Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
1.0
We ordered a suite in this hotel, as we planned a vacation with a child, and the standards are very small, only 22 sq. m.
We arrived and our number was not there. There is confirmation of the reservation, but in response to some excuses.
They settled us instead of a suite in a standard, and there:
1. The entrance door is skewed, neither open nor close normally.
2. In the shower, water does not drain while washing, a full room of water.
3. The faucet in the shower is broken, it flows from all the cracks.
4. The child was given a cot, and this is instead of a normal bed.
5. The room does not have a double bed, but two single beds pushed together.
6. There is no closet, no place for suitcases, just walking and tripping over things.
And this is a 5 star hotel. It is not clear who assigned these stars to them.
We arrived and our number was not there. There is confirmation of the reservation, but in response to some excuses.
They settled us instead of a suite in a standard, and there:
1. The entrance door is skewed, neither open nor close normally.
2. In the shower, water does not drain while washing, a full room of water.
3. The faucet in the shower is broken, it flows from all the cracks.
4. The child was given a cot, and this is instead of a normal bed.
5. The room does not have a double bed, but two single beds pushed together.
6. There is no closet, no place for suitcases, just walking and tripping over things.
And this is a 5 star hotel. It is not clear who assigned these stars to them.
Translated automatically from Russian. View original
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