The rooms are ok but there is no ventilation in the elevators and corridors.

Written: 18 july 2017
Travel time: 3 — 12 july 2017
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 5.0
Cleanliness: 5.0
Food: 10.0
Amenities: 7.0
My husband and I have long dreamed of visiting Spain. This year the dream came true. I must say right away that we were satisfied with the rest and threw coins into the sea to return, but we will book another hotel. The main advantage of this hotel is the kitchen where they don't work, no, they CREATE - superprofessionals. Huge thanks to them and our applause! The work of the staff serving the bars is also excellent: all actions are clear, coordinated and efficient. Many thanks to the bartender Bogdan, from whom, unlike the administrators, we received answers to all our questions, whether they (questions) related to the daily routine in the hotel or excursions. Perhaps someone will say that a representative of our tour operator Koraltravel should have enlightened us, but unfortunately we never saw our Galina, who made appointments for us and other vacationers (we are autotourists in writing), for which she herself did not appear. But back to the hotel. Our room was on the 8th floor, so the first thing we encountered was stuffiness in the elevator and corridors. After a week of our stay at the hotel, the elevators also began to hang. . The administrators answered that the masters were called, but until the end of the holiday we did not see any positive results. Now about the room: in principle, not bad, but no frills - no sofa or armchair or table for you. True, there is a plastic table and 2 chairs on the balcony. The rooms are clean, the beds are comfortable, the wardrobe is beautiful, but the cleaning is ugly. We understand that they clean this hotel without a tip or not? I have never seen such linen anywhere: the towels are old, and once they offered me a torn pillowcase. Not good, gentlemen. We almost never visited the room, and the sea, Salou, Spain itself are so good that we consider the vacation successful. We almost never visited the pool, although they are good: small, but clean, with a fountain and evening lighting, and again BUT. . . no one cares about security. I was swimming in the deep part (I didn’t reach the bottom), when a Chinese girl of about 8 years old grabbed my shoulder. I realized that she was drowning, began to get out with her, and she, as often happens, immobilized my hand with a fright. Doesn't understand Russian or English. I screamed, "Help! " A Russian guy and a girl are practically standing next to each other, as it turned out later, they are looking at us and refusing to believe in what is happening. I yell "Help! " and push the girl onto them. Our girlfriend picked it up, and the guy rushed to save me, thinking that I was drowning. Of course, parents should look after the children, but, comparing with Bulgaria, they should note the complete inaction of the lifeguards, both at the pool (isn't this part of the animators' function? ) And on the beach. Well, now we got to the animation: it was great in the evening! Duets or groups of artists came to the hotel, with vocal, dance and circus shows. By the way, we had "all inclusive", and the included cocktails turned out to be a pleasant surprise. Now about the sea: silky, transparent, warm! The water is salty, so you can lie on the waves indefinitely, BUT. . A staircase of 112 steps leads to the sea. It is normal to climb in the evening, but during the day, in the heat, it is difficult. True, there are several sites where you can take a break, admire the gorgeous landscape, but the hotel is positioned as located in the first line. ?? ? We remember our vacation with pleasure, we talk with a smile about the sea, Salou, palm trees, Barcelona, ​ ​ Montserrat, seafood, desserts, an abundance of fruits and vegetables at all meals, about the kindness of waiters and bartenders, but another time we will still look for a hotel another.
Translated automatically from Russian. View original

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