Tu Casa Gelidonya Hotel 4*– Reviews

52
Rating 3.810
based on
52 reviews
№263 in the hotel rating Kemer
3.6 Rooms
3.7 Service
3.7 Cleanliness
3.8 Food
3.7 Amenities
The hotel is located near the city center of Kemer. Built in 1999, last renovated in 2019. The hotel is suitable for young people and couples.More →
аватар Kor4insckaya42
 •  traveled 3 months ago
Rating 1.0
It all started with our arrival. We were given bracelets and asked to go to the bar for a snack, the first disgusting impression he gave us was absolutely dirty tables, a dirty stove and blackening oil in which the fries were cooked in this bar. Naturally, we didn’t eat there, we waited for lunch and went to the “restaurant” to eat. … More ▾ It all started with our arrival. We were given bracelets and asked to go to the bar for a snack, the first disgusting impression he gave us was absolutely dirty tables, a dirty stove and blackening oil in which the fries were cooked in this bar. Naturally, we didn’t eat there, we waited for lunch and went to the “restaurant” to eat. To call this a restaurant, in fact, it’s hard to even dare, since everything there was dirty, from the furniture to the cutlery. I will attach photos below.
The choice of dishes in the restaurant is very poor. For lunch we had one red soup, as I understand it, this is water with tomato paste, vegetables - tomatoes, cucumbers, beans in tomato, and pasta...
Then things began to get even more fun, as we were checked into our room.
Here we were faced with a dirty bed with huge stains on the pillow and towels of different colors (I will also attach photos), a burnt-out hairdryer, no central light, one half-dead lamp above the bed. Two separate beds, between which stood one bedside table on three different legs sideways.
We notified the hotel administration about all this horror, to which the administrator Mira kindly replied that she would evict us from the hotel because we dared to be indignant. After that, we wrote to our travel agent, they apparently made a problem with the hotel, and they quickly came running and replaced all the linen in our room and the hairdryer
In general, there are boors at the reception, Wi-Fi is paid, a safe, towels are paid, and even taking this into account, in order to wait for your towel to be issued for $10, you need to run after the administrator throughout the hotel while he resolves all his affairs.
Kemer is beautiful, I’ll go back there again, just away from that city
аватар viosan.save
 •  traveled 1 year ago
Rating 4.0
Hello everyone, I want to leave a review about this hotel, step by step Check-in - even if you arrive at 5 am, you will be checked in no earlier than 2 pm, bracelets are put on immediately and you can move around the hotel and eat Room for 3, small but more or less clean Cleaning is bad! Constantly something is not put, paper towels Gel and shampoo only on the first day, keep in mind and take everything with you The kitchen is poor but you won't go hungry. … More ▾ Hello everyone, I want to leave a review about this hotel, step by step
Check-in - even if you arrive at 5 am, you will be checked in no earlier than 2 pm, bracelets are put on immediately and you can move around the hotel and eat
Room for 3, small but more or less clean
Cleaning is bad! Constantly something is not put, paper towels
Gel and shampoo only on the first day, keep in mind and take everything with you
The kitchen is poor but you won't go hungry. Crazy 30 minute lines to eat
Restaurant-two halls without ventilation and a terrace on which it is impossible to eat because they smoke around and nearby!
Swimming pool - worked alone
Bars-alcohol horror! Water water! Give two drinks per hand
Territory-corresponds to the four
The beach is a tin! 15 meters wide, sun loungers are broken
There are boats and all sorts of entertainment nearby, so there is constantly noise and the smell of gasoline
Animation is just not there!
The road to the beach between two hotels among different cars and garbage cans
Well, I wouldn't give it a 4.
аватар konnovaswetlana
 •  traveled 2 years ago
Rating 1.0
Date of arrival at the hotel GELIDONYA 13.07. 2022. I will describe everything. My daughter and I were abroad for the first time and were not particularly demanding. Our disappointment with the hotel began from the moment we got to know the room. Vouchers were purchased from us in the Standard room. We go into the room and come to a quiet horror. … More ▾ Date of arrival at the hotel GELIDONYA 13.07. 2022. I will describe everything.
My daughter and I were abroad for the first time and were not particularly demanding.
Our disappointment with the hotel began from the moment we got to know the room. Vouchers were purchased from us in the Standard room. We go into the room and come to a quiet horror. A small number from the word very. The room has two beds around which you can move sideways. The bedside table stands on three different legs and, accordingly, awry. A shabby shop and a small, very old yellow refrigerator that must have once been white. In the shower, the door opens 50 centimeters: if you want to wash, lose weight. We are immediately at the reception, where the administrator knows only Russian words “do not understand” and “no number”. At first we asked to change, then demanded, referring to the fact that the ticket was “standard”, and at the end they already offered money, but, as it turned out later, they offered little. There is nothing to do and we sent a photo of the room to our tour operator.
Already at lunch the next day, we received a message that we needed to go to the reception to change the room and receive a compliment from the hotel (which we could not ask for). Well, at least they changed the number.
Cleaning at the hotel was carried out, because we saw the cleaner in the corridor of the building, but apparently not in our room. Already even a sign was hung on the door to get out. Towels were not changed for seven days. In front of me, the woman at the reception was begging for toilet paper, and the administrator turned on the "don't understand" mode. The question is, why are you hiring in a hotel where Russian-speaking guests mostly live, such “non-understanders”.
Breakfasts, lunches and dinners "not a buffet", everything is imposed by employees. It is not clear why the hotel pays for the work of a crowd of employees, and not allow visitors to impose themselves. After all, two employees for snacks, two for salads, six for hot, two for dessert, and more for drinks !! ! This is who I remember.
And all this creates huge queues, first you have to stand in line for one, then for another, then for the third.
For all the days of stay at the hotel, they gave fish only twice, the rest of the days they gave chicken and stewed liver with potatoes. Of the fruits - watermelon, it's good at least sweet.
By the way, these employees are very reluctant to impose when you say "more". For example, I don’t eat sausage, and I ask you to add two more pieces of cheese. So they very diligently separate just one piece. As a result, you have to stand in line again. There are a lot of flies in the restaurant.
Of the drinks, there was plenty of beer. The wine was white and red, very strongly reeked of vinegar, it was impossible to drink it. From cocktails: a little gin + colored syrup, all filled with sprite. There was sometimes no ice (quickly ended). Drinking warm is still a pleasure. The rest of the drinks are considered drinks of foreign origin, and they are paid.
Ice cream was served every day from 15.00 to 16.00.
Always had vanilla and chocolate.
The swimming pool at the hotel was open from 9 am to 5 pm.
The beach near the hotel - a very small triangle, with broken sun loungers, adjacent to the pier, where boats, boats constantly approached, gasped, there was nothing to breathe. There are no beds on the sunbeds (not like in the photo on the hotel website). Just broken plastic beds. On the beach, only non-alcoholic drinks.
There is no free Internet in the hotel, even upon arrival we could not tell our relatives that everything was fine. Immediately bought access to the Internet for all seven days. The cost is $2 per day. And this most paid Internet worked only near the reception. You go into the room and that's it, it's not there. If you want to write to your relatives, run to the reception.
Entertainment was from 21.00 to 23.00. I remember the day when there was karaoke. The rest of the days are disco. At 23.00 every day they offered to go to the club, the bus was from the hotel. We didn’t go there, we don’t know what was there.
To be honest, I do not know who writes positive reviews for this hotel. After all, we believed you and spent a lot of money for all this. In order not to pay attention to all the shortcomings, how much do you need to thump ! ? Moreover, you don’t swell in a hotel for free.
Bottom line - the service at the hotel is terrible, the staff at the reception are rude, how to ask them for something, they don’t understand. You will now say why not use an online translator, I will answer: you forget about bad internet. Even the translator won't load. They have everything provided!
The first exit was like the first pancake - lumpy. But nothing, a negative experience is also an experience.
аватар karpenkoanna21
 •  traveled 3 years ago
Rating 7.0
The road from the airport to the hotel takes 1 hour, from the hotel to the center of Camera 15 minutes on foot, the sea is super clean. The hotel was given a room at 2 o'clock, for a fee you can book a room with a fresh renovation as there is no claim for the room. Food - chicken, salads, cheeses, plums, hamburgers and fries by another pool from 12. … More ▾ The road from the airport to the hotel takes 1 hour, from the hotel to the center of Camera 15 minutes on foot, the sea is super clean.
The hotel was given a room at 2 o'clock, for a fee you can book a room with a fresh renovation as there is no claim for the room.
Food - chicken, salads, cheeses, plums, hamburgers and fries by another pool from 12. You will not be hungry. Bar as such on the beach there is no alcohol only near the hotel, water and coffee are on the beach.
Beach across the road and through monsoon containers from other hotels, sunbeds are not enough, the beach is very small.
The animation is great thanks to Idris.
The exception is their main animator Hamlo!
There is no playground which is shown in the photo, it is disassembled, you can relax but we will not go to this hotel anymore.
Catch the wifi in the loggia.
аватар buger74
 •  traveled 3 years ago
Rating 5.0
We chose based on reviews, well, of course we got it. Well, in order, the room we had was "femeli" for 4 people No. 2407 is large, but for "dwarfs" it is an attic floor, they constantly beat their heads against the ceiling, though clean and cleaned every day. At the reception desk they said that "females" are only like this and can be moved to the same one, we refused. … More ▾ We chose based on reviews, well, of course we got it. Well, in order, the room we had was "femeli" for 4 people No. 2407 is large, but for "dwarfs" it is an attic floor, they constantly beat their heads against the ceiling, though clean and cleaned every day. At the reception desk they said that "females" are only like this and can be moved to the same one, we refused.
Meals: breakfast pancakes, eggs and vegetables; lunch soup, chicken, pasta or rice and vegetables; dinner chicken, bulgur, pasta and vegetables, as well as desserts (very tasty if you catch). Fruit - watermelon. Another fun, if you get into the second building, then you have lunch and dinner last and eat only what is left of other tourists and all sorts of goodies have already been sorted out, but you will definitely get pasta and chicken. Drinks: cola, sprite juices orange, pineapple and apple, as well as a constant queue.
Territory: good big well-groomed; there are two pools, also "+". The beach is 250 meters from the hotel, very narrow, very small, the sea is cool, but this is not the merit of the hotel. Staff, well, this is of course "+". The animation was very good: water aerobics, water polo, exercises, darts and dancing in the evening.
I would go here a second time, definitely not, but to Kemer - yes.
Yes, I forgot, next to the hotel there is a travel agency "MARS TRAVEL" do not go to them, they are deceiving when you tell them that the tour did not have what they paid money for, they say that this cannot be and they will find out but do not apologize . That's probably all.
аватар grancar1
 •  traveled 3 years ago
Rating 8.0
Now in detail. We arrived at 05:30. We put on bracelets and went to the pool. Breakfast. Again the pool. Snack. Settled at 14-00 (this is indicated in the tour). Small number 1103 (next to the reception) Wi-Fi catches well. The food is fresh. (You remember that this is a 4-ka), there is a choice. Upon arrival, you are recommended to visit the dining room so that there is no queue (BUT TO WHOM DO THEY RECOMMEND IT? (((). … More ▾ Now in detail. We arrived at 05:30. We put on bracelets and went to the pool. Breakfast. Again the pool. Snack. Settled at 14-00 (this is indicated in the tour). Small number 1103 (next to the reception) Wi-Fi catches well. The food is fresh. (You remember that this is a 4-ka), there is a choice. Upon arrival, you are recommended to visit the dining room so that there is no queue (BUT TO WHOM DO THEY RECOMMEND IT? (((). It is noteworthy that the tablecloths are changed immediately, after each client, you always sit down at a clean table. We got into the days of Eid al-Adha - every dinner was festive! Cleaning the room every day - we posted a sign - cleaned twice.
About the beach: The sea is warm, deep, clean. The beach is small - but 10 steps to the left and you enter the water from the beach of the neighboring hotel, which we did. There are not enough sun loungers not only because there are few of them - many vacationers occupy tapchans both on the first row and on the 3rd... Therefore - if you want a sunbed - come at 6-6-30... The same picture near the pools - lie on top sun loungers towels - and the owners on the beach... Most of the guests are Russians, but this time there was no tagil . . The road to the beach is really a test - it passes between the Hilton and Crystal Aura hotels, which deliver everything along it... But these 150 meters are overcome daily by guests of hotels of the 2nd line. This is not a problem of the hotel, but of the city... Drinks in the bars are local, but we drank beer.
The service is more than decent. REMINDER - this is a 4-ka. If you want more - pay and you will have chocolate. Animation and entertainment did not interest us, but there was something there. We rented an electric scooter ($5 per hour) and drove around Kemer. Our departure was at 21-20, then it was rescheduled more than once, leaving at 0-30. The room was handed over at 12-00 (well, how it was handed over - I gave the key, they told me thank you and that's it). No one took off the bracelets - they left the suitcase, spent the whole day at the sea, then by the pool, had lunch and dinner... No one has ever demanded any payment for anything from us. Well trained staff. So, if you have a desire to relax without carping about trifles, then you are here. If you have any special wishes, remember - this is not a 5. . . This is not our first trip, there is something to compare with. My wife and I were satisfied.
Центральный вход Номер 1103 Пляж Восход солнца 05-40
аватар verteletskaya90
 •  traveled 3 years ago
Rating 3.0
We arrived at the hotel at 5 am, settled with indignation at 10, although the hotel was not full. The region is good 10-15 min walk to the center. The room is an ordinary small standard, cleaned every day, towels and bedding have not been changed even once in 7 days, the view from the room to the neighboring building. … More ▾ We arrived at the hotel at 5 am, settled with indignation at 10, although the hotel was not full. The region is good 10-15 min walk to the center. The room is an ordinary small standard, cleaned every day, towels and bedding have not been changed even once in 7 days, the view from the room to the neighboring building. Meals: boiled eggs for breakfast, scrambled eggs, sausages, pancakes, tomatoes, cucumbers, cereals, rice for lunch, once there was stewed potatoes, chicken, soup, vegetables, only melon from fruit, for dinner the same thing, once there was chicken with grill and incomprehensible fish (small with bones), desserts, watermelon and peaches. There is not much choice, the quality of food is so-so. The hotel area is average, the beach is on the 2nd line.
There is no animation at all, music played by the pool until 23:00. Go to the beach for 5 minutes, through an alley between 5 * hotels, where hellish stench and trash cans, the beach is small, if you take a place in the morning, it’s not a fact, there are water activities nearby, from which there is dirt in the water, the hotel has no pier, it was broken nearby from 5 *, we went to swim on the nearby beach, and since the last day this 5 * began to start work, people began to be kicked out. There is no toilet on the beach, the bar is open a couple of hours a day, they pour water and carbonated drinks, there is a lot of garbage on the beach, you can’t take hotel towels, a fine, a beach dollar a day. In general, the food is about nothing, there is no choice, the beach is small, dirty, Wi-Fi is only in the lobby, there is no animation, there is no entertainment for children, I do not recommend the hotel.
аватар larivan15
 •  traveled 3 years ago
Rating 10.0
We rested in the middle of May 2021 at the Gelidonya hotel. We liked everything. The number was 3312, this is a distant building, but absolutely everything was without problems, it was a surprise that the Internet even gets here. The windows partly overlooked the pool, when leaving the room there was a view of the beautiful mountains. … More ▾ We rested in the middle of May 2021 at the Gelidonya hotel. We liked everything. The number was 3312, this is a distant building, but absolutely everything was without problems, it was a surprise that the Internet even gets here. The windows partly overlooked the pool, when leaving the room there was a view of the beautiful mountains. The room is quite large and spacious, there are a couple of Russian channels, a balcony with chairs and a table, a wardrobe. The air conditioner cools well.
The food is good, lots of choice, everything was perfect. Drinks are always available: white and red wine, crayfish, beer, gin, various liqueurs, juices, soft drinks. The beach from the hotel is small, but there are plenty of sun loungers and awnings.
All the staff are polite, always help, prompt, they try very hard, doing their job.
In general, there are many reviews about the hotel, I agree with all the positive ones.
The only thing I want to tell a little and praise the hammam. If you have back problems, soreness, etc. , or just want to relax, I strongly recommend that you contact the specialists in the hammam at the hotel. I went there for procedures, massage is done by a doctor, a true professional in his field. In addition to massage, there are many other services. All vacationers with us were very pleased with this place. And it became much easier for me after a course of massages, it is best to take several sessions at once, the more, the cheaper : )
And special thanks to the young man who invites hotel guests to visit the hammam, he speaks Russian very well, he always told us and told us, since we were in Turkey for the first time and did not know much, he is always friendly, smiles and works almost seven days a week, such employees need to give awards
Thank you Gelidonia, would love to come back again!
аватар ota.ua1
In my opinion the hotel is very good. The room in which we were settled (room 3201) is quite decent, with three huge floor-to-ceiling windows, light and of an unusual geometric shape. There is a balcony that can be accessed from two entrances. I really liked the bathroom: stylishly decorated, on a granite pedestal with steps, the bathroom itself, a washbasin in the form of a "bowl". … More ▾ In my opinion the hotel is very good. The room in which we were settled (room 3201) is quite decent, with three huge floor-to-ceiling windows, light and of an unusual geometric shape. There is a balcony that can be accessed from two entrances. I really liked the bathroom: stylishly decorated, on a granite pedestal with steps, the bathroom itself, a washbasin in the form of a "bowl". There are also two windows, one of which is stylized as a rather large mirror. The room has a refrigerator (with 2 bottles of water), a beautiful and large armchair, a pouffe near the table with a mirror, a TV. What I liked was the moment when the lights were turned off: there are two lamps and two switches at the head of the bed - so one turns off the lamps, and the other turns off the lamp in the corridor. That is, you can lie down "in light. " Cons of the room: the presence of a door with a nearby number. The door, of course, was locked with a key (we found out this moment at the reception), but still something like that....... uncomme il faut. Although on the 3rd day we did not notice it. Due to the lockdown, the hotel is not 100% full and there are no neighbors. As for the kitchen, I can say that everything is SUPER. Very tasty, varied. The service staff is very friendly and accommodating. Just enough. From stronger drinks there is wine (red white), beer, vodka, cocktails (optional, can be fortified). On the territory there is an outdoor pool (and additionally for children). But somehow we didn’t really use it - the sea here is simply “bohemian”. I love "pebbles", so this place is for me!! ! Separately, I want to say about the massage therapist Ali - he is a mega-master of his craft. I just recommend it to everyone who planned to improve their health and "beautiful"))) . I missed the question of settling: we arrived at the hotel around 6 in the morning. We were asked to wait until 8 until a person arrives who will check us in (although according to the schedule, they should check in at 14.00). As the restaurant opened, we were immediately fed, and by 8.30 we were already settled. I had some comments about the room (the water in the bathroom did not drain well), which were immediately eliminated after the appeal. I think that the hotel and services in it absolutely correspond to the 4 stars declared. In any case, there is a desire to return here (although we still have 4 days of rest)???? . In general, in my opinion, be optimistic and enjoy life - and then rest will be successful anywhere! You can find both good and bad everywhere. The question is what to look for!
Чистейшее море (не мелкое) и прекрасные горы Отель Бассейн Сладости Ванная комната Ванная комната Вид на балкон в нашем номере
аватар rafaelka77
 •  traveled 4 years ago
Rating 9.0
They took vouchers for two for 14 days for 120.000 rubles. Very happy with EVERYTHING! In Turkey already 5 times, the first hotel where they do not take money for a more or less good room. We got 3401, I call it royal!! ! The room is large, I have never seen such a bathroom anywhere, the toilet is separate, the bathroom is on granite steps with a window on the fir trees, a sink and a large mirror immediately, it opens and a view of the mountains, that's what I understand GOOD MORNING !! ! The rooms are cleaned daily! The staff is ALL polite, friendly, will help, prompt 90% speak Russian. … More ▾ They took vouchers for two for 14 days for 120.000 rubles. Very happy with EVERYTHING! In Turkey already 5 times, the first hotel where they do not take money for a more or less good room. We got 3401, I call it royal!! ! The room is large, I have never seen such a bathroom anywhere, the toilet is separate, the bathroom is on granite steps with a window on the fir trees, a sink and a large mirror immediately, it opens and a view of the mountains, that's what I understand GOOD MORNING !! ! The rooms are cleaned daily! The staff is ALL polite, friendly, will help, prompt 90% speak Russian. The food is delicious, you definitely won’t be hungry, there are A LOT of sweets, delicious coffee, alcohol, vodka, gin, white and red wine, 5 types of liqueurs, bartenders make cocktails. On the territory, a woman makes gazlome with different fillings. Location to the center 1 km, Waikiki nearby. The sea is wonderful! A BIG THANK YOU TO EVERYONE for our great vacation!
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avatar 5087934
Or just UPI water?
11 years ago  •  1 subscriber 1 answer
avatar dedusya1956
Food, accommodation and overall experience
11 years ago  •  2 subscribers 3 answers
avatar dedusya1956
In Israel, you need to exchange $ and what is the minimum? What to take with you? What is it necessary (desirable) to buy there?
11 years ago  •  6 subscribers 9 answers
avatar omenca93
who was in this hotel? please share your impressions! is it worth going?
11 years ago  •  3 subscribers 3 answers
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Отель расположен недалеко от центра города Кемер. Построен в 1999 году, последняя реновация проведена в 2019 году. Отель подойдёт для молодёжи и семейных пар.

Location 800 м от центра г. Кемер. 54 км от аэропорта.
Description of the beach Пляж 150 м от отеля, через дорогу. Протяженность пляжа – 30 м. Вход в море – песок и галька.
  • 2nd line
  • private beach
  • pebble beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Завтрак с 07:00-10:30, обед с 12:30-14:00, ужин с 19:00-21:00, поздний ужин (суп) 22:00-23:00. Шведский стол.

Бар у бассейна: 10:00-23:00.

Бар на пляже (платно): 10:00-17:30.

Диско-бар (платно): 23:00-01:00.

Снек-бар: легкие закуски 12:00-16:00.

2 открытых бассейна (без подогрева), 350 кв.м. и 120 кв.м., часы работы 07:00-19:30.

1 крытый бассейн (без подогрева), 120 кв.м., часы работы 09:00-19:30.

  • restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • car rental
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • doctor
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
  • the hotel doesn't accommodate men without women
For kids Мини-клуб для детей 4-12 лет, работает с 09:00-17:00. 2 открытых бассейна, 1 крытый бассейн.
  • children's swimming pool
  • playground
  • kids club
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports
  • sauna/bath/hammam  FREE 
  • table tennis  FREE 
  • gym
  • water activities
  • animation
Description of rooms

Всего 221 номер в четырёх 3-этажных корпусах.

  • bath / shower
  • hair dryer
  • $
  • safe $
  • air conditioner
  • cable/satellite TV
  • phone
  • internet wi-fi (not in all rooms)
  • balcony/terrace
The address Kemer Atatürk Bulvarı 07980 Antalya / TURKEY
Phones: +90 242 814 50 42
FAQ
Какой пляж у отеля?
Отель располагается на 2-й пляжной линии. У отеля собственный галечный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Для поддержания хорошей физической формы отель предлагает посетить тренажерный зал. В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой.