BAD HOTEL

Written: 18 august 2008
Travel time: 18 — 25 july 2008
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 2.0
Cleanliness: 1.0
Food: 2.0
Amenities: 1.0
We want to warn everyone who wants to settle in this hotel. The only plus is the proximity to the sea and nothing else. Since this is not our first holiday in Mallorca, we can say that Magaluf is the dirtiest, noisiest, cramped and uninteresting area of ​ ​ ​ ​ the island. The hotel does not "pull" for 4 stars, otsily - 2. Most of the hotel guests are Russians. Firstly, the rooms are full of ants, from 7 in the morning you hear how the cleaners move the furniture loudly during cleaning, from 8 in the morning they can enter the room without knocking with an offer to do the cleaning. The bathroom is not stocked: shampoo, soap was provided only on the first day of a two-week stay, and the second time they brought it only on request, instead of the bathroom being stocked with this every day. Toilet paper was also rarely provided. Secondly, I would like to say about the food at the hotel. Monotonous tasteless food, unwashed plates. During the meal, the waiter begins to shake off the tablecloth nearby, the crumbs from which scatter in all directions. Every day, at the beginning of breakfast and at the end of dinner, one could observe an unpleasant picture in the restaurant - how bowls with bulk products (muesli, raisins, cereals, etc. ) were made by waiters into each other. At the same time, the dirty, wet bottom of the bowl was placed on the food, and in the morning it was all placed on the buffet.
From communication with hotel employees, it turned out that sanitation rules were violated in the restaurant's kitchen, which led to diseases of vacationers, which we witnessed. It became known to us for certain that during the cooking process, chicken eggs are not washed or processed in any way, and they are the main source of salmonella in food. Unfortunately, on the fourth day of eating at the hotel restaurant, our child felt unwell, and on the fifth day he clearly began to show all the symptoms of acute poisoning (temperature under 40, chills, pain in the abdomen and joints, diarrhea, vomiting). I had to call a doctor and take him to the hospital, where he was diagnosed with salmonellosis. The child spent several days in the hospital in a serious condition, on a drip. After being discharged from the hospital, we organized further treatment and nutrition for the child, since it was not safe to eat at the hotel restaurant. After learning about our case, people began to come up to us and complain about their health, referring to the same symptoms that our child had. When one of the vacationers, like us, went to the doctor, he already refused to send her to the hospital. All this is reminiscent of an organized countermeasure aimed at preventing a scandal, which plays into the hands of the hotel management and firms selling travel packages there.
Translated automatically from Russian. View original