoon.
We arrived late at the hotel around 22.00. They gave us the keys almost immediately. We paid for the standard, and were given room No. 226 (“junior” two rooms). To say that the number is "killed" is to say nothing. There was no electricity in the room - the air conditioner did not work, there was no light in the bathroom and the corridor. All the furniture in the room is dirty and dusty. In the morning we went to the reception to change it, explaining in detail the reason for our dissatisfaction. I do not want to describe how I managed to convince to change the number, but it was changed to the standard.
The room was also "tired", but much more decent.
I really didn't like the hotel's beach. I love sandy beach. And the pontoon and the stairs to the beach on the "hundred" steps tired me. The beach of the hotel is not designed for such a number of tourists. Free sunbeds by the sea can be found until 9.00. There are always free sunbeds on the second and third tiers of the beach, but each time you need to overcome a distance of about 150m to get to the 40m pontoon. Pontoon is a separate song! Old and badly mounted! It's scary to walk on the pontoon. Feeling like it could fall apart underfoot. November 13, when it started to rain in Sharm and there was a strong wind, the pontoon still fell apart. They collected it all the next day, but the stairs to the water were never restored. It took the hotel administration 5 days to restore just one ladder on the pontoon. The beach holiday was ruined. The stairs, and only one, were installed on November 18 in the afternoon, and we left on November 19 in the morning. The hotel stole from vacationers five days of a normal holiday at sea!
The food at the hotel is excellent. Breakfast at the hotel is classic Egyptian. For lunch and dinner, 2-3 types of meat + fish were served. Great assortment of fruits. Desserts, cakes and oriental sweets are delicious!
Ala Carte restaurants have not visited and can not say anything.
The bar on the beach is normal, the bartenders are friendly. Haven't tried alcohol.
I will not recommend the hotel. I did not like the beach with its wretched pontoon.
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• 5
The hotel is worth the money. 9 nights 28.900 UAH for 4. They took the standard - they paid extra $ 20 plus chocolate for Junior - two rooms without a partition with two balconies. Two cond. One TV. Fridge, safe (free of charge) worked. TV 2 Ukrainian channel, 3 rus. Large bathroom - everything worked. Soap, shampoo, gel, hair dryer.
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The hotel is worth the money. 9 nights 28.900 UAH for 4. They took the standard - they paid extra $ 20 plus chocolate for Junior - two rooms without a partition with two balconies. Two cond. One TV. Fridge, safe (free of charge) worked. TV 2 Ukrainian channel, 3 rus. Large bathroom - everything worked. Soap, shampoo, gel, hair dryer.
The furniture is old, but everything is fine. The mattresses are comfortable. Beach towels in the room. Change on request - we did not ask: but the cleaner changed us. Two waters 1.5 every day. Remained there; a lot)) Sea: beach sand, pontoon 30 meters. The reef is something - the 5th time in Egypt - the most beautiful - islets, live corals, a lot of fish, Napoleons, stingrays. Super. Loungers are so-so, enough, but not enough umbrellas. Shower, toilet, bar with 10 bezal, 11 alcohol. until 17-17.30 - September. The bay is closed from the wind - there was no red flag for 8 days even once. From the hotel to Soho meters 30-50.5 pools. One 15+ near the sea with a bar. One 1.40. Two with slides up to 2 meters and one with a slide for children.
Wifi only at the reception. Catches in restaurants and near the pool. The territory is large enough - it's a pity the landscape is poorly looked after. Playground. Animation as such is practically non-existent. The food is delicious. Grill twice daily. Fruits alternate in 4 types: bananas, pomegranate, guava, figs, pears, apples, oranges. More locals visit on weekends. There was ice cream a couple of times for dessert - very tasty - we haven’t eaten this at home for a long time. Mostly locals, Ukrainians and Russians. There are no snacks. A la carte by appointment - alternate - local Italian cuisine and seafood. There were Italian and seafood - just super - did not expect. Tasty. Italian menu, seafood standard. Wow.
I practically don’t write reviews, but I’m surprised by the negative people for the amount of a ticket here. The hotel is more than worth it. I can recommend. Honestly, honestly: I didn’t write at the request of a travel agent. With such proposals, no one even approached. A bit boring without animation. For a week, then if you don’t go to the party. But sorry for the hotel. Such a good range and save money on the service. Raise a little and it would be without BUT. ))
The furniture is old, but everything is fine. The mattresses are comfortable. Beach towels in the room. Change on request - we did not ask: but the cleaner changed us. Two waters 1.5 every day. Remained there; a lot)) Sea: beach sand, pontoon 30 meters. The reef is something - the 5th time in Egypt - the most beautiful - islets, live corals, a lot of fish, Napoleons, stingrays. Super. Loungers are so-so, enough, but not enough umbrellas. Shower, toilet, bar with 10 bezal, 11 alcohol. until 17-17.30 - September. The bay is closed from the wind - there was no red flag for 8 days even once. From the hotel to Soho meters 30-50.5 pools. One 15+ near the sea with a bar. One 1.40. Two with slides up to 2 meters and one with a slide for children.
Wifi only at the reception. Catches in restaurants and near the pool. The territory is large enough - it's a pity the landscape is poorly looked after. Playground. Animation as such is practically non-existent. The food is delicious. Grill twice daily. Fruits alternate in 4 types: bananas, pomegranate, guava, figs, pears, apples, oranges. More locals visit on weekends. There was ice cream a couple of times for dessert - very tasty - we haven’t eaten this at home for a long time. Mostly locals, Ukrainians and Russians. There are no snacks. A la carte by appointment - alternate - local Italian cuisine and seafood. There were Italian and seafood - just super - did not expect. Tasty. Italian menu, seafood standard. Wow.
I practically don’t write reviews, but I’m surprised by the negative people for the amount of a ticket here. The hotel is more than worth it. I can recommend. Honestly, honestly: I didn’t write at the request of a travel agent. With such proposals, no one even approached. A bit boring without animation. For a week, then if you don’t go to the party. But sorry for the hotel. Such a good range and save money on the service. Raise a little and it would be without BUT. ))
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• 19
Anyone who wants to fly to this hotel do not rush. It's hard to call it a hotel. A room like a country house, but that's not so bad. You will be greeted with a smile, and then they will clean you like sticky. The guide who said many times that all valuables were hidden in a safe, the safe was opened with a code and everything was taken away.
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Anyone who wants to fly to this hotel do not rush. It's hard to call it a hotel. A room like a country house, but that's not so bad. You will be greeted with a smile, and then they will clean you like sticky. The guide who said many times that all valuables were hidden in a safe, the safe was opened with a code and everything was taken away. Thank God that they left their passports. And then the show began. When asked to call the police, the hotel staff did not respond at all. But they gathered in a flock and rummaged through our things. You suffered and this pack of wolves made you guilty. The guide, who said that he was on the side of the guests, just froze, and when I told him that I would write everything about it, he just laughed. So there is no protection in this hotel. Think about when you will fly there! It corresponds to 3 stars no more! While we were resting, the guys from Chernigov were also robbed.
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• 10
The hotel was chosen due to the presence of a good reef, decent food, suitable price and location. We are grateful to our travel agent for the advice! The arrival was late. The settlement went quickly. We asked for two rooms side by side and with a smile made a gift - $ 10, but we were hinted that we need the same amount.
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The hotel was chosen due to the presence of a good reef, decent food, suitable price and location. We are grateful to our travel agent for the advice!
The arrival was late. The settlement went quickly. We asked for two rooms side by side and with a smile made a gift - $ 10, but we were hinted that we need the same amount. We agreed and did not regret it: the rooms were really close. One room with a sea view, but it was not so important for us, the main thing is a 2-minute walk to the beach. Our luggage was delivered directly to our room. And a pleasant surprise - they brought us dinner to the rooms.
I liked everything in the rooms: the plumbing in the bathroom worked well, the air conditioner was quiet, we did not observe mosquitoes, cockroaches and other living creatures, good solid furniture, a lot of mirrors. We had daily cleaning, towels changed every other day. The bed was changed once, but we think more often is not necessary. Always leaving $1 on the table for the cleaner.
The hotel area is average, but needs cosmetic repairs. Pretty green. There are 4 pools, but we walked through them only for the purpose of familiarization, because. came to see the reef. There are two slides - they worked constantly.
The beach is good, there are enough sun loungers, the service guys are lethargic, you just need to ask for help (they are waiting for a tip, we did not give).
The bar on the beach is normal, the bartenders are friendly. Alcohol by Egyptian standards is normal.
We liked the food and service in the main restaurant. Breakfast is monotonous, but the choice is sufficient. I would like to note the presence of falafel - for me this is the main yummy : ) And yoghurts are thick and tasty. Every day at lunch and dinner 2-3 types of meat + fish. Fruits: melon, grapes, apple, dates, oranges. Pastries and oriental sweets are just delicious! Had ice cream a couple of times. All the dishes are served by the restaurant staff - not all are friendly, there were "BOOKIES", but we smiled at them and they thawed : )
At dinner, they took wine (white) - they pour it directly from tetrapacks (they uncorked it in front of me, it pleased me.
Animations in this hotel "ZERO"!! ! Yes, she is not needed, because. The hotel is located in Soho.
Internet only at the reception and very weak. We used free internet in Soho.
We enjoyed our holiday : )
The arrival was late. The settlement went quickly. We asked for two rooms side by side and with a smile made a gift - $ 10, but we were hinted that we need the same amount. We agreed and did not regret it: the rooms were really close. One room with a sea view, but it was not so important for us, the main thing is a 2-minute walk to the beach. Our luggage was delivered directly to our room. And a pleasant surprise - they brought us dinner to the rooms.
I liked everything in the rooms: the plumbing in the bathroom worked well, the air conditioner was quiet, we did not observe mosquitoes, cockroaches and other living creatures, good solid furniture, a lot of mirrors. We had daily cleaning, towels changed every other day. The bed was changed once, but we think more often is not necessary. Always leaving $1 on the table for the cleaner.
The hotel area is average, but needs cosmetic repairs. Pretty green. There are 4 pools, but we walked through them only for the purpose of familiarization, because. came to see the reef. There are two slides - they worked constantly.
The beach is good, there are enough sun loungers, the service guys are lethargic, you just need to ask for help (they are waiting for a tip, we did not give).
The bar on the beach is normal, the bartenders are friendly. Alcohol by Egyptian standards is normal.
We liked the food and service in the main restaurant. Breakfast is monotonous, but the choice is sufficient. I would like to note the presence of falafel - for me this is the main yummy : ) And yoghurts are thick and tasty. Every day at lunch and dinner 2-3 types of meat + fish. Fruits: melon, grapes, apple, dates, oranges. Pastries and oriental sweets are just delicious! Had ice cream a couple of times. All the dishes are served by the restaurant staff - not all are friendly, there were "BOOKIES", but we smiled at them and they thawed : )
At dinner, they took wine (white) - they pour it directly from tetrapacks (they uncorked it in front of me, it pleased me.
Animations in this hotel "ZERO"!! ! Yes, she is not needed, because. The hotel is located in Soho.
Internet only at the reception and very weak. We used free internet in Soho.
We enjoyed our holiday : )
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• 1
There were more than once. Everything is great. The food is excellent. Among the shortcomings - the descent from the pontoon is only through 1 ladder into the sea. Terrible masseurs and massage parlour. He's not worth it. At all. I liked the fact that they moved to a room on the 2nd floor with a sea view instantly and at no extra charge.
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There were more than once. Everything is great. The food is excellent. Among the shortcomings - the descent from the pontoon is only through 1 ladder into the sea. Terrible masseurs and massage parlour. He's not worth it. At all. I liked the fact that they moved to a room on the 2nd floor with a sea view instantly and at no extra charge.
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• 14
It's hard to imagine a worse hotel than this. We chose on the advice of a travel agent, looked at the photos, it seems not bad, a large territory, a lot of restaurants, pools, bars, 1st line, 5 stars and so on. Family vacation, 3 adults, 1 child. From the pros: 1. Really big, beautiful territory, well-groomed.
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It's hard to imagine a worse hotel than this. We chose on the advice of a travel agent, looked at the photos, it seems not bad, a large territory, a lot of restaurants, pools, bars, 1st line, 5 stars and so on. Family vacation, 3 adults, 1 child.
From the pros:
1. Really big, beautiful territory, well-groomed.
2. Sea and reef
3. Animators Lena and Marina are very nice.
That's all. Perhaps more or less food, but since. it was bad two days out of 8, I will not turn it on.
And now the cons.
1. The most nightmare and trash is the service. I don’t know where they recruited these employees, but the impression is that you didn’t come to rest with them, but they came to you. (except for bartenders on the beach and near the pool). In the main restaurant I went out of need, I come already they took out a plate. Victoria bar is a separate story, yelling at visitors in general, "You know that you can’t have a child" (daughter ran in to ask a question for a couple of minutes), at the Hollywood bar, my husband came to take 4 beers (small glasses, of course, as in all of Egypt) , he gave 2, he says, you will come again. And everything is terribly brazen, arrogant. BUT!! ! THE BIGGEST PPC is the reception and the cleaner at the exit. I advise everyone who has the misfortune to go there, guys, upon arrival, take an employee who shows the number by the hand and ask how many beach towels. And to sign. We had three of them, the fourth was no longer asked, because. there was one for the beach. The whole holiday with them was a success. Departure has begun. They don’t let the husband out, they say come on, 15 dollars, or you won’t leave. We prove we stand, it's useless. This cleaner says something to them in his Arabic, they don’t hear the words of tourists at all. I say, go ask the child, he is sitting on the bus, he doesn’t even know what we are talking about, how many of these towels there were. Search things, for God's sake. Well, you are kidding me. You have a bunch of these ownerless towels lying on the beach, if they really gave us 4 of them, we would just take them from there. No, we won't let you out, you'll miss your plane, or give us 15 dollars. I've never seen anything like it, just nowhere. K - customer focus. Naturally, we did not give any 15 dollars out of principle, we got on the bus and left, but we were frayed for 40 minutes, the police were threatened, etc. They don’t have cameras anywhere, they can’t see how many we went with all the rest. In short, an awesome end to an awesome vacation.
2. Of the promised Alacarte restaurants, exactly zero works. The second bar on the beach is also closed.
3. There are as many promised hot dogs on the beach or fruit as there are a la carte restaurants. That is, zero. If you want to have a snack, only breakfast, lunch, dinner. Between them only drinks.
4. In a restaurant in front of me, a man asked for an uncut apple for a child, as they had a flight early in the morning. Well, naturally, back to customer focus, right? Of course not.
5. Everything inside is dirty and destroyed. It is disgusting to go to the toilets on the beach, or at the reception.
6. Huge cockroaches in a Hollywood bar (seen in person)
7. The furniture in the rooms is old, almost falling apart
8. Mosquitoes!! ! If they are poisoned in other hotels, don't count here! Upon arrival, they did something stupid, opened the windows, the balcony. (the raptor was plugged in). A whole flock in the room, it was impossible to sleep.
9. In the so-called water park, only one slide works. Crown, what are you?
10. All the sunbeds on the beach are torn, squashed.
In general, summing up in this HELL, just NO FOOT more! And I don't recommend it to anyone! Really a 2 star hotel. Better go to the nearby Hilton.
From the pros:
1. Really big, beautiful territory, well-groomed.
2. Sea and reef
3. Animators Lena and Marina are very nice.
That's all. Perhaps more or less food, but since. it was bad two days out of 8, I will not turn it on.
And now the cons.
1. The most nightmare and trash is the service. I don’t know where they recruited these employees, but the impression is that you didn’t come to rest with them, but they came to you. (except for bartenders on the beach and near the pool). In the main restaurant I went out of need, I come already they took out a plate. Victoria bar is a separate story, yelling at visitors in general, "You know that you can’t have a child" (daughter ran in to ask a question for a couple of minutes), at the Hollywood bar, my husband came to take 4 beers (small glasses, of course, as in all of Egypt) , he gave 2, he says, you will come again. And everything is terribly brazen, arrogant. BUT!! ! THE BIGGEST PPC is the reception and the cleaner at the exit. I advise everyone who has the misfortune to go there, guys, upon arrival, take an employee who shows the number by the hand and ask how many beach towels. And to sign. We had three of them, the fourth was no longer asked, because. there was one for the beach. The whole holiday with them was a success. Departure has begun. They don’t let the husband out, they say come on, 15 dollars, or you won’t leave. We prove we stand, it's useless. This cleaner says something to them in his Arabic, they don’t hear the words of tourists at all. I say, go ask the child, he is sitting on the bus, he doesn’t even know what we are talking about, how many of these towels there were. Search things, for God's sake. Well, you are kidding me. You have a bunch of these ownerless towels lying on the beach, if they really gave us 4 of them, we would just take them from there. No, we won't let you out, you'll miss your plane, or give us 15 dollars. I've never seen anything like it, just nowhere. K - customer focus. Naturally, we did not give any 15 dollars out of principle, we got on the bus and left, but we were frayed for 40 minutes, the police were threatened, etc. They don’t have cameras anywhere, they can’t see how many we went with all the rest. In short, an awesome end to an awesome vacation.
2. Of the promised Alacarte restaurants, exactly zero works. The second bar on the beach is also closed.
3. There are as many promised hot dogs on the beach or fruit as there are a la carte restaurants. That is, zero. If you want to have a snack, only breakfast, lunch, dinner. Between them only drinks.
4. In a restaurant in front of me, a man asked for an uncut apple for a child, as they had a flight early in the morning. Well, naturally, back to customer focus, right? Of course not.
5. Everything inside is dirty and destroyed. It is disgusting to go to the toilets on the beach, or at the reception.
6. Huge cockroaches in a Hollywood bar (seen in person)
7. The furniture in the rooms is old, almost falling apart
8. Mosquitoes!! ! If they are poisoned in other hotels, don't count here! Upon arrival, they did something stupid, opened the windows, the balcony. (the raptor was plugged in). A whole flock in the room, it was impossible to sleep.
9. In the so-called water park, only one slide works. Crown, what are you?
10. All the sunbeds on the beach are torn, squashed.
In general, summing up in this HELL, just NO FOOT more! And I don't recommend it to anyone! Really a 2 star hotel. Better go to the nearby Hilton.
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