Terrible service

Written: 9 may 2011
Travel time: 7 — 8 may 2011
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 3.0
Cleanliness: 7.0
Food: 4.0
Amenities: 4.0
We went to Finland for the weekend on the Kauvola-Kotka-Hamina route for 2 days. Overnight stay was offered at this hotel. Communication of the staff in Russian, because the hotel was bought by Muscovites. Accordingly, the service is Russian. The hotel is one storey. In the center is a hall with a reception, to the left and to the right are the rooms. The rooms are normal with a TV, although our programs are only TNT. The remaining 2 programs are in Finnish. The restaurant is decent. One course dinner with wine around 20 euros. So the stylization of the restaurant as a biker club, praised by the guide, did not impress at all. And it didn't blow my mind. From 9 pm there is a disco where five teenagers hang out and until 3 am there is a terrible heavy music that makes it difficult to sleep. Breakfast, included in the price of accommodation, was poorer than anywhere else: thin slices of sausage and cheese, cereal, cold milk, coffee, tea bags. We asked to fry scrambled eggs or boil eggs, we were refused. Bread was reported only after increased demands. There were 5 lemon buns for a group of 15 people. Who did not have time, he did not eat. The girl who reported the bread said that our problems are none of her business. . So, they left there sleepy, angry and hungry. If anyone wants to go to Kotka, I advise you to stay at the Sokos hotel. Everything is 5 points for the same money.
Translated automatically from Russian. View original
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