Playa De La Arena 4*– Reviews

8
Rating 8.010
based on
8 reviews
№12 in the hotel rating Tenerife
7.0 Rooms
7.0 Service
7.0 Cleanliness
8.3 Food
9.7 Amenities
Opened in the spring of 2000, this state of the art 4 star hotel is located in one of the most beautiful parts of Tenerife. A small but very cozy settlement in the west of the island, better known to tourists as Los Gigantes, attracts those who want to enjoy the peace and beauty of these places. At the same time, connected by a line of private apartments and hotels, the settlements of Los Gigates, Puerto Santiago and La Arena are not a lost world. Here, vacationers also expect promenades with a lot of bars and restaurants, supermarkets and boutiques. Las Americas can be reached in half an hour by car.More →
аватар zanna-banana
 •  traveled 11 years ago
Rating 8.0
The hotel is very beautiful, a lot of greenery (especially surprised in the conditions of "modest" vegetation in the south!!! ) not only at the reception, but also on area around the pool. There is a water slide for children. Artificial waterfall. Good restaurant, animation, good interiors. As correctly written in all the reviews - a very strong four. … More ▾ The hotel is very beautiful, a lot of greenery (especially surprised in the conditions of "modest" vegetation in the south!!! ) not only at the reception, but also on
area around the pool. There is a water slide for children. Artificial waterfall. Good restaurant, animation, good interiors. As correctly written in all the reviews - a very strong four.

A slight embarrassment was caused by the fact that no one at the reception desk spoke Russian (although they read that Russian-language services are developing with might and main in Tenerife). But it was resolved on the very first day on the way to the beach: our attentive and curious look was attracted by a sign in Russian.
Directly opposite the beach there is a bureau selling excursions and tickets to all kinds of parks, the prices there are half as much! Russian employees work there, very friendly, patient and professional, they helped us choose excursions and trips that were interesting for us and plan all this in time, because at first, of course, our eyes ran wide from the abundance of all kinds of entertainment and attractions (thank you very much Tatyana and Victoria ! ). As a result, we traveled and saw a lot.
I liked the place itself (Puerto de Santiago). A sort of mixture of a Spanish town with a respectable European resort. In the evenings
walked along the embankment, admired and "impressed" the magnificent sunsets, enjoyed the fresh sea breeze. And in the morning again the beach and trips.
Best vacation in years. See you next time, Tenerife. PS Recommended for lovers of a relaxing beach and educational holiday.
аватар
 •  traveled 11 years ago
Rating 9.0
The hotel is very beautiful, a lot of greenery (especially surprised in the conditions of "modest" vegetation in the south!!! ) not only at the reception, but also in the area around the pool. There is a water slide for children. Artificial waterfall. Good restaurant, animation, good interiors. As correctly written in all the reviews - a very strong four. … More ▾ The hotel is very beautiful, a lot of greenery (especially surprised in the conditions of "modest" vegetation in the south!!! ) not only at the reception, but also in the area around the pool. There is a water slide for children. Artificial waterfall. Good restaurant, animation, good interiors. As correctly written in all the reviews - a very strong four. A slight embarrassment was caused by the fact that no one at the reception desk spoke Russian (although they read that Russian-language services are developing with might and main in Tenerife). But it was resolved on the very first day on the way to the beach: our attentive and curious look was attracted by a sign in Russian. Directly opposite the beach there is a bureau selling excursions and tickets to all kinds of parks, the prices there are half as much! Russian employees work there, very friendly, patient and professional, they helped us choose excursions and trips that were interesting for us and plan all this in time, because at first, of course, our eyes ran wide from the abundance of all kinds of entertainment and attractions (thank you very much Tatyana and Victoria ! ). As a result, we traveled and saw a lot. I liked the place itself (Puerto de Santiago). A sort of mixture of a Spanish town with a respectable European resort. In the evenings, we walked along the embankment, admired and "impressed" magnificent sunsets, and enjoyed the fresh sea breeze. And in the morning again the beach and trips. Best vacation in years. See you next time, Tenerife. PS Recommended for lovers of a relaxing beach and educational holiday.
Review from — vOtpusk.ru
аватар Ivzivz1
 •  traveled 12 years ago
Rating 4.0
I apologize in advance for possible errors. I am writing a review on a tablet on my knees right from the hotel. The hotel is average. Not posh. Weird 4. Its main advantage is the internal territory and architecture (planning and spread of premises). The hotel itself is located in the southwest of the island and it takes 45-60 minutes by taxi from the southern airport. … More ▾ I apologize in advance for possible errors. I am writing a review on a tablet on my knees right from the hotel. The hotel is average. Not posh. Weird 4. Its main advantage is the internal territory and architecture (planning and spread of premises). The hotel itself is located in the southwest of the island and it takes 45-60 minutes by taxi from the southern airport. Taxi costs 51 € according to the taximeter. Landing immediately 3.05 € and at the end of the journey, taxi drivers sometimes press a secret button on the taximeter and the amount jumps 4 € up. Fraud is okay. At the airport, you need to follow the Taxi sign and there you will see white Mercedes cars on the site. They do not name the price, but if you immediately indicate to them 50 €, they will agree. Near the hotel in 5 minutes walk there is a city public beach with black and hot sand and there are always waves. You won't be able to shop in quiet mode. Children are dangerous. There are a lot of stones under water and people get a lot of injuries. These are not the beaches of Egypt, Turkey or Tunisia. Black sand surprises at first, after it strains, because after swimming it is everywhere in your swimming trunks and priests. And it doesn't wash out. Things are ruined by him. . Therefore, it is better not to wear expensive swimwear there. The sand itself is very hot. You will have to run along it like on coals. Near the sea it is cool to the feet. The sea itself is clean 5 meters from the shore with bubbling sand. The sand itself is heavy and washed off poorly. There is nowhere to wash off the sand in the beach area, it is very inconvenient. There are a couple of taps with a sluggish pressure and a queue of people. We did so, we bought a children's mini-pool and a couple of buckets. They collected water from the sea and washed it outside the beach. The ocean air is great. Everyone screams from the waves and falls. Fun. But there is zero infrastructure. Everything beach can be bought in shops near the hotel and the beach. It’s not worth bringing beach personal belongings with you, there is only one advantage. You can also go down to the sea from the territory of the hotel by elevator. Entrance and exit on the map of the hotel. You can't take out hotel-type towels, they take them out anyway. The pools are not bad. There are 3 of them, 2 are common with a depth of 1.36 m. Another is for children up to 60 cm. At the children's slide. The slide is not bad for non-extreme children. The water there is not clean and there is a lot of bleach. It is written that one pool is heated, but in July the water in 2 pools was the same. We thought so. The pools are very noisy. . Animation from 10 to 12 - you will not rest calmly. Children and adults there go crazy from rest and as a result, no one around is resting. Sunbeds must be borrowed from 7 in the morning. They won't be here by 9:00. But you can sit on the chairs in the cafe-bar. There is grub by the pool, not healthy and not fresh. Drinks shaft. Beer from the machine. At the pool bar they can ask for an all-inclusive bracelet, and so there is a mess in this regard. In my opinion, who without All Inclusive also quietly enjoys these opportunities. After the pool, as always, a bunch of acne and inflammation for many. After the sea, only fatigue. And everything heals. As for food, I will say this: stupid catering and different visions of cooking among the Spaniards and the Slavs. They don't know how to cook meat. Dry and hard. We had to guard the meat ourselves and ask the cook to give a piece of undercooked. And so, overdried meat will put it in batter the next day, it’s easy. A lot of uneaten food goes to the next entry of the eatery. Food for 3. Not enough tables. I had to stand in line. Or sit down at a dirty table and wait for it to be cleaned. Many things are not tasty. Delicious - cheeses, ice cream, fruits, potatoes. Sweets are delicious too. Drinks from vending machines for breakfast. For lunch and dinner, they must be ordered from the waiters. The dishes are not cleaned very quickly. Sterility in cleaning was not observed. Soups are awful. It is better not to let the child go for food - they will crush and pour sauces over them. At lunch, look at your chairs before you sit down. There are wet after cultural vacationers in wet swimsuits. Small spoons are in short supply. Men are required to wear trousers and t-shirts for dinner. Although no one has tested this question. I will say this to the public: a lot from Poland and the Czech Republic, the Polish tour operator almost bought the hotel and there are a lot of noisy Poles. not much from the Russian Federation and Ukraine. And dofiga Spaniards are "not the elite" of the nation. Who is a noisy and uncultured segment. In general, not all cultured and quiet. This question strains and the Russians and Ukrainians behaved more politely and calmly. The rest of the nations are like civilized "collective farmers-provincials". It was tense. Uncomfortable. Germans, English, French a little. About numbers. We have changed a few. First settled on the odd side on the 5th floor with a view of the mountains, the construction site and other hotels. And on the road. Sleep was not possible. Noise and music from neighboring hotels until 3 am and drunken and noisy Spaniards walk along the road at night and yell. There was no sleep. The room itself on the odd side is not bad and comfortable. Then, at our request, they moved us with a surcharge of 6 € per day to a room with a view of the inner territory and pools and the sea and the city. Quiet. Sleep really cool with an open balcony without air conditioning. Mosquitoes eat and bite the child often. Take fumigators. The numbers on the even side are dumb and smaller. Noise from our hotel until 12 at night then silence and the sound of the sea. No cleaning in the rooms. They don't read signs. Bedding is changed every 7 days. More towels. Linen and towels are torn. The balconies are large with a marquise canopy. And there is a dryer and a table with chairs on the balcony. TVs in the room are old. My hope for an iPad HDMI connection was dashed. although in Booking the photo was with plasma. The container worked fine. But he should put it on the position from 10 to 15 gr. Then he worked. Passed out after 25. Water pressure is normal. The beds are awfully quiet. Everything creaks and the back falls off. Roller beds. You move, they move. The pillows are uncomfortable. Floor tiles. There are no slippers. They say it's more profitable to pay extra for food on the spot. From BB/HB to All incl -18/10€ per person per day. It seems to me that you can do without lunch, have a late breakfast, then a snack bar by the pool for a snack, and come early for dinner and there are also soups, breakfasts from 7 to 10-30, lunch from 13 to 15-30, dinner from 19 to 22 We visited Junglepark, it's cool. A taxi from the hotel costs 40 € one way. We visited Aqualand and didn't like it. There are very few umbrellas in a large area and everyone is under the scorching sun. The locals take all the good places from 10 o'clock and all of you without umbrellas. The slides themselves are of poor quality and traumatic. In the children's sectors, dirty water and bad lifts. Slippery. It takes about 30 minutes by taxi from the hotel for 27 € and the entrance itself is 25 €. They didn’t go to the dolphin show, because of the heat it became uncomfortable to go to this show at 15-30 and then get under the mass exit from the park and the lack of taxis. The road itself around the island is tiring because of the many climbs and serpentines. And swaying and straining. Nothing to look out the window. Landscapes are not rosy. The poor and burned out. I won't go here for the second time. The island itself is disappointing. The service did not please, the general feeling is a rip-off without service. In other countries and hotels you can find a better option. If anyone wants to ask a question about the hotel, write to ivanspb@mail. ru, there will be time to answer. I hope this review will be useful for future guests of this hotel.
аватар 54383
 •  traveled 13 years ago
Rating 9.0
Dreams Come True! First time in Tenerife. Traveled with a group of 6 people, couples, adults, no children. Now everything is in order. I am very grateful to the Russian site www. aronatour. ru - excellent descriptions of Tenerife hotels, informative reviews on all issues, I recommend it to everyone who decides! I hope my review is helpful. … More ▾ Dreams Come True!
First time in Tenerife. Traveled with a group of 6 people, couples, adults, no children. Now everything is in order. I am very grateful to the Russian site www. aronatour. ru - excellent descriptions of Tenerife hotels, informative reviews on all issues, I recommend it to everyone who decides! I hope my review is helpful.
FLIGHT. UIA airline, charter flight 5577, Boeing 737, departure from Kyiv at 18-10. The flight takes 6 hours 25 minutes in Tenerife South. Fed 2 times, from drinks dry wine, beer, juices, mineral water. The flight "there" seemed more difficult, no one sleeps, the children whine and fidget, the first 6 rows in the plane depict a business class, everyone is sent to the toilet in the tail, a continuous line. Take a video, 3 films and you are there. Return flight at night - 23-30 (time difference in Tenerife with Kiev - 2 HOURS), somehow you can take a nap, "back" flight takes 7 hours.
HOTEL. Liked at first sight even at night! Very beautiful both inside and out! Very green, compact, comfortable. We ordered a room overlooking the ocean, they gave room 506, with a huge panoramic terrace (there is only one in the hotel! ), 5th floor, the closest to the ocean. See PHOTO. They paid for a room (standard) in Kyiv 200 euros more than the rest in our company (for an ocean view), all the rest received rooms for the pool area / ocean (no extra charge, requests, only lower, without a terrace). The terrace has an absolutely remarkable property - it is not visible from anywhere, you can sunbathe naked. Safe for a surcharge, beach towels deposit 24 euros for 2. No minibar. TIP: stay at night, you can buy water from vending machines near the exit from the elevator on the 1st floor (restaurant) or in markets on the waterfront.
There are no bathrobes or slippers in the rooms. They clean perfectly, quickly, imperceptibly, change towels without an account daily, bedding every other day. Tipping was left at 1 euro daily on the bed, taken away. Everything worked in the room, if it broke, they fixed it almost instantly, sometimes they didn’t even have time to ask (apparently the maid herself reported). I was very pleased with the bathroom - there is a bidet, a bath and a shower, a hairdryer - just drying. There is no Russian-language channel, take video or media players with cords with you, there are enough sockets.
FEED excellent. They took ALL, they were very satisfied (black bracelets, with an individual number), varied, everything was enough, there were enough fruits, 2 types of soup for lunch and dinner, themed dinners, juices for breakfast, tea, coffee, etc. self-service from vending machines, lunch and dinner - wines, incl. sangria (very pleasant, light, the head does not get heavy and does not hurt), on Sundays for breakfast champagne. There are no freshly squeezed juices. Feeding schedule is convenient. Ice cream, juices and water self-service at the pool bar (for ALL). Mineral water with and without gas in 0.5 bottles is issued in the piano bar. Alcohol is normal.
POOLS. 2 for adults, 1 for children with a slide (working). The water is warm, probably heated (or it was just hot 28-30 in the afternoon). There is enough space for everyone, no need to occupy. At 19-00 everyone is asked to leave the pool, you can not swim at night.
BEACH-OCEAN. Oooooh!!! ! Very close. Panoramic elevator-gate with a card-cross the road-short passage-and here it is! ! Black volcanic sand, hot, clean, healing! We lay on towels, bought umbrellas (6-10 euros), renting sunbeds and umbrellas is the cheapest on this Tenerife beach - 6 euros for 2 beds and an umbrella. I want to remind you that the ocean is not the sea. Always worried. Swimming is dangerous for children.
CARS RENTED at the hotel for 5 days. The price is very affordable, the cars are new. Gasoline at the price as in Kyiv 1 liter - 0.989 euros. Parking is free near the hotel. We went on the navigator and the map (bought in the wrong place + guide). Were in Loroparque, Siampark, Masca Gorge, Teide, Santa Cruz, Las Americas, Las Teresitas beach. No more time.
ANIMATION is all the time, diplomas and gifts are presented in the evening. But not in Russian. It was of little interest to us, we entertained and tired ourselves. Evening programs daily, you can watch, not animation, places must be taken in advance. There are no Russian-speaking staff at the hotel, without a language it will be difficult. There are very few Russian speakers.
WHAT YOU DID NOT LIKE.
1) The rooms have tiny nimble omnipresent ants, I saw large and also very hounds of cockroaches. BUT! They were persecuted without our reminder, and then, we are their guests.
2) Departure from the hotel is very late - we were picked up at 22-00, the room was not extended for more than one! ! Not for any money! ! Motivated by the fact that the hotel is fully occupied. And they didn't provide a wash room. I think this is a booking miscalculation. It is necessary to immediately book rooms for 1/2 days more. This mood did not spoil us, we brazenly ate, drank, and rested even after renting the rooms.
I liked the rest very much. Tenerife is a great place to stay! We will be happy to return here again, incl. and Playa Arena! I'm already dreaming about it again.
Вид с террасы номера 506 на пляж Плая ла Арена Вид из номера 484 Фронтальный вид на океан с террасы. Остров Ла Гомера Вид с террасы номера 506 на город Пуэрто де Сантьяго и скалы Лос Гигантес Вид из номера 484 Вид на нижний бассейн с террасы номера 506
аватар
 •  traveled 14 years ago
Rating 7.0
My husband and I rested in this hotel in April 2011. The room was the same as ordered: a beautiful view of the ocean and the hotel grounds with swimming pools. If you do not pay extra, then there will be a side view of the sea and neighboring roofs. The hotel impresses with its size! Everything is very beautiful: a lot of greenery inside and out, a waterfall, a large area, observation elevators. … More ▾ My husband and I rested in this hotel in April 2011. The room was the same as ordered: a beautiful view of the ocean and the hotel grounds with swimming pools. If you do not pay extra, then there will be a side view of the sea and neighboring roofs. The hotel impresses with its size! Everything is very beautiful: a lot of greenery inside and out, a waterfall, a large area, observation elevators.... The kitchen is not bad, but in 2 weeks it got fed up with the order : ), although it can be worse.... Rest in the hotel mostly Germans, British, Spaniards, many Poles, a few Russians, and they do not live in Russia. Animation is great! Well done guys, in the afternoon (during the hot hours) according to the schedule for every day, tournaments in tennis, minigolf, archery, rifle, pistol. . . and many more for children, and in the evening in the music salon, graduation and. . . prizes!! ! Cool!! ! Now about the shortcomings. . . You also need to know about them before you buy a ticket : ). . . The biggest flaw is the architect who built this building! 1. Terrible DRAFTS! Inside the whole hotel!! ! In the early days, coughing and sneezing people strained, but a week later I joined them, it blew well !! ! and by the last days, my husband's immunity could not stand it. . . came home with a temp. 38 : (. 2. Hairdryer (hanging pipe) in the room is located on the right side!! ! Imagine how "convenient" it is to use : ) So be sure to take your own. I didn't get it and really regret it. 3. Meet inside the hotel cockroaches! I saw two : ) others also saw. . . Well, cockroaches in Tenerife are probably everywhere. . . 4. Bed on wheels.... why???: ) 5. Still, the hotel is far from civilization. . . on bus 477 to Las Americas an hour, and on bus 473 (never sit on it! ) and a half, it's like a jeep safari in Egypt! 6. Well, and some other little things.... All in all, a great vacation! No hotel can spoil your holiday in Tenerife! I have been three times and I want to go again!!! ! GOOD CHOICE TO YOU!!! ! AND GREAT REST!! !
Review from — vOtpusk.ru
аватар
 •  traveled 14 years ago
Rating 9.0
I rested with my son, very satisfied, the rooms are excellent, they gave a room overlooking the pool, although I paid for land. Good animation. Rest mainly couples with children. The beach is nearby, very convenient. The bathroom is fully equipped, which is strange for a 4. In general, I got the impression that they simply hide 5 stars in order not to pay taxes. … More ▾ I rested with my son, very satisfied, the rooms are excellent, they gave a room overlooking the pool, although I paid for land. Good animation. Rest mainly couples with children. The beach is nearby, very convenient. The bathroom is fully equipped, which is strange for a 4. In general, I got the impression that they simply hide 5 stars in order not to pay taxes. I will advise friends. I didn’t regret that I didn’t go to Las Americas - there are just crowds of Russians. There were only two or three couples in the entire hotel.
Have a good holiday everyone!
Review from — vOtpusk.ru
аватар
 •  traveled 15 years ago
Rating 9.0
The hotel is super! The interior is impressive. . , everything is green. . , spa treatments. , just relax. Excellent rooms. There is a waterfall on the territory. . , nice to walk. . Rest for all 100! … More ▾ The hotel is super! The interior is impressive. . , everything is green. . , spa treatments. , just relax. Excellent rooms. There is a waterfall on the territory. . , nice to walk. . Rest for all 100!
Review from — vOtpusk.ru
аватар
 •  traveled 17 years ago
Rating 9.0
Rested with his wife. Looking for a relaxing holiday and good food. This hotel was recommended by my daughter who lives in the UK. The rest was 5 with "+"! Excellent service, magnificent park, cuisine for any choice! There were no Russians. Many come to this hotel already 6-8 times. Magnificent music salons! There will be an opportunity, we will go again! I advise those who do not like fuss and noise. … More ▾ Rested with his wife. Looking for a relaxing holiday and good food. This hotel was recommended by my daughter who lives in the UK. The rest was 5 with "+"! Excellent service, magnificent park, cuisine for any choice! There were no Russians. Many come to this hotel already 6-8 times. Magnificent music salons! There will be an opportunity, we will go again! I advise those who do not like fuss and noise
Review from — vOtpusk.ru


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Открытый весной 2000 года, этот соответствующий самым последним стандартам 4-х звездочный отель расположен в одном из красивейших уголков острова Тенерифе. Небольшое, но очень уютное поселение на западе острова, более известное для туристов под названием Лос Гигантес, привлекает желающих насладиться тишиной и красотой этих мест. При этом соединенные линией частных апартаментов и отелей поселения Лос Гигатес, Пуэрто Сантьяго и Ла Арена не являются затерянным миром. Здесь отдыхающих также ожидают прогулочные набережные с массой баров и ресторанов, супермаркетов и бутиков. До Лас Америкас можно добраться за полчаса езды на автомобиле.

Location Расположен отель на севере Тенерифе, в курортной зоне Puerto Santiago, в 50 м от моря
In a hotel

детский бассейн, бассейн открытый, бары, рестораны, конференц-зал, парикмахерская, дискотека, анимация, вечернее шоу, большой теннис, бильярд, мини-гольф, игровые площадки.

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