When we got to our room, we were very surprised. Clean, beautiful, spacious! We were given a family room (2 adults + 1 child), although we had a reservation for the usual standard for two.
Kitchen. Yes, the food every day is a bit monotonous, but it is so tasty that I had to run for the supplement!
And the desserts. . . they were just incredible! (In the previous 5 * hotel, we were fed not so tasty).
Animation is a separate huge plus! Both girls and boys are super fun and active.
Even the guests of the hotel are simple, funny people, without extra sidelong glances, they had fun with us and the animators.
Room cleaning was daily. Changed towels, added shampoos, replenished mini bar (it only had water).
Bar. Delicious cocktails, which is not typical for Turkey! The bartenders are pleasant, with a smile on their face and a bunch of jokes on their tongue.
The staff were all smiling, except for the receptionist.
If you don't know Turkish, don't worry. Everyone speaks excellent English and some even Russian.
We were extremely pleased! Have an active and fun holiday!
We hope to return there many times!
The meeting party MTS. from the good - a clear transfer. everything. the good is over. the goal of the guides is to sell you tours 2 times more expensive. all. I calmly went to Ephesus on an excursion bought from the hotel, saved $ 18 and was very pleased. everything is just as clear, in Russian and without deception. The guide diligently wrote down any other questions. She probably collects them. some things put to us from the hotel, I told the guide. and, and the coolest thing, during the holidays there was a DR. They told everyone 100 times. They wrote. the first time they didn't even bring a postcard. this is the first time in my 20 years of travel experience
Settlement - remember that this is Turkey. of course, initially the room was not very clean and renovated (torn curtains, hair on the floor, old furniture) and small, very small. very small. when there are three beds, you can only walk along the wall. but the shower was big) you can sleep in the shower for someone))) they changed it in the morning, but with difficulty. the guide said that they changed it only because the bed did not match. they changed it, and okay. terrible pillows, stone. I remember Cyprus and Spain with their comfortable feather beds and cry. I slept on a blanket for 10 nights.
Food - the main problem is dirty dishes. especially appliances. drinking-upi. and very tasteless. We drank water. by food. On the 7th day we hardly ate. there are two days on Wednesdays, when the sea bream. the rest of the time is chicken. probably the chef is writing a book "1000 chicken dishes" and we tried half of it . . 1 time was pork, 2 times beef. breakfast - yogurt, eggs, local sausages. the child took pancakes. Lots of cheese but very salty. all 11 days the breakfast is the same. lunches - we remember the chef-writer and his love for chicken. dinners, you won’t be hungry, but don’t expect frills. we enjoyed it on Wednesdays, and the moussaka was delicious 1 time. sweets - it's not so sad here. with nuts and baklava are delicious. It’s difficult to find a place in a restaurant. Then decide whether you eat deliciously at first, but in the crowd, or freely, towards the end, you eat what’s left. alcohol is local, but not terrible. you can drink.
Staff - smiling bartenders, some. and the waiters a couple of times who serve the tables. The rest diligently pretend that they do not understand English, knowing this in advance (do not forget that this is Turkey), the Russian-Turkish translator downloaded. gave a Turkish translation to read, they pretended that they read and did not understand. Therefore, we are preparing that you solve all the problems yourself.
Animation - children's - drawing T-shirts for as much as 7 euros. You should have seen these T-shirts... this is a terrible synthetic. but the child tuned in, paid. all. maybe there was something else, but probably where we were. although it’s strange that nothing interesting happened in 11 days. but there’s a bonus from the hotel - there are trampolines and a small children’s center with attractions. a decent replacement. aqua aerobics and just aerobics, archery. rather weak.
Cleaning - the bed was cleaned, changed 2 times. half-sand is always, in my opinion the floor was never washed. but the eldest in the corridor helped open the door once. another national feature of the hotel is that the electric keys are cut down and you have to go to change it. a trifle, but unpleasant
PROBLEM, which kapets is so unpleasant - elevators. It's terrible. 2 small ones, for 4 people. 6th floor. in short, pump up your legs.
The location is a plus. the nicest. the sea is 2 minutes, everyone's favorite AVM complex is 7-10 minutes at a slow pace, the dolmush stop is across the road, it will take you to the city in 20 minutes.
Conclusion - not 4 * uniquely. For a weekend or a day for 4, it may still be, but no more. And the service is definitely overpriced!
It was very close to the sea, you didn't have to go far, the sea was clean and good.
Cool beach Weddings were sometimes held on the territory of the hotel, but it did not live, sometimes it was interesting to look at their culture and customs. It was very convenient that the hotel itself was in the city, and leaving the hotel, after 5 minutes, we got to the mall, you could say, a shopping town. There were modern boutiques: ltb, mango, LC Waikiki, Turkish shops, you could buy there, there is no deception, and the quality is good, and the prices, in principle, there you could sit in a cafe. Taxi cost, it seems 8 dollars and you could get to the center, a taxi is 5 minutes, in the center you could walk, there is a promenade, a fish market, there is a cafe where you choose fish, you could eat, looking at the sea, the city miracles. We were on excursions - Safari and hammam. But we did not like the guide, her name was Elina, from the Annex Tour.
We did not like her at all, because she did not behave correctly in relation to tourists, did not help, but just wanted to earn as much as possible. We wanted to go on an excursion, but the guide did not record us, then told us to choose another excursion, because there was no group. Then something else. Yes, day after day I turned over these tours, as a result, we found a company near the hotel and with them already went on the tours we wanted. The guide said that she would not return the money we paid for the tour, for which she herself did not enroll us, and we have to choose one of the other options, so we went to the hammam. , The difference in value, there is about $ 30, she returned to us, but we wrote to her, she pulled to the last, and at the very end returned. If we hadn't reminded her of this, she wouldn't have mentioned it. In general, the hotel corresponds to 4 * completely.
Territory. I usually rested in hotels with a fairly large (50.000-90.000 sq. m. ) territory. But it turned out that 20.000 sq. m. - it is very convenient when everything is practically at hand, but at the same time no one is sitting on your neck. Comfort and space at the same time. There are enough sun loungers on the beach (it makes no sense to run around and never dawn to occupy them). There is a large green lawn with pines and palm trees, where you can also sunbathe.
Nutrition. The food is varied and the dishes change. Only for breakfast, the set of dishes is the same, but you can simply alternate (pancakes, cereal with milk, milk porridge, fried eggs, boiled for 3 and 5 minutes, scrambled eggs, vegetables). There are no problems with feeding children at all, because. you can find an alternative to any dish (meat is spicy and not, stewed, grilled, in sauce). Staying hungry is definitely not realistic. I didn’t take my kids to the restaurant at lunchtime. I took them food in the mini-club. There, at 12-00, they brought exactly the children's menu (rice, french fries, pasta, fried fish, meat, meatballs). So there are no problems with baby food either. Actually there is food all day long. Breakfast is over, second breakfast has begun, after 2 hours snack bars (french fries, hamburgers, pizza, pies, etc. ) open near the pool and on the beach. Parallel lunch. Lunch is over - the snack bar continues to work, from 13-00 to 16-30 they bake cakes with cheese or sugar. expanse for those who love to eat.
On the beach there is a point with water activities.
Swimming pools: main, lateral with a jacuzzi near the rooms, paddling pool, children's pool, with water slides. Near the pool with water slides, when the slides are on, there is always an observer who regulates the safety of rolling down the slides. The water in the pool is clean. Water samples are taken daily and cleaned and disinfected. I want to note that for me personally, the pool at the resort is a taboo (as a place where infections accumulate). But in this hotel, I was calm for the children and I also swam in each of the suitable pools.
Entertainment. There is a hammam, a spa center. Animation from 10-00 (they speak all languages except Russian). For children - mini-club, trampoline for 8 people (free of charge), pony (free of charge), mini-golf, big chess, tennis court, basketball court, volleyball court.
Bottom line: the hotel exceeded expectations, impressed with its cleanliness and the attitude of the staff. No one speaks Russian, but you can speak English fluently. If you have a problem with languages, then the hotel guide will help you resolve all issues. We had the host party MTS, guide Tatyana. Always in touch, issues were resolved in one moment. My children are delighted. There are no questions about nutrition (if you do not often take into account the queues for certain dishes))). But I never stood in lines, you could always take something to eat at an alternative (where there is no queue). By the way, queues at the restaurant are an indicator of a decent hotel that is in demand among vacationers.
Also, take note, do not take dollars, but euros. The prices there are indicated in euros, and it is profitable to buy either in euros or in lira. In any case, any currency can be changed at the reception at the same rate as in the city. If you do not plan to change a lot of money, then take small banknotes, because if you want to change a large banknote partially, then they do not give change in foreign currency.
Feel free to go to this hotel. He is a solid four. Believe me, I have something to compare. )))
P. S. families with babies - cots are provided in the rooms and there is a shop on the territory where you can rent a stroller (even for twins) for rent.
ALL HAVE A GOOD REST!!! !
We were put in a room with a sea view. So, to see "this view" it was necessary to bend well. The windows looked out onto the pool, which has music during the day (when the children sleep), until 00.10, and the surrounding area. When asked to move us, since we paid for the "sea view", we were told that this is the "view".
The room turned out to be so-so. Old plumbing, uncomfortable pillows, rusty hangers and railings. But the air conditioner worked, lighting in different variations, sliding doors. There is also a telephone in the toilet, which, apparently, took into account the possibility of getting stuck "there" after such a meal.
Now about food. It's different, you can't argue with that. They serve 3 types of ice cream from 13 to 00.00, from 13 to 16.30 like pizza, french fries, like hamburgers and Turkish flatbread. I liked these cakes the most, they are baked near the pool by a local resident. Meals at the restaurant... nah... In the morning, scrambled eggs, boiled eggs, pancakes, cereal, cheese and buns, local yogurt that resembles yogurt, terrible sausages! Sometimes you can find dried apricots. . . And so every morning. After breakfast until 12 there is no possibility to have a bite, which is very inconvenient for children. At 12, a children's kitchen opens, where children are fed chicken from the common kitchen and it is impossible for children to eat it! french fries, rice and some vegetables, more often carrots and tomatoes. Lunch... Another test for the stomach. There is an abundance of deep-fried food, peppered meat so much that you cannot swallow it without water, some will find stewed vegetables tasty, rarely breaded fish, a lot of fresh and not very vegetables. Soups are our salvation, sometimes they were very worthy. And a lot of cakes, pies and local sweets (for an amateur).
Finally, dinner. . . My favorite meal of the day. 5 days a week they cook pasta for each individually, however, this breeds a queue, but it is very tasty! On Thursdays we grilled fish and tried to make sushi.
From fruits we were offered watermelons, plums, oranges and apples. Once there were peaches and a couple of times pears... From drinks: similar to Upi, coffee in the machine, water and tea. There was cocoa in the machine for the kids. Alcohol is local.
In general, you will not stay hungry, but the consequences can be different... It is difficult for children to choose something harmless, not to mention useful. There were few fruits, there were no juices at all.
Kids club. . . Don't rely on it too much. There are few activities for children, the animators do not speak Russian. A couple of times a week we rode ponies, played mini-golf, and did exercises. What was very offended was that the "local" (Turks, Bulgarians and Romanians) children were given more attention, in some places they did not even notice the "bright" children.
Sea... The entrance to the sea is gentle, a few pebbles, algae in windy weather. Sunbeds by the sea are also enough with a margin. Sometimes locals come to the beach and behave like owners.
At the pool, sun loungers must be borrowed in the morning, but this is not a fact that some resting Turks and Romanians will not fit in this place. The "law" is not written to them. The children really liked the pools with slides, convenient for very young children, a separate one for older children, etc.
hamam and sauna worked from 9 to 18, but not always hot.
This hotel reduced prices for Turks so there were sooo many of them like ants. They behaved in a businesslike way, like the Romanians, which is very unpleasant. There were almost no Europeans.
The hotel was full on our dates and the room could not be extended before departure.
Cleaning. If you do not put a dollar, then the cleaning will be weak.
Animation for adults was good: water polo, archery, aqua aerobics, show program in the evening, etc.
Once a week you could go to a restaurant by the beach. Snacks are brought by themselves, you can choose hot. Let's just say that the steaks and fish want to be better, and you have nothing to lose, except for a common dinner, if you don't get there.
The location of the hotel was a plus: 1 minute to the sea with a children's step, a green area with a playground, close to a market and a shopping center with a hypermarket, so that children could buy both juices and fruits.
Unstable weather fell on our dates, the leisure time spent within the walls of the hotel had to be organized by ourselves.
What is very upsetting is that there is no smoking-free zone. "Local" vacationers smoked even at the playground. Our requests not to smoke at least near the children were ridiculed and refused.
As a result, we get, food and drinks are below average, rooms are average, staff work is average, animation is average, the pool with slides is good, very noisy from 10 to 00.10, the location is convenient, the Internet is only on the ground floor and it’s not the fastest, but in the evening it generally hung out , the contingent visiting this hotel is a horror, people who do not know the limits of decency.
Would we still go there? - Not. Would we recommend this hotel for families with children? - No.
This vacation left not very pleasant memories and taught me to choose a hotel in the future not according to the recommendations of a travel agency, but according to the reviews of vacationers (although it was not without it).
Special thanks to MTS-tour, they took us to the check-in desk and helped to get a seat at will.
The territory of the hotel is good, a lot of greenery. The pools are clean. What is unpleasant - the toilet near the pool is similar in aromas to the station.
The beach is all-inclusive, but you need to take a place at 7-8 in the morning, as there are very few of them.
As for food. . . You can eat many times. Breakfast, lunch, dinner, soup at night. In addition, after dinner, burgers, french fries, and tortillas are served near the pool. Separately for children, they offer food in the kids club, but do not expect to feed a small child (again, french fries, chops, cucumbers, tomatoes). My daughter ate there only matzah (similar to cottage cheese).
In the main restaurant breakfast is always the same (sausages and french fries, scrambled eggs, boiled eggs, sandwiches, cereal with milk).
Lunch and dinner are very varied. Lots of meat, especially chicken, salads, side dishes. Three cakes, cakes and countless. Few fish, but present. There wasn't much fruit. Watermelon, maybe. Plums are green, peaches too. There are many apples.
For children, I especially praise mashed soups for lunch (tomato, pea, vegetable, rice).
As for entertainment, the program is modest, but present. Every evening a disco for children, then a show for adults. By the way, who does not like noise, cross out this hotel right away! Music rumbles until 00:00-00:15! And the closed balcony with air conditioning does not help!
Moreover, weddings were held on Saturday and Sunday with their own music!
What I especially liked: water gymnastics in the pool, ponies on weekends (the child is delighted with walking on it), lunches and dinners are very hearty. I also learned how to shoot a bow.
What I didn't like: bathrooms are very broken; if you want something, you need to seek at the reception all the time; you have to run to take a place by the pool and on the beach; The coffee machines are disgusting.
By the way, those who have a rest for more than 7 nights have the opportunity to dine at the Sunset restaurant right on the seashore. But, alas, none of the five people in our family liked the food there. The steak looked like a semi-finished product, the fish was undercooked, and the meatballs were very salty. Let's go back to the main restaurant for dinner!
Here is approximately such a hotel Batihan. Cracked walls and battle bathrooms blend strangely with the clean outdoor area; great beach holiday ruined by terrible juices and coffee. In general, continuous contradictions!
Who is not used to traveling in 5 *, who has every penny in his account, and who can close his eyes to a huge number of minuses, you can safely order a tour.
We rested in August 2017. The flight was in the evening, the plane arrived in Izmir at 19.00, we were at the hotel at 22:30. At the entrance to the hotel, Natalya met us, helped all the guests to check in, and was able to organize a light dinner for us in the restaurant. Unfortunately, no one speaks or understands Russian in the hotel, Natalya was our salvation.
We settled in a new building on the 5th floor, overlooking the pool, the amphitheater and the sea. At first it was impossible to rest because of the noise and rumble! Music thundered not only from the amphitheater during shows, but also from weddings (which are held at the hotel from Friday to Sunday)! But by the end of the holiday you get used to the noise and everything is perceived differently. The food at the hotel is varied, especially for lunch and dinner, I really liked it! The hotel area is not large, there are three swimming pools, slides for children (which work on time)! The beach is sandy, very convenient entry into the sea for children, in the afternoon the sea was stormy. There are enough sunbeds on the beach, coming at 11 o'clock you can easily find a couple of sunbeds! Refrigerators with water are located throughout the hotel, which is very convenient!
The worst disappointment about this hotel was theft!!! ! Take care of your money, money was stolen from us twice during the last three days of our stay at the hotel !! ! If the first time it was 20 lira, which was pulled out of a purse lying on an armchair, then the second time it was 50 euros!! ! The hotel representative promised to conduct a trial and return the money, but unfortunately after a month, not a word from the hotel!!!
The desire to return to this hotel will never appear again!