We arrived at the hotel after dinner, immediately put on the bracelets and took us to the room, surprises began here... unpleasant.
They took us to the basement, where the spa is, to room 118. The first impression is a shock... how can you put people in such a place ?? ? In the basement... from the balcony a gorgeous view of the bush and two roaring air conditioners or extractor... next to the road and the stage of the amphitheater and the constantly snooping hotel staff.
There is a hole between the wall and the balcony, there is a socket at the head of the bed, you will have to sleep on it, there are no more sockets. The room is very small, in normal hotels the bathroom is of this size.
There are wires everywhere, the hair dryer is rewound with tape, there are no glasses for toothbrushes.
Soap and shampoo in the bathroom.
Naturally, we began to demand another room, to which we were told that there were no other rooms, there is an option even one floor lower, it’s just complete rubbish.
The girl from the reception, who introduced herself as Ksyusha (a deceitful and unpleasant person), swore to overpower us the next day at 9 am.
At 10:00 we approached the reception, there was already another person, introduced himself as a manager, I don’t know his name, without a badge he was, in my opinion, Ksyusha’s compatriot, Kazakh or Kyrgyz, also not very pleasant, boor).
He said that there were no rooms, he came at 13:00, just then the guide Anex tour drew himself, but we refused to return to this shed and demanded the promised number. As a result of an emotional dialogue, the room was found after 5 minutes, on the 5th floor.
This option was already better, with a huge terrace and views of the sea and mountains.
I understood, after talking with other vacationers, that many are first settled in the basement, then the test for endurance, will you stay there or get a new room. There were three people who wanted to change the room, besides us, only in one day . .
Therefore, if upon check-in you are given a key whose number starts with 1, do not even go to this basement, demand a normal number.
By the way, these receptionists, all 13 days of our vacation, did not even greet us, they were probably offended, I see this for the first time.
Therefore, the assessment of the reception staff, rooms and cleaning in the rooms is 1 out of 10.
But the food was a pleasant surprise, the restaurant is clean, the food is delicious, fresh, fruits, meat, desserts - everything is super, we were satisfied. I give 9 out of 10 for the food : )
The Turkish pizza that is baked by the pool in the afternoon is simply delicious.
Once a day ice cream at 15:00.
The kitchen and bar staff are great, thank you very much.
Cleanliness is well monitored on the territory, the cleaners work conscientiously, unlike cleaning the room).
4 minutes to the sea. Good clean toilet and shower on the beach. Nice lifeguard.
There is no alcohol on the beach, only water, yupi and a coffee machine.
There are always enough sun loungers both by the sea and by the pool, slides twice a day according to the schedule.
The music by the pool yells so that it is impossible to be, it's trash, try to take sunbeds closer to the slides, it's quieter there.
I sympathize with those who have rooms overlooking the pool.
There is no children's animation, the same three songs every day, 15 minutes no longer.
In the morning on the beach there is a semblance of yoga and aerobics in the water by the pool, in the afternoon water polo and darts.
In the evening, the show program, so-so, those who wish are taken to a club in Kemer.
Free wifi is terrible.
Excursions were taken from the guys on the way to the beach, as a bonus, they share their Wi-Fi : ), which works very well, even got us to the balcony.
In general, the hotel is normal, the beach is good, the kitchen.
For 13 days we got used to it, I didn’t want to leave. )
A huge minus is the rooms and the staff at the reception, in the person of Ksyusha and the nameless manager. )))
The staff is pleasant, responsive. Any request received an immediate response. The cuisine is delicious, varied: meat (chicken, lamb, beef) in different variations, vegetables as well. The fish was once every 6 days. For those who love sweets, this is heaven. The bar near the pool gives french fries, hamburgers, ice cream, a variety of drinks, cocktails, beer, without restrictions. You can eat at least the whole day from 8 to 22.00. There is brilliance in the dining room: the tablecloths are spotless, the dishes are polished, the cleaning is constant. Guys waiters oboyashechki: friendly, polite... The owner was always in the hotel, a nice man. He always said hello, asked how you were doing, whether you liked everything, what was missing... Go to the sea for 4-5 minutes. Pebble beach. There is a bar (non-alcoholic). Sun loungers, mattresses, umbrellas - all for free.
Separately, I want to highlight the massage - this is a divine pleasure, Mukhamed, thank you very much - you are a super professional. We made friends with many people and did not want to leave at all. I definitely recommend this hotel! And I will definitely go back there.
We were put in a room in a utility room on the ground floor, when we opened the balcony there a bush grew right on the balcony. When we approached the reception, we were told that milk the morning when the administrator comes.
The room is dirty, dirty ear sticks, towels with stains.
Next, we decided to go to the sea, to the beach that is at the hotel, and breathe in the sea air, as the room is terribly dusty, the air conditioners are clogged with dust. On the beach, a security guard came up to us and said rudely get out of here. The beach is open until 7 pm, and behaved aggressively.
The administration doesn't care about anything.
Internet is paid.
Water is given to one person per hand.
greed. . .
But the worst thing was when we left for the airport at night, lunch boxes were already folded for us, upon arrival at the airport we opened them for breakfast, and there was bread that bloomed, an uncut cucumber, a whole tomato, and butter.
Naturally, we didn't eat it and had to throw it away. Post a photo of the lunch box after the review.
The only thing I want to say is thanks to the waiters who work in this hotel, they made a little positive in this Istambul beach hotel.
I liked everything! And if someone did not like how they feed there, I have a question, what do you eat at home? Lobsters probably every day? There was meat, there was chicken, there were a lot of salads and desserts! puree soup is also very tasty, tomatoes, cucumbers, both fresh and pickled, all kinds of jams and all kinds of peanut and chocolate paste, fresh crispy bread, coffee from a coffee machine...
Yes, this is not a super modern hotel, but sorry, and the ticket is not for hundreds of thousands, we generally took a burning one for 14.000 per person) For this money we got a good double room with a good repair, maybe if we climbed the floor on all fours and we looked under the shower room and found something, but we came to relax, not to swear!
Animators are cool, unobtrusive, all day long on the beach, in the pool, and with children, and at the disco.
Boys in white shirts with bow ties) you don’t have time to put a glass or an empty plate, they immediately run to clean it, wipe it off.
Conder worked, water is both hot and cold, the view from the window to the mountains is just super, balcony)
Beer is normal, cold) and a slide in the pool, the area is very small, but cozy and they try to ennoble and palm trees grow and a gazebo in the greenery...
We celebrated our birthday there, they congratulated us and helped deliver a bouquet of fresh flowers, champagne in the morning, and in the evening they gave us a big cocktail with a candle)
I don't know what else people want. . .
The service and facilities at the hotel certainly leave a lot to be desired. The territory is small. There is 1 large pool with a depth of 1.5 meters and a children's pool, but it is tiny, probably for very small children. Around the pools are sun loungers with mattresses. There is a waterslide adjoining the large main pool which is not open all day. There is a summer playground, there is a restaurant. You can eat there and there. The food is tasty. The menu is varied. You will never leave hungry there. The bar is open from 10 am to 10 pm, where you can take an unlimited amount of alcoholic drinks for free. Only Perge beer and Gin and tonic seemed tasty, white and red wine was terrible (more like the cheapest package table). There were also other drinks, but they are for a fee (beer $ 3). And after 10 pm, and free drinks began to be poured only for money.
There is a stage, animators are working. Periodically include music. Come up with entertainment for guests, but not too varied. Basically for the pool this is water polo, on the beach - volleyball. After 20-00 various competitions, including for children. After 23-00 animators gathered everyone and went to a nightclub. I liked the animation in general. The guys tried. They are a solid 5.
Didn't like the room because of old furniture, hard uncomfortable pillows, and loud noise on the floor. (Drunken screaming neighbors were often heard at night). The bathroom is very cramped. Shampoo and soap put tiny. The air conditioning in the room was good and worked well. The room was constantly cleaned. They brought clean towels, but not always in the right amount. A couple of times they left one towel for two, which put us at a loss =).
The staff is half Russian speaking, pleasant and smiling =))). The hotel offers various services. Basically, this is a Turkish hammam ($ 8 for 45 minutes) with various spa treatments, massages (also for a fee). They offer to smoke a hookah, also for money. In general, if you want a quiet budget holiday, and you are more interested in the beach and walks than sitting in the hotel itself throughout the rest, then you are here, in Blauhimmel =).