I will try to tell you briefly about everything.
I'll start with the pros:
The hotel is clean from the reception to the beach.
Very beautiful green territory, you pay for one hotel and you can also use the Mamluk, it is even more beautiful there.
Children are happy with the water park, and adults will also be interested in a ride.
Meals: not a very large selection, but everything is delicious, well, there is always fish and meat, for fruits - persimmons, guava, oranges, dates, apples, bananas, grapes, pomegranates, melons.
Liked the a la carte restaurants.
Number: we are not bad in building 10 near the water park, Junior suite room, two rooms, children have their own bathroom, TV, spacious room.
Animation: very good, funny guys, yoga, aqua aerobics, step aerobics, dancing, volleyball, archery. . . a lot of things.
Beach: a nice big beach, there are enough sun loungers for everyone, there are two bars, near the Garden and the Mamluk.
Sea: a good gentle entry, who with children is very comfortable.
The hotel has an excellent location, within walking distance of the Senzo Mall shopping center, we walked 10-15 minutes.
In my opinion, the cons are:
When you want to see the underwater world, you need to go to the end of the pier, there is a bit of a half-dead reef and you will see fish there, but there is only one descent and there is always a line of those who want to go down and who want to get out already, I won’t say that this is a direct disaster, but a little bit uncomfortable.
Well, the room has very old furniture, it didn’t affect my rest in any way, but it’s just the fact that it’s time for the hotel to do a little renovation in the rooms.
I recommend this hotel to couples and young people! Have you returned yet? Yes with pleasure.
Crystal entered the territory only on the penultimate day of rest, I recommend visiting it, there are cool pools. Satisfied with the food, breakfast is monotonous, but at lunch for dinner there was always chicken, veal, fish and sometimes seafood, sometimes lunch and dinner in Mamluk, there is better service and a little more varied food.
Local alcohol, all as always in Egypt, there are small queues on the beach, bartenders make a variety of cocktails on request. Every day and every day on the bed we were left to clean some new animal from towels. We left at 13:00, we cut the bracelets ourselves at home. If the price for the hotel is the norm, I will be happy to return.
- Settlement:
arrived at 9, settled at 13-00 (dollars did not help).
They gave me an old number. He asked to change, they asked what he didn’t like, but these are separate beds, mold, a non-working lamp, the shower turns on every other time, the safe did not work. They said there are no free rooms, but everything will be eliminated by the evening. Came in the evening and nothing has changed.
In the evening, I immediately took a picture, left a review on tripadvisor and notified the hotel about it via direct and messenger.
At 9 am everyone already contacted me. and a guide, and somehow the main receptionist and a girl who is responsible for the guests. At 12 I already lived in a brand new room, clean and with everything working. In general, mixed feelings, if he had not finished living, he would have lived in a barn.
- Nutrition:
Compared to the network, coral is worse.
not hungry, the food was, but everything is the same. only soups differ during the day and in the evening, the main meat and fish.
ShrimpsCrabs - every other day. Fish - every day. Grill every day.
Fruits - watermelon, melon, peaches, apples, grapes, figs.
In general, not hungry but not wow. I'm talking about the main restaurant.
In addition, there are a lot of things to eat throughout the day in different locations (and pancakes with a bunch of toppings and desserts and shawarma, french fries, burgers). From wishes - to improve the main restaurant.
- Territory - everything is OK, clean, spacious. you can walk in sunrise and mamluk. Close to senzomol and lots of little shops
- The sea is ideal for children. For adults - I'm 1.9m after passing 20 meters will be up to the neck. There are no fish. There is a pontoon, but there are not very many fish there either. We went more for the kids and not for ourselves (kids 3 and 7) the beach is perfect.
Sunbeds - you will always lie down on the second third line (this is 5-10 meters from the sea), you will never lie down on the first line (if you don’t take it from the night)
So the verdict is:
Territory - 10
Rooms - 5 (half new, half old). If you are brought to the blue doors - the number is new, to the brown ones - the old one.
Meals - 7
Sea - 10 for families with children, 6 for adults.
Food in restaurants is not suitable for consumption. If you want to eat deliciously or are looking for children's dishes, or maybe you want fruits, or maybe look also berries... well, or just plain porridge, then you generally need to bypass this place. It's amazing how tasty you can cook. It would seem, well, put the fish in the pan and fry! But no, they manage to spoil it beyond recognition. Seafood is prepared by mixing the whole pile in a pan and falling out in portions to your plate. As a result, you get porridge from someone's mustache mixed with paws, bones, etc. looks disgusting, tastes the same. Whatever you decide to taste and in what place, you will have to stand in line. For a meal, you will stand in lines longer than you eat. People all the time swore with the cooks that everything was burnt and the wait was long.
We had to go to the store and eat food from the hypermarket in the room and this is in a 5 star hotel. The weather at this time is the most optimal, in my opinion. It's consistently warm and not hot yet. The water in the sea is also quite warm. It is a pity that in order to enjoy the sea, you first have to fight on the beach for sunbeds, which have been occupied since yesterday by useless towels.
Sports and dance events take place on the beach. The animators work very hard and they succeed. Separately, I would like to note the children's animators Sasha and Yulia. You can immediately see when people love children and their work - it's about them. A week has passed since the vacation, and every day the daughters sing their songs and dance the dances they taught.
The hotel grounds are beautiful and well maintained. There is a horse and a camel for those who like to ride. The eldest daughter liked the water park, the staff in it are friendly. I made a lot of videos showing the appalling state of the hotel, I'll send it if anyone wants to see it.
The second time there were some disadvantages, so the rating is lower. Cons: cleaning in the rooms is very bad, you need to look for a cleaner, he doesn’t really want to work, he had to call the reception for clean towels; there are more lines in the dining room, especially for pasta and salads, since the chef at the distribution is not in a hurry. Canteen staff needs work. I also wish the dishes were washed more carefully.
There were a lot of people in May autumn, not a single free sunbed on the beach, at 5-6 in the morning the first row was already occupied.
Now about the pros: beautiful territory, high-quality food, pleasant attitude of the staff (the bracelet is immediately put on, even if breakfast is not paid) and is not removed even after the room is rented out; nice sandy beach for kids, beautiful pier and fish.
Special thanks to the guide Coral Wael, attentive, constantly in touch, helps to resolve any issues.
I think the third time again here.
When it became a question of settling in the morning upon arrival - closer to the sea - $ - officially by check - "not a question. " Building 5.1st floor - almost access to the beach. It may be expensive, but we love the sound of the sea in the morning - you can't argue with that. . .
The room - not yet killed after repair, is not bad - they learned to do painting work not with a glove, but with spatulas, painting is on a level, furniture is not killed, sockets, however, only 2 - for 4 people, not enough for exercises at night, but that's "so"...
Cleaning - this is where the first minus "got out"... On the first day before going to bed, I had to call the room service to replace the children's beds - the bunk bed was clearly deprived of attention during cleaning - "bruising", specks and hair were striking with the naked eye !! ! Although in the future the cleaning of the room was not particularly pleasing, regardless of the amount of tips left ($ 1.2, 3.5), i. е. the dust remained - only the "finticluses" on the bed changed: for 1 - just covered it, for 2 - an elephant, 3 (more precisely, a pack of Marlboro) - put the normal amount of shampoo, gel, lotion, $ 5 - on the daughter's DR "bungled" the composition from the heart, swans and cake (although the little one immediately asked: is it a cake or "kakunya" !!! ). The pollen and juice from the flowers pretty well painted the blankets - well, again - "that's it... "
The food - if you do not pay attention to the monotony - is quite decent. Once every 3-4 days, the already familiar taste of some dish may be “not at all the same” - it seems that the chef has taken a day off, preparing a cook (noted on goulash, falafel). Fish - every day (but delicious - after three), for 10 days there were crabs. From fruits - a lot of apples, melon (unripe), guava, dates, once there was a strawberry (oak) Fruit salads and yogurts from the same.
The children were happy with sweets and pastries.
Ala cards - were in the eastern, Asian (Mamluk), Mexican (Mamluk). I liked the first two. Recording through the terminal near the reception, through the site and could not find a reservation.
The sea - the sunset is gentle, smooth. Although they say that you can do it without shoes, I do not recommend it. Something stung my wife in the foot - for several hours it "burned with fire", the whistling security guard from the tower saw the situation, but did not come up. I came across a decent stingray almost under the shore, found Murex.
At the end of the pier there are the remains of a reef, small colonies of hedgehogs, a few fish - surgeons, squirrels, perches. In the mornings at low tide along the pier you can see a small snowy moray eel, and near the yachts under the pier - twice I saw a small barracuda, two lionfish often imposingly chase after shoals of sprat. At the very end of the pier, you can watch the meter-long garfish behind the yachts.
But if anyone needs underwater impressions, they need to go further south. . .
Territory - just "in moderation". Not huge, but not small, well-groomed. You can use the neighboring Mamluk and Sunrise Crystal. Worth a walk.
Animation - "so-so" - on the beach - a sad story about yoga, volleyball, questions about the impression of the hotel and room number. They are especially "stupid" when they are put in the canteen in the morning to watch the distance between people in line for an omelet !! ! Respect here - in this area, "particularly gifted" animators should be given Oscars - they don’t climb on men with stupid prejudices, but a prayer service was read twice to the wife and 15-year-old daughter that they do not keep their distance. For this part, it’s a complete madhouse, especially when you consider that almost all the staff are either without masks or with half-masks, and there are much more queues at lunch and dinner! Although... March 14, when the "serious aunt" went to check - it doesn't count. This Sunday everything was exemplary!! ! Well done!!!
Another of the "global" minuses in the main restaurant - you can't see the work of the team - you give a dollar - it seems that the one who immediately received it "hany" for himself and is "lost" somewhere. With children - separate! If some waiters still notice them and "flirt", then those who are on the distribution are completely ignored. They stupidly do not see children in line with a plate (or do not want to see). A special hello to pasta, salad bowl - if possible, I would have fired without remorse. It's kind of "very sad".
Of the big pluses - honesty. Left the child on the beach phone - "sowed. " The cleaner handed it over to security, after a short check they returned it.
P. S. Like everywhere else, Egi has its pros and cons. It takes both. I think the rating is a little high - there is something to work on. I deliberately underestimate the estimate - I think you have enough "good appraisers", trim it...
1. We arrived at the hotel at 10 am. We were seated immediately in the room.
2. The territory of a large hotel, a lot of greenery, a large beach, entry into the sea from the beach, a large pier.
3. Service at the level.
4. Food. The chefs provide the food themselves. Fruit, seafood, meat, yogurt, etc.
5. Animation is active. Many different entertainments: yoga, stretching, step aerobics, aqua gym, zumba. You can walk to the territory of the neighboring 2 hotels. I wish the hotel good customers.
The area is beautiful, quite a decent size. And if you consider that hotel guests can use the infrastructure of sister neighboring hotels, then it can be said to be huge. Everything is neat, clean and green.
There are many things for children: playgrounds, swimming pools, a water park, children's animation, a beach. The beach is very cool, large, excellent entry into the water. The depth is not far. The bottom is good, but there are pebbles. This is not a lagoon enclosed by a net, but an open sea, you can meet various marine life (lionfish, surgeons and hedgehogs met). We are adults, we didn’t use corals ourselves, but a child, yes, you never know...
The beach is clean, the workers constantly clean something, keep order. There is enough space for everyone, there were enough free sunbeds. Toilet and shower are available.
The food suited us perfectly, even the picky daughter ate a lot of things and agreed to try it) although at home... In general, everything was enough, we were not disappointed. In addition to the main there is a la carte and snacks. Although the buffet, they put food on the cook's plate. Unusual, but not annoying. The service is mostly friendly, no complaints. Always several types of meat, incl. grill, fish every day, seafood was also. Soups, side dishes, fresh and cooked vegetables, cuts, fruits and desserts, incl. jelly. Breakfast is standard, the choice is much more than at home, no matter what anyone says.
Animation was only interested in the form of a children's program, they did not take part in an active adult, but there is a program, the guys are constantly inviting, but in general there was enough entertainment in the form of water slides and the sea. And we were also on a cool excursion to El Gouna, the program was thought out to the smallest detail, and on a boat along the canals of the "Egyptian Venice", dolphins, a bathyscaphe, snorkeling and an excellent lunch with seafood. The child is delighted, so are we. Ordered in tibaturkom. They chose the one they liked, contacted the organizer, paid after the fact.
The staff is responsive, they try to help in solving problems, there is feedback. The daughter has always received a lot of attention, little children will not be deprived of attention)
The hotel is not cheap, but it justifies its price. We really enjoyed it, had a great time, thank you all, would return to one of the three from this chain. Recommended!